Senior Program Manager jobs in Ireland
Boston Scientific Senior Supplier Quality Manager II Ireland, Galway
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Key Responsibilities:
- Leads, develops, and empowers the Galway Supplier Quality team to deliver exceptional results through coaching, mentoring, and talent development initiatives.
- Serves as the primary representative for Global Supplier Quality at the Galway site, ensuring alignment with global sourcing strategies, corporate objectives and on the Regional Supplier Quality Management team.
- Provides strategic direction on supplier quality programs, driving excellence in supplier performance, compliance, and continuous improvement.
- Builds and sustains strong partnerships with suppliers, internal manufacturing, and cross-functional stakeholders to achieve business and quality goals.
- Maintains accountability for product quality decisions, including the assessment and disposition of non-conforming materials from suppliers.
- Champions a culture of continuous improvement, fostering innovation and operational excellence across supplier quality processes and systems.
- Demonstrates effective change leadership, proactively managing transformation initiatives to strengthen quality performance and supplier collaboration.
- Monitors and reports key supplier quality metrics and trends, implementing data-driven actions to mitigate risk and improve overall supplier capability.
- Acts as a key contributor in supplier audits, escalations, and customer complaint investigations, ensuring timely resolution and systemic corrective actions.
- Promotes an inclusive, entrepreneurial work environment that empowers team members and reinforces Boston Scientific’s vision, values, and commitment to patient safety and quality.
- Drive compliance with Quality Policy and Supplier Quality standards.
- Lead and develop a professional team, set priorities, allocate resources, and establish operating policies.
- Resolve complex technical and organizational issues; develop and implement solutions with broad impact.
- Influence decisions internally and externally; communicate technical information in clear business terms.
- Accountable for business results, project planning, and achievement of SQP-level goals through leadership and mentorship.
Education & Experience:
- Level 8 Honors Bachelor’s Degree in a technical discipline such as Science or Engineering. (STEM)
- Minimum of 8 years’ experience in manufacturing operations, supplier quality, or engineering, including people management and leadership responsibility.
- Proven record of leading teams, with demonstrated ability to build high-performing, inclusive, and accountable organizations.
- Strong technical foundation with, demonstrated logical decision-making focused on product quality and patient safety.
- Demonstrated ability to manage and influence internal and external stakeholders, to drive alignment and commitment
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Boston Scientific R&D Manager - M3 Ireland, Galway
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About the role
The ideal Principal Design Quality Assurance Engineer will bring their leadership to new product development projects and sustaining projects for our innovative electrophysiology cardiovascular products portfolio. Furthermore, they will develop, establish, and maintain quality-engineering methodologies, systems, and practices which meet BSC, customer, and regulatory requirements.
Your responsibilities include:
- Lead Quality function for product development teams within the BSC Quality System to develop new Medical Electrical Equipment (MEE) and Medical Electrical Systems (MES) as part of a core group of Design Quality Assurance (DQA) Engineers.
- Provide quality and compliance inputs to project teams for project decisions and deliverables (i.e. Design Change Analysis; Design Inputs, Design Outputs; Test Method Development and Validation; Design Reviews; Design Verification and Validation; Usability Testing; SW Validation; Process Validation; and Labeling).
- Provide quality and compliance inputs for post market product sustaining activities, such as design changes, Non-Conformance Reports (NCEP); Corrective and Preventive Actions (CAPA’s); Product Inquiry Report/Field Action Assessment (PIRs); Field Signals Evaluations and Field Actions.
- Lead Risk Management processes for new products with key inputs from cross-functional product development teams (i.e. Risk Management Plan, Risk Management Report, Risk/Benefit Analysis, Hazards Analysis, dFMEA, pFMEA, etc.)
- Engagement with project teams for Systems Engineering and Systems Risk Management as a Subject Matter Expert (SME).
- Lead NPD projects as a DQA SME and work with R&D Product Development Engineers to review Hardware/Software systems architecture(s) and identify possible failure modes/risk control opportunities for these complex systems.
- Responsible for collaborating within a team to identify and implement effective controls to support development or maintenance of products to meet internal and external requirements.
- Builds quality into all aspects of work by maintaining compliance to all quality requirements.
- Support internal and external regulatory audits as required.
- Other duties as necessary or required by the organization.
what we're looking for in you:
Required Qualifications
- B.Sc in Biomedical, Electrical Engineering or equivalent.
