Support Specialist jobs in United States, Minnesota, Minneapolis

Trust ServicesTrust advisors discuss the needs of HNW and UHNW clients and provide personalized advice and wealth and asset management services, including:

• Personal trust services

• Estate services

• Philanthropic services

• Closely held asset management

• Real estate and loan asset management

• Oil, gas and mineral management

• Legacy trust services

• Special needs trust services

• Managed Individual Retirement Accounts (IRA)

In this role, you will:

• Oversee a team of fiduciary professionals responsible for the administration of trust and other fiduciary accounts.
• Administer a book of fiduciary relationships, including analyzing trust and estate documents, implementing client estate plans, and ensuring client accounts are managed in accordance with sound fiduciary principles and applicable law.
• Engage clients, advisors and internal partners to deliver a high-touch client experience within a strong risk management framework.
• Build and maintain a strong knowledge of internal policies and procedures including, but not limited to, distributions, account maintenance, account opening and closing, KYC requirements, annual account reviews, and management of overdrafts.
• Identify and recommend opportunities for process improvement and control development.
• Serve as a subject-matter expert on fiduciary administration, including the interpretation of governing instruments, adherence to fiduciary principles and applicable laws, and the application of prudent investing standards.
• Serve as an escalation point for team members regarding client-related matters, including the resolution of client complaints and the approval of discretionary distributions.
• Act as a thought leader and culture carrier for the firm to influence outcomes and build an inclusive, collaborative and client-focused environment for our fiduciary professionals.
• Lead team to achieve business objectives and drive execution.
• Participate actively in Wells Fargo Trust's training and mentorship programs.
• Participate in marketing and development initiatives, including building connectivity with centers of influence.

Required Qualifications:

• 7+ years of Fiduciary Products experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience and education

Desired Qualifications:

• J.D. and/or CTFA preferred
• Ability to work effectively within a team and build strong working relationships across business channels and at all levels of management
• Demonstrate a high level of organizational skills, including time and priority management
• Collaborate effectively with relationship team members, client’s advisors and other colleagues
• Solutions-oriented and able to operate within a diverse, fast-paced environment
• Strong conflict resolution skills
• Strong leadership, communication and presentation skills with the ability to explain difficult financial, tax and legal concepts to internal partners and clients

Job Expectations:

• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

• This Sensitive role will have a required absence of 2-weeks

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Provide Deal Team middle office support throughout the deal/loan life cycle including: managing document collection, completion of on-boarding and compliance, loan closing, and booking and funding processes
• Liaise with Portfolio Managers, Credit Analysts, Internal Risk Management, Relationship teams, Operations, Markets and various internal and external partners
• Coordinate loan closing activities from the initiation and credit approval throughout the closing, booking, and funding process to ensure consistent, timely and accurate credit delivery and funding to our clients
• Analyze and problem solve complex problems with efficient and logical solutions
• Work in a fast-paced environment while managing risk, controls and booking accuracy
• Utilize loan documentation knowledge and analyze and extract pertinent data elements
• Understand trading limit structure and exposure management and booking on the applicable systems of record
• Develop expertise in bank policies, procedures and compliance requirements confirming adherence
• Evaluate and ensure accurate new and existing data in the systems of record
• Collaborate with managers and peers on initiatives, projects, and complex control resolutions, implementing efficiencies across teams
• Exercise independent judgment while developing the knowledge to understand functions, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience working within or supporting middle office functions
• Comprehension of internal credit underwriting documents and loan closing documentation
• Knowledge of credit systems of record and origination such as nCino, LIQ, CoRS, and Treasury management systems
• Understanding of the credit underwriting and customer due diligence processes
• Strong attention to detail
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to effectively prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Outstanding problem solving and independent decision-making skills
• Excellent communication skills both verbal and written
• Intermediate Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

Job Expectations:

• This position currently offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Posting Locations:

• 90 South 7th Street, Minneapolis, Minnesota 55402
• 550 South Tryon Street, Charlotte, North Carolina 28202

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Conduct reviews on Commercial loans for FDPA and Flood Insurance requirements.
• Ensure that Commercial real estate collateral is correctly identified during all pre-close reviews & Standard Flood Hazard Determinations (SFHDs) are on file when a loan is secured by real estate.
• Communicate overall processes & transaction quality, providing feedback to appropriate contacts regarding identified deficiencies or issues.
• Provide support for other initiatives as needed.
• Execute against control framework to ensure rigor of controls as well as servicing activities.
• Work collectively with leaders, team members and stakeholders to set a high standard for regulatory compliance and execution.
• Support the development and execution of a risk control framework.

Required Qualifications:

• 2+ years of Commercial Loan Closing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge and understanding of commercial real estate loans & the ability to review and interpret complex commercial loan documents
• Knowledge and understanding of FEMA (Federal Emergency Management Agency)
• Knowledge and understanding of National Flood Insurance Program (NFIP) and Flood Disaster Protection Act (FDPA) compliance and process
• Risk and regulatory compliance experience
• Ability to prioritize work to meet deadlines, and work under pressure in a dynamic and complex environment
• Experience managing a moderately complex pipeline of work from assignment to completion
• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
• Ability to navigate multiple computersystems/applications,and utilize search tools to find information
• Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
• Experience with financial services businesses in a regulated environment

Job Expectations:

• Ability to work a hybrid schedule, three (3) days in office and two (2) days remote.
• Willingness to work on-site at posted location (600 S 4th St
  MINNEAPOLIS, MN 55415)
• This position is not eligible for Visa sponsorship

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Participate in engagements in a matrixed environment as an individual contributor under supervision primarily performing planning and scoping activities and executing testing.

• Understand Risk Management Framework, IT&V’s policy and procedural guidance, three lines of defense risk management structure, and key risk and control concepts.

• Develop functional Knowledge in risks, controls, compliance, testing, assessment of findings, escalation and reporting.

• Gain knowledge of risk profile of engagement review’s subject matter (i.e. Enterprise Function, Compliance program, etc.).

• Assess adequacy and effectiveness of policies, procedures, processes, systems, and control environment and understandsmarket/business/regulatorychanges to determine impact to engagement’s plan and scope.

• Complete assigned testing activities exercising effective quality review behaviors and seeks guidance for areas of ambiguity and/or uncertainty.

• Escalate potential findings to engagement management and follows through on reporting and resolution per procedural guidance.

• Collaborate internally with other IT&V team members in support of engagement’s overall review activities in addition to the individual areas of responsibility.

• Build constructive and effective relationships, exercising effective communication behaviors, and holds self-accountable for delivering on commitments.

Required Qualifications:

• 2+ years of Independent Testing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Understanding of audit, testing, risk, and control fundamentals.

• Ability to learn and apply new methodologies (like AI/CoPilot) to testing work.

• Full testing lifecycle experience that includes determining scope, designing test scripts, executing tests, identifying and escalating issues and risks, and documenting and reporting results.

• Foundational understanding of the COSO Framework and Risk & Control Self-Assessment (RCSA) programs.

• Ability to work well with minimal supervision and can accomplish targeted milestones by designated dates.

• Experience gathering, analyzing, and interpreting datasets; ability to retrieve data from various information systems.

• Strong analytical skills with high attention to detail and accuracy.

• Ability to research trends and analyze data.

• Excellent verbal, written, and interpersonal communication skills.

• Ability to take on a high level of responsibility, initiative, and accountability.

Job Expectations:

• This position is not eligible for Visa sponsorship.

• This position offers a hybrid work schedule.

• Willingness to work on-site at stated location on the job opening.

Posting Locations:

• 401 S Tryon Street – Charlotte, NC

• 600 S 4th Street, Minneapolis, MN

• 800 S Jordan Creek Pkwy, West Des Moines, IA

• 401 Las Colinas Blvd. W - Irving, TX

• 1150 W Washington Street, Tempe, AZ

• 1N Jefferson Avenue - St Louis, MO

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Participate in low to moderately complex lifecycle support initiatives and identify opportunity for process improvements within Securities Operations
• Review and analyze basic or tactical functional operational tasks or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment related to low-to-medium risk deliverables
• Present recommendations for resolving low to moderately complex situations related to a full process within a trade environment while developing understanding of function, policies, procedures, and compliance requirements
• Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
• Develop expertise in the following operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
• Resolve low to moderately complex escalated issues within the scope of responsibility in Security Operations
• Research low to moderately complex business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
• Exercise independent judgment in understanding trade settlement workflow controls to minimalize the effects of operational breakdowns
• Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
• Contribute and may lead implementation of projects, new or revised processes, and procedures that require coordination among operation teams and perform analysis for initiatives that support business strategies making decisions on matters with financial impact and risk

Required Qualifications:

• 2+ years of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 6+ months of Accounts Receivable and Accounts Payable experience.
• 6+ months of trust operations experience.
• Bachelor’s degree in economics, finance, accounting or related field
• Exposure to Wells Fargo Trust operations applications and systems such as: SEI Trust 3000 and TRMS (Trust Money Movement Systems).
• Understanding of trust products and specialty assets related to oil, gas, mineral, real estate or insurance assets.
• Strong attention to detail and accuracy skills.
• Ability to navigate multiple computer systems, applications, and utilizing search tools to find information.
• Ability to research and report on variety of issues and possess solid problem-solving skills.
• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgement.
• Excellent verbal, written, and interpersonal communication skills.

Job Expectations:

• Ability to work a hybrid schedule, three (3) days in office and two (2) days remote from 7:30AM to 4:30PM.
• Willingness to work on-site at posted location (550 S 4th St
  MINNEAPOLIS, MN 55415)
• This position is not eligible for Visa sponsorship

Pay Range

.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Processes transactions, reconciles and maintains various accounts and ledgers. Transactions processed and maintained may include; accounts payable, journal vouchers, vendor invoices, expense reimbursements, ledgers, statements, billings, and/or other accounting documents. Ensures accuracy, completeness, and timeliness of transactions processed. Conducts research on discrepancies and makes appropriate corrections or adjustments. Responds to and resolves inquiries. Posts data and/or checks and verifies data. Runs and prepares routine financial reports and analyses.

- High school diploma or equivalent
- Three to five years of relevant experience
Preferred Skills/Experience
- Thorough knowledge of bookkeeping practices and principles
- Ability to identify and resolve exceptions and to interpret data
- Ability to manage multiple tasks
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.