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Every day will bring new and exciting challenges on the job while you:* Provide field support to resolve inquiries from Enterprise customers regarding AWS service or Cloud.
* Complete analysis and present periodic reviews of operational performance to customer
* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Foster trusting relationships with customers, understanding their business needs and technical challenges
* Lead technical discussions with senior leadership regarding incidents, trade-offs, and risk management
* Work directly with AWS global engineering and service teams to resolve customer issue.TAM 으로서 여러분은 대기업 고객 (ICT, 제조, 운송, 에너지 산업 등) 이 EC2, RDS, ECS/EKS, GenAI, 보안/거버넌스 등 다양한 AWS 서비스를 도입 및 사용할 수 있도록 전략의 수립 및 이행을 지원하게 됩니다. 기술적 및 고객 응대 역량을 발휘하여 고객사 환경 내에서 AWS를 효과적으로 대표하고 사고/장애, 트레이드 오프 및 리스크 관리에 대하여 시니어 리더십과의 논의를 주도합니다. 표준적인 방법론을 활용하여 솔루션 기획, 빌드에 있어 전략/기술적 방향성 및 변론을 제공하고, 고객의 AWS 운영 환경을 양호하게 유지하기 위해 적극적으로 개입합니다. 고객과 긴밀한 협력 관계를 구축하여 고객의 비즈니스/운영상의 필요와 기술적 해결 과제를 파악하고 AWS에서 최대한의 가치를 실현할 수 있도록 보조합니다.우리 팀에서는 IT 아키텍팅 및 운영 (OS/미들웨어/DB/네트워크 관리, 고객센터 시스템/어플리케이션 관리 등 유관 분야) 에 해박한 배경지식을 지닌 후보자를 찾고 있습니다. Enterprise Support 가 고객에게 가치를 제공함에 있어 TAM으로서 중점적 역할을 맡아 혁신의 최전선에서 함께 하고싶은 분이라면 누구나 환영입니다.여러분은 다음과 같은 직무를 수행하며 매일 새롭고 가슴 뛰는 도전을 하게 될 것입니다:* 현장 지원을 통해 AWS 서비스 및 클라우드 관련한 기업 고객의 요청/문의 해결
* 운영상의 퍼포먼스에 대한 완전한 분석 및 주기적 검토 결과를 고객에게 제공
* 서비스 중단, 지표 및 구체적인 론칭 전 계획에 대한 자세한 검토 수행
* 비용 및 복잡성을 낮추는 동시에 AWS 환경이 운영상 양호한 상태를 유지하도록 보장
* 고객과 신뢰관계를 구축하고 고객의 비즈니스 니즈 및 기술적 해결과제를 파악
* 사고/장애, 트레이드 오프 및 리스크 관리와 관련하여 시니어 리더십과 기술적 논의를 주도
* AWS 글로벌 엔지니어링 및 서비스 팀과 직접 협력하여 고객 이슈 해결A day in the lifeDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance* 해당 직무는 Korea Enterprise Support 팀 소속입니다. Enterprise Support팀은 아마존 웹 서비스(AWS) 내에서 가장 빠르게 성장하고 있는 조직 중 하나로 산업 부문이나 규모를 막론하고 모든 고객사가 AWS로부터 최선의 가치와 서비스를 제공받을 수 있도록 지원합니다. AWS Enterprise Support 팀에서는 컴퓨트, 스토리지, 데이터베이스, GenAI, 애플리케이션 레벨 서비스, 네트워킹, 서버리스 등 다양한 테크놀로지 영역 전반에서 고객의 혁신을 함께할 Technical Account Manager (TAM)을 채용 중입니다. TAM은 세일즈 직무가 아니며, 주요한 기술 고문이 될 수 있는 기회로서 스타트업에서 대기업에 이르기까지 디지털 전환의 여정을 이제 막 시작한, 또는 이어 나가고 있는 다양한 규모의 고객에게 ‘고객의 목소리’가 되어줄 수 있습니다.
- 7+ years of experience in IT system architecture, implementation, operations, and consulting, with a focus on distributed applications.
- Experience working for enterprise IT companies or with mission-critical enterprise business customers.
- Experience with operating and troubleshooting in at least three of the following areas: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or application development in a distributed systems environment.
- Fluent business communication skills in English.
- Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience.
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Application deadline: Dec 22, 2025About OTS
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.Key job responsibilities
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- High school or equivalent diploma
- Can regularly lift or move up to 49 pounds, and participate in group lifts for 50 pounds or more
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment

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About the GroupAbout the Role
Key Responsibilities
Required:
Preferred:
Weoffer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:
Annual Salary Range for jobs which could be performed in the US:This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.
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You Are
Responsibilities may include but are not limited to:
Sets the strategic and technical design of AI frameworks, protocols,algorithms/topologies,and optimizations.
Makes high level design choices focused on manageability, scalability, usability, resiliency, availability, security, and/or safety for the software structure, protocols, and algorithms.
Determines coding, development tools, validation, and standards compliance requirements.
Collaborates with management, product owners, and project managers to evaluate feasibility of requirements and determine priorities for development.
