Hr Specialist jobs in United States, Virginia, Richmond

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Define and execute our GTM strategy for AI security solutions, focusing on accelerating adoption with public sector organizations.

• Collaborate with cross-functional teams to drive pipeline generation, customer engagements, and market penetration within government agencies.

• Support the development and execution of strategies to identify, qualify, and convert a robust pipeline of potential public sector customers.

• Conduct thorough market research and competitive analysis to identify key market segments and opportunities within the Public Sector.

• Lead customer-facing activities, including presentations, demonstrations, and proofs-of-value (POVs), tailored to government needs and requirements.

• Engage in technical conversations with public sector customers regarding AI security challenges and solutions, including topics like securing RAG models, prompts, vector databases, etc.

• Build strong relationships with key government stakeholders, including C-level executives, security and IT leaders, and procurement officials.

• Collaborate closely with sales, marketing, product management, and engineering teams to ensure alignment and effective go-to-market execution for the public sector.

• Act as an evangelist to educate government customers on generative AI and position Palo Alto Networks as a leader in securing AI projects.

Your Experience

• 6+ years experience in pre-sales/sales engineering within cybersecurity, including 1+ years of experience in AI and related fields, with a strong focus on technical sales, strategy, and execution.

• Application security (AppSec) and/or DevSecOps experience is highly desirable.

• Demonstrated experience working with public sector clients (Federal, DoD, SLED, etc.) is highly preferred.

• Strong understanding of cloud computing platforms (e.g., AWS, Azure, GCP).

• Proven track record of success contributing to high-performing technical sales or solution architecture teams.

• Deep understanding of AI technologies, including machine learning, deep learning, and generative AI.

• Experienced with security solutions and the cybersecurity market, including data security, network security, and security applied to generative AI.

• Experience with popular generative AI tools and their security implications is preferred.

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198,000 - $273,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

The role will involve:

• Partnering with the Chief of Staff (COS) team across the organization, HRBPs, and partners to design and drive a high performing team culture with a deep commitment to talent development

• Leading end-to-end execution and strategy of our Executive Talent and Performance Management processes and partnering with HR leaders, HRBPs, and HR partners to design and deliver additional key strategic projects

• Connecting dots and influencing across multiple cross-functional teams, client organizations and groups without direct authority, while also collaborating to identify solutions that can achieve shared results

• Building and executing on a comprehensive talent strategy that aligns with business imperatives, goals, and objectives

• Managing and performing on HR-related process or programs, investigates and make recommendations and decisions in gray space, initiate program/process improvements to mitigate risks and optimize delivery

• Providing thought partnership to the portfolio’s leadership to drive project delivery, lead workstreams, plan and manage events, etc.; create action plans and path forward for horizontal projects and autonomously prioritize work based on impact and urgency

• Developing routines and materials to increase leadership effectiveness; facilitate the operating rhythm for the organization by leading a team to support across a wide variety of forums (leadership team meetings, Town Halls, etc.)

• Designing and delivering on effective internal communication strategy; leading and developing change management plans in support of organizational changes

• Monitoring and analyzing metrics for all initiatives and solutions, and making recommendations to drive improvements to enhance value and sustainability

• Staying current with external trends, best practices, and innovations and infusing these into the work products and client consulting and partnership

• Managing various governance routines, including building materials for regulator and compliance forums

• Working with several partners to help achieve our team goals, such as collaborating with Learning & Development to create/deliver an development program for HRBPs and the HR4HR DIB team on HR DIB initiatives as examples

Basic Qualifications:

• Bachelor's degree or military experience

• At least 3 years of work experience in Talent Management, Leadership Development, Organizational Development, HR Business Partnership, or on a Chief of Staff team

• At least 2 years of experience in project or process management

• At least 1 year of data analysis experience conducting analyses to translate metrics, research, and trends into strategy

Preferred Qualifications:

• Proven ability to influence leaders, think creatively, participate fully and work collaboratively to develop and execute product strategies, solutions and experiences

• Strong forward lean; proactively anticipates business needs, manages stakeholder expectations, and operates exceptionally in gray space

• Skilled at balancing both disruption and consensus-building while driving forward complex initiatives

• Exceptional coaching and consulting skills, with demonstrated self-confidence and an ability to adapt content and conversations to meet the needs of the audience

• Track record of complex project management, a bias to action and extraordinary attention to detail

• Impeccable judgment and ability to balance the needs of the organization, leaders and associates

• Passion for learning with a growth mindset

• Discretion in handling highly sensitive issues

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Job Description:

Job Description:
This job is responsible for providing front-line support to end users, responding to issues related to incidents and problem management governance for multiple applications, and leading triage activities on all business impacting incidents. Key responsibilities include ensuring compliance with incident management and problem management policies and procedures, serving as a focal point for the customer, client, and associate experience, restoring complex production incidents under tight Service Level Agreements, and pursuing root cause and problem resolution follow ups.

