Field Representative jobs in United States, Utah, Salt Lake City
Ebay eBay Customer Service Representative United States, Utah, Salt Lake City
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You will:
Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts
Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay, the buyer, and the seller
Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages
Apply own judgment in certain cases to proactively find a resolution when not immediately available
Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more.
Able to work an AM or PM schedule with two consecutive days off, working either Saturday or Sunday
Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers
Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities.
Able to deliver extraordinary impact. You start by being excellent at the basics and going above and beyond for our people, customers, and partners
Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights
Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree.
2+ years of call center or relevant customer service experience
A stellar communicator, with high level of empathy and emotional intelligence
Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches
You are customer-centric and maintain a high level of customer care in a variety of different and complicated situations
Skilled and insightful to the needs of customers. Maintaining high levels of resiliency while delivering tough messages
Comfortable in a dynamic, fast-paced, and constantly evolving working environment
Must Be Located in Utah.
Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults
Willing to work a structured work schedule which includes not being able to undertake the primary care of another individual (such as a child or adult) during working hours
Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems)
Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload
The base pay range for this position is expected in the range below:
$30,800 - $52,900Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.
These jobs might be a good fit
Wells Fargo Business Relationship Support Representative - Token Distrib... United States, Utah, Salt Lake City
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In this role, you will:
- Provide token support for Vantage customers
- Help with customer associated risk management
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders
- Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
- Manage internal and external user access for secure systems, including setup, and reset, for RSA SecurID Tokens.
- Support internal banking personnel with both production and non-production environments, including configuration and passcode resets using the RSA SecurID Administration Utility (ACE).
- Handle token distribution workflows and ensuring timely resolution of access-related requests.
- Maintain security protocols and user authentication standards across enterprise systems.
Required Qualifications:
- 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Previous financial services experience
- Customer service experience with Wells Fargo channels Contact Center, Digital or Store
- Treasury management products and services experience
- Knowledge of ServiceView, FedEx ShipManager, UAM, and AES
- Intermediate Microsoft Office skills
- Intermediate Microsoft Excel skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Strong analytical skills with high attention to detail and accuracy
- Excellent verbal, written, and interpersonal communication skills
- Effective organizational, multi-tasking, and prioritizing skills
- Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
- Ability to work in a fast-paced deadline driven environment
Job Expectations:
- Position schedule is Monday - Friday 8:30 AM - 5:00 PM
- No hybrid schedule available
- Specific compliance policies may apply regarding outside activities and/or personalinvesting; affectedemployees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
Location:
- 260 Charles Lindbergh Drive - Salt Lake City, UT
Salary range:
- $21.63 - $28.37 Hourly range
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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Ebay Sr. Customer Service Representative United States, Utah, Salt Lake City
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You will:
- Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts
- Address questions related to compliance and policy adherence, ensuring members understand and follow these guidelines while providing guidance and support to resolve issues
- Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay and its members
- Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages
- Adhere to established policy-driven guidelines, ensuring consistency and compliance in decision-making processes, while exercising minimal personal discretion to maintain uniformity and uphold the organization's standards and procedures.
- Conduct thorough investigations of member accounts to identify issues ensuring compliance with established policies
- Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more
You are :
- Able to work an AM or PM schedule working both weekend days
- Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers
- Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities
- Able to deliver extraordinary impact. You start by being excellent at the basics and going over and beyond for our people, customers, and partners
- Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights
- Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree
To be successful (Requirements) :
- 3+ years of call center or relevant customer service experience
- You are customer-centric; a stellar communicator, with high levels of empathy and emotional intelligence
- Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches
- Skilled and insightful to the needs of customers. Maintaining resiliency while delivering tough messages
- Comfortable in a dynamic, fast-paced, and constantly evolving working environment
Work from Home Requirements :
- Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults
- Willing to work a structured work schedule which includes not undertaking the primary care of another individual (such as a child or adult) during working hours
- Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems)
- Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload
Our Benefits:
- Starting pay of $22.50/hr with differentials for swing and weekend shifts
- Benefits on Day 1 (Medical, Dental, Vision Insurance)
- 16+ Days of Paid Time Off
- eBay Sabbatical- Every 5 years, receive 4 weeks off at 100% pay
- Teammates receive quarterly performance bonuses and yearly performance raises
The base pay range for this position is expected in the range below:
Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.
These jobs might be a good fit
Gong Sr Field Operations Manager- Industry Expansion United States, Utah, Salt Lake City
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- Serve as a trusted advisor to Industry Expansion sales leadership, driving growth through process optimization, financial rigor, and actionable insights.