Performs pathfinding, surveys technologies, participates in standards committees, and presents at external and internal events.
May interact with multiple technologists in the company to influence architectures and optimize/customize software offerings.
Prior experience in architecture definition and/or mentoring junior engineers is highly desirable.
You must possess the minimum education requirements and minimum required qualifications to be initially considered for this position. Additional preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Qualifications could be obtained through a combination of schoolwork, classes, research, and/or relevant previous job and/or internship experiences.
Minimum Qualifications
The candidate must have a Bachelor's Degree in Electrical Engineering, Computer Engineering, or Computer Science or related engineering field with 4+ years of relevant experience Master’s Degree in Electrical Engineering, Computer Engineering, or Computer Science or related engineering field with 3+ years of relevant experience -OR- PhD in Electrical Engineering, Computer Engineering/Computer Science or related engineering field
3+ years of experience in any of the following:
Computer Architecture
Hardware Modeling and Design
Artificial Intelligence
Preferred Qualifications
Experience in Software Engineering
offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:
Annual Salary Range for jobs which could be performed in the US:This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.
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Key job responsibilities
**Team Leadership & Management**
•Lead and develop a team of Solutions Architects for key MEGS accounts
•Drive performance management, hiring, and team member career growth
•Provide technical coaching with deep MEGS industry expertise**Strategic Account Management**
•Develop and execute technical strategy for major MEGS accounts
•Partner with Sales to align solutions with customer objectives
•Build technical relationships with customer executives and decision makers
•Lead complex engagements across content production, broadcast, streaming, gaming, and sports analytics
•Measure and optimize team effectiveness through defined KPIs**Technical Leadership & Innovation**
•Guide digital transformation initiatives including cloud migration and content delivery optimization
•Work with AWS media teams on feature prioritization and roadmap development
•Support executive briefings and technical deep-dive sessions
•Establish training programs focused on media workflows**Industry Impact & Development**
•Create thought leadership content including whitepapers and case studies
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- 5+ years of management of technical, enterprise customer facing resources or equivalent experience
- 10+ years of infrastructure architecture, database architecture and networking experience
- Bachelor's degree
- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.
- Experience in external enterprise customer-facing role as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences
- Demonstrated ability to collaborate effectively with Sales leadership and drive technical strategy for revenue growth
- Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
- AWS Associate level certification
- Experience architecting/operating solutions built on AWS
- Experience with a variety of digital media workflows and post production
- Experience working with Media & Entertainment industry customers

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As a Data Center Software Engineer, you will be part of an energetic and diverse group of engineers building next-generation solutions, enabling Intel to be one generation ahead in technology.
Responsibilities:
Ensures the efficient planning, provisioning,installation/configuration,maintenance, and/or operations of the hardware and software infrastructure required to build, validate, and release various hardware and software products and projects.
Works closely with development and quality teams to derive infrastructure design requirements, build, test, and automate tools appropriate to the project, and/or implement and maintain those systems within the constraints imposed by Intel enterprise infrastructure (IT) and other governing bodies.
Owns the end-to-end delivery pipeline, including source code management, versioning/tagging strategy, component build and packaging, test automation tooling, release staging, acceptance and/or indicators, required security and IP scans, any third-party conformance tools, artifact storage and distribution, and disaster recovery planning.
Identifies opportunities and implements solutions for increased automation, reliability, and/or velocity within the pipeline by implementing robust infrastructure telemetry, KPIs, and indicators and monitoring and applying industry best practices.
An ideal candidate should be able to demonstrate the below behavioral traits:
Role modeling to Intel values.
Listening, written and verbal communication skills, tolerance of ambiguity, and commitment to task.
Possess excellent teamwork and leadership skills.
Setting high expectations and driving accountability to those expectations with a high sense of urgency.
Ability to identify and analyze problems, plans, tasks, and solutions.
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are a plus factor in identifying top candidates.
Minimum Qualifications:
US Citizenship required.
Ability to obtain and maintain an active US Government clearance.
Bachelor's degree in Computer Science, Computer Engineering, or other relevant related field of study and 1+ year of relevant experience.
1+ years' experience with scripting languages such as Python, Perl, Shell, PowerShell.
Preferred Qualifications:
1+ years of experience with industry-standard tools such as Ansible, Cobbler, Cfengine, Containers, and Kubernetes.
1+ years of experience with Linux OS (preferred SuSE).
1+ years of experience continuous monitoring solutions such Elastic, Kibana, Grafana.
Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals. Go to
Experienced HireShift 1 (United States of America)US, California, Santa ClaraWeoffer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:
Annual Salary Range for jobs which could be performed in the US:This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.
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As an Intel Mask Operations (IMO) Software QA, you will join an energetic, diverse group of QA engineers testing complex manufacturing software.
As a QA Engineer you will be responsible for ensuring the quality and reliability of software products with the following key responsibilities:
Description:
Will work with Quality Assurance testing for Intel factory automation software.
Collaborate with software developers to qualify and maintain software applications required to support mask development and production at the factory.
Applicants should possess the below behavioral traits:
Effectively communicate, collaborate, and align with team members and customers.
Team player, able to work in a cross-functional environment.