- 10 years of medical device engineering experience, with experience inMedical Electrical Equipment/Systems (MEE / MES).
- Applied knowledge in the verification and validation of Capital Equipment, including hardware, software, firmware, and systems of systems interdependencies.
- Experienced in working in a regulated environment for example FDA, ISO standards, EUMDR, IEC 60601, EN ISO 14971, IEC 62304 and EN ISO 13485.
- Strong leadership, relationship building, and team building skills.
- Demonstrated ability to mentor and coach others in analysis and risk based decision-making processes to balance business and compliance needs.
- Strong communication and presentation skills.
- Strong applied knowledge of statistical concepts, tools, and methodologies.
- Travel approximately 5-10%.
Preferred Qualifications
- Experience with Software as a Medical Device (SaMD) and/or systems integration
Maximum Salary: $ 197000
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
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West Pharma Senior Specialist Quality Engineer Ireland, Waterford
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To ensure quality and technical standards are in place and in use ensuring product and service consistently meets customers’ requirements.
Developing and implementing continuous improvement programs covering production processes and quality management systems.
Analysis of quality problems to identify root causes and implement corrective action to reduce risk of quality failure.
The person will have a strong understanding of the requirements of and the implementation of quality management system and technical standards.
• Review and approval of qualification lifecycle documents for facility & utilities, process equipment and laboratory instrumentation.
• Review and approval of laboratory test results
• Ensuring Data Integrity of laboratory results
• Assist in the investigation and closure of Laboratory investigations, Deviations and Out of specifications
• Communication with External Customers
• Maintenance of validation status of QC and production facilities, equipment, instrumentation and software via review and approval of planned changes and new process introduction.
• Review and approve sampling plans & procedures related to manufacture of products.
• Lead and perform risk assessments and implement control plans.
• Review and approve batch records against approved specifications, quality standards, company procedures and regulatory filings for release of product to market.
• Ensure non conformances/deviations/complaints are investigated and assessed for root cause and identification and closure of effective CAPA’s
• Support quality systems implementations and user acceptance testing where required.
• Lead in Continuous Improvement of Quality processes
• Interact and collaborate with Laboratory; Operations and other functions to support Analytical Laboratory Services and production and timely resolution of issues and investigations.
• Participate in internal audit and Shop Floor audit program
• Maintenance of professional and technical knowledge by attending educational events, reviewing publications, establishing networks and benchmarking.
• Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct.
• Compliance to all local site Environmental, Health and Safety regulations.
• Compliance to all local site company policies, procedures and corporate policies.
• Perform additional duties as required
Basic Qualifications
- Degree in a Quality, Science or Engineering or equivalent discipline.
Desired:
- Quality Auditing certification.
- Lean/Six Sigma certification.
- Supervisory experience.
• 5+ years’ previous industrial experience of working as a Quality Engineer or Quality specialist in an ISO13485, EU GMP or 21 CFR Part 210,820 or 211 design or manufacturing environment. Aseptic or sterile manufacturing experience is desired.
• Review and approval of facility, equipment and process validation
• Analytical Method, Equipment/Process and Software Qualification
• Involvement in new product introduction or technical transfer activities.
• Quality planning and communication skills.
• Strong technical writing ability.
• Ability to liaise with customers and suppliers in an informed professional manner.
• Excellent IT, communication and interpersonal skills using current office technologies.
• Ability to work on own initiative, coupled with involvement on cross-functional teams.
• Interest and willingness to learn new skills and take on new tasks
• Strong sense of urgency and flexibility.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
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MongoDB Senior Staff Technical Program Manager Ireland, Dublin
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As a Sr. Staff Technical Program Manager, you will partner with key Engineering, Product, Product Design, Marketing, and Analytics stakeholders to conduct data-driven experiments and deliver features for MongoDB. As a seasoned program leader, you will be responsible for one of our most mission-critical programs this fiscal year, and own executive level communication related to the program.
