Cloud Architect jobs in United States, Georgia, Roswell

SAP’s cloud strategy provides comprehensive private and public cloud infrastructure and related service offerings for a wide range of requirements.
We’re looking for a Senior / Principal Cloud Architect who has the qualifications and business acumen to act as primary point of contact for all strategic and technical topics in the cloud context from a customer perspective and works closely with other internal organizational units.

YOUR PROFILE

• Several years of relevant job experience, e.g. professional experience as SAP Technology Consultant (f/m/d) or SAP Technical Architect (f/m/d) with profound knowledge in at least one of the following technical domains:
• SAP cloud landscapes, SAP infrastructure, integration, or development
• Very Good understanding of SAP technologies (solutions, platforms, interoperability, interdependencies etc.) plus strong understanding of SAPs cloud & clean core strategy.
• Strong expertise in SAP architecture, including SAP S/4HANA and cloud solutions.
• Very good knowledge about cloud technology & migration concept from a technical perspective.
• Experiences in upgrade / migration, provider transition or global roll-out projects.
• High competence in adoption and consumption of the cloud portfolio across product categories focused to SAP Cloud ERP / RISE with SAP and SAP BTP.
• Ability to plan, run, and support workshops / meetings with internal and external clients particularly with regard to conduct thorough assessments of existing SAP landscapes and identify optimal migration pathways.
• The handling of architecture frameworks such as TOGAF or the SAP Enterprise Architecture Framework is familiar to you.
• Strategic thinking, willingness to learn, and entrepreneurial understanding is a must have.
• Fluent verbal and written communication, including presentation skills, in German and English.
• Willingness to travel (national & international).

Any of the following is a plus:

• Experience with “RISE with SAP” is considered as an asset.
• Professional training and certification (e.g. SAP Enterprise Architecture Framework featured by LeanIX EAM, SAP Certified Professional-Enterprise Architect, TOGAF).
• Familiarity with SAP LeanIX and / or SAP Signavio or expert knowledge in another enterprise architecture management tool.
• Cybersecurity & Compliance expertise is an advantage.
• Technology Certification(s) is(are) beneficial.

Job Segment:Cloud, Information Technology, IT Architecture, ERP, Developer, Technology

Must be able to obtain and maintain a security clearance.

All internals must have manager’s approval to transfer.

POSITION DESCRIPTION

EXPECTATIONS AND TASKS

• Act as a trusted advisor in safeguarding and optimizing the adoption and consumption of digital innovation of SAP-centric solutions at Customer

• Management of complex customer relationships and PE engagement(s) on assigned account(s) within Federal, Department of Defense, State, Local, Education, Healthcare (SLED) public, and/or private sector customers who engage in MaxSecure or associated contracts from NS2 (SPSLE/SES).

• Gathers insights about the customer’s business and roadmap with SAP as a basis for a successful engagement delivery.

• Directly advises the Customer on solution operations to support business continuity

• Leads Premium Engagement Steering Meeting to align and report SAP’s involvement and activities at the customer.

• Maintains and updates an accurate view of PE Time Actuals/Revenue forecasting (TQM, Expert Service Days and/or Expert On-Demand Days) on a weekly basis in NS2 financials (ECC).

• Identifies strategic opportunities for developing the Premium Engagement.

• Manages the PE Customer engagement service plan and works with Customer and SAP Center of Expertise (CoE) to plan, schedule, and deliver on committed days/services

• Participates and contributes to SAP Virtual Account Team (VAT) meetings to stay informed of Customer environment, opportunities, and issues/challenges

• Takes a proactive approach to managing PE engagement plan and services at Customer, and is the primary Point of Contact for managing Customer escalations; during and outside of normal business hours, as required

• Works with NS2 Secure Support and the PE Backoffice, including Mission Control Center (MCC) to resolve customer tickets and/or other related incidents identified on the engagement

• Prepares and submits weekly status PE status reports to Customer and NS2 PE Shared Mailbox

• Drives Engagement Planning to ensure SAP’s involvement in relevant areas and initiatives at the customer.

• Manages stakeholders on a continuous basis to establish a long-term, trusted customer relationship.

• Identifies risks to avoid harm to customer’s business.

• Directly advises the customer to provide guidance and to be regarded as trusted advisor.

