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Your key responsibilities
Skills and attributes for success
You'll need to thrive in a matrixed organization, balancing the needs of the client against business initiatives and goals. Your ability to develop and build networks will be instrumental in connecting with colleagues across the leadership team and service lines to drive a coordinated market effort. With natural coaching skills, you'll inspire others with your actions in the market. You'll be a trusted advisor to the EY account lead (GCSP) and the account team, acting in a consultative manner. You'll be the catalyst that pulls stakeholders together to drive strategic initiatives and enable revenue growth.
To qualify for the role, you must have:
Ideally, you'll also have:
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
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Your key responsibilities
The nature of this role means that you will be recognized as a primary day-to-day contact for our clients. That means you'll develop your knowledge by learning about current issues, profession, and business developments relevant to the client's industry, so we'll look to you to build relationships and expertise with team members.
Skills and attributes for success
To qualify for the role you must have
Ideally you'll also have
What we look for
We're interested in versatile people with the ability to take on new responsibilities and listen to clients to get things done. We're not just looking for accounting and audit experience — we're after genuinely interesting people with the ability to build relationships, negotiate and think in unique and creative news ways. If you're a confident leader with a curious mind and the ability to solve complex issues, this role is for you.
What we offer you
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across our Specialty Organization that includes Healthcare, Financial Institutions, Technology, Media & Telecom, Food & Beverage and Private Equity Sponsors
Responsibilities:
Identifies both internal and external prospects. Develops and maintains relationships with prospects to profitably expand business
Provides thought leadership within and outside the market through, but not limited to, hosting corporate events, attending and speaking at industry conferences, etc.
Engages with internal marketing in the design of sales collateral and company-sponsored marketing
Manages portfolio of existing clients with focus on profitable, organic revenue growth and minimizing attrition
Manages portfolio of new-to-bank clients with focus on revenue growth
Develops and maintains relationships with clients to maintain and expand existing business.
Knows business’s, organization, expected activity; identifies and communicates operational credit exposures and other risks
Understands treasury management product risk and ensures Capital One credit policies and other risks (e.g., reputational, legal) are adhered to and mitigated
Establishes appropriate expectations for onboarding including execution of documentation and ensure ramp of sold services
Conducts independent and codependent sales calls on companies to generate new, high-quality and profitable Treasury Management and deposit business to achieve or exceed specific YoY growth goals
Takes a role in market by actively engaging in local industry associations, networking groups and /or community associations
Identifies working capital efficiency opportunities for a business and deepens relationship accordingly; ensures business awareness of market and industry trends; identifies dissatisfiers and escalates appropriately
Identifies and refers ancillary business opportunities to appropriate partners
Designs customer-centric treasury management solutions, and provides consultative expertise on the liquidity management cycle
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 4 years Financial Services experience
At least 3 years of Sales experience
At least 3 years of Treasury Management experience
Preferred Qualifications:
Bachelor’s Degree or Military experience
At least 4 years in-depth treasury management experience or related experience
Basic to in-depth treasury management product knowledge
Strong financial and business acumen
Strong oral and written communication skills
Certified Treasury Professional designation or equivalent certification
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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About the Role:
As the Director, Head of Sales Operations, you will play a pivotal role in shaping the operational strategy and driving the growth of our rapidly expanding B2B Software business. You will be responsible for leading the global Sales Operations function, optimizing sales processes, tools, and policies to increase productivity and ensure scalable global go-to-market (GTM) success. You will be a trusted advisor to sales leadership and a key partner across GTM teams, overseeing sales systems, processes, and reporting, all while scaling a high-performing team.
Key Responsibilities:
Strategic Leadership:Develop and execute the Sales Operations strategy, lead annual roadmap planning, and drive the operational strategy for enterprise sales to support global go-to-market success and scale operations. Balance long-term strategic planning with the flexibility to adapt to day-to-day operational challenges effectively.
Tactical Problem Solving:Act as a first-responder to immediate sales operations issues, ensuring swift problem resolution and minimizing disruption to sales activities.
Sales Process Optimization:Design, develop, and optimize scalable sales processes and systems that support evolving go-to-market strategies and rapid expansion.
Data and Analytics:Manage and evolve reporting, forecasting, and analytics, improve pipeline visibility and accuracy, and implement KPIs and performance measurement frameworks. Partner with data analytics leaders to align on and execute data strategy in support of business reporting and analytics needs.
Territory & Compensation Design:Design and implement effective territory structures and sales compensation plans to support expansion into new markets and product launches. Develop strategies to optimize quota setting and minimize the gap between team quotas and revenue targets.
