Jobs in Ireland, Dublin

Essential Responsibilities:

• Identify issues and recommend best practices for internal control processes.
• Lead functional projects and programs to enhance internal control effectiveness.
• Partner with teams to analyze business trends and their impact on internal controls.
• Develop and implement strategies for process improvements within the internal controls function.
• Ensure compliance with laws and regulations through effective internal control measures.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualification:

• Lead the end-to-end management of issues and incidents, ensuring timely detection, root cause analysis, remediation planning, and closure. Collaborate closely with business, product, and operational teams to ensure all issues are accurately captured in governance tools and tracked through appropriate oversight forums.
• Conduct comprehensive risk assessments across PayPal’s products and business processes to proactively identify emerging and residual risks. This includes evaluating control effectiveness, documenting key risk indicators (KRIs), and partnering with control owners to implement mitigation strategies within the enterprise risk framework.
• Oversee Product Change Requests by assessing proposed product or process changes through a risk and control lens. Facilitate stakeholder reviews with Legal, Compliance, and partner banks to ensure changes align with regulatory expectations, internal standards, and PayPal’s approved risk appetite.
• Collaborate with cross-functional partners such as Compliance, Legal, Platform, Finance, Engineering, Strategy, Product, and Risk — to strengthen the governance framework, maintain updated policy and procedure documentation, and ensure consistent control execution across global product portfolios.
• Develop and present governance reports and dashboards summarizing key risk metrics, control performance, issue trends, and PCR outcomes. Provide actionable insights to senior leadership and risk committees, supporting informed decision-making and continuous improvement of PayPal’s control environment.
• What do you need to bring:

• Bachelor’s degree in finance, Business Administration, Risk Management, or a related field.

  6-8 years of experience in risk management, compliance, or controls within the financial services industry, preferably in a credit-related role

  Strong understanding of regulatory requirements and industry standards related to credit governance and controls.

  Excellent analytical and problem-solving skills, with keen attention to detail.

  Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

  Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with governance, risk, and compliance (GRC) tools is a plus.

  Relevant professional certificates are advantageous.

Our Benefits:

Any general requests for consideration of your skills, please

Role Description:

Whether you’re already working within Treasury Management or have had exposure to electronic operational cash management - if you’re a client professional looking to develop a career in banking then we’d love to hear from you. We’re particularly interested in those with stakeholder management skills and who are used to working in a fast-paced environment.

Responsibilities:

• Project managing the implementation of treasury solutions with new and existing clients to Bank of America - covering core product solutions / service offerings

• Working in partnership with the client to create and agree an implementation delivery timeline, clearly communicate the project status; identify issues, resolution steps and deadlines

• Coordinating with internal Business Partners as necessary

• Attending conference calls where specific cash management and client knowledge will assist with the execution of the solution

• Providing support and guidance to Sales Officers where required/requested during the sales process

• You will have an extensive number of years experience within a project management role

• Being able to demonstrate extensive experience with client facing roles, both orally and written, preferably within a similar client servicing function.

• Experience dealing with corporate clients at all levels in a positive and professional manner, with the ability to work under pressure

• Experience in Treasury Management products

• Project management/process coordination experience concentrating on cash management solutions for corporate organisations, including exposure to elements such as electronic payments, SWIFT messaging, BACS, CHAPS, Foreign Exchange (FX) and Money Markets (MM)

Skills that will help:

• Self motivating, flexible, and able to work independent of direct supervision

• Problem solving/analytical and organizational skills

• General PC, Windows and Excel Knowledge

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.

• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work, TaxSaver tickets etc.

• Access to an Employee Assistance Program for confidential support and help for everyday matters.

• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.

• Ability to donate to charities of your choice and the bank will match your contribution.

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of Ireland’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Essential Responsibilities:

• Develop and optimize machine learning models for various applications.
• Preprocess and analyze large datasets to extract meaningful insights.
• Deploy ML solutions into production environments using appropriate tools and frameworks.
• Collaborate with cross-functional teams to integrate ML models into products and services.
• Monitor and evaluate the performance of deployed models.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Experience with ML frameworks like TensorFlow, PyTorch, or scikit-learn.
• Familiarity with cloud platforms (AWS, Azure, GCP) and tools for data processing and model deployment.
• Several years of experience in designing, implementing, and deploying machine learning models.

