Quality Assurance jobs in United States, Illinois, Chicago

You will help our clients evaluate and enhance their business. You will be part of our account centric growth strategy focusing on issue-based and competency-driven client needs. That's what differentiates EY in the consulting marketplace.

Your key responsibilities

Everything you will be involved in comes down to providing excellent customer service and helping ensure your teams do the same. Whether it is; managing multiple client teams, leading IT internal audit engagements, external audit integration, or SOC reporting as well as assisting with business development activities across financial services’ sectors, you will build strong relations ships and become a trusted advisor to your clients.

Skills and attributes for success

• Providing guidance and knowledge, participating in performing procedures focusing on complex, judgmental, and/or specialized issues
• Working with the team/client to create plans for accomplishing engagement objectives. Making sure the strategy complies with professional standards and addresses the inherent risks
• Briefing the team on the client’s IT environment and industry IT trends
• Maintaining relationships with client management, managing expectations around work products, timing, and deliverables billing
• Demonstrating a thorough understanding of complex information systems and the client’s business/industry
• Demonstrating excellent project management skills, inspiring teamwork and responsibility with team members. Using current technology/tools to enhance the effectiveness of deliverables and services

To qualify for the role you must have

• A bachelor’s degree and at least 6 years of related work experience; or a graduate degree and approximately 4 years of related work experience
• A degree in business, accounting, finance, computer science, information systems or a related discipline
• Approximately 6 years of experience working as an IT auditor or IT risk advisor for a public accounting firm, professional services firm or financial services company, or comparable experience as an advisor to a financial services company
• Solid experience leading IT internal audit, external audit, service organization control reporting and/or IT internal controls engagements and assisting with business development activities within financial services
• Experience with internal audit risk assessments, SOX/internal controls, Service Organization Control (SOC) reporting, tools and enablers in the financial services sector
• Strong project management skills
• Advanced written and verbal communication skills and presentation skills
• Excellent leadership, teamwork and client service skills.
• Willingness to travel to meet client obligations

Ideally, you’ll also have

• CA, CGEIT, CIA, CISA, CISM, CISSP, CMA, CPA and CRISC certification is desired; non-certified hires are required to become certified within 1 year from the date of hire. Based on an individual’s professional background, area of specialization or industry focus, we recognize that other certifications, credentials or experience may be more relevant than the listed certifications and therefore may be acceptable substitutes with written consent of EY's Americas IT Risk & Assurance leadership

What we look for

We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about auditing and ready to take on some of our clients’ most complex issues, this role is for you.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $111,600 to $204,700. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $134,000 to $232,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Assurance, Technology Risk (Manager) (Multiple Positions) (1650357), Ernst & Young U.S. LLP, Chicago, IL.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Business, Management, Engineering, Mathematics, Accounting, Finance, International Relations or a related field and 5 years of progressive, post-baccalaureate related experience working as an IT auditor or IT risk adviser for a public accounting firm, a professional services firm, or within industry.

Alternatively, will accept a Master’s degree in Business, Management, Engineering, Mathematics, Accounting, Finance, International Relations or a related field and 4 years of related experience working as an IT auditor or IT risk adviser for a public accounting firm, a professional services firm, or within industry.

Must have 3 years of work experience applying relevant IT audit skills in audit engagements as a Financial Audit IT integration leader on own engagement.

Must have 3 years of experience in a supervisory/managerial capacity focused on financial audit IT in public company audits.

Must have 3 years of experience supervising audit professionals performing the IT portion of the audit (IT general controls, ERP, application knowledge, system implementation, audit knowledge, and similar).

Must have 3 years of experience supervising the integration with the financial audit team on application controls, IPE, and IT dependent manual controls.

Must be eligible to obtain CPA, CA, CISA, CIPP, CGEIT, CIA, CISSP, CISM, CIPT, CRISC, CMA and/or relevant certification within one year of hire.

Employer will accept any suitable combination of education, training or experience.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on yourperformance and recognized for the value you bring to the business. The base salary for this job is $150,510.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

Assurance - Technology Risk (Senior) (Multiple Positions) (1658380), Ernst & Young U.S. LLP, Chicago, IL.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Business, Management, Engineering, Mathematics, Accounting, Finance, International Relations or a related field and 2 years of related experience working as an IT auditor or IT risk adviser for a public accounting firm, a professional services firm, or within industry.

