Digital Strategist jobs in United States, Ohio, Columbus

Elevate user engagement through strategic content design, fostering inclusive and intuitive digital experiences.

Job responsibilities

• Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with business requirements and user experience goals
• Facilitate end-to-end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usable
• Use content models and taxonomies to design, structure and organize digital content to effectively guide customers through the experience and simplify complex technical concepts
• Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services
• Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey
• Developing content requirements and content strategy in partnership with product leadership and business leads
• Overseeing, executing, and delivering user-centered content solutions that follow firm wide governance and best practices, and fulfill project requirements (business goals, user goals, controls, deadlines and quality)
• Writing, creating, updating, and consolidating knowledge and other types of self-service content based on your strategic point of view - and where needed, removing outdated or unnecessary content
• Contributing to evolving firm wide content standards, terminologies, content patterns and operations
• Partnering with cross-functional product teams to ensure holistic and strategic journey optimization
• Directing the structural design of product experience (navigation, labeling, flow)

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
• Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites
• Expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices
• Extensive experience facilitating workshops for product and experience design, creating compelling content journeys
• Advanced technical literacy and deep understanding of content platforms and their impact on user experience

Preferred qualifications, capabilities, and skills

• Experience with Content Management Systems and Knowledge Management Systems

As a Digital Learning Designer/Technologist on our Excellerate team, you will have the opportunity to drive learner engagement and improve employee skills, knowledge and job performance. You will be a key contributor in the launch of our state of the art gamification and performance platform. In this creative-innovative environment, you will be able to apply your core instructional design skills to develop video-based learning, microlearning and social learning tools. Additionally, as a member of the Excellerate team supporting Consumer & Community Business Operations, you will work to identify, recommend and create digital learning solutions that help business partners and stakeholders meet key business goals.

Job Responsibilities

• Develop, deploy and maintain microlearning solutions through a performance support platform to improve targeted business needs
• Identify and develop innovative, engaging and impactful tactic and solutions that address requirements, improve learning outcomes and deliver measurable results to the business
• Produce microlearning solutions to support emerging and rapidly changing business trends
• Create high quality videos and graphics with vast experience in using industry applications (i.e. Storyline, Adobe Creative Cloud, Premier Pro, Illustrator, Photoshop, Techsmith, Camtasia, After Effects, Adobe Animate)
• Apply visual design and digital marketing experience in the development of learning products considering the modern learner and social media trends
• Integrate ways to innovate and drive learning retention
• Consult with internal business stakeholders to understand needs, make recommendations and develop learning products to continuously improve employee performance
• Ensure collaboration with learning peers to identify efficiencies, opportunities to leverage content, design approach, best practices and innovation
• Contribute to and work collaboratively in a team setting, iterates solutions, exhibits adaptability and explores new tools/approaches to deliver solutions at the speed of business
• Display strong attention to detail in developing and publishing learning solutions and ensuring accuracy and quality of content
• Synthesize and distill large amounts of information into key messages

Required Qualifications, Capabilities and Skills

• 3+ years of experience using industry applications (e.g. Storyline, Adobe Creative Cloud, Premier Pro, Illustrator, Photoshop, Techsmith, Camtasia, After Effects, Adobe Animate)
• Discovers and learns emerging technology and social media trends and seeks ways to apply them
• Displays a growth mindset by embracing new training technologies and approaches with emphasis on engaging digital and social media stylistic features that result in learning solutions that are effective and engaging
• Exhibits strong writing skills to craft compelling captions, headlines and descriptions
• Strong knowledge of social media trends and best practices, including video-first platforms, such as YouTube and TikTok
• Strong proficiency in developing high quality photos and videos; experience with composition lighting and editing techniques
• Partner with peers and other learning professionals in workgroups to executive priority initiatives
• Measure the effectiveness of learning solutions by reviewing learner feedback and testing data and addressing trends. Monitor key performance indicators and other business metrics associated with the learning products.
• Analyze and summarize results/impacts and shares with key stakeholders as appropriate
• Hold Subject Matter Experts and others accountable for content delivery, review and approval deadlines and escalates appropriately
• Knowledge of ADA and WCAG 2.1 levels A-AA requirements and experience developing fully accessible digital solutions

Preferred Qualifications, Capabilities and Skills

• Bachelor’s degree in Digital Learning Design, instructional technology, multimedia technology or digital marketing
• Certification in Digital Learning Design
• 3+ years of experience in video production, graphic design and other digital media solution development
• Experience with other design development software such as HTML5, CSS3, JavaScript (Responsive Development), SCORM, Gamification, Audio/Video studio production and editing, generative content (using Artificial Intelligence), 3d Modeling, Figma, Microsoft Office Tools)

Applicants are encouraged to submit a portfolio showcasing their work, and may be asked to create examples of work products as part of the application process.

