Business Support jobs in United States, Iowa, Des Moines

In this role, you will:

• Be accountable for a complex portfolio of customers
• Share leadership role with managers to oversee a portfolio of accounts
• Identify opportunities for process improvements within the portfolio
• Review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Verify compliance and report identified issues for resolution
• Make decisions on complex customer issues
• Partner with managers to resolve issues and provides status updates on implementations
• Develop expertise in the policies, procedures, and compliance requirements
• Handle complex customer issues which include escalation and resolution
• Lead team and serve as a subject matter expert for the department
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Treasury Management product knowledge and experience
• Strong telephone etiquette skills
• Strong leadership skills, including initiative, accountability and the ability to inspire and motivate others
• Ability to act as an extension of management supporting the broader team, leading escalations and managing partner relationships
• Ability to triage and troubleshoot complex issues, inclusive of root cause identification and communication of resolution to clients and internal stakeholders.
• Ability to lead, train & mentor others on the team
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Intermediate Microsoft Office skills
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
• Ability to work in a fast-paced deadline driven environment

Job Expectations:

• ​Position hours are Monday - Friday 9:00 AM - 6:00 PM
• This position currently offers a hybrid work schedule
• Specific compliance policies may apply regarding outside activities and/or personalinvesting; affectedemployees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

Location:

• 801 Walnut Street - Des Moines, IA 50309

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Serve as a Field Sales Representative within a defined geography

• Call and visit dealers and end customers involved in the Agriculture and Construction equipment spaces with the purpose of originating new loan and lease opportunities, along with inventory finance/rental opportunities at the dealer level

• Build and maintain effective relationships with existing clients

• Act as an advisor to senior leadership to develop or influence long-term goals for highly complex business and technical needs

• Independently review and analyze client portfolios, including highly complex scenarios, for key issues related to cash flow, liquidity, leverage, working capital, debt coverage, collateral or enterprise value analysis, and repayment sources, including for use in periodic reviews as well as interim underwriting memoranda

• Lead the strategy and resolution of highly complex and unique challenges by synthesizing industry and economic trends, including complicated legal and regulatory issues, in addition to regular portfolio reviews to manage risk and lead problem loan resolutions, where applicable

• Strategically engage with all levels across the enterprise and serve as an expert advisor to leadership to resolve client issues and achieve business objectives while leveraging a sound understanding of relevant policies, procedures, and compliance requirements

Required Qualifications:

• 7+ years of secured or specialized lending relationship management or portfolio management experience,or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 5+ years of combined Agriculture and Construction Equipment finance experience

Desired Qualifications:

• Experience with inventory finance solutions

Job Expectations:

• This position is not eligible for Visa sponsorship

• This position offers a hybrid work schedule

• Ability to travel up to 30%of the time

• Overnight travel is required as part of this role

• Specific compliance policies may applyregardingoutside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

• 801 Walnut St,Des Moines, IA 50309

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups
• Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities
• Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives
• Collaborate and consult with mid-level managers or cross-functional business partners
• Provide work direction to lessexperienced Strategyand Execution staff

Required Qualifications:

• 6+ months of BusinessExecution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience with control execution and reporting
• Demonstrated ability to evaluate risks and to communicate relevant risk to the business in a simple, decisive, timely manner
• Knowledge of BSA/AML programs including KYC, CDD, EDD, CIP and / or other related risk and regulatory disciplines
• Ability to prioritize tasks, achieve goals, and work under pressure in a dynamic and complex environment
• Excellent verbal, written, and interpersonal communication skills
• Foundational knowledge of Microsoft Office
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work independently, proactively, and creatively while exercising sound judgment
• Excellent attention to detail and accuracy skills

Job Expectations:

• Ensure quality and efficiency in execution of owned controls
• Work independently to review new & existing errors and dispositions
• Review and disposition new errors
• Continue to review errors pending resolution (backlog)
• Ensure the backlog is continuously updated with new status/updates on errors
• Continuously seek improvement and efficiency opportunities
• Partner with Data Analytics team on complicated errors
• Escalate data anomalies, submit incident tickets, as needed
• Ongoing learning about Hogan and Merchant Services systems and data

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.

