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Product Owner jobs in United States, Florida, Tampa
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Job title (1)
United States
Florida
Tampa
72 jobs found
18.09.2025
JPM
JPMorgan Servicing & Operations Product Manager- Payments - Vice Pres... United States, Florida, Tampa
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Develops a product strategy and product vision that delivers value to customers. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns,...
Description:
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Assist in developing and communicating the product vision and strategy for Merchant Services Servicing and Operations.
- Support stakeholder engagement efforts to gather and prioritize product requirements, ensuring our solutions align with their needs and expectations.
- Collaborate with internal teams regarding servicing tool related inquiries and feedback.
- Contribute to defining and managing the product roadmap, ensuring alignment with company goals and customer needs.
- Assist in conducting analysis and market research to identify opportunities for automation.
- Monitor product performance and user feedback to support continuous improvement and innovation.
- Help develop and deliver product training and documentation to ensure successful adoption and utilization of servicing and operations tools.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Bachelor’s degree in Business, Computer Science, or a related field.
- 5+ years of experience in product management or a related field, preferably in the financial services or fintech industry.
- Basic understanding of merchant services.
- Demonstrated ability to support the launch and management of software products.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with clients.
- Ability to thrive in a fast-paced, dynamic environment.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
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18.09.2025
JPM
JPMorgan Omnichannel Integration Product Associate - Payments Senior United States, Florida, Tampa
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Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting...
Description:
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals.
Job Responsibilities
- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
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18.09.2025
JPM
JPMorgan Digital Channels & Connectivity-Developer Portal-Product Ass... United States, Florida, Tampa
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Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery. Identifies SDLC improvement opportunities and...
Description:
As a Senior Product Associate in Corporate Investment Banking Payments, you will be an integral part of the team scaling the
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Identifies SDLC improvement opportunities and designs solutions to implement
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Product management experience for technical products built for engineers (e.g., developer portals, APIs, API infrastructure)
- Proficiency with agile frameworks and demonstrated experience on product teams using the agile methodology
- Demonstrated ability to organize and facilitate meetings with partners and stakeholders of various levels
- Demonstrated ability to recognize strategic direction and define a personal roadmap
Preferred qualifications, capabilities, and skills
- Prior experience working with APIs and/or developer portals
- Prior experience as a software engineer
- Prior experience as an Agile professional
- Preferred industry experience in Payments
- Preferred experience with Financial Technology
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17.09.2025
JPM
JPMorgan Payments-Transactional Credit Management-Senior Product Asso... United States, Florida, Tampa
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Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery. Considers and plans for upstream...
Description:
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Assists in coordinating with Transaction Approval Group, Intraday Payments Credit Risk and functional teams across Payments, on development and implementation of business rules, approval and operating model for transaction decisioning for non-Credit-managed clients
- Manages and approves daily transaction referrals for intraday payment activity and returnable overnight overdrafts in line with TCM-owned procedures
- Collaborates with Product Development and Technology in the identification and submission of technical requirements for strategic funds control platform development; writes the requirements, epics, and user stories to support product development
- Assists in communicating strategic operating model changes and TCM team remit to regional internal and client-facing stakeholders (Sales, Client Service, Operations)
- Partners with Credit Risk Management, Credit Risk Middle Office and functional teams across Payments to execute tactical and strategic roadmaps for end-to-end management of onboarding/offboarding protocol for non-Credit-managed clients
- Executes governance framework, in partnership with functional teams across Payments, to monitor non-Credit-managed client populations globally to ensure accurate and timely onboarding/offboarding, and identifies opportunities for refinement
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Strong organizational and communications skills
- Keen interest in navigating across a broad set of global functional stakeholders to solve problems, manage programs, and influence outcomes
- Ability to establish and follow procedures regarding intraday credit decisioning and client management
Preferred qualifications, capabilities, and skills
- Prior experience working in a highly matrixed, complex, global organization
- Technical skills using Alteryx, Tableau, Microsoft Excel and Microsoft PowerPoint
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09.09.2025
JPM
JPMorgan Trade & Working Capital - Specialty Product Associate II United States, Florida, Tampa
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Process transaction Standby letter of credit/Bank Guarantees – issuance, amendments & payments including compliance screening for the relevant documents. Ensure accountability that the unit complies with the JPMC risk &...