The APSRE EIPS’ primary responsibility is driving effective triage leadership for all CBWT related technology and operations incidents as well as Technical Event Management. Responsibilities also include Monitoring Enterprise level systems and providing support for Operational tasks. This position requires holding business partners, subject matter experts and technical partners accountable during restoral activities, ensuring proper escalation occurs, timely and accurate business communications are created, and documentation of the incident is accurate. In addition, this position also requires use of monitoring tools to proactively identify and research potential production incidents, responding to alerts regarding potential production incidents, and triaging and escalating to support partners as needed for problem resolution.

Responsibilities:

• Leads production support triage efforts, manages bridge line troubleshooting, engages in technical research, and escalates issues to leadership as needed
• Ensures all impacts are accurately recorded and documented in the system of record, oversees that documents and wikis are updated and available for use during triage, and supports the documentation of application flows, upstream/downstream impacts during outages, the customer experience, and contacts for support needs
• Identifies and/or validates business impacts through interpretation of monitors, dashboards, and logs to communicate with leadership and vendors
• Manages activities to identify incident root cause, resolution, preventative actions, and change requests, and reports on incident data quality
• Promotes and enforces production governance during triage/testing and identifies production failure scenarios, vulnerabilities, and opportunities for improvement
• Serves as a subject matter expert for applications within a portfolio, leveraging extensive knowledge of application functionalities and application flows
• Assesses and prioritizes research requests, ad hoc reports, and offline incidents at the direction of senior team members and delegates work as needed to team members and peers
• This position is a 2nd Shift role with a 4pm to 12 AM EST schedule.

Skills:

• Adaptability
• Analytical Thinking
• Influence
• Production Support
• Risk Management
• Automation
• Collaboration
• Innovative Thinking
• Result Orientation
• Solution Design
• Business Acumen
• DevOps Practices
• Project Management
• Solution Delivery Process
• Stakeholder Management

Responsibilities will include (but may not be limited to):

• Under the leadership of a team leader, executing targeted transaction testing for consumer compliance requirements.

• Conducting testing on a schedule to ensure all tasks and reporting are completed within established timeframes.

• Analyzing data from multiple sources and systematically documenting the work and results.

• Reviewing complaints to identify fair lending or sales practices risks

• Establishing and maintaining strong relationships with Compliance Advisors and Business Areas as needed.

• Assisting in communicating results to Compliance Officers, as needed.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 1 year of experience in compliance testing, compliance monitoring, quality assurance, control review or audit.

• At least 1 year of experience using Google Suite

Preferred Qualifications:

• Bachelor's degree

• 2+ years of financial services consumer compliance monitoring experience or 2+ years of consumer compliance auditing experience

• 1+ years of Underwriting experience

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Responsibilities

• Maintain subject matter expertise of applicable laws and regulations for consumer banking products and services across the lifecycle of an account

• Partner with Legal attorneys for complaints that need Legal review for UDAAP/UDAP risks, as well as for any Legal risks identified

• Consult and work closely with Compliance colleagues in Bank horizontal areas that require complaint reviews, e.g. Privacy, Fair Lending, Anti-Money Laundering

• Document complaint regulatory assessments, consistent with policies and procedures

• Work with Retail Bank complaints operations to review and resolve complaint questions and engage in meetings as needed

• Provide ad-hoc training to first line teams on regulatory risk related to complaints and customer experience

• Advise business and Compliance colleagues on known risks, events or activities that may generate complaints Support lines of business through expert advice, and elevate best practices

• Request and analyze data; support and initiate efforts to improve data sourcing; and drive innovation with business partners and IT support teams

• Identify trends in data and proactively advise on identified external and internal risks

• Review Compliance tools to generate trending information, and escalate with subject matter experts, advisors, and the business when necessary

