Business Coordinator jobs in United States, Florida, Tampa
Bank Of America Business Support Manager II United States, Florida, Tampa
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Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.
Specialized Servicing and Fulfillment Operations (SSFO) is a dynamic organization committed to delivering best-in-class care for clients and internal partners. We specialize in situations that require a compassionate touch, high attention to detail, management of high risks, adjustments for unique product or situation combinations and education of internal partners. We respond rationally, but rapidly to an ever-evolving set of products, compliance requirements, and client needs. SSFO practices process excellence in every facet of our operation and is committed to creating a work environment that drives positive employee engagement and growth.
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
Minimum 3+ years experience or relevant work experience
Strong partnership and relationship management skills; ability to work and effectively communicate across functions and organizational lines/levels
Prior experience managing multiple projects and adjusting to changing deadlines
Strong presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way
Strong analytical and organizational skills with a focus on attention to detail
Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency
Flexibility – ability to adjust to changing/competing priorities
Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
Excellent written / verbal communication skills and executive presence
Advanced/Expert MS Office skills, especially Excel and PowerPoint
Extremely organized/excellent time management skills with ability to manage and prioritize competing priorities
Proven ability to develop executive ready communications and presentations that synthesize data and tell the story
Self-starter, high energy, and detail oriented; ability to work with minimal supervision
Active Listening
Attention to Detail
Critical Thinking
Written Communications
Decision Making
Oral Communications
Problem Solving
Data Management
Emotional Intelligence
Risk Management
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JPMorgan Business Management- Control Room United States, Florida, Tampa
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Job responsibilities
- Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
- Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques
- Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
- Communicate effectively with key business partners to understand projects and drive next steps
- Project manage and deliver key work streams and tasks
- Identify key business risks on the platform and drive resolution of mitigating controls
- Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework
- Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
- Collect and maintain internal resources and documentation on collaboration sites such as SharePoint
- Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes
Required qualifications, capabilities, and skills
- Bachelor’s degree in Business, Finance, Economics, or other related area
- Prior experience in Business Management (or COO role)
- Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence
- Demonstrated ability in dealing with different stakeholder groups and driving the agenda
- Excellent communication, organization and project management skills
- Ability to articulate and demonstrate thoughtful rationale in design decisions
- Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
- Self-motivated, tenacious and able to work with high degree of independence
- Excellent written and oral communication skills
- Strong time management and prioritization skills
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JPMorgan Business Relationship Manager Senior Deepening - Vice Presid... United States, Florida, Tampa
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- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
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JPMorgan Business Relationship Manager Senior Acquisition- Vice Presi... United States, Florida, Tampa
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As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you’ll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM. You’ll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share. As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.
Job Responsibilities
- Acquire, retain and deepen a portfolio of approximately 40-50 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
- Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
- Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
- Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
- Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
- Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
- Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
- Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services. Leverage service team to deliver an outstanding client experience
- Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements
Required qualifications, capabilities, and skills
- Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
- Strong current business network; active involvement in community organizations such as Chambers of Commerce, non-profit boards
- Demonstrates strong tactical business development and negotiation skills. Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
- Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently
- Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
- Balance needs of clients with associated risks and interests of the firm
- Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
Preferred qualifications, capabilities, and skills
- Bachelor’s degree in Finance or related field, or equivalent work experience
- Minimum of 3 years’ managing clients >$10+MM revenue
- In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts
- Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint
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EY Early Careers Talent Recruiting Coordinator - Miami/Tampa United States, Florida, Tampa
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Your key responsibilities
- Responsible for the logistics of the Early Careers recruiting strategy including identifying creative approaches to Early Careers recruiting support activities
- Utilizes the Early Careers Applicant Tracking System (ATS) in order to track and report on candidates or event activities
- Supports the relationship building process between candidates and EY professionals
- Liaises and manages communications with Campus Career Services Office and other external stakeholders to facilitate Early Careers recruiting activities
- Plans for and manages in-office candidate visits including event planning, troubleshooting, and facilitating of all on-site program logistics or issues
- Organizes and executes Early Careers events including but not limited to: on-campus events such as information sessions, EY branded events, career fairs, etc., in-office events such as candidate sell experiences, early-ID programs, internship events, etc., and EY programs such as National Intern Celebration, Future Leaders Summit, etc.
- Provides on-site support for Recruiter and may stand in for Recruiter when needed
- Liaises with client service teams to solicit help, provide awareness, and provide instructions for various Early Careers events
- Communicates with client service teams to provide recruiting updates, inquiries, and instructions
- Maintains calendar of Early Careers events
- Liaises with TA2 Activation Center for consistency in strategy and messaging
- Maintains knowledge of EY Early Careers strategy, branding, and messaging and supports the creation and use of US-wide templates, procedures, and initiative
To qualify for the role, you must have
- Bachelor’s degree in related discipline or equivalent work experience
- 1-2 years of experience in recruiting or related discipline
- Proficient in Microsoft Office, including Word, Excel, and PowerPoint
- Proficient in applicant tracking or recruiting databases/systems
- Maintain professional knowledge and experience; build functional and/or technical knowledge and skills necessary for a high level of accomplishment and keep up-to-date with recent developments related to recruiting, EY brand/messaging, and event procedures
- Collect and synthesize information, identifying issues and escalating as appropriate
- Contribute knowledge and promote a knowledge-sharing culture
- Strong communication skills, both verbal and written
- Travel expectations: 20-50% depending on the time of recruiting season
Ideally, you’ll also have
- Ability to work efficiently and effectively while maintaining attention to detail
- Ability to work with teams in different office locations and promote teamwork
- Strong event planning and logistics skills
- Exceptional customer service focus, including attention to producing high quality results
- Strong organizational skills.
