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Flywire Application Support Engineer I United States, Massachusetts, Boston
Engage with internal employees to accurately detail issues sent to the ticketing system. Detect and solve production issues and bugs within the development environment beyond your current scope. Engage with...
Lead and mentor a team of technical & non-technical support specialists and engineers. Oversee day-to-day support operations, ensuring timely and accurate responses to customer issues. Manage and prioritize technical escalations...
Manage and complete tickets from customers and other departments related to Flywire’s platforms, ensuring the highest quality standards are met while adhering to the SLA requirements. Able to communicate clearly,...
Maintain detailed calendars, ensuring efficient time management. Coordinate visitor access and manage logistics. Organize all aspects of onsite and offsite events,(virtual and in-person) including invitations, catering and transportation. Screen incoming...
Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash...
Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships. Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking,...
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful...
Engage with internal employees to accurately detail issues sent to the ticketing system. Detect and solve production issues and bugs within the development environment beyond your current scope. Engage with...
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