Job responsibilities

• Maintain existing applications – with emphasis on the Java-based code bases
• Design, Develop, Test, Deploy and Maintain new features into existing services using Java, Python and optionally JavaScript/TypeScript
• Maintain deployment and testing jobs that integrate into firmwide SLDC tooling
• Maintain proper documentation and share knowledge with other team members
• Stay on top of technology rules, firm requirements, trends and best practices to ensure that code is future-friendly.
• Engage with project managers, business analysts, developers, testers, and product owners to ensure that deliverables are implemented in timely fashion
• Support platforms owned by the team
• Help grow junior talent by helping others and holing them accountable for individual contributions

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Strong engineering experience, focusing on Java, Spring, Python and Web Technologies
• An ability to effectively communicate concepts and ideas to team members and clients, as well as ability to adapt to client cultures and work environments
• A desire to work with a variety of technologies, and passion for driving quality and improving the productivity of the software development lifecycle
• Strong design, coding, testing (including Unit Tests) and debugging skills
• Experience with a variety of testing methodologies, including API Testing, Integration Testing, Behavior Driven Development, and Test Driven Development
• Knowledge and benefits of Services and API layer development and testing
• Some understanding of web technologies (e.g. HTTP, XML, REST, HTML, etc…)
• Experience in continuous integration tools such as Jenkins/Team City, version control such as BitBucket/Stash (Git)
• A very good understanding of Service Virtualization & Mock Service

• Experience with Performance Testing using tools such as LoadRunner or JMeter, a plus

In this role, you will:

• Lead the development and execution of product plans and initiatives supporting modernization of core banking capabilities.
• Act as a key participant in large-scale planning activities for core banking modernization.
• Review and analyze digital strategy for account ledger and transaction processing, contributing to foundational product definition.
• Influence product direction and cross-functional strategy by evaluating multiple technical and business factors.
• Make product decision that balance customer impact, operational needs, and policy or compliance requirements.
• Work closely with Senior leadership to support roadmap and execution of modernization efforts.
• Translate business needs into detailed product requirements and user stories.
• Partner with engineering, architecture, and risk/control teams to ensure delivery is compliant, scalable, and well-documented.
• Collaborate with business stakeholders to define future-state requirements.

Required Qualifications:

• 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong communication, collaboration, and problem-solving skills.
• Experience delivering within Agile frameworks and using tools such as JIRA or Confluence.
• Experience supporting core banking modernization or enterprise technology transformation.
• Knowledge of account ledger, posting logic, transaction flows, or ledger system architecture.
• Experience in real-time systems, microservices, or even-driven design.
• Experience working in financial services, or highly regulated environment

Job Expectations:

• This position is not eligible for Visa sponsorship
• This position will require onsite presence at one of the locations listed below in a hybrid work schedule

Posting Location(s):

• NC-Charlotte: 401 S Tryon St
• OH-Columbus: 3075 Loyalty Cir

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

As a Digital Product Attorney in the Digital Products & Experience Legal Team, you will provide legal coverage for the bank’s online platforms and digital tools, focusing ondigital channels, communications, and legal agreements, with additional support to

Job Responsibilities:

• Provide commercially pragmatic and trusted legal advice on digital products and services.
• Issue-spot, research, and escalate risks related to digital products and applicable laws.
• Interact with senior business clients and provide support on legal issues and regulatory items.
• Collaborate with control partners to ensure awareness and resolution of issues.
• Participate in legal department and cross-line business initiatives and projects.
• Represent the team in committees, programs, and forums, ensuring team awareness of relevant issues.
• Contribute to the culture, collaboration, and cohesiveness of the legal team.

Required Qualifications, Capabilities, and Skills:

• Licensed to practice law and a member in good standing in the state of the position.
• At least five years of legal experience in a law firm or in-house legal department.
• Excellent verbal and written communication skills.
• Ability to think and act collaboratively as a strong team player.
• Perseverance and patience to work through ambiguity and see matters to completion.
• Excellent analytical, problem-solving, and decision-making skills.
• Ability to foster and maintain strong relationships with business partners and control partners.
• Comfortably work in a fast-paced, constantly changing environment.

Preferred Qualifications, Capabilities, and Skills:

• Prior experience with or interest in digital and/or technology matters.
• A good sense of humor.

Drive impactful data solutions in a dynamic Commercial and Investment Banking environment as a Data Operations Associate.As a Data Operations Associate in the Client Onboarding and Service team, you will conduct independent analysis to uncover patterns and solutions through data collection, integrity, and analysis. You will leverage your technical skills to support the design and development of metrics reporting and dashboards, ensuring alignment with strategic objectives and compliance with controls and policies.

Job Responsibilities:

• Execute data migration efforts, ensuring seamless integration and minimal disruption to business operations.
• Develop and maintain ETL processes to support data migration and integration.
• Create and maintain dashboards and reports using tools like Qlik, Tableau, and Power BI.
• Collaborate with business units to translate functional requirements into technical and data requirements.
• Implement data quality checks and validation processes to ensure data accuracy and reliability.
• Provide technical expertise and support for data-related projects and initiatives.
• Troubleshoot and resolve data issues in a timely manner.

Required Qualifications, Skills, and Capabilities:

• Graduate with 4+ years of experience in data operations, data migration, and data visualization.
• Proven experience with data migration projects and tools.
• Proficiency in data analysis tools such as SQL, Python, Tableau, and Power BI.
• Strong analytical and problem-solving skills with high attention to detail.

Preferred Qualifications, Skills, and Capabilities:

• Certification in Data Technology, Agile, or other project management applications.
• Experience with additional data analysis tools and technologies such as R, SAS, Hadoop, and Spark.