• Ensure quality of outcome reporting to demonstrate the value of the engagement to the customer.
• Must be able to travel up to 80% or as needed per the customer

WORK EXPERIENCE

• Requires 10+ years of work experience in business software implementation consulting and/or support.

• Requires 5+ years of work experience managing or delivering SAP engineering, maintenance, or maintenance related services; and

• Demonstrated experience in expert level customer facing communication and presentation skills with executive level.

• Demonstrated experience in moving on-premise software to cloud, cloud migrations, IAAS, PAAS, and/or SAAS solutions.

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

• Advanced SAP AGS certifications or delivery experience as a Principal TQM (Preferred)

• Prior experience in ERP software implementation (Required)

• Prior experience in software services sales, contract management and/or negotiations required; and

• Expert knowledge of the SAP Maintenance Portfolio, its value and delivery, including SAP Enterprise Support, SAP Standard Support, SAP Product Support for Large Enterprises, SAP MaxAttention, and SAP ActiveEmbedded.
• Strong Verbal and Written Communication
• Ability to Build trusted relationships with key Customer stakeholders
• Ability to lead and manage own work with minimal supervision
• Ability to orchestrate and collaborate across multiple domains and efforts
• Ability to understand customer’s business model
• Ability to measure and communicate business values

Required

• S4 and/or SAP ERP Implementation (e.g., Greenfield, Brownfield, Bluefield)

• Data Center Migration (On-Premise-to-Cloud or Hybrid Models)

• System landscape models and Technical Architecture

• Cloud Architecture (Private, Public)

• Transformation and/or Migration Experience (On-Premise -to- Cloud)

• Integration and Extensibility (Business Technology Platform)

• Cyber and Information security

Preferred

• Data & Analytics

• IT Infrastructure

• IT operations and Change management

• Business Process & Process Map

• Machine Learning and Analytics

Note: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.

We win with inclusion

Philadelphia

What you'll do

• support the CIE Hub team with organizational, marketing and communication tasks and bring your creative ideas into our content creation
• work on graphics + visual representations, videos of technical scenarios and can help us to expand our CLM Product Management community
• design, prepare and maintain product and customer related presentations, SharePoint sites etc.
• get involved in content creation, scheduling and publishing new materials in order to showcase CLM success and reference stories
• prepare workshops and events

What you bring

• Student (f/m/d) at a university or a university of applied sciences
• Preferred field of study: any kind of Media / Computer Science / Design / Communication
• MS Office skills, especially SharePoint, PowerPoint and Excel
• Fluent in English and German
• Basic graphic design
• Very good organizational skills – and a plus would be content automation skills
• Ability to work focused, independently, reliable and result oriented

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships).Please also describe your experience and skills in foreign languages and computer programs / programming languages.

What you’ll do:

As a
Principal Enterprise Architect,you will develop a comprehensive enterprise architecture model for our customers aligning with their enterprise goals, collaborate with virtual account teams (VAT) as a transformation partner. You will drive the value realization and the solution adoption and lead activities such as:

• Guide customers through their cloud journey (with special focus on adopt and derive), starting with Enterprise archetypes and scaling digitally.
• Provide enterprise architecture guidance using RISE with SAP methodology and Clean Core principles to ensure that every customer benefits from SAP‘s cloud qualities.
• Act as the Transformation Partner for the CIO or other CxO, driving architecture effectiveness.
• Support adoption, identifying and mitigating technical adoption risks.
• Enhance impact on customer’s business goals by driving value realization through solution adoption and consumption of capabilities
• Bundle customer expectations and align business goals in a tangible enterprise level success plan to monitor and validate KPIs & value drivers to enable value-driven business transformation with value framework
• Serve as a trusted advisor, ensuring secure, reliable, and flexible cloud environments for mission-critical processes.
• Through governance, involve and engage relevant stakeholders within and outside the customer organization to enhance value realization, establish a common perspective on customer business goals and value drivers across solution areas to provide customer context to all teams, enhancing customer proximity and experience.
• Align customers and partners with SAP’s Clean Core strategy, accelerate BTP adoption and promote SAP best practices.

ransformation, Architectural & Solution Skills:

• Experience delivering enterprise business transformation projects and aligning customer priorities with target architecture and roadmap.
• In-depth knowledge of the SAP Solution Portfolio and Enterprise Architecture Framework (North Star).
• Experience with Business Technology Platform components (application development, automation, data and analytics, integration, AI) and practical experience with S/4HANA applications.
• Strong understanding of Cloud & Clean Core Strategy, familiarity with SAP LeanIX, Signavio, and Cloud ALM.
• Knowledge of SAP's Business AI roadmap, including identifying use cases and piloting AI-driven solutions to enhance business processes.
• Expertise in SAP Integration and Extensibility Advisory Methodologies.
• Understanding of SAP’s value framework, value drivers and business case creation with e.g. VLM (SAP value lifecycle manager)

Must-Have Requirements:

• 10+ years’ experience in customer facing roles
• Experience in supporting the customer in complex digital transformation journeys in delivery roles such as project manager, IT architect, functional consultant, application expert, process expert, etc.
• Knowledge of SAP Enterprise Architecture Framework and Toolset, and experience with BTP components and services such as application development, automation, data and analytics, integration, and AI capabilities.
• Proficiency in Clean Core principles.
• S/4HANA technical or/and SAP S/4HANA application/functional knowledge/experience.
• Excellent communication, influencing, and negotiation skills (in English) at the senior management and C-levels, both within an IT team and across business functions.
• Mindset for Strategic Thinking, Continuous Learning, and Business Acumen.

Nice-to-Have Requirements:

• Knowledge of on-premise and corresponding SAP cloud solutions.
• Professional training and certification (e.g., SAP Enterprise Architecture Framework featured by LeanIX EAM, SAP Certified Professional-Enterprise Architect [P_SAPEA_2023], TOGAF) as a plus.

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Job Segment:Information Technology, IT Architecture, Cloud, ERP, Developer, Technology

What you'll do

• Lead and guide the unit to highly measurable effectiveness and efficiency
• Ensure continuously high service delivery and operations quality and constantly meet operational KPIs, e.g. 100% data center uptime
• Manage people managers as well as individual contributors
• Foster collaboration and team thinking within the unit, within GCID and with other units in SAP like Facilities management, Security & Compliance, Procurement and Controlling
• Develop the unit to answer future requirements, e.g. use of AI in DC operations and lifecycle management, robotics in data centers
• Adjust supply chain models to navigate changing demand and geo-political supply constraints
• Represent the unit within GCID Leadership team and tightly collaborate with peers in GCID, in particular a very close collaboration and partnership with SAP Cloud Infrastructure L2 unit
• Sponsor, monitor and consult strategic programs on data center, HW lifecycle and sustainability topics
• Represent the unit in Steering committees and executive meetings, e.g. SAP’s Net Zero program
• Manage external service provider service and cost performance and represent SAP at executive levels with providers
• Participate in 24/7 major incident management for GCID and proactively drive executive updates in case of data center-related outages
• Be accountable for budget and HC compliance of the unit and continuously drive cost optimizations
• Be accountable for data center related business cases and their execution
• Represent SAP in external sustainability pacts and executive meetings with regulatory bodies

What you bringThe successful candidate for this job will bring the following experience and attributes:

• Directly led teams and units with >50m€ budget
• Experience managing managers to drive continuous measurable success
• Strong interest and focus on people and team development and performance
• KPI-based cost optimized management of an operations unit
• Experience running strategic programs to successful execution and measurable benefits
• Technology orientation with strong interest in data center and infrastructure technology in a rapidly developing environment
• Ability to translate data center and hardware technology and cost parameters for a cloud business
• Change and turnaround mindset
• Deep customer focus and orientation
• Experience working in different regions and cultures and in leading virtual and geographically dispersed teams (the unit’s data centers sit in 4 different continents)
• Strong understanding of supply chain management principles

Additional stand-out elements in work experience:

• Experience with data center and infrastructure hardware and software technology and operations / lifecycle management
• Service provider management
• Understanding of infrastructure hardware-specific supply chain management and market characteristics
• Experience with environmental sustainability standards like greenhouse gas protocol and their applications to business
• Knowledge in data center physical security and IT related certifications

Job Segment:Cloud, ERP, Data Center, Supply Chain, Supply Chain Manager, Technology, Operations