Customer Relations Manager jobs in Israel

• Work closely with the product management, design, and customer experience teams to gather product feedback and ensure a seamless customer experience throughout the product life cycle
• Develop a deep understanding of the product, its unique value proposition, and target customer segments. Craft compelling positioning and messaging that effectively communicates the product's benefits and differentiation in the market
• Develop and communicate Elementor’s value proposition through marketing materials, web pages, emails, product screens, and more, to drive feature adoption, success and retention
• Collaborate with cross-functional teams to develop and execute comprehensive go-to-market strategies that maximize awareness and user acquisition of the product.
• Leverage customer research, feedback, and market intelligence to develop accurate customer segments and identify key customer pain points, needs, and preferences. Align marketing initiatives to address these insights and create compelling customer experiences
• Create impactful marketing materials, including product videos, website content, emails, and blog posts, that effectively communicate the value and benefits of Elementor’s product to increase awareness and adoption
• Plan and execute the successful launch of the new product, including coordinating marketing activities, monitoring campaign performance, and adjusting strategies as needed. Measure and report on campaign effectiveness and make data-driven recommendations for optimization
• Improve user journeys to increase customer acquisition, conversion, and engagement rates

• 3+ years of proven experience as a Product Marketing Manager
• Excellent communication and storytelling skills, with the ability to craft compelling narratives for different audiences and channels
• Strong analytical skills, with the ability to interpret data, draw actionable insights, and make data-driven decisions
• Have experience creating high-end marketing collateral across multiple channels
• Ability to work collaboratively and cross-functionally in a fast-paced, dynamic environment
• Possess a high degree of design aesthetics, and can guide other stakeholders towards the best results
• Have strong proven analytical skills, are data-driven, and are familiar with A/B testing
• Self-starter who can work independently and manage multiple projects simultaneously
• Experience with targeting SMB/mid-market is a plus.
• Excellent verbal and written communication skills in English.
• Experience with WordPress and Elementor - an advantage

• Build and own the monetization strategy and vision for our live games with millions of users.
• Plan, create, and implement day-to-day in-game events and promotions to drive growth in key business KPIs.
• Lead the execution of A/B tests on different game features and ad implementations to improve game performance.
• Analyze market trends and transform data findings into actionable recommendations that generate higher monetization performance.
• Collaborate with internal cross-functional teams, including Game Design, Game Economy, and Business Analyst, to ensure our vision is fully executed.

• Proven experience in a Product Manager role within the gaming industry.
• A deep understanding of the mobile gaming market, including knowledge of trends and player behavior.
• Strong analytical skills with a methodological approach to data-driven decision-making.
• Proven experience working with software development teams using an Agile methodology.
• A "can-do" attitude and a solution-oriented mindset.
• Excellent written and verbal communication skills

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Product Vision & Roadmap

• Translate company and product strategy into a clear, actionable roadmap.
• Prioritize initiatives based on customer needs, data insights, and technical feasibility.
• Ensure timely delivery of features that create measurable value for users and the business.

Cross-Functional Leadership

• Align engineering, design, marketing, and CS to deliver high-quality releases at scale.
• Partner with GTM to ensure successful adoption, from launch strategy to creator education.

Customer & Market Insight

• Conduct research and data analysis to identify unmet needs of web creators.
• Translate insights into innovative product experiences.

Metrics & Growth

• Own product KPIs (adoption, retention, ARR contribution) and iterate based on measurable outcomes.
• Champion experimentation and data-driven decision making.

• 5+ years in SaaS product management, leading a full product lifecycle from strategy to launch.
• Strong analytical and strategic thinking; fluent with data tools and experimentation frameworks.
• Excellent communicator who bridges technical and business contexts.
• Ability to thrive in a fast-moving environment with high ownership.
• Experience working with AI/LLM products: from ideation through integration with engineering/data science teams- Must

• Nice-to-Haves
• Familiarity with the WordPress ecosystem and web creator workflows.
• Experience with AI, automation, or headless commerce solutions.
• Background in building for the creator economy.
• Proven track record in web creation, digital commerce, or AI-powered products.

• Manage and optimize our affiliate program: Evaluate our existing affiliate activities and campaigns. Identify possible solutions and propose improvements to achieve the best results.
• Implement strategies to attract both newbie affiliates and top industry affiliates (influencers). You’ll need to find them, recruit them, and get them to promote our brand.
• Handle influencer partnerships, contract negotiations, content planning, and feedback provision.
• Foster affiliate relationships: Serve as the primary point of contact for affiliates to provide support, answer inquiries, and resolve potential issues. Collaborate with affiliates to develop and execute marketing campaigns that align with our brand and goals.
• Performance tracking and reporting: Monitor and analyze affiliate performance metrics, such as conversion rates, traffic, and revenue generated. Report on the results of affiliate initiatives to senior management, providing insights and recommendations for improvement.
• Payment management: Coordinate the timely and accurate payment of affiliate commissions, ensuring transparency and accuracy in the payment process.

• 3+ years of experience as an affiliate manager or in a related field
• Demonstrated success in managing and growing affiliate programs, preferably in the software or digital marketing industry
• Ability to effectively communicate with affiliates and senior management and collaborate with other department members to convey information and resolve issues
• Proficiency in analyzing and interpreting affiliate performance data
• Ability to identify trends, draw insights, and make data-driven recommendations for optimization and growth
• Proven track record of achieving and exceeding affiliate program goals and targets with a proactive, results-oriented mindset that drives affiliate performance and revenue growth
• Strong interpersonal skills and the ability to build and maintain affiliate relationships
• In-depth knowledge of affiliate marketing concepts, strategies, and industry best practices.
• Familiarity with affiliate tracking platforms and tools such as Ahrefs, Similarweb, Google Analytics, and more
• Familiarity with Elementor products and services - an advantage
• Proven track record of working with influencers - an advantage
• Excellent English written and verbal communication skills

• Conduct data analysis to identify trends and insights, executing strategies to optimize user acquisition activity.
• Collaborate with account management teams to support and optimize key gaming accounts, ensuring client satisfaction and success.
• Communicate with advertisers on providing suggestions to optimize campaigns and improve user acquisition strategy.
• Work closely with internal teams to implement improvements, develop new features, and adjust strategies to ensure client success.
• Develop and present client-facing materials, including partnership decks, case studies, and presentations to drive business development efforts.

• Analytical Skills: Exceptional analytical and problem-solving skills with proficiency in data analysis tools such as Excel, Imply, or Looker.
• Strategic Thinking: Ability to approach problems strategically and execute strategies cross-functionally.
• Strong team player with excellent collaboration and interpersonal skills.
• Communication Skills: Excellent written and verbal communication skills in English, with the ability to present complex data insights clearly and effectively.
• Industry Knowledge: Previous experience working on mobile gaming or in the ad tech/gaming industry.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication skills in English.

• Familiarity with mobile app tracking and attribution analytics platforms.
• Advantage - Russian speaker.

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.