Of the required experience, must have 1 year of experience in a supervisory capacity focused on financial audit IT in public company audits.Must have 1 year of experience supervising audit professionals performing the IT portion of the audit (IT general controls, ERP, application knowledge, system implementation, audit knowledge, and similar).

Employer will accept any suitable combination of education, training or experience.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $91,957.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

•: You’ll develop the mindset and skills to navigate whatever comes next.
•: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
•: We’ll give you the insights, coaching and confidence to be the leader the world needs.
•: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions and risk, as well as our work in implementing SAP. Together, we help clients provide better outcomes and long-lasting results, from strategy to execution.

In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions.

As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role is based in anywhere in the U.S., with regular travel required to meet client needs.

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.
• Enhance and optimize the Quality Management (QM) process framework, proactively identifying and addressing any process discrepancies.
• Strategically design and prototype SAP QM solutions, leading discussions on functionality to support informed decision-making.
• Conduct comprehensive system demonstrations to highlight SAP’s standard capabilities, gaining stakeholder acceptance while pinpointing any functional discrepancies or specific client needs.
• Accurately interpret and convert local business needs into corresponding system configurations, ensuring SAP setups align with customer objectives.
• Scope out necessary reports, interfaces, conversions, enhancements, forms, workflows and other development objects to seamlessly integrate client needs with SAP’s functionalities.
• Thoroughly evaluate functional specifications documents to ensure clarity and accuracy in meeting project objectives.
• Collaborate with security teams to define and implement local security profiles addressing specific operational needs.
• Perform field and value mappings associated with data conversion efforts.
• Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing.
• Provide subject matter expert support during cutover and go-live activities and perform tasks assigned as part of cutover plan and schedules.

• Demonstrate in-depth technical capabilities and maintain a strong sense of business acumen to contribute to the project’s success.

• Facilitate cross team coordination on integration points with PTD, LEX(IM/EWM), STP to ensure seamless alignment across various system components.

To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial in delivering exceptional client service.

On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems.

• Strong analytical skills to develop solutions to complex problems.
• Proven ability to manage engagement economics and resource planning.
• Experience in leading teams and managing change effectively.
• Ability to identify opportunities for additional services and lead specific RFP responses.

To qualify for the role, you must have

• A bachelor’s degree (4-year degree).
• Typically, no less than 4 - 6 years relevant experience.

• 3 or more years of experience working withSAP ERP based systems, with a specialized focus on Quality Management modules.

• Strong written and verbal communication, presentation, client service and technical writing skills.
• Experience managing an SAP project or workstream and project-based team members.
• Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific finance and technology functions.
• Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies.
• A willingness to travel to meet client needs; travel is estimated at 40-60%.

Ideally, you’ll also have

• Experience in managing client relationships and expectations.
• A strong background in technology analysis and implementation.

• Prior consulting industry experience.
• SAP certification(s).
• Experience with at least three full cycle implementations of your core module.

Your Key Responsibilities

• Collaborate with the Director to develop and execute public affairs and PR strategies that align with firm priorities and business objectives.
• Manage multiple concurrent projects, ensuring deadlines, deliverables, and quality standards are met across media relations, public affairs, and reputation management initiatives.
• Coordinate with internal stakeholders — including Public Policy, Internal Communications, Marketing, and the General Counsel’s Office — to align messaging and approach.
• Support senior executives in preparing for media engagements, including drafting talking points, briefing documents, and press materials.
• Monitor media coverage, legislative developments, and industry trends to identify opportunities and potential risks.
• Draft, edit, and distribute press releases, statements, and other external communications.
• Build and maintain relationships with key journalists, editors, third parties, and external PR agency partners to help generate positive coverage.
• Assist with issues and crisis communications planning and response, ensuring rapid, coordinated execution when needed.
• Track, measure, and report on campaign results, media activity, and reputation impact.
• Uphold the highest standards of discretion and professionalism when handling sensitive or confidential information.

