Business Specialist jobs in United States, Georgia, Roswell

Position Overview

Role will be vertical-based: SLED, Utility, DOD, Aerospace & Defense

What you’ll do/ Key Responsibilities

• Sales Strategy and Execution
  • Develop and execute comprehensive sales strategies to promote SAP Business Data Cloud solutions.
  • Identify and pursue new business opportunities to achieve or exceed sales targets.
  • Conduct market research to stay informed about industry trends and customer needs.
• Customer Engagement and Relationship Management
  • Build and maintain strong relationships with key stakeholders and decision-makers within client organizations.
  • Engage in consultative conversations to understand customer challenges and propose tailored SAP Business Data solutions.
  • Provide exceptional customer service to ensure client satisfaction and foster long-term partnerships.
• Product Expertise and Demonstration
  • Serve as a product expert on SAP Business Data Cloud offerings, including AI capabilities.
  • Deliver compelling presentations and demonstrations to showcase the benefits of SAP's data solutions.
  • Address technical objections and guide customers through solution implementation.
• Collaboration and Resource Management
  • Work closely with internal stakeholders to orchestrate resources that support customer engagements and accelerate deal closure.
  • Strong alignment with the Account teams, Customer Success Partners & Partner Business Manager to drive successful adoption and consumption of SAP Business Data Cloud technologies

What you bring/ Qualifications

• Required:
  • Bachelor's degree in Business, Information Technology, or a related field.
  • At least 3 years of experience in technology sales or cloud solutions.
  • Proven track record of achieving or exceeding sales quotas.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to articulate complex technical concepts clearly and compellingly.
  • Strong analytical skills with a focus on identifying customer needs and providing solutions.

• Preferred:
  • Understanding of SAP technologies including SAP Datasphere, SAP Analytics Cloud, SAP BW, and SAP Business AI. Generic knowledge about SAP Business Technology Platform is useful.
  • Proficient in cloud platforms (AWS, Azure, Google Cloud) and data engineering tools.

Experience in enterprise solution sellingfocused on data management and AI integration.

• • Extensive industry network for business development.
  • Knowledge of data engineering, machine learning, AI , and their ecosystem.
  • Ability to articulate Databricks' value propositions to stakeholders.
  • Familiarity with the SAP Business Suite and SAP Line of Business solutions.
  • Awareness of trends in data management, business intelligence, and analytics technologies.
  • Understanding of industries and verticals relevant to SAP’s data and analytics solutions, and verticals that are key markets for SAP’s data and analytics solutions.

has a very important role, since these solutions are becoming more and more the backbone for

We win with inclusion

Houston

Key Responsibilities:

• Global Credit Validation:
  Validate and ensure the accuracy of SLA credit requests and contractual credit claims, verifying compliance with established guidelines and policies.
  Assess the validity of credit requests in accordance with contractual agreements and service level agreements (SLAs).
• Credit Monitoring:
  Continuously monitor and track credit requests to ensure timely processing and alignment with company goals.
  Follow up on any discrepancies or issues to ensure resolution is achieved promptly.
• Documentation & Reporting:
  Maintain accurate records of all credit requests and related documentation.
  Prepare and submit regular reports on credit status, trends, and potential risks to relevant stakeholders.
• Collaboration with Stakeholders:
  Work closely with internal departments such as Sales, Finance and Legal to gather necessary information and resolve any issues related to credit requests.
  
• Policy Compliance:
  Ensure all credit requests and validations are in compliance with corporate policies, legal requirements, and regulatory standards.
  Recommend process improvements and assist in the implementation of best practices for credit management.
• Training and Knowledge Sharing:
  Provide guidance and support to internal teams regarding credit policies and processes.
  Assist in the development of training materials and conduct training sessions for employees involved in the credit request process.

Required Experience and Skills:

• Educational Qualifications:
  A bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
  Relevant certifications in Credit Management or Finance (e.g., CPA, CMA) are a plus.
• Professional Experience:
  A minimum of 1 to 3 years of experience in SAP. Having similar experience in other companies will be considered in the same way.
• Technical Skills:
  Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Key Competencies:
  Strong analytical and problem-solving skills with the ability to assess complex credit scenarios.
  Excellent attention to detail and organizational skills.
  Effective communication and interpersonal skills to work with cross-functional teams and stakeholders at all levels.
  Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Language Skills:
  Fluent in English (written and spoken); additional languages are a plus.

Personal Attributes:

• Proactive and self-driven, with the ability to take ownership of tasks and responsibilities.
• Strong team player with a collaborative attitude.
• Ability to work independently and in a dynamic, fast-paced global environment.

This is an exciting opportunity to contribute to the global operations of a leading organization while developing your expertise in credit management. You will play a key role in ensuring the efficient and effective management of credit processes, working alongside a talented and diverse team.