Description:
As awithin the Trade & Working Capital Operations team at JPMorganChase, you will have the opportunity to manage key operational activities and promote efficiency in our processes. With your comprehensive knowledge and strong decision-making capabilities, you will play a crucial role in improving our service quality and process improvement initiatives. You will support managers in leading efficiency into the process model by bringing in the best practices after a detailed analysis of process.
Job Responsibilities
- Process transaction Standby letter of credit/Bank Guarantees – issuance, amendments & payments including compliance screening for the relevant documents.
- Ensure accountability that the unit complies with the JPMC risk & control policies and processes. Training/Mentoring the team periodically to upskill the team’s knowledge. Accountable for integrity of process, operations and associated results.
- Analyze the processes and identify improvement areas and suggest/execute the action plan to improve the efficiency and turnaround time.
- Think through problems, manage the crisis situations through proper escalation matrix and motivate team.
- Develops and exercises business plan, internal procedures and demonstrates an ability to lead projects, offer innovative solutions and cost efficiency opportunities.
- Support a wide range of stakeholders (Product, sales, client service, partner site and Tech support).
- Build the effective relationships with management and internal stakeholders, also should have ability to influence them where necessary.
- Monitor KPI/KRI on daily/weekly basis and recommend through process change wherever necessary for improvement.
- Escalate the Risk/Concern items through proper escalation Matrix and drive for resolution .
- Monitor the Daily/Weekly/monthly activities are performed as excepted, monitor the queue through various dashboard to assign the task and get it completed within agreed timeline.
Required Qualifications, Capabilities and Skills
- Minimum of 12 years of Trade experience required.
- Strong business knowledge on Trade products, processes and system knowledge.
- Excellent Customer Service Skills to handhold irate clients or internal stakeholders.
- Excellent attention to detail, and an ability to know when a deep dive approach is appropriate.
- Ability to partner with demanding stakeholders, managing their expectations while developing strong working relationships with them.
- Understanding of operational risks and related controls, audit and internal control framework.
Preferred Qualifications, Capabilities and Skills
- Certificate for Documentary Credit Specialists (CDCS) and Certificate for Specialists in Demand Guarantees (CSDG) a plus.
- Strong Knowledge on SWIFT Messages types associated with Standby/Guarantee will be appreciated.
- Working knowledge on Structuring/Vetting of SBLC/Guarantee.
- Working knowledge of Uniform Customs and Practice for Documentary Credits; UCP 600, International Standby Practices: ISP98 & Guide to ICC Uniform Rules for Demand Guarantees URDG 758, Boycott regulations, and Office of Foreign Assets Control (OFAC) compliance.
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08.09.2025
JPM
JPMorgan Servicing Ops Product Manager United States, Florida, Tampa
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Assist in developing and communicating the product vision and strategy for Merchant Services Servicing and Operations. Support stakeholder engagement efforts to gather and prioritize product requirements, ensuring our solutions align...
Description:
As a Product Manager for Merchant Services Servicing and Operations, you will support the development and execution of the product strategy and roadmap for our Servicing and Operations tools. A key aspect of your role will be assisting in stakeholder interactions to understand their needs, gather feedback, and help represent our tools effectively. You will work closely with cross-functional teams to contribute to solutions that meet the evolving needs of our clients and service teams that support. Your role will be important in ensuring our servicing solutions are intuitive, insightful, and impactful.
Key Responsibilities
- Assist in developing and communicating the product vision and strategy for Merchant Services Servicing and Operations.
- Support stakeholder engagement efforts to gather and prioritize product requirements, ensuring our solutions align with their needs and expectations.
- Collaborate with internal teams regarding servicing tool related inquiries and feedback.
- Contribute to defining and managing the product roadmap, ensuring alignment with company goals and customer needs.
- Assist in conducting analysis and market research to identify opportunities for automation.
- Monitor product performance and user feedback to support continuous improvement and innovation.
- Help develop and deliver product training and documentation to ensure successful adoption and utilization of servicing and operations tools.