Demonstrated data analytics skills to communicate complex data in a simple, actionable way.
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are a plus factor in identifying top candidates.
Minimum Qualifications:
US Citizenship required.
Bachelor's degree in computer science, computer engineering, electrical engineering, or a similar field and 1+ years' is relevant experience.
6+ months experience with Software Quality and Testing Practices,
Preferred Qualifications:
1+ year experience in the following areas is a plus:
Semiconductor Fabrication and Lithography.
UNIX, Linux, C, C-sharp, C++ Language experience, Script Programming using Python and Perl.
Database Concepts, SQL and hardware platform architecture, networking.
Agile, JIRA, or Selenium.
Continuous integration (CI) tools like Jenkins.
Source control tools like TFS/GIT.
Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals. Go to
Weoffer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:
Annual Salary Range for jobs which could be performed in the US:This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.
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Every day will bring new and exciting challenges on the job while you:* Provide field support to resolve inquiries from Enterprise customers regarding AWS service or Cloud.
* Complete analysis and present periodic reviews of operational performance to customer
* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Foster trusting relationships with customers, understanding their business needs and technical challenges
* Lead technical discussions with senior leadership regarding incidents, trade-offs, and risk management
* Work directly with AWS global engineering and service teams to resolve customer issue.TAM 으로서 여러분은 대기업 고객 (ICT, 제조, 운송, 에너지 산업 등) 이 EC2, RDS, ECS/EKS, GenAI, 보안/거버넌스 등 다양한 AWS 서비스를 도입 및 사용할 수 있도록 전략의 수립 및 이행을 지원하게 됩니다. 기술적 및 고객 응대 역량을 발휘하여 고객사 환경 내에서 AWS를 효과적으로 대표하고 사고/장애, 트레이드 오프 및 리스크 관리에 대하여 시니어 리더십과의 논의를 주도합니다. 표준적인 방법론을 활용하여 솔루션 기획, 빌드에 있어 전략/기술적 방향성 및 변론을 제공하고, 고객의 AWS 운영 환경을 양호하게 유지하기 위해 적극적으로 개입합니다. 고객과 긴밀한 협력 관계를 구축하여 고객의 비즈니스/운영상의 필요와 기술적 해결 과제를 파악하고 AWS에서 최대한의 가치를 실현할 수 있도록 보조합니다.우리 팀에서는 IT 아키텍팅 및 운영 (OS/미들웨어/DB/네트워크 관리, 고객센터 시스템/어플리케이션 관리 등 유관 분야) 에 해박한 배경지식을 지닌 후보자를 찾고 있습니다. Enterprise Support 가 고객에게 가치를 제공함에 있어 TAM으로서 중점적 역할을 맡아 혁신의 최전선에서 함께 하고싶은 분이라면 누구나 환영입니다.여러분은 다음과 같은 직무를 수행하며 매일 새롭고 가슴 뛰는 도전을 하게 될 것입니다:* 현장 지원을 통해 AWS 서비스 및 클라우드 관련한 기업 고객의 요청/문의 해결
* 운영상의 퍼포먼스에 대한 완전한 분석 및 주기적 검토 결과를 고객에게 제공
* 서비스 중단, 지표 및 구체적인 론칭 전 계획에 대한 자세한 검토 수행
* 비용 및 복잡성을 낮추는 동시에 AWS 환경이 운영상 양호한 상태를 유지하도록 보장
* 고객과 신뢰관계를 구축하고 고객의 비즈니스 니즈 및 기술적 해결과제를 파악
* 사고/장애, 트레이드 오프 및 리스크 관리와 관련하여 시니어 리더십과 기술적 논의를 주도
* AWS 글로벌 엔지니어링 및 서비스 팀과 직접 협력하여 고객 이슈 해결A day in the lifeDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance* 해당 직무는 Korea Enterprise Support 팀 소속입니다. Enterprise Support팀은 아마존 웹 서비스(AWS) 내에서 가장 빠르게 성장하고 있는 조직 중 하나로 산업 부문이나 규모를 막론하고 모든 고객사가 AWS로부터 최선의 가치와 서비스를 제공받을 수 있도록 지원합니다. AWS Enterprise Support 팀에서는 컴퓨트, 스토리지, 데이터베이스, GenAI, 애플리케이션 레벨 서비스, 네트워킹, 서버리스 등 다양한 테크놀로지 영역 전반에서 고객의 혁신을 함께할 Technical Account Manager (TAM)을 채용 중입니다. TAM은 세일즈 직무가 아니며, 주요한 기술 고문이 될 수 있는 기회로서 스타트업에서 대기업에 이르기까지 디지털 전환의 여정을 이제 막 시작한, 또는 이어 나가고 있는 다양한 규모의 고객에게 ‘고객의 목소리’가 되어줄 수 있습니다.
- 7+ years of experience in IT system architecture, implementation, operations, and consulting, with a focus on distributed applications.
- Experience working for enterprise IT companies or with mission-critical enterprise business customers.
- Experience with operating and troubleshooting in at least three of the following areas: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or application development in a distributed systems environment.
- Fluent business communication skills in English.
- Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience.
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