Technology Management:Partner with RevTech leader to champion selection, implementation and optimization of sales technology, ensure CRM data integrity and adoption, and streamline the existing sales tech stack.
Cross-Functional Collaboration:Partner across various departments like Sales, Marketing, Enablement, Customer Success, and Finance to ensure operational alignment and foster knowledge sharing and enablement for Go-to-Market teams.
Team Leadership & Development
Desired Skills:
Proficiency in Salesforce and experience with other sales analytics and enablement tools, including knowledge of modern sales tech stacks and the ability to optimize their usage.
Exceptional analytical skills, technical acumen, and business insight, with a strong understanding of the entire revenue lifecycle.
Experience performing cohort analyses, win-rate assessments, and scenario modeling with the ability to translate data into actionable strategies and influence stakeholders.
Highly collaborative and able to build trust across organizations.
Operates with urgency and flexibility, applying structured thinking.
Possesses empathy, a customer-centric approach, curiosity, and the ability to drive innovative solutions.
Ability to manage multiple projects simultaneously and drive them to completion.
Proven expertise designing sales territories, quotas, and compensation models in rapidly evolving or expanding product portfolios.
Basic Qualifications:
At least 5 years of experience leading Sales Operations or Revenue Operations teams within B2B SaaS environments.
At least 2 years of experience with Salesforce
At least 5 years of experience in Sales, Customer success or Sales Operations
Preferred Qualifications:
10+ years of experience in Sales or Revenue Operations with a proven track record of building scalable infrastructure and leading teams.
Experience supporting global SalesOps functions through significant company events such as IPO readiness.
Experience working within regulated industries (fintech, healthcare tech, gov-tech)
Familiarity with consumption-based or usage-based billing models.
4+ years experience using sales tools (for example: Gong, Groove, Clari) and sales productivity platforms.
Business Process Improvement certification such as CBPP, Lean, or Six Sigma.
Masters Degree in Business Administration (MBA)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Responsibilities:
Act as a central point of contact for your line of business to the rest of Capital One’s Information Security and Risk Management
Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management
Serve as an expert in Capital One’s Information Security capabilities, solutions, policies, procedures and standards
Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes
Escalate and manage cyber security risk
Provide ad hoc support on special Information Security hot topics for the business
Provide regular updates to executive leadership with your line of business on the overall Information Security health and risk environment
Work with line of business leadership to anticipate their objectives and needs to better serve the line of business
About You:
You have a desire to work in a very fast moving, forward leaning, and modern computing environment
You have a deep passion for Securing modern computing platforms
You have a strong desire to continually learn about new technologies
You possess strong conceptual thinking and communication skills
You are able to work well under minimal supervision
You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors
You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality
You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 4 years of experience providing guidance and oversight of Security concepts
At least 3 years of experience performing security risk assessments and security architecture reviews
At least 3 years of experience with Architecture design, software design, networking or Cloud infrastructure
Preferred Qualifications:
Bachelor’s Degree
6+ years of experience with Architecture design, software design, networking or Cloud infrastructure
4+ years of experience in securing a public cloud environment (AWS, GCP, or Azure)
2+ years of experience utilizing Agile methodologies
2+ years of experience in Enterprise Monitoring
2+ years of experience with technologies supporting finance, fintech, banking, payment cards, or a related domain
2+ years of experience with web and mobile application security, and solid understanding of the OWASP Top Ten
2+ years of experience with security testing, such as penetration testing, red teaming, vulnerability scanning, SAST and DAST
2+ years of scripting or programming experience (Python, SQL, PHP, PowerShell)
Professional certifications such as AWS Certified Solutions Architect or Certified Information Systems Security Professional (CISSP)
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Strategic Learning Partner:Anticipates future learning needs by staying current with design trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities
Bilingual in Learning + Human Centered Design:Skilled at translating design methodologies into effective learning strategies
Product-minded:Applies iteration, experimentation, and feedback to improve solutions
Collaborative:Thrives in matrixed environments and values co-creation when building alignment acrossRisk and Compliance, HR, and L&D
Relationship Manager:Cultivates strong stakeholder relationships, acting as a trusted advisor to foster collaboration
Insight-driven:Uses data and insights to drive decisions and continuous improvement
Storyteller:Communicates with clarity and influence to senior and technical audiences
This is a visible role with the ability to impact change across the company and drive how learning is built and delivered at Capital One. To do this you will…
Partner with Accountable Executives, HR leaders, and key business stakeholders to co-create the annual strategic learning agenda, defining vision, OKRs, operating, and governance models, and ensuring seamless integration and execution across business and learning initiatives
Collaborate with business partners to maximize knowledge sharing, peer learning, and optimize resource allocation to achieve the broader strategy
