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Job title (1)
United States
Georgia
Atlanta
2 jobs found
23.08.2025
IE-

Intercontinental Exchange - ICE Technical Writer United States, Georgia, Atlanta

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Content author -Organize and write supporting documents and IT change communications for enterprise systems and applications. Collaborate with subject matter experts to ensure accuracy, anticipate end-user needs, and make features...
Description:

Description

tions and technical documentation aimed at improving employee use and adoption of technology.The position requires excellent writing skills and self-starting motivation. The ability to quickly learn new technologies and translate complex information into simple and engaging content is essential. The ability to programmatically apply user experience best practices to technical process documentation is critical.

Responsibilities

  • Content author -Organize and write supporting documents and IT change communications for enterprise systems and applications. Collaborate with subject matter experts to ensure accuracy, anticipate end-user needs, and make features and processes easy to understand. Maintain documents as updates or issues arise.
  • Communications coordination –Develop announcements for new technologies, outages, status reporting and other ad hoc communications as needed.
  • Documentation standards –Author, implement and adhere to internal technical writing and communications content standardsregarding process, order, clarity, conciseness, style, and terminology.
  • Enterprise knowledge program management – Administer knowledge base configuration.Build relationships with subject matter experts across the enterprise to identify and fill documentation gaps. Identify requirements, scope and timelines for completion of needed work. Teach new content contributors about enterprise standards, provide technical writing mentorship and writing process support.
  • Technical proficiency -Technology background sufficient to quickly become proficient in understanding application features and functions.


Knowledge and Experience

  • A degree in technical communications, professional writing, English, or journalism or combination of relevant work experience
  • 2+ years of demonstrated experience in technical writing, preferably in an enterprise environment
  • Proficiency utilizing LLM and AI tools to create content and other media
  • Excellent writing, editing, and proofreading skills with meticulous attention to detail
  • Proficiency with M365 applications and enterprise ITSM systems
  • Ability to translate highly technical information into easily understandable information
  • Ability to establish credibility and build effective working relationships with internal teams
  • Detail-oriented with proven ability to prioritize and complete multiple projects concurrently and meet committed deadlines
  • Exhibits a strong work ethic, active curiosity, self-motivation, and commitment to teamwork. Strong decision-making and interpersonal skills
  • Familiarity with UI/UX design principles with focus on ensuring quality and accessible end-user experience a plus
  • Familiarity with Knowledge Centered Service a plus
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30.03.2025
C

Cisco Security Research Engineer / Writer United States, Georgia, Atlanta

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Write analytical reports and blogs on diverse topics for a variety of different audiences. Act as principal investigator for internal and external research projects. Query, enrich, and analyze data from...
Description:

Application window has been extended and is expected to close by 03/31/2025. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Your Impact
  • Write analytical reports and blogs on diverse topics for a variety of different audiences.
  • Act as principal investigator for internal and external research projects.
  • Query, enrich, and analyze data from Cisco telemetry and open-source repositories to identify anomalous or potentially malicious activity
  • Hunt malware, tools, and threat actors across various data sets.
  • Track and document threat actor tactics, techniques, and procedures (TTPs) based on open-source research, Talos findings, and incident response engagements.
  • Author long-form research papers on various threat actors/tools/malware.
  • Source and analyze data from available product sources across Cisco as well as externally from partners or other qualified third-parties.
  • Manage dissemination of security intelligence and research efforts across the organization.
  • Monitor strategic trends in the cyber threat landscape, including threat actor behavior and the emergence of new adversaries and threats.
  • Provide quick turnaround analysis for internal business intelligence and external communications with customers/stakeholders.
  • Establish cross-departmental channels to facilitate collaborative research and analysis.
  • Provide analytical editing for Talos intelligence products.
Minimum Qualifications
  • 2+ years’ experience researching, writing, editing, and presenting threat intelligence investigations for a variety of audiences.
  • 3+ years’ experience in a security research, threat intelligence, or intelligence analysis role with a Bachelor’s degree or equivalent years of experience
  • 2+ years’ experience threat hunting or tracking malware, tools, or threat actors across various data sets.
  • 2+ years’ experience with threat analysis platforms, such as Synapse, ThreatConnect, Maltego, etc.
Preferred Qualifications
  • Excellent soft skills, including collaborating with remote teams, communicating findings via briefings and written products, and accepting and providing critiques/feedback.
  • In-depth understanding and knowledge of the security landscape
  • Proficiency in scripting languages (e.g. Python, Ruby, Perl)
  • Experience with data intelligence platforms i.e. DataBricks
  • Background in geopolitics
  • Fluency in a language other than English
  • Postgraduate degree
  • Quick analytical skills, with the ability to conduct fast-paced research
  • Ability to solve complex problems independently
  • Ability to track and manage numerous parallel activities
  • Facility for learning mastering new technologies, skills, and areas of research

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Limitless High-tech career opportunities - Expoint
Intercontinental Exchange - ICETechnical Writer
United States, Georgia, Atlanta
629696026
23.08.2025

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Log in to apply
Content author -Organize and write supporting documents and IT change communications for enterprise systems and applications. Collaborate with subject matter experts to ensure accuracy, anticipate end-user needs, and make features...
Description:

Description

tions and technical documentation aimed at improving employee use and adoption of technology.The position requires excellent writing skills and self-starting motivation. The ability to quickly learn new technologies and translate complex information into simple and engaging content is essential. The ability to programmatically apply user experience best practices to technical process documentation is critical.

Responsibilities

  • Content author -Organize and write supporting documents and IT change communications for enterprise systems and applications. Collaborate with subject matter experts to ensure accuracy, anticipate end-user needs, and make features and processes easy to understand. Maintain documents as updates or issues arise.
  • Communications coordination –Develop announcements for new technologies, outages, status reporting and other ad hoc communications as needed.
  • Documentation standards –Author, implement and adhere to internal technical writing and communications content standardsregarding process, order, clarity, conciseness, style, and terminology.
  • Enterprise knowledge program management – Administer knowledge base configuration.Build relationships with subject matter experts across the enterprise to identify and fill documentation gaps. Identify requirements, scope and timelines for completion of needed work. Teach new content contributors about enterprise standards, provide technical writing mentorship and writing process support.
  • Technical proficiency -Technology background sufficient to quickly become proficient in understanding application features and functions.


Knowledge and Experience

  • A degree in technical communications, professional writing, English, or journalism or combination of relevant work experience
  • 2+ years of demonstrated experience in technical writing, preferably in an enterprise environment
  • Proficiency utilizing LLM and AI tools to create content and other media
  • Excellent writing, editing, and proofreading skills with meticulous attention to detail
  • Proficiency with M365 applications and enterprise ITSM systems
  • Ability to translate highly technical information into easily understandable information
  • Ability to establish credibility and build effective working relationships with internal teams
  • Detail-oriented with proven ability to prioritize and complete multiple projects concurrently and meet committed deadlines
  • Exhibits a strong work ethic, active curiosity, self-motivation, and commitment to teamwork. Strong decision-making and interpersonal skills
  • Familiarity with UI/UX design principles with focus on ensuring quality and accessible end-user experience a plus
  • Familiarity with Knowledge Centered Service a plus
Show more
Full job details

These jobs might be a good fit

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