- Lead and maintain the business operating rhythm (weekly/monthly forecast & pipeline reviews, demand gen reviews, account reviews, KPI & headcount tracking, QBR/MRR).
- Partner with Sales, Operations, and Finance leadership to develop territory methodologies, headcount models, and capacity planning for Commercial, Mid-Market, and Enterprise teams.
- Champion effective adoption and innovation in sales tools (e.g., Gong, Salesforce, planning/analytics platforms), including enforcing usage hygiene and identifying new use cases.
- Collaborate with Analytics and BI teams to design reporting and dashboards that drive visibility into performance, productivity, and pipeline health.
- Build strong cross-functional partnerships across Marketing, Enablement, Customer Success, and Product to align operational strategy with GTM goals.
- Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term.
- Maintain documentation and enforce compliance around policies, sales processes, and engagement rules.
- 6+ years of Sales/Business Operations or GTM Strategy experience, with a strong understanding of SaaS business models
- Background in financial services, fintech , healthcare, or consulting focused on regulated industries preferred.
- Experience supporting sales organizations selling to Fortune 1000 companies, with an ability to translate industry-specific dynamics into operational strategies.
- Proven success building territory models, forecasting processes, and headcount/capacity plans.
- Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue.
- Strong analytical skills with proven ability to extract insights from data (SQL knowledge a plus).
- Skilled in navigating complex tech stacks including CRM, account planning, account scoring, data enrichment, and productivity tools.
- Strong organizational and project management skills; able to execute multiple priorities with urgency.
- High degree of ownership — not just identifying opportunities, but turning insights into measurable results.
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
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Boston Scientific CRM Field Clinical Representative - Salt Lake City UT United States, Utah, Salt Lake City
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About the Role:
In the Cardiac Rhythm Management (CRM) division, we are dedicated to providing innovative solutions for irregular heart rhythms and heart failure and preventing sudden cardiac arrest. Our mission is to offer less-invasive care options for critical cardiac conditions, ultimately improving patient outcomes and quality of life. As part of Boston Scientific, a leader in medical technology, we have a rich history of nearly 20 years of pivotal research and development, expanding indications, and increasing access to life-saving therapies like ICD and CRT. As a vital member of our team, you will play a pivotal role in promoting our commercially approved products through comprehensive clinical education and sales support initiatives. You will be responsible for covering a defined region, engaging with current and potential customers, and contributing to the achievement of sales targets and revenue growth within specific product segments.
Your responsibilities will include:
- Clinical Support Excellence: Serve as the primary clinical resource for device implant coverage, troubleshooting, programming, and patient follow-up, ensuring optimal customer and patient outcomes.
- Educational Outreach: Conduct presentations and demonstrations to educate customers on the clinical benefits and proper usage of our products, utilizing various formats and platforms.
- Clinical Presence: Attend device implants in hospital labs and operating rooms, conducting patient follow-ups to ensure satisfaction and success with implanted products.
- Relationship Development: Foster strong relationships with hospital personnel, engaging in meaningful interactions and identifying key decision-makers to facilitate future sales opportunities.
- Problem Resolution: Address customer needs and complaints promptly and effectively, collaborating with cross-functional teams to develop innovative solutions.
- Inventory Management: Adhere to company and divisional guidelines for managing commercial inventory, ensuring availability and timely delivery of products.
- On-Call Commitment: Be prepared to fulfill on-call duties as required, demonstrating a commitment to patient safety and product quality 24/7.
Required qualifications:
- 0-2 years of work experience, preferably with a bachelor’s degree in biomedical engineering, Science, Math, Business, or Nursing, or equivalent technical experience.
- Willingness to participate in rotational 24/7 on-call duties, including holidays and weekends.
Preferred qualifications:
- Previous experience in an Electrophysiology (EP) Lab, device clinic, or Cardiac Catheterization (Cath) Lab.
- Background in medical device sales, sales support, clinical education, or clinical research.
- Self-starter mentality with the ability to work independently and efficiently while remaining accountable to team goals.
- Proficiency in communicating complex medical device software algorithms and therapies to diverse audiences.
- Excellent communication skills, with the ability to engage effectively with medical professionals and patients.
- Demonstrated ability to thrive in a dynamic, fast-paced work environment as part of a highly motivated team.