Lead design and delivery of learning programs and iterates from feedback and data
Project manage multiple initiatives, leading program teams and providing strategic support as needed
Manage project scope, timelines, and budget, identifying and mitigating risks or escalating as necessary
Own the measurement and evaluation strategy to ensure learning solutions deliver desired outcomes
Collaborate on learner communications and external storytelling, sharing insights and outcomes about your work
Here is what you need to be successful:
Experience educating, onboarding, or supporting risk and compliance related roles and imperatives
Experience partnering with key stakeholders to identify strategic opportunities and define new initiatives for business impact
Communicate effectively both written and verbally, with the ability to influence stakeholders at all levels
Ability to manage ambiguity, lead through change, and deliver in a matrixed environment
High level of initiative, ownership, and a customer-centric mindset
Demonstrated success collaborating with other L&D professionals to drive efficiencies and share best practices
Apply expertise in adult learning to shape learning strategy and products
Comfort facilitating and leading training/workshops effectively, engaging at all levels
Basic Qualifications:
Bachelors Degree
At least 3 years of experience in client facing consulting
At least 2 years of experience in learning and development
At least 1 year of experience in project management
At least 1 year of experience in learning strategy creation
Preferred Qualifications:
5+ years of experience advising and influencing leadership
5+ years of management consulting experience
3+ years of experience in strategy creation
Familiarity with change management
Experience facilitating across a variety of modalities including in person and virtual programs
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Responsibilities:
Consulting & Needs Assessment:
Collaborative: Thrives in matrixed environments and values co-creation when building alignment across the business, HR, and L&D
Build business acumen within the Retail Bank to make impactful recommendations
Identify gaps, needs, and opportunities for Associate development supported by both qualitative and quantitative data
Identify and report the impacts of learning initiatives on overall performance and organizational effectiveness
Strategy & Solution Development:
Create a holistic learning strategy and gain buy-in from both HR Business Partners and stakeholders
Develop and implement learning strategies including learning reinforcement for the Retail Bank, partnering with diverse teams across the organization
Become well-versed in the Enterprise learning portfolio to recommend appropriate solutions
Provide feedback on instructional design content to designers and parallel feedback to the facilitation team to improve the learning experience
Program Management & Evaluation:
Effectively manage projects and organizational initiatives, prioritizing independently and seeing the strategic big picture
Report and evaluate training programs, measuring learning impact through assessments and data analysis to recommend enhancements
Autonomously solve problems through critical thinking and implementing through resolution
Stakeholder Partnership & Communication:
Relationship Manager: Cultivates strong stakeholder relationships, acting as a trusted advisor to foster collaboration
Build strong partnerships with Enterprise Curriculum Experiences and Job Family teams
Demonstrate strong customer focus, anticipating both internal and external customer needs and partnering to make decisions that have a positive impact
Storyteller: Communicates with clarity and influence to senior and technical audiences
Ideal Candidate Would Possess:
A passion for client-facing interaction, problem-solving, making connections across work, strategizing, and collaborating to meet Associate learning needs
Strong communication, influence, and problem-solving skills across multiple stakeholders and audiences
The ability to think ahead on communication needs, strategy, and rollout to keep all parties informed and organized
Excellent written, verbal, and presentation skills
The ability to work autonomously with minimal supervision, while being a collaborative and positive team player
A focus on delivering customer (learner) needs while balancing stakeholder viewpoints
We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below qualifications to apply.
Basic Qualifications:
Bachelor’s Degree or military experience
At least 2 years of experience in Training Design or at least 2 years of experience in Delivery or a combination
At least 1 year of experience in Consulting, Project, Program Management or a combination
Preferred Qualifications:
3+ years of experience in Training Design or Delivery
2+ years of experience in project management
Strong attention to detail and results-oriented, with the ability to meet objectives, handle multiple deadlines and priorities, communicate trade-offs, and provide solutions for identified problems
Demonstrates a proven track record of strategic partnerships to remain informed on projects and initiatives across an organization
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
These jobs might be a good fit

Share
Your key responsibilities
Skills and attributes for success
You'll need to thrive in a matrixed organization, balancing the needs of the client against business initiatives and goals. Your ability to develop and build networks will be instrumental in connecting with colleagues across the leadership team and service lines to drive a coordinated market effort. With natural coaching skills, you'll inspire others with your actions in the market. You'll be a trusted advisor to the EY account lead (GCSP) and the account team, acting in a consultative manner. You'll be the catalyst that pulls stakeholders together to drive strategic initiatives and enable revenue growth.
To qualify for the role, you must have:
Ideally, you'll also have:
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
These jobs might be a good fit