The right candidate for this role will be:- Experienced with 15+ years of working in an engineering organization leading complex cross-functional technical programs
- Experienced with 10 years of Software development background, with Cloud storage and compute products
- Experience with Service Oriented Architecture and Cloud Infrastructure
- Able to leverage their knowledge and experience to influence technical discussions, summarizing outcomes and next steps
- Skilled at communicating across a diverse set of engineers and stakeholders
- Hyper-organized and capable of coordinating across multiple independent work streams and organizations
- A role model for effective execution practices, driven by an attuned sense of priority and urgency
- Able to leverage their experience in program delivery to influence improvements to our tools, operations, and architecture
- Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
- Familiar with MongoDB or a comparable technology
- Interested in business automation work such as scripting in Python, Google Apps Script and Slack
- Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
- Recognize patterns in a sea of information and take action accordingly
- Design, maintain, and improve the processes and tools that power program delivery
- Build strategic partnerships with Product and Engineering stakeholders
- Expand knowledge into new domains as called upon
- Act as a mentor to junior TPMs and lead by example
- Embody and
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MongoDB Site Reliability Engineer Senior Staff Infrastructure Securi... Ireland
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- Research – Analyze customer requirements, the data, cloud, and fast-evolving AI market landscape, and competitive offerings to identify key points of MongoDB differentiation. Partner with technical experts to conduct deep-dive comparisons and feed insights into product strategy and GTM plans
- Content Curation – Develop a range of collateral that fully articulates the value of MongoDB, translating technical capabilities into messages that resonate with diverse audiences – from developers to C-level decision makers
- Strategic Guidance – Monitor the broad competitive landscape and advise senior leadership on product and sales strategies, marketing plans, roadmap planning, and other cross-functional go-to-market initiatives
- Sales Enablement and Support – Support our sales team and partners on market trends and competitive positioning, enabling them to effectively qualify opportunities and drive positive outcomes for our customers with MongoDB. Act as a trusted advisor to sales leaders and provide actionable insights related to competitors to our largest and most important accounts
- External Engagement – Support customer-facing conversations, proposal and information requests, analyst briefings, and industry events. Represent MongoDB externally as a trusted subject-matter expert
- Contribution towards revenue-driving engagements and initiatives
- Maintaining MongoDB’s current high win rate against competitors
- Content effectiveness (e.g., reach, engagement, actions)
- Increased adoption and influence of CI insights and content across the company
- Minimum of 8 years experience in technology product marketing, development or management roles that included competitive or technical market analysis, though other roles and relevant experience will be considered
- Experience with enterprise architecture with a particular focus on scalable and highly available distributed systems. Ability to rapidly build a practitioner-level understanding of MongoDB and multiple competitors
- Understanding of the data management landscape, including a broad range of data technologies, such as RDBMS, document, NoSQL, text and vector search, and emerging AI systems
- Excellent written and verbal communication and collaboration skills with the ability to develop and lead with a point of view, producing stellar writing as part of a team, under tight deadlines
- Demonstrated success in positioning industry-leading products and services
- Advanced Degree with proven background (i.e., Master's, Ph.D, or equivalent experience)
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MongoDB Staff Technical Program Manager Ireland, Dublin
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As a Staff Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and even Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making.
Position Expectations- Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery
- Recognize patterns in a sea of information and take action accordingly
- Develop a strategic approach to program management that balances agility and process. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives
- Build strategic partnerships with Product, Design, and Engineering stakeholders
- Expand knowledge into new domains as called upon
- Act as a mentor to junior TPMs and lead by example
- Embody and
- Experienced with 10+ years of working in an engineering organization leading complex cross-functional technical programs
- Experienced with 5+ years of Software development background
- Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals
- Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps
- Skilled at communicating across a diverse set of engineers and stakeholders
- Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
- Hyper-organized and capable of coordinating across multiple independent work streams and organizations
- A role model for effective execution practices, driven by an attuned sense of priority and urgency
- Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture
- Trained in working with project tracking software (e.g. Jira, Rally, MS Project)
- Familiar with MongoDB or a comparable technology
- Exposed to generative AI and Machine Learning
- Interested in business automation work such as scripting in Python, Google Apps Script and Slack
- Familiar with tools and methodologies for code analysis, refactoring, and automated testing
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MongoDB Site Reliability Engineer Senior Staff Deployments Ireland, Dublin
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This role is a cornerstone of our Global VIP Support function, responsible for proactive, high-touch (“white-glove”) technology support for our most senior leaders and their Executive Assistants (EAs).
As the West Coast VIP Support Ambassador, you are the single-threaded owner for executive technology needs in the US Pacific time zone, partnering closely with our NYC (US/Eastern) and Dublin (EMEA) VIP specialists to deliver near 24×5 global coverage.