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Responsibilities:

• Develop and maintain strong relationships within assigned client segment to ensure maximum adoption, satisfaction and retention levels, and client development are met
• Identify and execute business strategy for assigned client segment
• Focus on CoV/MVV and bringing value to customers with strategic engagement in person and in market
• Develop client’s knowledge of features/functionality and modules by using online presentation or in person presentation methods
• Work closely with Account Teams to Identify, prioritize and resolve client issues/concerns; coordinate with appropriate internal cross functional departments to provide response and/or solutions
• Identify and implement improvements to processes, documents, tools, reports, etc. to benefit team and internal/external clients
• Track and update activities, reporting in SF as required, i.e. BR’s, Success Plans, Travel Assessments.
• Participate on cross-functional teams to discuss accounts and look for trends or commonalities, ensure the best interests of both clients and SAP Concur are being fairly and objectively represented
• Identify and execute business strategies that contribute to the success of the key metrics of the position – retention, renewals, utilization/adoption, contractual compliance, and opportunities for expansion
• Work with assigned Account Teams to help manage travel success plans where applicable, including managing territory assignments, tracking activities and territory planning for customer base
• Advocate for customer base for future product travel enhancements, collaboration with staff, team and travel product stakeholders
• Participate on cross-functional teams to discuss accounts and look for trends or commonalities, ensure the best interests of both clients and SAP Concur are being fairly and objectively represented for payment strategy.
• Build relationships with issuer partners of SAP Concur and card schemes
• Focus on building out new partnerships with card schemes and individual issuers in APAC.
• Develop client’s knowledge of features/functionality and modules by using online presentation or in person presentation methods
• Work closely with Account Teams to Identify, prioritize and resolve client issues/concerns; coordinate with appropriate internal cross functional departments to provide response and/or solutions.
• Identify and implement improvements to processes, documents, tools, reports, etc. to benefit team and internal/external clients
• Track and update activities, reporting in SF as required, i.e. BR’s, Success Plans, Travel Assessments.

Education, Experience and Training required:

• Minimum 5 years’ experience with Concur Travel (preferred)
• Minimum 10 years’ experience with high level of interaction with internal/external clients and partners
• Minimum 10 years payments related experience
• Knowledge of related systems (Global Distribution Platforms, Agency systems, Payment API’s)
• Minimum 10 years travel related experience
• Ability to pass background check

Job specific specialized knowledge and skills:

• Aptitude to analyze a situation, defines key objectives, and recommends strategies and action plans
• General understanding of business, financial systems and organizational decision-making
• written and verbal communication skills, including negotiation skills
• Demonstrated aptitude to assess and analyze issues/data and develop or implement appropriate plans
• Must possess a client-focused attitude with the ability to act as a client advocate
• Proven ability to engage and interact with internal teams to resolve client issues
• Planning and project management capabilities
• Ability to give presentations to small and large groups of people
• Advanced Microsoft Office (particularly Excel) skills

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: ソリューションアドバイザー スペシャリスト - BTPコア (アプリケーション開発、オートメーション、統合)

勤務地: 東京

1. Deal Progression :製品のデモンストレーション及びプレゼンを実施する
   顧客の技術的な質問や懸念に対応する
   技術的観点から案件の開始フェーズからクロージャーまでをリードする

2. Demand Generation :
   新しいビジネス機会を創出するために、マーケティング及び営業活動に参加する (1対1、1対少数、1対多数)
   セミナーやウェビナーを計画、実行し、自身も技術エキスパートとして参加する
   資料を作成し、知識を深めるための技術的コンテンツを提供する

3. Adoption & Consumtion 支援 :
   提案したソリューションが顧客によって成功裏に採用されることを保証するために、BTP CSMチームと協力する
   1対1、1対少数、1対多数を通じて継続的に新機能情報を提供し、我々のソリューションのさらなる活用を促進する

:
アプリケーション開発、ハイパーオートメーション及び統合システム分野で5年以上の実践経験
アプリケーション開発(拡張)ツール＆ランタイム環境、ワークフロー、RPA、iPaaS(Integration Platform as a Services)、プログラミング言語(Java、Node.js、ABAP、Python)に関する技術の習得
優れたプレゼンテーション及び顧客との関わりスキル強力な問題解決能力と技術的洞察力
日本語でのネイティブレベルのコミュニケーションスキル

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Core tasks include:

• Handling end-user inquiries – detecting the problem, troubleshooting, dispatching, and closing the issue
• Maintaining awareness of trending issues and engaging with the appropriate stakeholders to mitigate escalations
• Working the weekend shift, staffing from Wednesday to Sunday, in your designated shift
• Working in a multi-channel environment where support is provided via chat, call-out, and ticketing. You may engage in simple exchanges or more complex consultations based on your growing levels of expertise
• Exchanging best practices and following standard execution models to help our team be most efficient
• Participating in, contributing to, or hosting learning and networking activities to consistently grow knowhow and collaboration
• You may contribute input and/or take the lead of scope-related or process-related projects

