Customer Service jobs in Ireland

At Expoint, our customer service roles in Ireland offer some of the most sought-after positions for those in the tech industry. Our customer service representatives provide an essential link between our customers and the company. This position involves creating long-term relationships with our customers and developing their experience with the company. This is achieved by proactively assisting them with their enquiries and troubleshooting, providing a satisfactory resolution to any queries they might have. Our customer service representatives must be highly organized, patient and have excellent communication and interpersonal skills. At Expoint, customer service representatives are responsible for monitoring existing customer accounts, analyzing customer feedback, resolving customer issues and challenges, and promoting and up-selling our services and products. As such, the role requires an in-depth and comprehensive understanding of our products and services. You would be required to stay up to date with advances and improvements in the company’s services and products, and promote the company’s values. Being a customer service representative at Expoint also offers the opportunity to take part in customer feedback and suggestion analysis, as well as contribute to initiatives in developing customer loyalty programmes. We believe in rewarding our customer service representatives for the excellence they achieve in each task and strive to create a workplace that is respectful, transparent and collaborative. At Expoint, we’ll also provide exceptional training opportunities to ensure that our customer service representatives have the skills and knowledge to represent the company in the best way possible. If you’re an ambitious tech industry professional looking to flourish in a customer service role in Ireland, Expoint promises to offer the right opportunity.