• Demonstrate an understanding of business processes, control frameworks, and related regulatory and compliance standards

• Maintain expert understanding of Compliance Risk Management Framework and applicable laws and regulations

• Participate in reporting activities used by Senior Leadership

• Demonstrate strong time management, organizational, and prioritization skills; complete multiple concurrent tasks within close deadlines with a high degree of accuracy and detail

• Exhibit strong problem-solving and conceptual thinking skills

• Flexibility to travel to various Capital One locations as necessary

The ideal candidate will possess:

• A focus on results and achieving short and long-term goals

• A proven track record of supporting and working across groups and functions and with leadership

• Ability to navigate ambiguous situations to drive clarity and execute a risk agenda in a fluid environment within a highly-regulated industry

• Solid teamwork skills; an ability to contribute to and leverage the capabilities of a high performing, cross-functional team

• Highly developed interpersonal, presentation, and communications skills (written and oral)

• Strategic influencing skills, with the ability to build understanding and agreement among diverse groups

• Strong judgment, integrity, and discretion in handling highly sensitive and confidential issues

• An understanding of how banking technology performs, and how consumer laws and regulations apply to the utilization of technology and data in serving our customers

• Strong project management, process management, and organizational skills

• Ability to balance operating independently with appropriate escalation to and interaction with senior leadership

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 3 years of experience in compliance, legal, risk management, or audit

• At least 2 years of experience supporting, partnering, and interacting with business clients

• At least 3 years of experience in the financial services industry

Preferred Qualifications:

• Juris Doctor or Master’s Degree

• 4+ years of experience in compliance, legal, risk management, or audit

• CRCM (Certified Regulatory Compliance Manager) certification,Association of Certified Anti-Money Laundering Specialists (ACAMS) certification, or Certified Information Privacy Professional (CIPP) certification

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

As a Talent Acquisition Controls Compliance expert in the Capital One Talent Acquisition Organization, you will apply your risk management and internal Talent Acquisition controls skills to support the organization. You will partner across Technology, Talent Assessment, Talent Brand and Marketing, and Talent Acquisition teams to develop and support best-in-class internal Talent Acquisition controls in a manner that fosters innovation while protecting our customers, shareholders, and associates.

The ideal candidate will possess strong organizational and communication skills, a proven background in evaluating risks and requirements against existing processes, and an ability to identify gaps and recommend solutions for gap closure. This role involves understanding risks, requirements, controls, and corrective actions through thorough review and evaluation. This is a challenging position in a dynamic, fast-paced environment, requiring the ability to multi-task and prioritize assignments effectively.

Responsibilities:

• Perform analysis of risks and requirements and their association with controls, ensuring alignment with policy and regulatory requirements.

• Establish and maintain good client relations during testing engagements.

• Demonstrate strong ability to communicate complex processes and deliver clear, concise verbal and written communication between business partners.

• Manage testing schedules to ensure all tasks are completed within established timeframes.

• Systematically retain documentation that substantiates test results and submit results in the system of record.

• Assist in communicating results to business areas and Risk Management leadership as necessary.

• Oversee and manage a suite of 30+ regulatory controls, ensuring they are properly maintained, executed, and continuously updated to meet compliance requirements.

• Design, build, and review controls, facilitate testing, and ensure that detective or preventive measures are in place to manage compliance risks.

• Identify and address process deficiencies, ensuring that the risk management infrastructure remains robust and efficient.

• Document local work instructions and communicate with control performers to prepare them for operational and design effectiveness reviews.

• Partner with compliance teams to assess control challenges, providing clear, detailed rationale for control decisions.

• Support ongoing development and optimization (e.g., automation) of the control suite, proactively addressing any gaps and ensuring compliance with evolving regulations.

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 2 years of experience in controls, risk management, or process management roles

• At least 2 years of experience in data analysis, reporting, or documentation

Preferred Qualifications:

• Bachelor’s Degree

• At least 2 years of experience utilizing Microsoft Office suite (e.g., Excel) or Google Suite (e.g., Sheets, Docs, Slides)

• Risk Management Certification (e.g., CRM, CRISC, CISA)

• Experience in Talent Acquisition or Human Resources

• Experience with GRC (Governance, Risk, and Compliance) software platforms (e.g., FUSE) or other relevant technical tools for controls management

• Familiarity with data visualization tools (e.g., Tableau, Looker)

• Certified in Business Process Management (BPM)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.