Operations Associate jobs in United States, Utah, Salt Lake City

Job Description:

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.

Responsibilities:

• Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
• Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
• Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
• Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
• Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset

Skills:

• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral Communications
• Business Development
• Client Solutions Advisory
• Pipeline Management
• Prioritization
• Administrative Services
• Emotional Intelligence
• Referral Identification
• Written Communications

High School Diploma / GED / Secondary School or equivalent

Principle Accountabilities:

• Leads the production of several processes/lines in a highly technical environment and responsible for the lines success.
• Evaluates daily/regularly plant operating performance and advises on changes in operating conditions that will improve efficiencies and quality.
• Lead a team of individual professionals (e.g. engineers/officers) to meet quality, cost, delivery and responsiveness requirements.
• Troubleshoot and analyze operational problems and advise on their resolution. Guide regular discussions with operators to coach performance and improve operational understanding and capability.
• Solicits and evaluates ideas for plant improvements and collaborates with qualified engineers to develop project proposals.
• Provides technical and operational advice to project teams.
• May act as principal interface between the operation team and the maintenance function.
• Engage in training and coaching of junior operators.

• Prioritizes production schedules based on product introduction, equipment efficiency, and materials supply in order to meet customer requirements.
• Initiate and participate in process development and cost improvement projects.
• Assist in department budget planning and management of department expenses.
• Maintains safe and clean work environment by educating and directing individuals on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.
• Ensures compliance to manufacturing standards.

Knowledge / Skills / Abilities

Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to define and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to collect data, establish facts, interpret a variety of instructions furnished in written, oral, diagram, or schedule form, and draw valid conclusions.

Work Environment:

The employee is occasionally exposed to moving mechanical parts, work that requires repetitive motion, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually moderate.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit, handle small components, and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job includes close vision.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Essential Responsibilities:

• Responsible for ensuring team is on schedule. Adjusts people and resources as necessary to meet business objectives. Reads work procedures, work instructions, drawings (where applicable), and provides instruction to others when required.
• Audit that required tools are available and in good working order, within calibration date, and escalate if additional action is required.
• Monitor the daily production flow and adjust workloads and resources appropriately.
• Identify, report, escalate, investigate, and resolve defects.
• Assist in implementation of process improvements to increase quality and productivity levels.
• Monitor team compliance to quality assurance and environmental health and safety procedures and policies as required, and correct as needed.
• Ensure team is using current documents released in MyWorkshop used during the production process.
• Qualified and effective competency trainer of the entire work area. Check and review final product paperwork or DHR entries as needed.
• Perform other duties as assigned and may be asked to be included in quality activities, training sessions, and employee activity teams.
• Participate in quality control inspections when required.
• Fill in for the supervisor when they are out of office.
• Monitor 5S in the area and drive continuous improvement initiatives.
• Serve as the subject matter expert for the area for technical support.
• Be the first responder to eAndons and escalate until they are resolved.
• Order tools and supplies as needed to support area needs.
• Handle initial personnel issues and escalate if needed.
• Serve as a backup to fill unexpected absences.
• Update visual management boards daily.
• Follow group lead standard work.

Qualifications/Requirements:

• High School Diploma or local equivalent.
• 5 or more years of related manufacturing experience.
• Ability to communicate, receive and understand instructions regarding duties to be performed
• Ability to provide instructions regarding policies and procedures Must be able to lift (floor to waist, waist to crown level, and horizontally).
• Lift and carry up to 50 lbs.
• Must be able to perform frequent simple grasping, firm grasping, fine manipulation, neck rotation, and neck flexion throughout the workday.
• Must be able to twist, push/pull, reach at, above and below shoulder height frequently throughout the workday.
• Must be able to frequently stoop and bend; occasionally squat and kneel, throughout the workday.
• Must be able to stand/sit continuously throughout the day.
• Must be able to ascend/descend/balance occasionally on portable step stool.

Desired Characteristics:

• Associates degree or local equivalent.
• Prior management experience.
• Prior experience working in a medical device manufacturing environment.
• Previous experience in GMP work environment.

Other: Quality Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Complete all planned Quality & Compliance training within the defined deadlines.
• Identify and report any quality or compliance concerns and take immediate corrective action as required.
• Training: Aware of and comply with GEHC training requirements.
• Knowledge and understanding of production process, work instructions, documentation configuration control, non-conforming & rework documentation requirements and operates within them to ensure that a device conforms to its specification.
• Aware of and comply with Stop Order, Concessions, ESD, Calibration, Preventative Maintenance, Material Identification & Segregation, and Good Documentation Practices, as associated with this job type/position.

Additional Eligibility Qualifications:

GE will only employ those who are legally authorized to work in the United States for this opening. For this role sponsorship is not provided. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

The production associate may have responsibilities including manufacturing, assembly, cleaning, packaging, and shipping of products. This is a team line environment where one operator passes their work to the next operator in queue.

Essential Responsibilities:

• Performs entry to mid-level manufacturing/assembly operations on production line and other various tasks following procedures, work instructions, and process aid sheets
• Uses lift platforms, hoist, torque tools, and other power hand tools to assemble machines
• Reads and follows work procedures or receives verbal instructions regarding duties to be performed
• Demonstrates excellent verbal and written communication skills
• Maintains daily production output
• Cross trains and work in multiple functions for business flexibility
• Follows all EHS and Quality policies and procedures
• May participate in quality control inspections
• Works with team lead, engineers, supervisors, and managers to improve quality and process efficiency
• Other duties as assigned, and may be asked to be included in quality activities, training sessions, and employee activity teams
• Complies with EHS regulations and policies
• Complies with attendance policies and be willing to work voluntary overtime when needed.

Qualifications/Requirements:

• High School Diploma/GED or local equivalent or 6 months of manufacturing experience
• Ability to communicate, receive and understand instructions regarding duties
  to be performed
• Demonstrated ability to detail and quality-minded work habits
• Demonstrated ability to communicate with co-workers and leadership
• Must be willing to submit to a background investigation, including for example, verification of past employment, criminal history, and educational background
• Must be willing to take a drug test
• Must be legally authorized to work in the United States
• Must be willing to work out of an office located in Salt Lake City, Utah
• Must be able to lift (floor to waist, waist to crown level, and horizontally)
• Lift and carry up to 50 lbs.
• Must be able to perform frequent simple grasping, firm grasping, fine manipulation, neck rotation, and neck flexion throughout the workday
• Must be able to twist, push/pull, reach at, above and below shoulder height frequently throughout the workday
• Must be able to frequently stoop and bend; occasionally squat and kneel, throughout the workday
• Must be able to stand/sit continuously throughout the day
• Must be able to ascend/descend/balance occasionally on portable step stool

Desired Characteristics:

• High School Diploma/GED or local equivalent
• 2 or more years of related manufacturing experience
• Experience in medical manufacturing or other highly regulated industry preferred.
• Local candidates will be given preference
• Ability to competently read, write, and speak in English
• Demonstrated basic computer skills and ability to navigate online instructions

Other: Quality Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Knowledge and understanding of production process, work instructions, documentation configuration control, non-conforming & rework documentation requirements and operates within them to ensure that a device conforms to it’s specification.
• Aware of and comply with Stop Order, Concessions, ESD, Calibration, Preventative Maintenance, Material Identification & Segregation, and Good Documentation Practices, as associated with this job type/position