You will blend senior-level IT support with strong AV and collaboration expertise to protect the most critical executive workflows and events. You will also play a key role in developing and delivering IT training for the EA community, and partnering with Internal Comms and AV on All Hands support. This role requires excellent judgment, calm under pressure, empathy, and the ability to drive complex issues to resolution while maintaining executive trust.
Key Responsibilities1. White-Glove Incident Response & Resolution
- End-to-end ownership of VIP incidents (P0–P3) during West Coast core hours (typically 9:00–18:00 PT).
- Triage, diagnose, and resolve issues across devices, apps, networking, conferencing, and AV
- Own communication, status updates, and follow-through until full resolution
- P0/P1 live support:
- Join meetings live for shadow checks, audio/video verification, and real-time triage
- Rapidly implement workarounds (room swaps, dial-in bridges, alternate devices) when needed
- PagerDuty participation:
- Participate in the global VIP on-call rotation for after-hours/weekend executive incidents
- Acknowledge and route alerts, escalate per the VIP escalation matrix, and coordinate with NYC/EMEA counterparts
- Smart handoffs for non-VIP traffic:
- Quickly identify non-VIP/general tickets, capture clear diagnostic notes, and hand off to regional L2/IT support
- Remain the escalation point when the issue has executive impact
2. Proactive Care, Stability, & Event / All Hands Support
- Device health and stability:
- Perform regular health checks on executive laptops, backup devices, mobile devices, and conferencing apps
- Ensure OS, security tooling, collaboration apps, and certificates are up to date prior to key events or travel
- High-stakes events & All Hands support:
- Own technical prep for West Coast-based Board meetings, earnings calls, All Hands, customer keynotes, and other VIP events
- Partner with Internal Comms on All Hands execution, including:
- Slide advancement and content playback
- Run-of-show adherence and timing
- Panelist confirmation, speaker tech checks, and backup plans
- Partner with the AV team to provide backstage live support, including green room coordination, backstage comms, and rapid issue triage during broadcasts
- AV/room expertise:
- Maintain a deep understanding of executive rooms and spaces (Zoom Rooms, Teams rooms, DSPs, control systems, cameras, mics)
- Partner with AV Engineering to quickly remediate recurring room issues and ensure executive spaces meet reliability targets
- Automation mindset:
- Identify repeatable VIP support workflows and collaborate with IT/AV engineering to automate (e.g., monitoring alerts, health checks, loaner kit workflows, report generation)
3. Executive Relationship Management, EA Training & Travel Support
- Single-threaded owner for a portfolio of executives/EAs:
- Build trusted relationships with executives and their EAs as their direct technology partner
- Conduct regular check-ins to understand pain points, preferences, upcoming travel, and event calendars
- EA IT training & enablement:
- Design and deliver IT training and development programs for the EA team, focused on collaboration tools, meeting best practices, AV room usage, and VIP playbooks
- Create short guides, office hours, and targeted sessions to help EAs execute complex events and day-to-day workflows with less friction
- Travel & remote support:
- Prepare travel briefs (devices, adapters, connectivity, security, backup options) for executive trips
- Coordinate with hotels, venues, and customer sites on AV and network readiness when required
- Provide occasional on-site support at home offices or offsite locations as needed
- Documentation & knowledge sharing:
- Keep VIP runbooks, playbooks, and checklists current for core tools (Zoom, Teams, WebEx if used, room systems, travel setups)
- Contribute to internal knowledge bases to reduce repeat incidents and enable broader IT teams and EAs to support executives effectively
0–30 Days: Foundational Readiness & Onboarding
- Fully up to speed on the services and technologies we deploy and maintain
- Successfully passed a mock P0 drill, demonstrating calm under pressure and ability to use communication templates
- Complete full runbook, PagerDuty, and Zendesk workflow training
- Shadow two full on-call rotations before taking primary ownership
30–90 Days: Independent Ownership & Proactive Action
- Independently handle day-to-day VIP IT tasks and manage regional handoffs at shift end
- Actively initiate monthly VIP device health checks for assigned executive portfolios
- Fully own triage and resolution for VIP P0/P1 incidents within assigned SLAs (e.g., P0 First Response < 15 min; P1 First Response < 30 min)
- Begin actively developing novel solutions to inefficient processes and problems in your region
90 Days – 1 Year: Efficiency, Strategy & Process Ownership
- Achieve and consistently maintain high weekend SLA compliance (>98%) for PagerDuty coverage
- Lead quarterly EA roundtable/account reviews for your assigned executive portfolio
