Unlock your potential in the high tech industry with Expoint. Search for job opportunities as a Support Technician in Israel and join the network of leading companies. Start your journey today and find your dream job as a Support Technician with Expoint.
Lead, mentor, and manage a team of 15 T1 support agents, ensuring full coverage and high performance. Define and implement processes, tools, and best practices to meet team KPIs and...
DESCRIPTIONAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the , we encourage candidates to apply. If...
DESCRIPTIONYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help...
Provide first-line support to users for hardware, software, and network-related issues through various communication channels (phone, email, in-person). Diagnose, troubleshoot, and resolve technical issues in a timely manner, escalating to...
Take ownership of reported customer issues and drive them to resolution. Research, diagnose, and troubleshoot system issues, providing effective solutions. Follow escalation procedures to route unresolved problems to the appropriate...
Installing, inspecting, and maintaining HVAC and refrigeration systems. Troubleshooting and repairing HVAC and refrigeration equipment as needed. Performing routine maintenance tasks such as cleaning, lubricating, and adjusting system components. Diagnosing...
Lead, mentor, and manage a team of 15 T1 support agents, ensuring full coverage and high performance. Define and implement processes, tools, and best practices to meet team KPIs and...
The IT support technician is a vital role in the technological and digital world of Israel. Utilizing both technical knowledge and customer service skills, this individual provides technical assistance and support services to businesses and private individuals alike.
A Support Technician must be knowledgeable in a wide range of concepts and technologies. This professional is responsible for assisting customers with software installation, troubleshooting, and configuring computer systems. Additionally, they must be prepared to provide diagnosis and repair of technical issues and recommend solutions. The technician must display the ability to explain and teach technology concepts to customers and comprehend their questions in an effort to correctly resolve their issue.
In addition to technical expertise, the IT support technician will show proficiency in customer service. This includes enthusiastically responding to customer inquiries, attending to their IT needs, and helping them foster better understanding of the technology.
Expoint, a job search platform tailored for the technology industry, provides professionals with an opportunity to showcase their qualifications and gain exposure. Whether you are a first-time job-seeker in the technology industry or an experienced IT professional, Expoint is a great way to explore a potential role as an IT support technician in Israel. By listing your credentials and skillsets, you can make yourself visible to employers and recruiters and demonstrate your understanding of technical concepts and customer service.