דרושים Field Engineer ב-United States, Kentucky, Louisville

Responsibilities :

• Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.
• Assist more experienced field engineers with equipment installation.
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.
• Effectively communicate and partner with teammates and colleagues.
• Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
• Serve as a member of the account community for key accounts.
• Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
• Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
• Keep up to date with competitor information and market trends.
• Answer service calls independently without assistance within one year of employment.

Qualifications :

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.
• Experience with Web applications as well as Microsoft suite of products.
• The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).

Special Physical Requirements:

• Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
• Must have and maintain a valid Driver's License.
• Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

Quality-Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
• Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
  Complete all planned Quality, EHS & Compliance

• The purpose of the fastening engineer is:
  • Lead global fastening tooling and standards to support future programs, campaign prevention, and reaction plans for Ford North America Final Assembly manufacturing facilities.
  • Lead program-specific fastening project and strategy during development phase of the program through sourcing and Purchase order issuance.
  • Execute overall fastening strategy, seeing it through to delivery -and- implementation
  • Define, maintain, and update fastening tooling standards
  • Assist in the development of and ensure full alignment on program costing

As part of our Manufacturing team, you’ll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we’re constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love.

Rate of Pay and Benefits:

are paid a top hourly base rate of $43.800, plus applicable shift, overtime, and holiday premiums. The starting rate for this position is $43.600 with pay increases to the top rate upon completion of three consecutive months of employment.

Immediate access to Best-in-Class Company provided healthcare!

• Company provided premium coverage for Hospital-Surgical-Medical plus Drug, Hearing, Dental, and Vision.
• Basic Life Insurance and Accidental Death and Dismemberment Insurance.
• Accident and Sickness and Extended Disability Benefits.
• Automatic enrollment in TESPHE, the hourly employee 401(k) plan, at an initial pre-tax contribution rate of 3%. Also eligible for Company TESPHE contributions of 10% of base pay and $1 per compensated hour.
• Eligible for holiday pay, profit sharing and lump sum bonuses, paid time off, tuition assistance, and immediate vehicle discount purchase plans.

In this position...

• The Engineer III - Occupational Safety, working under general direction and as a contributing team member, is responsible for applying technical safety standards, principles, theories, and concepts, to independently develop approaches to solutions for a wide range of difficult occupational safety problems such as hazard control and prevention, safety systems and equipment, compliance, risk, etc. with consistency in a timely manner.
• The role coordinates with other team members to implement plant-wide safety processes such as the Company’s Safety Operating System (SOS), emergency response planning, safety training, and the application of technical standards, principles, theories, and concepts.
• This role would also work with senior engineers and managers to contribute to the completion of milestones within specific projects as per function priorities.

In this position...

• Lead Critical Supplier Process to drive Supplier Quality Reject (QR) performance improvement.
• Participate in Whiteboard reviews and assigned sub-system VRT (Variability Reduction Team) meetings. Drive resolution of external supplier process -1MIS and 0MIS warranty concerns.
• Support QR procedures by supporting concern binning, reviewing threshold QRs, and providing support for QR Dispute resolution. Assist the Incoming Quality (IQ) department with non-responsive suppliers. Assist suppliers and plants in QR/PPM (Parts Per Million) data accuracy.