Skills and Attributes for Success

• Strong project management skills, with the ability to manage competing priorities and deadlines across multiple workstreams.
• Solid understanding of public affairs, regulatory and legislative communications, and reputation management best practices.
• Proven media relations skills, with experience pitching and securing positive coverage in top-tier outlets.
• Excellent written and verbal communication abilities, with a track record of producing clear, compelling content for diverse audiences.
• Ability to work effectively in a highly matrixed organization, building trust and alignment across functions and geographies.
• Comfort working under pressure and adapting quickly to changing priorities.

To Qualify, You Must Have

• 8–10 years of experience in public relations, public affairs, corporate communications, or a related field — preferably in a professional services or large corporate environment.
• Bachelor’s degree in communications, public relations, journalism, political science, or related field (Master’s degree a plus).
• Demonstrated success in managing projects end-to-end and delivering measurable results.
• Familiarity with the U.S. regulatory and legislative environment and its intersection with corporate communications.
• Experience working directly with senior leaders and providing strategic communications counsel.

This position is fully on-site and requires the individual to work from the Toronto office

Your key responsibilities

• Prepare, and build production files for print and digital output, conduct quality checks on printed materials ensuring accuracy and compliance with EY branding and formatting standards
• Manage the end-to-end process of print jobs, from initial intake to final delivery, while upholding high standards of quality and ensuring timely completion at every stage.
• Provide scanning services to clients as needed
• Seek opportunities for efficiency improvements
• Operate and maintain production equipment such as printers, cutters, and laminators
• Manage inventory levels of print supplies and materials ensuring that stock is maintained and reordered are places as necessary
• Interact with internal clients in person, and via email to capture specifications and expedite work orders
• Respond to walk-in requests and coordinate timely pick-up of completed jobs
• Troubleshoot basic printing and scanning issues and maintain a clean, and organised print shop environment
• Adhere to all safety protocols and guidelines to ensure a safe working environment
• Perform physical tasks such as lifting print materials and standing for extended periods
• Support with other occasional duties as assigned

Ideally, you’ll also

• Exhibit strong attention to detail and a commitment to quality control
• Be comfortable working in a production environment with moderate noise and physical activity
• Familiarity with print environments, production workflows, and volume-based operations is considered a strong asset

What we look for

• 1-3 years of experience in printing and document production, administrative support, or customer service
• Strong organisational skills with the ability to manage a high volume of requests and multitask efficiently in a fast-paced environment
• Superior customer service skills, both verbal and written
• Self-starter with the ability to work independently

You'll help our clients meet their reporting requirements by accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters. In return, you can expect leading-class learning and development tailored to your unique interests and motivations. You'll be given all the skills, knowledge and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us.

Your key responsibilities

Everything you'll do will come back to providing exceptional audit activities for our clients. Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you'll be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you'll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries.

Skills and attributes for success

• Leading fieldwork, managing performance and keeping engagement leaders updated on audit engagements
• Completing audit processes and documenting higher-risk areas to increase your technical and business skills
• Engaging clients and providing authoritative advice and professionalism throughout transactions
• Constantly developing your understanding of current market trends and processes and sharing your knowledge to develop junior colleagues
• Understanding our clients' unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible

To qualify for the role you must have

• A bachelor's degree in an accounting, finance or business discipline, supported by approximately 2 years' work experience as an auditor in a public accounting firm
• US CPA licensure in your work state
• Experience leading the planning, execution and reporting on audits in the Banking & Capital Markets sector
• Working knowledge of US GAAP
• Excellent communication and negotiation skills and a collaborative approach to management
• The flexibility to constantly learn and adapt in a fast-paced environment
• The ability and willingness to travel and work in excess of standard hours when necessary
• Access to reliable transportation to/from the EY office and client sites. A driver's license is strongly recommended as ride share and public transportation options may not be available in all locations

Ideally, you'll also have

Knowledge of current market issues in the Banking & Capital Markets sector in the US

What we look for

We're interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you'll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you're serious about auditing and ready to take on some of our clients' most complex issues, this role is for you.