Operations Analyst jobs in United States, California, Redwood City

You will report to the South Central Regional Sales Director

• Expand sales within existing large customer accounts while building relationships with decision-makers.
• Develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the value/benefits of Informatica's solutions to customer requirements.
• Documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments).
• Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
• Collaborate with Marketing to develop a plan for the accounts, including events, seminars, and roadmap sessions.

• 3+ years enterprise filed sales experience.
• knowledge of a customer's decision-making process, goals, strategies, and our goals.
• Complete, "big-picture" understanding of the business and technical contexts of main accounts.
• Exudes leadership on account set and compels others to get on board.
• Great at consultative effectiveness and establishing trust with internal and external customers.
• Experience/Knowledge of selling SaaS, Data Warehousing, Database, and Business Intelligence software concepts and products.

• Promote Informatica's products, maximizes brand recognition and mindshare at all levels, and publicize success stories.
• Provide customer feedback to team members for product, systems, and process improvements.
• At this level, incumbents will have expert-level knowledge of selling our products and services.
• Assigned accounts will be of the most complex nature and will take a strategic salesperson who is used to working with larger organizations
• Account Executives sell-to and work with executive-level customer decision makers, including up to CXO levels.
• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
• Minimum 8+ years of relevant professional experience

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Tuition reimbursement program to support your and personal growth
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're looking for a
Principal Compliance Analyst

You will report to the Director of Product Security & Compliance Programs.

You will provide subject-matter expertise for compliance requirements with specific focus on ISO 27001 and FedRAMP.

• GRC software, Project Management tools, and Scanning Tools
• AWS, Azure, Google & Oracle Cloud Platforms

• Provide subject-matter expertise for compliance requirements with specific focus on ISO 27001 and FedRAMP.
• Drive compliance programs from conception to closure.
• Partner with cross-functional teams in developing our ISMS and required documentation.
• Partner with Engineering & Operations in designing control implementation.
• Define, coordinate, and participate in continuous compliance monitoring

• Lead Products internal audits to validate the efficacy of compliance security controls.
• Identify & drive compliance gaps to closure working with all stakeholders
• Lead high impact program meetings, establish and support working groups
• Represent Products org in external audits, collaborate with all teams to deliver evidence and product walkthroughs.
• What We'd Like to See

• A track record of successfully managing compliance programs from initiation to closure.
• A unique blend of business and technical understanding, a big picture vision, and the drive to make the vision a reality.
• Strong intrapersonal skills and can work between Engineering/R&D, Cloud Operations, Compliance & Security, and Product Management teams effectively and in a strongly collaborative fashion.
• We are looking for an individual with excellent security & compliance experience.

• 5+ years of ISO 27K series experience
• Knowledge & experience with NIST 800-53 and FedRAMP is desired
• Must have excellent communication (written and oral) and presentation skills; well-honed influencing skills
• ISO certifications, CISSP, CRISC, CISA, CISM

• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience

• Minimum 8+ years of relevant professional experience

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're looking for a
Principal Compliance Analyst

You will report to the Director of Product Security & Compliance Programs.

You will provide subject-matter expertise for compliance requirements with specific focus on ISO 27001 and FedRAMP.

• GRC software, Project Management tools, and Scanning Tools
• AWS, Azure, Google & Oracle Cloud Platforms

• Provide subject-matter expertise for compliance requirements with specific focus on ISO 27001 and FedRAMP.
• Drive compliance programs from conception to closure.
• Partner with cross-functional teams in developing our ISMS and required documentation.
• Partner with Engineering & Operations in designing control implementation.
• Define, coordinate, and participate in continuous compliance monitoring

• Lead Products internal audits to validate the efficacy of compliance security controls.
• Identify & drive compliance gaps to closure working with all stakeholders
• Lead high impact program meetings, establish and support working groups
• Represent Products org in external audits, collaborate with all teams to deliver evidence and product walkthroughs.
• What We'd Like to See

• A track record of successfully managing compliance programs from initiation to closure.
• A unique blend of business and technical understanding, a big picture vision, and the drive to make the vision a reality.
• Strong intrapersonal skills and can work between Engineering/R&D, Cloud Operations, Compliance & Security, and Product Management teams effectively and in a strongly collaborative fashion.
• We are looking for an individual with excellent security & compliance experience.

• 5+ years of ISO 27K series experience
• Knowledge & experience with NIST 800-53 and FedRAMP is desired
• Must have excellent communication (written and oral) and presentation skills; well-honed influencing skills
• ISO certifications, CISSP, CRISC, CISA, CISM

• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience

• Minimum 8+ years of relevant professional experience

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

A typical day consists of assisting customers and performing transactions. You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships. Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees. This results in the business is adhering to control expectations.

GVP Product Operations & Infrastructure Engineering – Redwood City, California

This role will report to theand lead a 200+ growing global organization.

Your Role Responsibilities? Here's What You'll Do

• Strategic Leadership: Develop and execute a comprehensive strategy for multi-cloud IDMC platform infrastructure across AWS, GCP, Azure, and OCI hyperscalers AND product operations for Master Data Management, Cloud Data Integration, iPaaS, and Data Governance solutions.
• Innovation & Engineering Leadership: Lead a team of directors, managers, and engineers responsible for Infrastructure, Databases, Networking, Security and Product deployments and operations. Foster a symbiotic collaboration across R&D and Operational teams. Remain current with new technologies and industry trends to refine the cloud roadmap and position us for long-term success.
• Operational Excellence: Establish and drive Site Reliability Engineering (SRE) principles, including incident management, change management, and continuous improvement to ensure platform stability and swift resolution of production issues.
• Collaboration & Stakeholder Engagement: Partner with development, product, and customer support teams to ensure platform capabilities meet internal and external stakeholder needs and communicate operational priorities and incident response.
• Cost Management & Optimization: Lead efforts to optimize operational costs (COGS & Non-COGS), manage vendor relationships, and ensure efficient allocation of the cloud budget. Iterate to optimize cloud spend with creative capacity planning on a regular cadence.

What We'd Like to See

• Bachelor's or Master's degree in computer science, Information Technology, or a related field.
• 15+ years of experience in cloud with at least 7+ years in a leadership role in a product company overseeing Product Operations, Infrastructure, and SRE.

Role Essentials

• Experience in building and scaling cloud-native architectures (AWS, Azure, GCP, OCI) for data platforms, and ecosystems such as Snowflake/Databricks with a focus on high availability, fault tolerance, and cost efficiency.
• Experience building and owning Incident Management teams to deliver 24x7 reliable operations.
• Experience with Security, networking & Compliance standards SOC2, ISO27001, and FedRAMP.
• Must have experience as an engineering leader who has designed, delivered, and scaled cloud enterprise product/s.
• Experience making buy versus build decisions, assessing in-house development versus integrating third-party platforms based on cost, scalability, and business needs.
• A strong passion, for observability, performance monitoring, and system reliability, with a strong commitment to implementing robust monitoring and alerting practices.
• Lead hiring, mentoring, and development of engineering leaders, fostering team growth.

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance, and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit