Jobs in United States, Michigan, Detroit

Your responsibilities will include:

• Gains a deep understanding of current and next stage customer needs and recommends solutions by gathering needed information and synthesizing collected information into solutions and new objectives for growing strategic academic and commercial accounts.
• Provides leading consulting services to client accounts, sales representatives, leadership, and marketing for all aspects of any regional account, including recognizing opportunities for improvement, anticipating customer needs, and suggesting improvement action plans.
• Maintains close liaison with IT team, and project managers, for implementation of EMR and appropriate web-based platforms that meet customer demands and continuously build functionality responsive to the voice of the customer, inclusive of ongoing product technical advancements and IT solutions.
• Works with AVPs and RVPs and Sales Team to execute regional business plans and provide written follow-up of field travel and business development activity for shared awareness of competitive offerings and activities and voice of customer feedback.
• Develop new strategies to increase revenues from core accounts and other large\institutional accounts by developing and nurturing key account relationships.
• Participates as part of an advisory team for internal business strategy and development initiatives related to academic account offerings as well as external trade organizations and trade shows.
• Manage accounts to promote services and products to all customers according to the direction of upper management.
• Partner with the RVP to develop business plans and implement Boston Scientific CDx business strategies to meet all sales objectives.
• Maintain solid account pipeline regarding EMR integrations and PatientCare sales opportunities.
• Partner with the RVP and the region’s representatives to help close PatientCare sales and provide full in-service training to any account that has purchased PatientCare.
• Provide adequate training, development, and coaching for accounts and the Sales Team in that territory.
• Partner with individual representatives to prospect large\institutional accounts and develop detailed strategies with the representatives in order to achieve the sales goals.
• Provide detailed training and implementation of portal releases with the region’s sales representatives and accounts within the region
• Promote and sell EMR integration solutions, both upstream and downstream, to existing and potential new customers.
• Train Regional sales force on how to elicit customer feedback and offer solutions with respect to EMR integration.
• Be the subject matter expert for EMR consultations. Educate sales force on EMR connections and functionality. Drive initiatives to educate stakeholders (internally and externally), on the benefits of EMR integration.
• Run Monthly calls with larger accounts and their IT staff to troubleshoot/advise on any issues.
• Gain feedback from accounts on website performance. Consult new options/features to these accounts based on feedback and integrate broader feedback to share improvements across the customer base.
• Become subject matter expert within sales region on customer workflow needs and solutions. Able to work with customers and internal teams to best leverage CDx offerings to customer needs.

Required Qualifications:

• Minimum 7 years of medical/institutional sales experience.
• Expert level product and account knowledge as well as strong knowledge base on competitor offerings.
• Demonstrates mastery of understanding of reimbursement, ACOs, and various payment models.
• Excellent understanding of and response to customer requests, needs, and environment, and anticipates customer’s needs on an ongoing basis
• Strong communication, coaching, and presentation skills.
• Demonstrated teamwork and leadership skills.
• Experience in consumer healthcare business environment desirable.
• High degree of technical expertise in products and services relevant to AMR and EMR products and services.
• Ability to travel up to 50% may be required.
• Fluent in both Mac and PC systems.

The anticipated annualized base amount or range for this full time position will be$ to $, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Role Overview:

As a vital member of our team, you will play a pivotal role in promoting our commercially approved products through comprehensive clinical education and sales support initiatives. You will be responsible for covering a defined region, engaging with current and potential customers, and contributing to the achievement of sales targets and revenue growth within specific product segments.

Responsibilities:

• Clinical Support Excellence: Serve as the primary clinical resource for device implant coverage, troubleshooting, programming, and patient follow-up, ensuring optimal customer and patient outcomes.
• Educational Outreach: Conduct presentations and demonstrations to educate customers on the clinical benefits and proper usage of our products, utilizing various formats and platforms.
• Clinical Presence: Attend device implants in hospital labs and operating rooms, conducting patient follow-ups to ensure satisfaction and success with implanted products.
• Relationship Development: Foster strong relationships with hospital personnel, engaging in meaningful interactions and identifying key decision-makers to facilitate future sales opportunities.
• Problem Resolution: Address customer needs and complaints promptly and effectively, collaborating with cross-functional teams to develop innovative solutions.
• Inventory Management: Adhere to company and divisional guidelines for managing commercial inventory, ensuring availability and timely delivery of products.
• On-Call Commitment: Be prepared to fulfill on-call duties as required, demonstrating a commitment to patient safety and product quality 24/7.

Required Qualifications:

• 0-2 years of work experience, preferably with a bachelor’s degree in biomedical engineering, Science, Math, Business, or Nursing, or equivalent technical experience.
• Willingness to participate in rotational 24/7 on-call duties, including holidays and weekends.

Preferred Qualifications:

• Previous experience in an Electrophysiology (EP) Lab, device clinic, or Cardiac Catheterization (Cath) Lab.
• Background in medical device sales, sales support, clinical education, or clinical research.
• Self-starter mentality with the ability to work independently and efficiently while remaining accountable to team goals.
• Proficiency in communicating complex medical device software algorithms and therapies to diverse audiences.
• Excellent communication skills, with the ability to engage effectively with medical professionals and patients.
• Demonstrated ability to thrive in a dynamic, fast-paced work environment as part of a highly motivated team.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.