- Ability to quickly adapt to changing work environment/priorities
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $46,000 to $83,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $55,200 to $95,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
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JPMorgan Business Solutions Banker - Government United States, Florida, Tampa
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As a Business Solutions Banker-Government (BSB-G) in Business Banking, you’ll be helping to improve the well-being of our government clients by providing exceptional client experience and education. You will manage an assigned portfolio of government clients and work to build relationships, with a focus on client experience and risk management.
Job Responsibilities
- Deliver an outstanding experience to Business Banking government clients through providing comprehensive business banking solutions tailored to the financial needs and circumstances of the businesses, upon request
- Maintain a portfolio of 315-385 clients and be the expert for government clients by cultivating relationships to ensure a seamless client experience and have working knowledge to support requirements
- Manage the client experience end-to-end and address inquiries received via email or phone call from government clients to assist with their banking needs
- Engage with clients remotely through Zoom, phone, and screen share tools to educate, guide, and assist clients with Chase online systems
- Use knowledge of banking, risk management, and industry trends to serve government clients while working within risk parameters that protect the bank and maintain compliance with all government legislature
- Understand and recommend ways to keep government clients’ funds and accounts protected, including advising on Chase Cash Management Credit and Cash Management products to resolve problems
- Protect the firm by following sound risk management protocols and adhering to regulatory requirements
- Own the survey results for all assigned clients and escalate issues that require additional assistance or resolution
Required qualifications, capabilities, and skills
- Minimum of 1 year experience in a Business Banking Relationship Management or portfolio management role, or related business experience
- Strong written communication and verbal communication (including over phone / Zoom calls) skills with internal and external individuals at all levels
- Expert ability to assess current client needs and goals, and identify opportunities and issues through targeted questions in order to recommend appropriate solutions
- Demonstrated ability to follow through with commitments, own problems on the clients’ behalf, and balance client needs with associated risks and interests of the firm
- Ability to take initiative and develop rapport to build and maintain client relationships virtually
- General knowledge of core business products and services including deposit, lending and cash management
- Ability to determine priorities and maintain a balanced work approach to achieve business objectives
Preferred qualifications, capabilities, and skills
- Bachelor’s degree in Finance or related field, or equivalent work experience preferred
- Proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint
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JPMorgan Business Analyst - Cash Fraud Utility United States, Florida, Tampa
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Job Responsibilities
- Maintain daily and/or monthly business data requirements for productivity and availability (aggregate, review results, refine and report on trends)
- Analyze current reporting outputs and develop refined views in line with operational needs
- Create and/or maintain monthly business reviews and site level data across multiple work streams
- Onboard and Off board users by completing all needed system requirements, and retain evidence
- Interface with other operations locations to complete ad-hoc data inquiries
- Participate on projects aimed at enhancing operational efficiencies as identified through multiple channels
- Utilize SharePoint and Reports Dashboard Administration / Recertification's
- Be a FinTech point of contact for operations (monitor completions, stakeholder reporting)
- Maintain procedure updates (intake, review, completion, communication)
- Support Ad-Hoc request related to Resiliency and Audit Requests for Information
- Provide general business support for the Global Fraud Prevention Team related to ongoing projects
Required Qualifications, Capabilities, and Skills
- Superior Microsoft Office skills to include highly proficient in data aggregation, analysis, visualization and communication tools such as Excel, PowerPoint, Teams, SharePoint, Outlook
- Strong organizational skills – ability to take strategic direction and independently develop and manage task, taking full accountability and ownership
- Critical thinking and the ability to work independently as single contributor while managing time and deliverables
- Minimum 2 years in a business analyst role with similar responsibilities
- Excellent English language communication skills (oral, comprehension & written)
- Collaborative Interpersonal and Influence skills
- Experience in Corporate & Investment Bank business function i.e. Global Markets, Middle Office, Wholesale Payments or Securities Services
- Ability to work remotely with all appropriate technology assets is required
Preferred Qualifications, Capabilities, and Skills
- Personal Certifications in Data, Business or Project Management skills
- LMM, Tableau and/or Alteryx experience
- General knowledge of internal company banking products in fraud related environments and company internal system platforms
Monday - Friday 9:00 am - 6:00 pm (normal is 40 hours weekly) subject to change as business needs evolve) - in local office, in person is required for this role, Occasional extended or weekend coverage as needed by operations
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Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.
Specialized Servicing and Fulfillment Operations (SSFO) is a dynamic organization committed to delivering best-in-class care for clients and internal partners. We specialize in situations that require a compassionate touch, high attention to detail, management of high risks, adjustments for unique product or situation combinations and education of internal partners. We respond rationally, but rapidly to an ever-evolving set of products, compliance requirements, and client needs. SSFO practices process excellence in every facet of our operation and is committed to creating a work environment that drives positive employee engagement and growth.
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
Minimum 3+ years experience or relevant work experience
Strong partnership and relationship management skills; ability to work and effectively communicate across functions and organizational lines/levels
Prior experience managing multiple projects and adjusting to changing deadlines
Strong presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way
Strong analytical and organizational skills with a focus on attention to detail
Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency
Flexibility – ability to adjust to changing/competing priorities
Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
Excellent written / verbal communication skills and executive presence
Advanced/Expert MS Office skills, especially Excel and PowerPoint
Extremely organized/excellent time management skills with ability to manage and prioritize competing priorities
Proven ability to develop executive ready communications and presentations that synthesize data and tell the story
Self-starter, high energy, and detail oriented; ability to work with minimal supervision
Active Listening
Attention to Detail
Critical Thinking
Written Communications
Decision Making
Oral Communications
Problem Solving
Data Management
Emotional Intelligence
Risk Management
These jobs might be a good fit