Qualifications:
- Bachelor’s degree in Business, Computer Science, or a related field.
- X years of experience in product management or a related field, preferably in the financial services or fintech industry.
- Basic understanding of merchant services preferred.
- Demonstrated ability to support the launch and management of software products.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with clients.
- Ability to thrive in a fast-paced, dynamic environment.
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08.09.2025
JPM
JPMorgan Payment Product Manager - Vice President United States, Florida, Tampa
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Provide design and thought leadership within the team to develop solutions that align with business requirements, utilizing established integration patterns. Conduct research and analyze industry trends to evaluate the competitive...
Description:
Job responsibilities
- Provide design and thought leadership within the team to develop solutions that align with business requirements, utilizing established integration patterns.
- Conduct research and analyze industry trends to evaluate the competitive landscape and identify best practices.
- Identify optimal solutions that fulfill client needs and meet payment brand requirements for global processing.
- Collaborate with data modelers to create clear specifications for use by clients and delivery teams.
- Lead the testing of interface designs to ensure they meet objectives; Work closely with delivery teams to ensure specifications are implemented as intended; Establish metrics to evaluate the effectiveness of solutions.
- Monitor product performance through reports, dashboards, and periodic stakeholder reviews.
- Design product platforms with APIs, services, and data-driven insights that deliver world-class experiences across payments processing, with an emphasis on funding.
- Collaborate with internal partners to maintain a leadership position for JPMorgan payment services in merchant processing funding.
- Provide a clear, documented vision and scope via use cases, product requirements, epics, and stories to support agile scrum teams.
- Manage the product roadmap, balancing stakeholder inputs and thin-sliced release outputs.
- Design a product architecture that reduces time-to-market for new features, simplifies internal/external dependencies, and scales to a global environment.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release testing, and production issues.
- Partner with teams (product, technology, operations, client advocacy, controls) to manage resourcing, controls, readiness, and go-to-market plans.
- Graduate degree or equivalent practical experience.
- Critical thinking skills and demonstrated ability with analytics.
- Strong experience with card networks and payment brand rules and regulations, specifications, and interchange, as well as value-added services such as tokenization and 3DS.
- Extensive experience in merchant acquiring, with international experience.
- Strong experience in payments product development or platform transformation.
- Experience with modern technology stacks, including cloud, big data, microservices, APIs, etc.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Proven track record of managing new product launches or transformations of mission-critical payment platforms.
- Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives.
- Strong ability to analyze opportunities and problems, recommend solutions, and communicate effectively and confidently (both verbal and written).
- Strong influencing and partnership skills to drive cross-functional teams.
- Ability to productively work in a matrix management organization; Positive, team-oriented attitude and inspiring skills are a must; Approximately 20% travel can be expected.
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Develops a product strategy and product vision that delivers value to customers. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Owns,...
Description:
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Assist in developing and communicating the product vision and strategy for Merchant Services Servicing and Operations.
- Support stakeholder engagement efforts to gather and prioritize product requirements, ensuring our solutions align with their needs and expectations.
- Collaborate with internal teams regarding servicing tool related inquiries and feedback.
- Contribute to defining and managing the product roadmap, ensuring alignment with company goals and customer needs.
- Assist in conducting analysis and market research to identify opportunities for automation.
- Monitor product performance and user feedback to support continuous improvement and innovation.
- Help develop and deliver product training and documentation to ensure successful adoption and utilization of servicing and operations tools.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Bachelor’s degree in Business, Computer Science, or a related field.
- 5+ years of experience in product management or a related field, preferably in the financial services or fintech industry.
- Basic understanding of merchant services.
- Demonstrated ability to support the launch and management of software products.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and engage with clients.
- Ability to thrive in a fast-paced, dynamic environment.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
Show more
These jobs might be a good fit
Find your next career move in the high tech industry with Expoint. Our platform offers a wide range of Product Owner job opportunities in the United States, Florida, Tampa area, giving you access to the best companies in the field. Whether you're looking for a new challenge or a change of scenery, Expoint makes it easy to find your perfect job match. With our easy-to-use search engine, you can quickly find job opportunities in your desired location and connect with top companies. Sign up today and take the next step in your high tech career with Expoint.