Credit Analyst jobs in United States, Delaware, Wilmington
JPMorgan Consumer Community Banking - Credit Decisioning United States, Delaware, Wilmington
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- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
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JPMorgan Quant Analytics Senior Associate - Credit Card United States, Delaware, Wilmington
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As a Quant analytics senior associate within the Consumer and Community Banking Data & Analytics organization, you will support advanced analytics projects across various functions, channels, and products. You will play a crucial role in generating actionable insights to drive portfolio growth, inform product design and marketing tactics and enhance the customer experience. Additionally, you will consult with internal business partners, develop valuable business analyses, and promote strategic insights throughout the organization.
Job Responsibilities:
- Collaborate with team of analysts responsible for analyzing, measuring, and optimizing our existing customer marketing investments and tactics across multiple channels
- Leverage our data to scale our ability to optimize the entire customer lifecycle, with a focus on spend engagement, deepening and retention for co-brand partners
- Understand and master a broad range of analytics capabilities (Test design, Modeling, NLP analysis, etc.) and how to best apply them to business problems
- Drive excellent practices and technical standards to support the development KPIs and goals for the card business, developing information suites (Dashboards, reports, visualizations) fit for C-level consumption
- Present findings and recommendations for action to senior leaders of the company, and support the individual contributors on your team to do the same for their work
- Partner closely with co-brand internal/external team to drive understanding of the data and its use in their business area and across line of business
Required qualifications, capabilities, and skills:
- Bachelors in Science in a quantitative discipline - Statistics, Math, Finance, Economics, Operations Research, etc.
- 2+ years of analytical and industry experience in credit card, T&E retail, direct marketing, financial or other consumer orientated businesses, that capture and leverage a large transactional database
- 2+ years Knowledge of SQL and SAS required.
- Exceptional analytical, technical, and statistical skill. Ability to synthesize/analyze diverse information, develop and recommend strategies, and make decisions.
- Excellent written and oral communication skills; possessing the ability to convey complex information - simply and clearly - to senior business leaders.
- Strong financial and reporting acumen with specific understanding of key drivers of credit card profit and loss.
- Ability to work in a fast-paced, dynamic environment.
- Ability to manage multiple projects and prioritize work requirements across a multi-disciplinary team setting.
Preferred qualifications, capabilities, and skills
- Masters in Science in quantitative discipline or MBA preferred.
- Considerable background in consumer segmentation, customer profiling, and data mining
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JPMorgan Product Analyst - Senior Associate United States, Delaware, Wilmington
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Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discover.
- Maintain product roadmap and prioritized backlog that guides development efforts and ensures alignment with the product vision
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Collaborate with Technology partners on product enhancements requirements and troubleshooting when product issues are raised
- Support the end to end product development lifecycle, from ideation and design to development, testing and launch
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in problem-solving on a team within a cluster of products
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Demonstrated prior experience working in a highly matrixed and complex organization
- Strong analytical skills
- Strong written and verbal communication skills with the ability to articulate concepts to a senior management and customers across business and technology organizations
- Ability to develop collaborative relationships with business stakeholders
- Curiosity to dig into data to identify root cause and efficiency opportunities
- Creative problem solver
- Ability to use data to tell stories and drive behavior and translate business objectives into quantifiable metrics
- Proficiency in Microsoft Word, Excel, and PowerPoint
Preferred qualifications, capabilities and skills
- Functional knowledge of all Card and CCB domains impacting the Card Customer
- Knowledge on Credit card Issuer platform and credit card payment life cycle experience is preferrable
- Prior technical knowledge of coding languages (Cobol, Java, etc.) and expertise in the functionality present and its usage in the systems/application/platforms that support Chase Card Customer Experiences
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JPMorgan Card & Connected Commerce Quality Assurance Analyst United States, Delaware, Wilmington
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Required qualifications, capabilities, and skills
- 3+ years of professional experience involving Quality Reviews (QA/QC), Business Controls, Regulatory Compliance, Risk, Audit, or similar analytically focused tasks.
- Bachelor’s degree and/or CRCM (Certified Regulatory Compliance Manager) preferred.
- Demonstrated analytical and critical thinking capabilities with sharp attention to detail.
- Effective communication skills, both verbal and written, across multiple business areas and at various business levels.
- Proven organizational and time management skills, with the ability to prioritize work and meet deadlines.
Preferred qualifications, capabilities, and skills
- Collaborative mindset with the ability to build strong relationships across the organization.
- Ability to work independently, demonstrating initiative in identifying tasks and maintaining focus to achieve objectives.
- Capable of discussing differing opinions while maintaining composure and professionalism.
- Demonstrated ability to utilize procedures, job aids, training, and available resources to effectively execute tasks and resolve issues.
- Regulatory compliance knowledge of consumer-focused regulations related to marketing and digital media channels is a plus.
