Your impact
Our Operation & Maintenance (O&M) Regional Supervisors:
- Manage staff across several states for a major private-sector industrial client.
- Organize and direct all onsite contract operations teams (projects) within the assigned portfolio.
- Provide clients with effective performance in compliance with local, state, and federal regulatory agency water quality permit requirements.
- Create a safe work culture and ensure safe work practices are followed by all staff.
- Maintain assigned sites in Operational and Regulatory compliance.
- Provide support, mentoring, training, and leadership to assure the highest possible effort on the part of onsite managers, local staff, and operators in the region.
- Ensure staff stays on task and completes job related duties.
- Assure personnel compliance with corporate reporting systems and customer reporting systems.
- Lead O&M personnel development and training program to drive professional advancement within the organization.
- Implement O&M training programs to develop all levels of associates at regional sites, recommend new training requirements, undertake to advance professional skills, mentor new project managers and members of the contract operating teams with a written plan.
- Assure the implementation of all required training programs and performance reviews for new and existing projects.
- Lead O&M Safety, Maintenance, Process Control, cost/savings, process optimization, and Sustainability efforts in the assigned portfolio.
- Participate in the selection, assignment, and orientation of all onsite supervisors and motivate extraordinary, self-starting effort by onsite supervisors.
- Support affirmative action and diversity efforts in the assigned portfolio ·
- Assure O&M management of the proper execution of job performance interviews and in the continuing communication of management policies to all personnel.
- Develop all of the technical skills to function as an onsite manager and are prepared to perform these functions during project start up as well as during emergency situations.
- Verify and complete all job-related documents and reports.
- Maintain quality of operations and deliverables at the levels expected by client and by Jacobs, including achievement of Key Performance Indicators (KPI) where applicable.
- Frequently travel to sites for Client meetings, Inspections, and Operational Compliance.
- Provide support with business development of contract operations and other efforts.
- Report on all competitive contract services sales efforts and advises marketing personnel of these efforts and prepare other reports and presentations as required.
- Provide primary client relationship with client management and technical personnel and report regularly as to client confidence, satisfaction, and/or problems.
- Review monthly contract service reports for each installation, advising management as to project status, regulatory agency permit compliance, and technical/plant management attitudes.
- Support regional personnel with the handling of local problems and in the development of client relations strategies to assure successful on-going business at each site.
- Develop budgets and assist in the preparation of operations strategies to achieve compliance with regulatory agency requirements and O&M corporate objectives.
- Review all monthly project reports and utilize these materials to more effectively manage O&M client services and to assure O&M's compliance with all contract provisions and client understanding and satisfaction of services rendered.
- Actively participate in regional and local professional groups, and reports on any technology or service advancements desired by local groups and/or O&M clients.
Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.
