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Key job responsibilities• Collaborate with vendors/manufacturers to evaluate new hardware and software features. Create implementations plans for incorporating them into the network.
• Automate optical test plans and qualify optical modules.
• Collaborate with vendors/manufactures in defining and developing test plans for Optical Modules.
• Work with network operations team in identifying operation issues and improving quality and RMA process.
A day in the life
About the team
Meet Kensie, Network Development Engineer -- Link
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Bachelor’s degree in Electrical/Electronic Engineering, Physics, Computer Engineering or equivalent worked experience.
- 8+ years of work experience on optical communication systems or components.
- • 8+ years of experience with optical transceivers and IEEE standards.
- 4+ years of experience developing test scripts for optics validation and characterization.
- 2+ years of experience working with optical and networking merchant silicon suppliers, manufacturing processes, and qualifications.
- 1+ years of professional development experience with Python or a similar scripting language for automation scripting.
- • PhD or foreign equivalent in Physics, Electrical/Electronic Engineering, Mechanical Engineering, Optical Engineering or a related field.
- • In depth expertise in hardware and systems design and development.
- • Expertise in debugging and troubleshooting hardware.
- • Experience working with ODM and CM suppliers of Optical Modules.
- • Experience in the product development lifecycle.
- • Ability to innovate or invent network solutions to business problems.
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DESCRIPTION:
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Finance, Business Administration, Information Technology, Information Systems, Cybersecurity, Data Management, Data Analytics, or related field of study plus 7 years of experience in the job offered or as Tech Audit Manager, Assistant Vice President - Technology Auditor, Associate - Senior Technology Auditor, Associate - Risk & Controls, Team Lead - Identity and Access Administration, or related occupation.
Skills Required: This position requires seven (7) years of experience with the following: planning and leading technology audit coverage, including both integrated and technology general control reviews; assessing IT General Controls, including system development practices, management of production events and incidents, technology resiliency, data protection, technology access controls, data management (including data use, storage, retention, and purging), and overall technology governance processes; evaluating Application Controls, including system functionality, completeness and accuracy of system interfaces through both batch and real-time processing, and business use of data models; documenting the designs of tested controls, the independent testing approach, and the operating effectiveness of the controls tested; conveying status updates and observations to key stakeholders, including Senior Management; evaluating and determining the adequacy of tested controls, and assessing the probability and impact of control weaknesses by considering the risk to the business and technology in an integrated manner; guiding staff on engagement for controls in scope, performing quality reviews of work performed, and providing constructive feedback to ensure audit workpapers meet department quality standards.
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Job Title: Senior Manager, Product Management – Public Sector Data Strategy
Your Impact - Responsibilities
Define and champion a public sector portfolio data strategy that drives business value, operational efficiency, and compliance
Partner with data architecture teams to contribute to governance standards, common definitions, and data dictionaries
Assess data trends, transaction volumes, and reporting needs to inform prioritization and product roadmaps
Anticipate and translate emerging regulatory and business requirements into actionable backlog items
Collaborate with stakeholders to enhance data visibility, accessibility, and reporting across teams and systems
Advocate for a data-informed culture, ensuring business context is embedded in data-related initiatives
Own the backlog for data-focused product enhancements, ensuring alignment with portfolio priorities and delivery plans
Minimum Qualifications
Bachelor’s degree in Computer Science, Engineering, or equivalent experience
7+ years in product management, data strategy, analytics, or related disciplines, preferably in the public sector or regulated environments
Strong understanding of data governance and compliance considerations for federal customers
Proven success influencing cross-functional teams and aligning business and technical priorities
Exceptional analytical, problem-solving, and storytelling skills to convey value to both executives and technical teams
Comfortable navigating complex, ambiguous, and evolving business landscapes
Demonstrated ability to translate regulatory requirements into actionable product strategies
Ability to balance quick wins with long-term strategy for data enablement and compliance
Preferred Qualifications
Experience supporting public sector go-to-market functions or working in regulated industries.
Familiarity with Salesforce internal systems, governance processes, orSalesforce-on-Salesforcepractices
Knowledge of federal data handling regulations (e.g. FedRAMP, CMMC, FISMA, IL4, IL6, NIST 800-53) and their impact on data strategy
Familiarity with data governance frameworks
Experience with data management platforms, analytics tools, and reporting solutions (Salesforce, Snowflake, Tableau, etc)
Strong understanding of data security, sanitization, and access control models in highly regulated environments
Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver’s License, Global Entry Card, U.S. Government CAC/PIV.