What you bring

In addition, you will bring:

• A customer-service attitude: polite, helpful, quality-oriented, and empathetic
• Analytical skills/Inquisitive mindset: asks the right questions
• Multitasking/ prioritization skills
• Strong English communication skills
• A can-do attitude
• Confidence in navigating challenging situations and finding solutions
• The ability to work both independently and within a team
• A bachelor’s degree and or equivalent work experience - we are looking for someone with some experience, therefore comfortable in a corporate environment

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PURPOSE AND OBJECTIVES:

• Application specific solution consulting (for a specific application: creation of business blueprint, Implementation based on a blue print, creation of test cases, test scheduling and execution, key user training, go live support, and post go live support)
• Support in escalated projects
• Performance of feasibility studies / solution reviews
• Support of pre-sales activities/ scoping/ system demo
• High-level project management and solution architecture

EXPECTATIONS AND TASKS:

• Taking over responsibility from time to time as a sub project team leader
• Takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasks
• Detailed planning of process implementation
• Define detailed blueprint for development requirements
• Industry /corporate process implementation across all related applications (SAP/non-SAP)
• Develop and Assure quality of process models
• Demonstrating profound knowledge of modelling standards and tools
• Knowledge in features and configuration of SAP Successfactors Modules
• Sufficient HR domain knowledge related to the products for process discussions with HR leaders
• Ability to review existing processes then give accurate estimation and scoping for new SAP Successfactors implementation / migrations.

WORK EXPERIENCE:

Functional Experience

• Experience in SF Employee Central (EC) is required.
• Experience in EC Time Off, Time Tracking, SAP SuccessFactors (SF) Employee Central Payroll (EC Payroll) will be our first preference. Thereafter candidates with understanding of other SAP SuccessFactors modules will be considered.
• Candidates with understanding of SAP HCM Time and Payroll will also be considered.
• Good understanding of industry specific business processes (if applicable)
• Has performed at least one feasibility study
• Ideally has implemented SAP HCM or SAP Successfactors modules in a partner organization or has experience being involved in an SAP Successfactors project with a previous customer

Managerial Experience

• Takes responsibility from time to time as a sub project leader
• Acts as a coach for colleagues
• Mentor new consultants

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:

• Relevant certification in the areas of functional experience
• Local language: Fluent.
• English: Fluent/ Working Level will be preferred.
• Knowledge of additional language is desirable.
• Formal certification and education qualification in HR domain will be additional advantage.

SAP'S DIVERSITY COMMITMENT

• To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

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Job Segment:Pre-Sales, Cloud, Payroll, ERP, Testing, Sales, Technology, Finance

What you’ll do:

• Solid hands-on experience with SAP technologies like SAP NetWeaver, Web Dispatcher, Business Objects solutions, Cloud Connector, Convergent Charging, Convergent Mediation, OpenText etc.
• Work experience in Cloud Operations for running applications systems on a large scale.
• Experience in ITIL and IT Service Management processes such as Incident Management, Event Management / Monitoring, Change Request Management
• Experience in writing technical concepts, such as Knowable Base Articles, Wiki pages, Root Cause Analysis and BLOG entries etc.
• Experience in automation of monitoring or operational workflows
• Contribute ideas to help towards the vision and execution of teams in ECS Last line of Defence and act as an expert to Service Areas for advanced troubleshooting.
• Take the lead in implementing activities, like e.g., architecture decisions, Process mining exercises, Continuous improvements which contribute to the stability and performance of the teams, also build scalable processes.
• Establish a close relationship with the Domain Leads in Application area, Service engineering and Service Area Operation to influence supportability/operability of the products.
• Contributing to initiatives to reduce application related outages.
• Collaborate with Product Development and support for roadmap, feature, and bug fixes.

What you’ll bring

• Good understanding of the SAP Basis systems both on Operation system level as well as inside the SAP system, preferably holding SAP certification in NW administration or S/4HANA System administration

• Knowledge on Hyperscale’s (e.g., AWS, Azure, GCP) and Automations & Provisioning in cloud environment
• Incident Management skills, In Depth troubleshooting skills is mandatory
• Analytical, detail-oriented personality and a technology enthusiast
• Ability to troubleshoot complex issues and work on time critical assignments.
• Positive, proactive, and customer-focused attitude
• Exceptional communication and collaboration skills
• Minimum 10-18 years of experience

Meet your team.

• The Application Last Line of Defence in SAP ECS is the group of experts responsible for the continuous availability, performance of the customer applications hosted in ECS. This team focuses on Critical incident troubleshooting and service Requests and ensures timely resolution.
• With both NetWeaver and Non-NetWeaver Application experts, this team provides a wide range of opportunities to upskill, work with various internal teams resolve critical issues also drive important initiatives within the Organisation.

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