The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
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Wells Fargo Business Relationship Support Representative - WellsOne CSO United States, Utah, Salt Lake City
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In this role, you will:
- Work with business client managers to maintain a portfolio of accounts
- Oversee overall customer experience
- Produce loan reports and forms related to initiation of the documentation process
- Assist in financial statement analysis for non-complex relationships
- Handle customer issues and assist in decisions with business client managers
- Evaluate profitability and risk of designated portfolio
- Help with customer associated risk management
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders
- Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Call center customer service experience in the financial services industry
- Strong telephone etiquette skills
- Customer service experience with Wells Fargo channels Contact Center, Digital or Store
- Financial Services experience
- Intermediate Microsoft Office skills
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Strong analytical skills with high attention to detail and accuracy
- Excellent verbal, written, and interpersonal communication skills
- Effective organizational, multi-tasking, and prioritizing skills
- Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
- Ability to work in a fast-paced deadline driven environment
Job Expectations:
- Work hours are Monday - Friday 9:30 AM - 6:00 PM
- This position offers a hybrid work schedule
- Must be available to work holidays, that fall within your schedule
- Specific compliance policies may apply regarding outside activities and/or personalinvesting; affectedemployees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
Location:
- 260 Charles Lindbergh Drive - Salt Lake City, UT
Salary range:
- Salt Lake City, UT $20.29 - $30.48 Hourly range
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
These jobs might be a good fit
Ebay eBay Customer Service Representative United States, Utah, Salt Lake City
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Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts
Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay, the buyer, and the seller
Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages
Apply own judgment in certain cases to proactively find a resolution when not immediately available
Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more.
Able to work an AM or PM schedule with two consecutive days off, working either Saturday or Sunday
Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers
Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities.
Able to deliver extraordinary impact. You start by being excellent at the basics and going above and beyond for our people, customers, and partners
Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights
Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree.
2+ years of call center or relevant customer service experience
A stellar communicator, with high level of empathy and emotional intelligence
Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches
You are customer-centric and maintain a high level of customer care in a variety of different and complicated situations
Skilled and insightful to the needs of customers. Maintaining high levels of resiliency while delivering tough messages
Comfortable in a dynamic, fast-paced, and constantly evolving working environment
Must Be Located in Utah.
Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults
Willing to work a structured work schedule which includes not being able to undertake the primary care of another individual (such as a child or adult) during working hours
Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems)
Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload
The base pay range for this position is expected in the range below:
$30,800 - $52,900Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.
These jobs might be a good fit
Share
You will:
Work in an environment that is challenging, fast paced, with a high volume of inbound phone based contacts
Able to drive clarity and ask probing questions to identify the root cause of complex issues. Convey realistic expectations about next steps and actions, while identifying the best resolution for eBay, the buyer, and the seller
Ability to demonstrate special care and connection with customers, establishing trust, and driving brand loyalty, while delivering difficult messages
Apply own judgment in certain cases to proactively find a resolution when not immediately available
Adhere to performance and metric standards, which will include: AHT, resolution, customer satisfaction, schedule adherence, compliance, quality, and more.
Able to work an AM or PM schedule with two consecutive days off, working either Saturday or Sunday
Hardworking and energetic to what we do. You care, so we can move the dial. Lead with understanding that everything we do impacts our people and customers
Looking for a culture where we value, support, and inspire each other. Feel empowered and open to possibilities.
Able to deliver extraordinary impact. You start by being excellent at the basics and going above and beyond for our people, customers, and partners
Committed to consistently adhere to internal policies/processes and regulatory compliance. Strictly adheres to guidelines and minimizes errors, omissions, and oversights
Willing to create a culture that promotes inclusiveness and collaboration. Value the diversity of thought and everyone's input, while creating a safe environment where we listen with curiosity, even if we disagree.
2+ years of call center or relevant customer service experience
A stellar communicator, with high level of empathy and emotional intelligence
Digital proficiency in navigating web-based & e-commerce specific software applications, knowledge bases, instant messaging, and internet searches
You are customer-centric and maintain a high level of customer care in a variety of different and complicated situations
Skilled and insightful to the needs of customers. Maintaining high levels of resiliency while delivering tough messages
Comfortable in a dynamic, fast-paced, and constantly evolving working environment
Must Be Located in Utah.
Have a secure workspace in a room or office with a door that closes off from noises and distractions such as pets, children and other adults
Willing to work a structured work schedule which includes not being able to undertake the primary care of another individual (such as a child or adult) during working hours
Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rates (wireless, DSL and/or satellite Internet Service Providers are not compatible with our systems)
Internet service does need to have a consistent internet speed of 10 mbps download and 4 mbps upload
The base pay range for this position is expected in the range below:
$30,800 - $52,900Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.
These jobs might be a good fit