- Drive a measurable decrease month-over-month in repeat incidents by owning and implementing preventative actions
- Think largely in terms of efficiency, using the skills necessary to execute on automation ideas, and become a trusted technical voice in the organization
Required
- Experience:
- 5+ years in IT end-user support, service desk, or field support
- Meaningful experience (ideally 2+ years) supporting senior leaders, high-touch stakeholders, or VIP users
- Platform & tooling fluency:
- Strong experience with macOS and Windows, common productivity suites (Google Workspace and/or Microsoft 365), and modern endpoint management
- Troubleshooting strength:
- Proven ability to troubleshoot complex, end-to-end issues across devices, networks, identity, and collaboration tools
- Comfortable working in ambiguous, time-sensitive situations and making practical tradeoffs
- Collaboration, AV & live events:
- Hands-on experience with video conferencing platforms (Zoom, Zoom Rooms, Teams, etc.) and meeting room systems
- Experience supporting live events or All Hands (e.g., slide advancement, panelist support, run-of-show execution)
- Familiarity with common AV components (cameras, microphones, DSPs, control panels) and how they interact in a room
- Training & communication:
- Exceptional written and verbal communication skills
- Experience explaining workflows, tools, or best practices to non-technical users, and adapting training material for an EA audience
- Customer mindset:
- Empathetic, patient, and service-oriented; comfortable supporting demanding schedules and high expectations
- Discreet and trustworthy with sensitive information
Preferred
- Experience in a high-growth SaaS, technology, or financial environment supporting senior leadership
- Familiarity with tools such as Okta, JAMF, Meraki, Confluence, Jira, Slack, and modern monitoring/alerting systems (e.g., PagerDuty, Utelogy, Zoom dashboards)
- Experience partnering with AV Engineering, Workplace/Facilities, and Internal Comms teams to deliver high-quality live events and All Hands
- Comfort with light automation or scripting (e.g., Python, PowerShell, or workflow tools) to reduce repetitive manual tasks
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Key Responsibilities:
- Leads, develops, and empowers the Galway Supplier Quality team to deliver exceptional results through coaching, mentoring, and talent development initiatives.
- Serves as the primary representative for Global Supplier Quality at the Galway site, ensuring alignment with global sourcing strategies, corporate objectives and on the Regional Supplier Quality Management team.
- Provides strategic direction on supplier quality programs, driving excellence in supplier performance, compliance, and continuous improvement.
- Builds and sustains strong partnerships with suppliers, internal manufacturing, and cross-functional stakeholders to achieve business and quality goals.
- Maintains accountability for product quality decisions, including the assessment and disposition of non-conforming materials from suppliers.
- Champions a culture of continuous improvement, fostering innovation and operational excellence across supplier quality processes and systems.
- Demonstrates effective change leadership, proactively managing transformation initiatives to strengthen quality performance and supplier collaboration.
- Monitors and reports key supplier quality metrics and trends, implementing data-driven actions to mitigate risk and improve overall supplier capability.
- Acts as a key contributor in supplier audits, escalations, and customer complaint investigations, ensuring timely resolution and systemic corrective actions.
- Promotes an inclusive, entrepreneurial work environment that empowers team members and reinforces Boston Scientific’s vision, values, and commitment to patient safety and quality.
- Drive compliance with Quality Policy and Supplier Quality standards.
- Lead and develop a professional team, set priorities, allocate resources, and establish operating policies.
- Resolve complex technical and organizational issues; develop and implement solutions with broad impact.
- Influence decisions internally and externally; communicate technical information in clear business terms.
- Accountable for business results, project planning, and achievement of SQP-level goals through leadership and mentorship.
Education & Experience:
- Level 8 Honors Bachelor’s Degree in a technical discipline such as Science or Engineering. (STEM)
- Minimum of 8 years’ experience in manufacturing operations, supplier quality, or engineering, including people management and leadership responsibility.
- Proven record of leading teams, with demonstrated ability to build high-performing, inclusive, and accountable organizations.
- Strong technical foundation with, demonstrated logical decision-making focused on product quality and patient safety.
- Demonstrated ability to manage and influence internal and external stakeholders, to drive alignment and commitment
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