Quality Analyst jobs in United States, Georgia, Atlanta

Job Purpose

As a Senior Full Stack Developer, you will be part of a dynamic team responsible for the design, development, maintenance, and operational support of applications supporting the Exchange Trading Platform, End of Day RISK and Clearing systems.

Responsibilities

• Contribute to the design and development of applications supporting Trading, RISK and Clearing systems
• Be able to lead an effort to design, architect and write new software components.
• Be able to independently handle project activities related to builds and deployments.
• Be able to create software tests, verify the functionality and quality of the software.
• Create design documentation for new software development and subsequent versions.
• Provide second-tier production support for 24/7 applications.
• Provide support for deployments during maintenance windows.
• Troubleshoot issues as they arise, in the dev, QA and production rollout cycles
• Keep test environments up to date and in working order, creating environment-specific configurations and applications as necessary
• Identify opportunities to improve and optimize applications.
• Work with business analysts or product management in understanding new requirements.
• Follow team guidelines for quality and consistency within the design and development phases of the application(s).
• Follow company software development processes and standards.

Knowledge and Experience

• Bachelor's degree in Computer Science, Engineering, or a related field
• 5+ years of experience in Java design and development
• 2+ years of experience with at least one JavaScript framework such as React or Angular
• 5+ years of experience with open source frameworks like Spring
• 5+ years of experience with Tomcat/SpringBoot/Vertx or equivalent application servers
• Solid understanding of security concerns for web-based applications
• Able to write and troubleshoot PL/SQL queries
• Experience with writing comprehensive unit tests
• Experience with SDLC Tools like GIT, JIRA, Jenkins, Maven, or equivalent tools
• Experience building user-centric web applications with focus on usability, workflows, and performance
• Strong analytical and troubleshooting skills
• Working knowledge of software testing, building high quality software, and experience with software testing tools, regression testing etc
• Proven success working in a team environment

Job Purpose

The Market Analyst will be part of a Data Governance Operations team embedded within the settlement operations team, responsible for reviewing daily reports covering settlement exit criteria thresholds, price fidelity, and fixing reports. Within the review, the analyst will comment on qualifying the levels and remediate any issues found same day. Additional responsibilities will include being the 1line of contact for any Risk inquiries related to failures within the Risk Factor reports, tracking the threshold breaches and providing weekly reports to Management, and monitoring the criteria/suggesting reviews/changes to calibration levels with justification on recommendations.

Responsibilities

• Analyze pricing data to identify trends and relationships to reflect fair valuations across ICE asset markets including Energy, Interest Rates, Agriculture, Equity Derivatives, Credit Derivatives, FX, Physical Environmental.
• Generate daily closing prices for cleared forward and option contracts.
• Handle ongoing support and maintenance for existing ICE products.
• Work directly with Sales, Development, QA and Operations.
• Produce periodic reports, document and update internal procedures, and assist with special projects as required.
• Provide front-line customer service support related to cleared product pricing.
• Responsible for reviewing daily reports covering settlement exit criteria thresholds, price fidelity, and fixing reports.

Knowledge and Experience

• Bachelor’s degree in business or relevant financial degree; combination of applicable training and/or experience in lieu of degree
• 3+ years of work experience in an analytical role
• Strong working knowledge of Excel; Visual Basic or other analytical applications is preferred
• Experience in working with large Excel spreadsheets
• Exposure to commodity markets or financial trading environment background is preferred
• Knowledge of future and option market structure and pricing
• Excellent interpersonal, analytical, written and verbal communication skills
• Must be self-directed and be able to work within a team environment
• Strong attention to detail and ability to multi-task under pressure in a fast-paced deadline driven environment
• Professional customer facing telephone manner
• Position may involve work outside of normal business hours

Responsibilities

• Conduct real-time surveillance of electronic trading activity in ICE Futures products
• Provide training on the ICE website, trading platform functionality, and specific trading information for OTC and futures markets
• Provide quick responsiveness to customers, offering functionality support and troubleshooting to resolve issues
• Support both new and existing companies in efficient use of our proprietary systems, resolving issues, problem-solving, and training
• Monitor the health and usage of our systems, escalating recurring or high-priority issues
• Produce operational reports to provide metrics and tracking of queries

Knowledge and Experience

• College degree or equivalent work experience in a customer-focused environment
• Knowledge of commodity markets, financial trading, or equity brokerage business; exposure to futures markets a plus
• Outstanding problem-solving and analytical skills, attention to detail, and ability to multitask
• Strong communication skills with demonstrated interpersonal skills
• Team player, with commitment to service to our customers and their needs
• Working knowledge of at least one of Salesforce, ServiceNow, MS Office

Responsibilities

• Exceed annual sales quota
• Exceed annual revenue retention
• Manage territory and work closely with other members of the relationship team to identify and close new opportunities along with maintaining current revenue
• Manage and develop strong client relationships
• Work closely with the others outside of sales to provide feedback on any client, prospect or partner requirements
• Daily CRM and pipeline management

Knowledge and Experience

• At least five years sales experience with a focus on financial markets (specifically market data) and ability to consistently exceed individual sales quota
• Knowledge of accounting, trading, compliance, risk and post trade portfolio valuation uses cases
• Strong presentation skills
• Competent CRM-Salesforce skills
• Proficient in pipeline management and forecasting
• Solid negotiation skills
• Solid track record of high close ratio
• Previous experience working within a data/software vendor, exchange or trading firm