Job Responsibilities

• Acquire, manage, and retain a portfolio of 100 – 130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
• Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed
• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
• Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
• General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
• Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
• Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
• Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients’ behalf and follow through with commitment
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field or equivalent work experience
• Strong current business network

Location:

• 801 Walnut Street - Des Moines, IA 50309

Pay range:

• Des Moines, IA $20.29 - $30.48 Hourly Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead cross functional teams to strategize, plan, and execute a variety of programs, services, and initiatives.
• Work with key stakeholders to identify issues, create corrective actions, create, and implement effective controls to mitigate risks.
• Lead risk assessments, control evaluations and audit/regulatory responses
• Develop and implement policies, procedures and best practices related to product lifecycle and risk management
• Track and monitor program deliverables, key milestones, and compliance with internal and external requirements
• Support financial planning, investment tracking, and resource allocation routines tied to product delivery
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans.
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives.
• Influence, guide, and lead less experienced staff within the group.
• Review strategic approaches and effectiveness of support function and business performance.

Required Qualifications:

• 5+ years ofBusiness Execution, Implementation, or Strategic Planningexperience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years KYC/Financial Crimes experience - Beneficial Ownership, CDD, EDD, Screening, etc.
• 3+ years of direct experience in issues management, corrective actions, control design, control execution, or RCSA support.
• 3+ years of Product Management, Product Owner, product development, strategic planning, process management, and/or change delivery experience.
• 3+ years of experience in user acceptance testing (UAT) and production validation.
• 3+ years working in or with lean and agile software delivery teams.
• Demonstrated experience creating and managing roadmaps, strategies, and products ranging from concepts in ideation through to market delivery.
• Lead the development and execution of complex business plans, programs and initiatives which have impact across the enterprise with broad impact.
• Excellent verbal, written, and interpersonal communication skills.
• Demonstrable experience of engaging executives and other stakeholders to support important business decisions.

Job Expectations:

• This position offers a hybrid work schedule.
• This position is not eligible for Visa sponsorship
• Ability to travel up to 10% of the time

Locations:

• 800 S Jordan Creek Pkwy WEST DES MOINES, IA 50266
• 1525 W W T Harris Blvd CHARLOTTE, NC 28262

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

As a Consultant Senior in Business Banking, you’ll help improve the lives of our clients and the well-being of their businesses through solutions, education, and advice. You’ll be responsible for leading our business development efforts in your assigned territory, specifically focusing on underserved small businesses.

Job Responsibilities

• Build relationships, utilize networks and local centers of influence to identify and support underserved entrepreneurs.
• Build and maintain a current business network and active involvement in community organizations such as Chambers of Commerce and non-profit organizations; leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts; and employ creative marketing techniques utilizing Chase resources and materials to develop business networks and prospects.
• Provide the best in client advice and service and develop the relationship to ensure a seamless client experience throughout Chase. Build collaborative relationships with partners across Chase, including Branches, Home Lending, Chase Wealth Management, Merchant and Card Services, to provide our clients the best solutions for all of their financial need.
• Deliver an outstanding experience to Chase business clients by using knowledge of business, finance, banking, credit and risk management, while leveraging relationships, to identify, recommend, and promote solutions that best serve the client.
• Build collaborative internal and external relationships to provide the best in client advice and service to develop the business network and ensure a seamless experience for the business client.

Required qualifications, capabilities, and skills

Minimum of 5 years’ experience in business banking relationship management role or related business / commercial lending experience

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Strong relationship management skills; demonstrate strong tactical business development and negotiation skills
• Demonstrate seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs and present proactive solutions
• Able to identify opportunities, issues, and viable alternatives, while managing risk, when traditional solutions do not apply

Preferred qualifications, capabilities, and skills

• Extensive knowledge of business and credit underwriting with commercial credit training
• Experience owning / operating a small business