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Bank Of America Business Support Manager II United States, Florida, Tampa
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Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.
Specialized Servicing and Fulfillment Operations (SSFO) is a dynamic organization committed to delivering best-in-class care for clients and internal partners. We specialize in situations that require a compassionate touch, high attention to detail, management of high risks, adjustments for unique product or situation combinations and education of internal partners. We respond rationally, but rapidly to an ever-evolving set of products, compliance requirements, and client needs. SSFO practices process excellence in every facet of our operation and is committed to creating a work environment that drives positive employee engagement and growth.
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
Minimum 3+ years experience or relevant work experience
Strong partnership and relationship management skills; ability to work and effectively communicate across functions and organizational lines/levels
Prior experience managing multiple projects and adjusting to changing deadlines
Strong presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way
Strong analytical and organizational skills with a focus on attention to detail
Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency
Flexibility – ability to adjust to changing/competing priorities
Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
Excellent written / verbal communication skills and executive presence
Advanced/Expert MS Office skills, especially Excel and PowerPoint
Extremely organized/excellent time management skills with ability to manage and prioritize competing priorities
Proven ability to develop executive ready communications and presentations that synthesize data and tell the story
Self-starter, high energy, and detail oriented; ability to work with minimal supervision
Active Listening
Attention to Detail
Critical Thinking
Written Communications
Decision Making
Oral Communications
Problem Solving
Data Management
Emotional Intelligence
Risk Management
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Boston Scientific Clinical Specialist Interventional Solutions - Tampa FL United States, Florida, Tampa
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Key Responsibilities
- Act as the go-to clinical expert for case support, troubleshooting, and advanced product guidance
- Provide in-procedure consultation to physicians, offering insights on technique and product performance
- Deliver engaging educational conversations and hands-on demonstrations to healthcare teams and potential patients.
- Address customer concerns with creative, solution-oriented thinking, collaborating cross-functionally when needed
- Ensure accurate and timely documentation of procedural device usage and clinical data
- Champion Boston Scientific’s Quality Policy, embedding excellence and compliance into every aspect of your work
- Serve as a trusted patient liaison, guiding potential patients through their entire journey—from initial consultation and education to post-procedure support—ensuring clarity, comfort, and confidence at every step
Minimum Qualifications
- Highschool Diploma, though bachelor’s degree highly preferred
- Willingness to travel regionally to support clinical needs
- Confidence and professionalism in high-stakes clinical environments (ORs, clinics)
Preferred Qualifications
- Bachelor’s degree or Nursing degree
- Minimum 2 years of experience in a clinical or patient care setting
- Background in direct patient care (e.g., RN, medical assistant, therapist, technician)
- Strong interpersonal and communication skills
- Self-starter with a proactive mindset and a commitment to excellence
- Adaptable and resilient—able to pivot priorities in a fast-paced, evolving landscape
- Skilled in managing multiple projects and anticipating future needs
The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
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Boston Scientific EP Senior Mapping Specialist - Tampa FL United States, Florida, Tampa
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About the role:
Our technologies encompass 3D Mapping and Navigation systems, Radiofrequency Ablation catheters, Diagnostic Catheters, EP recording systems, and Intracardiac Access Sheaths to diagnose and treat heart rhythm disorders.
In this field-based role, the Electrophysiology Mapping Specialist will begin with an intensive training and development program to gain in-depth knowledge of our technologies and prepare for success. Upon completion, the specialist will provide expert clinical, technical, and educational support to physicians, EP Lab staff, and sales representatives during cardiac procedures using the
Your responsibilities will include:
Maintaining advanced clinical knowledgeof EP diagnostic and ablation technologies, PFA, mapping and recording systems, transeptal access tools, and left atrial appendage occlusion technologies I add
to provide clinical support on Boston Scientific AF Solutions products, including the,, transeptal access tools, diagnostic and therapeutic catheters, and
on clinical usage and benefits of AF Solutions products through customized presentations, demonstrations, and ongoing training
Meeting with physicians and clinical stakeholders
Developing relationshipswith hospital staff, physicians, and administrators to expand influence across departments and facilitate strategic decision-making
Responding to clinical and technical inquiries
Demonstrating change leadership
Implementing strategies outlined in quarterly action plans
Supporting physician education and market developmentby engaging referring physicians, fellows, and key opinion leaders
Training on and adhering to clinical trial protocols and compliance standardsin line with global regulatory expectations
Managing clinical trial activity within the territory, including Interest Visits and Site Initiation Visits, and educating investigators on study procedures and products
Required qualifications:
Bachelor’s degree (or equivalent experience).
Minimum of 4 years of 3D cardiac mapping system experience or minimum of 8 years in medical device sales, clinical electrophysiology or equivalent education and experience.
Must demonstrate a technical aptitude, and ability to discuss & explain complex technical product information.
Preferred qualifications:
NASPE/IBHRE CEPS certification.