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:
The primary responsibility of this role is to support the Digital Enterprise Technology (DET) team. You will be responsible for providing decision support through financial analysis to ensure optimal returns on strategic investments. A key part of this is owning the centralized workforce budget, where you will partner directly with DET leaders to help them understand their budget envelope and drive effective management of their resources. The ideal candidate will have strong financial and analytical skills, excelling at extracting insights from data with a process improvement mindset. Additionally, this individual is expected to have exceptional communication skills, the ability to successfully manage ambiguity, and demonstrate the ability to independently problem solve. This individual is also expected to be an integral player in important cross-functional, organization-wide initiatives and projects.
Responsibilities:
Independently build flexible and dynamic reporting to allow for maximum visibility to both short and long-term strategic investment decisions.
Support the annual and quarterly planning process across Digital Enterprise Technology (DET) leaders, ensuring their monthly and quarterly reporting decks are accurate and up to date.
Manage centralized workforce planning across DET by building and maintaining workforce budget models and tracking key labor cost metrics.
Serve as a data expert, leveraging Tableau to build automated, meaningful, and digestible reports and dashboards that provide real-time insights to business partners.
Utilize advanced financial modeling and analysis to evaluate strategic investments and provide recommendations that drive optimal returns.
Proactively identify and drive process improvement and standardization across the Finance and Strategy organization.
Partner with business and accounting teams to understand and analyze monthly budget variances, and present actionable insights that help the organization flex and react to short-term changes.
Required Qualifications:
Bachelor's degree or equivalent relevant experience required. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
3+ years of relevant work experience
Experience building financial and decision support models, along with good analytical and independent problem-solving skills
High degree of comfort with ambiguity and an ability to effectively multi-task in a fast-paced, quickly changing environment
Ability to work cross-functionally and influence at all levels within the organization
Expertise in Microsoft Excel is essential, with a strong preference for proficiency in data analysis and modeling
Good communication skills (written and verbal) with an ability to explain complex issues in an understandable way
Intellectual curiosity, fueled by a proactive approach to continuously expand one’s skillset
Highly motivated, self-aware, collaborative, and responsive
Hands-on experience with Tableau, Hyperion, and Workday is highly preferred
This role is hybrid and goes into the office 3 days per week in Indianapolis, IN or Atlanta, GA.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
If you require assistance due to a disability applying for open positions please submit a request via this.
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ROLE RESPONSIBILITIES:
MINIMUM REQUIREMENTS:
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
If you require assistance due to a disability applying for open positions please submit a request via this.
Posting Statement
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Role Description
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers’ business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents.
Your Impact
Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion.
Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.
Help your customers achieve their business goals and outcomes on the Salesforce platform by:
Coordinating the completion of the Signature Success catalog of services as required for your customer.
Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer.
Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation.
Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.
The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need.
Minimum Requirements
Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.
Salesforce Certifications (Data Cloud Consultant).
Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.
Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.
Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
Knowledge of software development process and design methodologies.
Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects.
Preferred Requirements
Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
Additional Salesforce product certifications are a plus (AI Associate,Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant)
Data Architecture & Tools: modern cloud data platforms (Snowflake, Databricks, Big Query, RedShift), data analytics tools (Tableau, Looker, Power BI), data programming models (DataFrames, pandas), and AI (Python, R, Jupyter Notebooks, data wrangling, machine learning)
Experience working with Enterprise-level customers.
This role is office-flexible, with a requirement to be in office a minimum 3 days per week
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
If you require assistance due to a disability applying for open positions please submit a request via this.
Posting Statement
For Washington-based roles, the base salary hiring range for this position is $133,400 to $223,700. For Illinois based roles, the base salary hiring range for this position is $133,400 to $223,700.These jobs might be a good fit

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Key job responsibilities• Collaborate with vendors/manufacturers to evaluate new hardware and software features. Create implementations plans for incorporating them into the network.
• Automate optical test plans and qualify optical modules.
• Collaborate with vendors/manufactures in defining and developing test plans for Optical Modules.
• Work with network operations team in identifying operation issues and improving quality and RMA process.
A day in the life
About the team
Meet Kensie, Network Development Engineer -- Link
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Bachelor’s degree in Electrical/Electronic Engineering, Physics, Computer Engineering or equivalent worked experience.
- 8+ years of work experience on optical communication systems or components.
- • 8+ years of experience with optical transceivers and IEEE standards.
- 4+ years of experience developing test scripts for optics validation and characterization.
- 2+ years of experience working with optical and networking merchant silicon suppliers, manufacturing processes, and qualifications.
- 1+ years of professional development experience with Python or a similar scripting language for automation scripting.
- • PhD or foreign equivalent in Physics, Electrical/Electronic Engineering, Mechanical Engineering, Optical Engineering or a related field.
- • In depth expertise in hardware and systems design and development.
- • Expertise in debugging and troubleshooting hardware.
- • Experience working with ODM and CM suppliers of Optical Modules.
- • Experience in the product development lifecycle.
- • Ability to innovate or invent network solutions to business problems.
These jobs might be a good fit