Strong working knowledge of advertising/marketing practices across various marketing channels is a plus.
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JPMorgan Product Analyst Senior Associate United States, Delaware, Wilmington
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As the Product Analyst Senior Associate, you will be responsible in driving end-to-end execution for the product’s vision and prioritized roadmap agenda. Ensure the health and wellness of the team remains on point with transparency and communication of work in flight to closure. Partner with product and technology to overcome impediments preventing productivity and continuously promote a unified culture by encouraging team collaboration.
Other responsibilities include:
Build strong relationships with Product and Technical partners, setting clear expectations and providing excellent written and verbal communication.
Maintains a deep knowledge of area product vision, strategy, roadmap, technical and operational.
Develop and maintain business architecture and capabilities models that reflect the product’s strategies and goals.
Work closely with IT teams to ensure that technology solutions align with business needs and capabilities.
Facilitate workshops and meetings to gather requirements and drive consensus.
Monitor industry trends and best practices to ensure the organization remains competitive.
Develop and maintain documentation related to business architecture and processes.
Strong focus on risk and controls.
Partners with PO’s/APO’s/Agility Leads/Designers to confirm impacts and scope across teams.
Monitors Jira hygiene and enforces Jira standards.
Tracking of IT and non-IT work.
Responsible for managing product roadmap to align to the product budget and ensuring team availability.
Release Management and communication.
Proactive identification & management of issues
Support the Agility Lead in driving continuous improvement across the team in order to drive efficiencies and improve the overall effectiveness of agile.
Manage dependencies, including inside and outside of product areaThis role requires a wide range of strengths and capabilities, including:
Proven experience as a Business Architect or in a similar role.
Strong understanding of business processes, systems, and technology.
Excellent analytical and problem-solving skills.
Ability to communicate effectively with stakeholders at all levels.
Ability to create and maintain relationships with a wide range of stakeholders throughout the firm.
Experience with business modeling tools and methodologies.
Strong project management skills and the ability to manage multiple projects simultaneously.
BS/BA degree or equivalent experience.
Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines.
Strong understanding of firmwide risk and controls.
Understanding of global and line of business project and program management standards and methods.
Experience working with high-performing teams in complex program execution.
Strong understanding of Waterfall and Agile methods; stakeholder management; budget management, risk management and operations.
Open to change, with the ability to quickly learn new processes and adapt in a fast paced-environment.
Self-starter with strong initiative
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JPMorgan Product Analyst - Senior Associate United States, Delaware, Wilmington
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Job responsibilities
- Modeling financial statements and industry dynamics
- Performing detailed valuation work
- Assessing relevant news events
- Analyzing complex data sets
- Writing research notes, sector pieces, industry and market overviews
- Advising internal and external clients, corporates and management teams
Required qualifications, capabilities and skills:
- Expected graduation date of September 2026 – July 2027 from a Bachelor’s or Master’s program
- If you are pursuing a Master’s Degree, it must be completed within 2 years of your Bachelor’s Degree
- Proven analytical skills (e.g., algebra, statistics, probability), experience with quantitative and data analysis
- Exceptional writing skills
- Genuine interest in financial markets and economic data and trends
- Ability to multi-task and collaborate within a team environment
- Strong organizational skills and ability to meet deadlines in a dynamic environment
- We’re a global company whose primary business language is English and so fluency in English is required.
- Fluency in Korean is required as you will focus on client engagement and business development for the desks covering the Korean market.
To be eligible for this program, you must be authorized to work in South Korea. We do not offer any type of employment-based immigration sponsorship for this program.
Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.
Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it’s important to complete all relevant application questions so we have as much information about you as possible.
After you confirm your application, we will review it to determine whether you meet certain required qualifications.
If you are advanced to the next step of the process, you’ll receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
Completion of the HireVue video interview is required, and your application will not be considered for further review until you have completed it. We strongly encourage that you apply and complete this as soon as possible, since programs will close as positions are filled.
Please email us atfor any enquiries, and visit
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Goldman Sachs Summer Analyst United States, Delaware, Wilmington
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About the program
Our Summer Analyst Program is a nine to ten week summer internship for students pursuing a bachelors / graduate degree. You will be fully immersed in our day-to-day activities.
As a participant, you will:
- Attend orientation where you’ll learn about our culture, as well as the benefits and responsibilities of being a member of the firm
- Receive training designed to help you succeed
- Have the opportunity to work on real responsibilities alongside fellow interns and our people
- Each applicant has the opportunity to apply to up to 4 separate business / location combinations in any given recruiting year. Any additional application will be auto withdrawn. In order to apply to an additional opportunity, you must withdraw a current application that has not been turned down.
- A single applicant should not create multiple email addresses to apply to additional opportunities
These jobs might be a good fit
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- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
These jobs might be a good fit
