Tech Support jobs in United States, Kentucky, Louisville
EY Risk Adv - TC Tech Platf SAP United States, Kentucky, Louisville
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Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.
MINIMUM REQUIREMENTS:
Must have a Bachelor's degree in Accounting, Finance, Business, Computer Science, Information Systems, Engineering, or a related field and 8 years of related work experience (5 of which must be progressive, post-baccalaureate). Alternatively, will accept a Master’s degree in Accounting, Finance, Business, Computer Science, Information Systems, Engineering, or a related field and 7 years of related work experience.Must have 6 years of experience in all of the following:
- Using the SAP ERP system from a program and project delivery perspective, including an understanding of SAP application controls, or SAP architecture and solution design, information management, implementation, and operations.
- Project management and engagement delivery.Must have at least 6 SAP GRC implementations or 6 years of experience in business process controls.Must have 6 years of experience in at least one of the following regulatory compliance models: SOX, FDA, FERC/NERC, or HIPAA.Must have 3 years of experience supervising consulting professionals.Must be eligible to obtain certification in one of the following: CA, CMA, CIA, CISA, CISSP, CISM, CPA, CRISC, CRMP, PMP, Six Sigma, SAFe, COBIT Foundation (ISACA), or SCRUM certification within 1 year from date of hire or promotion.Employer will accept any suitable combination of education, training or experience.
What we offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $186,010.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at https://www.gpo.gov/fdsys/pkg/CFR-2011-title20-vol3/pdf/CFR-2011-title20-vol3-sec656-3.pdf at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".
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JPMorgan Tech Support III / Applications United States, Kentucky, Louisville
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As a Technology Support III team member in Commercial & Investments Bank Payment Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
- Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
- Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
- Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
- Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
- Responds to service requests from Client facing support teams, Operations, Risk/control partners and others
- Conducts shell scripting and works with Application Support monitoring tools (Splunk, Bit Bucket, etc)
- Works closely with end users and software Engineers in resolving day to day issues and conducting daily health checks of applications and processes
- Participates in root cause calls and drives actions to resolution with a keen focus on preventing incidents
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
- Experience in observability and monitoring tools and techniques
- Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
- Hands on experience in Windows, .NET, and Unix Operating systems
- Programming experience in Java or Python in software development lifecyce
- Strong shell automation scripting in (Oracle, SQL Server, VBScript, Python, Java, and/or Powershell)
- Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
- Experience in Application Support Monitoring Tools (Splunk, Bitbucket, etc.)
- Strong collaboration and communications skills in working with teams to develop meaningful relationships in achieving common goals
- Must be a U.S. Citizen or Permanent Resident with 7+ years of U.S. residency
Preferred qualifications, capabilities, and skills
- Experience with one or more general purpose programming languages and/or automation scripting
- Working understanding of public cloud
- Experience with Active Directory
- Experience in a very large financial services technology environment
- Knowledge of industry-wide technology trends and best practices
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JPMorgan Application Support / Technology III United States, Kentucky, Louisville
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As a Technology Support III team member in Commercial & Investment Bank Payments Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
- Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
- Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
- Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
- Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
- Responds to service requests from Client facing support teams, Operations, Risk/control partners and others
- Conducts shell scripting and works with Application Support monitoring tools (Splunk, Bit Bucket, etc)
- Works closely with end users and software Engineers in resolving day to day issues and conducting daily health checks of applications and processes
- Participates in root cause calls and drives actions to resolution with a keen focus on preventing incidents
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
- Experience in observability and monitoring tools and techniques
- Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
- Hands on experience in Windows, .NET, and Unix Operating systems
- Programming experience in Java or Python in software development lifecyce
- Strong shell automation scripting in (Oracle, SQL Server, VBScript, Python, Java, and/or Powershell)
- Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
- Experience in Application Support Monitoring Tools (Splunk, Bitbucket, etc.)
- Strong collaboration and communications skills in working with teams to develop meaningful relationships in achieving common goals
- U.S. Citizenship only (Must pass 4-6 months U.S Federal Government clearance process)
Preferred qualifications, capabilities, and skills
- Working understanding of public cloud (AWS preferred)
- Working knowledge of RDS and Citrix environment
- Experience with Active Directory
- Experience in a very large financial services technology environment
- Knowledge of industry-wide technology trends and best practices
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Ford Manager & End User Support Supervisor – Truck Plant United States, Kentucky, Louisville
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The IT Manager at KTP is responsible for all IT applications and services on-site, including planning, implementation and support of all IT systems and physical infrastructure. KTP runs a multiple-shift operation, with some running multi-crew (24x7) building Ford and Lincoln vehicles. KTP is home of the Super Duty (2024 North America Truck of the Year), Expedition and Navigator. KTP is the most complex plant in the Ford Motor Company. The demanding and highly visible position requires strong leadership and technical skills, off-hour, weekend, and holiday coverage as required by the business needs.
Overall, this is a challenging and rewarding role that requires a unique blend of technical skills. If you are a motivated and dedicated IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.
MINIMUM REQUIREMENTS:
Must have a Bachelor's degree in Accounting, Finance, Business, Computer Science, Information Systems, Engineering, or a related field and 8 years of related work experience (5 of which must be progressive, post-baccalaureate). Alternatively, will accept a Master’s degree in Accounting, Finance, Business, Computer Science, Information Systems, Engineering, or a related field and 7 years of related work experience.Must have 6 years of experience in all of the following:
- Using the SAP ERP system from a program and project delivery perspective, including an understanding of SAP application controls, or SAP architecture and solution design, information management, implementation, and operations.
- Project management and engagement delivery.Must have at least 6 SAP GRC implementations or 6 years of experience in business process controls.Must have 6 years of experience in at least one of the following regulatory compliance models: SOX, FDA, FERC/NERC, or HIPAA.Must have 3 years of experience supervising consulting professionals.Must be eligible to obtain certification in one of the following: CA, CMA, CIA, CISA, CISSP, CISM, CPA, CRISC, CRMP, PMP, Six Sigma, SAFe, COBIT Foundation (ISACA), or SCRUM certification within 1 year from date of hire or promotion.Employer will accept any suitable combination of education, training or experience.
What we offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $186,010.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at https://www.gpo.gov/fdsys/pkg/CFR-2011-title20-vol3/pdf/CFR-2011-title20-vol3-sec656-3.pdf at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".
These jobs might be a good fit