Work experience in Atrial Fibrillation/Cardiac Mapping/Structural Heart Procedure.
Existing usage of 3D cardiac mapping system.
MS or advanced degree in business or healthcare.
The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
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JPMorgan Business Management- Control Room United States, Florida, Tampa
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Job responsibilities
- Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
- Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques
- Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
- Communicate effectively with key business partners to understand projects and drive next steps
- Project manage and deliver key work streams and tasks
- Identify key business risks on the platform and drive resolution of mitigating controls
- Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework
- Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
- Collect and maintain internal resources and documentation on collaboration sites such as SharePoint
- Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes
Required qualifications, capabilities, and skills
- Bachelor’s degree in Business, Finance, Economics, or other related area
- Prior experience in Business Management (or COO role)
- Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence
- Demonstrated ability in dealing with different stakeholder groups and driving the agenda
- Excellent communication, organization and project management skills
- Ability to articulate and demonstrate thoughtful rationale in design decisions
- Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
- Self-motivated, tenacious and able to work with high degree of independence
- Excellent written and oral communication skills
- Strong time management and prioritization skills
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JPMorgan Business Relationship Manager Senior Deepening - Vice Presid... United States, Florida, Tampa
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- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
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JPMorgan Digital Channels - Access Support Specialist United States, Florida, Tampa
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Job Description
Job Responsibilities
• Develop and implement GenAI and Agentic AI solutions using Python to enhance automation and decision-making processes.
• Develop and maintain machine learning models to solve complex business problems
• Collaborate with cross functional teams to identify opportunities for leveraging data to drive business solutions
• Analyse large, heterogenous datasets to extract actionable insights and inform decision-making
• Stay updated with the latest advancements in machine learning and especially Large Language Models and agentic systems
• Identify the right state of the art solutions for the bank’s objectives and implement them as clean, production-ready code
• Communicate findings and recommendations through clear and concise reports and presentations
• Required qualifications, capabilities and skills
• Proficiency in Python and SQL and familiarity with good software engineering practices
• Excellent written and verbal communication
• Strong experience developing, testing machine learning solutions using frameworks such as TensorFlow, PyTorch or scikit-learn
• Solid intuitive grasp of fundamental concepts from probability, statistics, linear algebra and calculus
• Collaborative, humble and enthusiastic attitude
Preferred qualifications, capabilities and skills
• Experience deploying on AWS cloud infrastructure using Lambda, Glue, S3 etc
• Experience in deep neural networks and familiarity with the latest developments in related fields
• Experience in LLM model finetuning and continuous learning techniques
Experience in prompt engineering techniques and state-of-the-art LLM architectures
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JPMorgan Business Relationship Manager Senior Acquisition- Vice Presi... United States, Florida, Tampa
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As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you’ll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM. You’ll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share. As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.
Job Responsibilities
- Acquire, retain and deepen a portfolio of approximately 40-50 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
- Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
- Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
- Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
- Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
- Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
- Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
- Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services. Leverage service team to deliver an outstanding client experience
- Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
- Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
- Strong current business network; active involvement in community organizations such as Chambers of Commerce, non-profit boards
- Demonstrates strong tactical business development and negotiation skills. Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
- Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently
- Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
- Balance needs of clients with associated risks and interests of the firm
- Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
Preferred qualifications, capabilities, and skills
- Bachelor’s degree in Finance or related field, or equivalent work experience
- Minimum of 3 years’ managing clients >$10+MM revenue
- In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts
- Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint
These jobs might be a good fit
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Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.
Specialized Servicing and Fulfillment Operations (SSFO) is a dynamic organization committed to delivering best-in-class care for clients and internal partners. We specialize in situations that require a compassionate touch, high attention to detail, management of high risks, adjustments for unique product or situation combinations and education of internal partners. We respond rationally, but rapidly to an ever-evolving set of products, compliance requirements, and client needs. SSFO practices process excellence in every facet of our operation and is committed to creating a work environment that drives positive employee engagement and growth.
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
Minimum 3+ years experience or relevant work experience
Strong partnership and relationship management skills; ability to work and effectively communicate across functions and organizational lines/levels
Prior experience managing multiple projects and adjusting to changing deadlines
Strong presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way
Strong analytical and organizational skills with a focus on attention to detail
Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency
Flexibility – ability to adjust to changing/competing priorities
Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
Excellent written / verbal communication skills and executive presence
Advanced/Expert MS Office skills, especially Excel and PowerPoint
Extremely organized/excellent time management skills with ability to manage and prioritize competing priorities
Proven ability to develop executive ready communications and presentations that synthesize data and tell the story
Self-starter, high energy, and detail oriented; ability to work with minimal supervision
Active Listening
Attention to Detail
Critical Thinking
Written Communications
Decision Making
Oral Communications
Problem Solving
Data Management
Emotional Intelligence
Risk Management
These jobs might be a good fit