Our Benefits:

Any general requests for consideration of your skills, please

Your Day to Day

• Responsible for working and responding professionally to customer inquiries via multiple communication channelsprimarily inbound telephone calls with some messaging included.
• Making outbound calls to customers to help resolve issues in the most efficient and customer-friendly manner
• Effectively identify problems and issues by performing relevant research using the appropriate tools
• Effectively work and respond to processes within the regulated requirements and timelines, keeping in mind the financial and reputational risks
• Providing feedback to management regarding necessary changes and updates; including policies, upgrades, and customer care issues
• Deciding on the outcome of complex issues keeping in mind that decisions may impact customer retention, PayPal loss or savings, as well as result in legal action or reputational damage

What you need to bring

• Experience in one or more of the following areas: Customer Service, Call Centre, Credit Services, Lending, Transaction Processing, Account Processing or Debit Services
• Experience in a financially regulated environment is desirable
• Ability to communicate effectively via telephone by utilising soft skills, active listening and speaking to customers
• Ability to communicate effectively via messaging by utilising proper grammar and punctuation skills
• Ability to handle multiple complex and high-priority tasks simultaneously
• Ability to make discretionary decisions based on research and within the regulations
• Well-developed sense of urgency and follow-through
• Proficiency in the use of computer systems with the ability to learn and adapt to new software technologies

Competencies

• Strong customer focus, putting the customer at the heart of what we do
• Ability to manage your time effectively
• Experience working with targets with a strong drive for results
• Excellent listening skills
• Composure
• Problem-solving skills
• Integrity and trust
• Ability to demonstrate ethics and values
• Action-oriented

Our Benefits:

Any general requests for consideration of your skills, please

• Respond to customer inquiries via phone and chat, providing support for products, services, accounts, and transactions while maintaining production, quality, and customer satisfaction standards.
• Outreach to merchants with the goal of strengthening their engagement with the PayPal platform while proactively identifying opportunities for collaboration and growth.
• Research, resolve, and take necessary actions to address customer concerns, proactively identifying and preventing future issues.
• Identify and assess the specific needs of each merchant to deliver customized recommendations on PayPal's products, features, and benefits, aiming to enrich their user experience and optimize long-term value.
• Provide regular feedback on process improvements, as well as necessary policy or product updates.
• Maintain compliance with security and confidentiality policies while ensuring adherence to departmental procedures.
• Continuously develop expertise in PayPal products, policies, and procedures, applying independent judgment and problem-solving skills to deliver excellent customer service.

Minimum Qualifications:

• Minimum of 3 years of relevant work experience
• Fluent English is required for this role
• Strong verbal communication skills utilizing active listening and clearly speaking to customers
• Strong written communication utilizing proper grammar and punctuation

• Strong organizational, communication, and interpersonal skills.
• Proven ability to drive results through a clear vision and strategic direction.
• Skilled in prioritizing tasks, identifying urgent needs, and delegating responsibilities to ensure timely achievement of goals.
• Enthusiastic learner with a keen ability to adapt to new software and technologies.
• Experience with external systems, internet applications, and CRM tools, including proficiency in Microsoft Office Suite.
• Capable of multitasking across multiple systems, screens, and tasks during customer interactions.
• Excellent time management skills and commitment to adhering to schedules.

Core Competencies:

• Customer Focus
• Listening skills
• Problem solving
• Composure
• Drive for results
• Functional/Technical Skills
• Ethics and Values
• Integrity and Trust

Belonging at PayPal:

Any general requests for consideration of your skills, please

Responsibilities:

• Oversight and production management of Refresh team supporting GM and GCIB, ensuring timely and accurate completion of all refresh activities.
• Monitor production metrics, SLAs performance, Key Controls, and overall process effectiveness.
• Ensuring review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
• Support team members liaising with sales/client outreach teams to obtain and validate correct documentation to fulfill Refresh requirements.
• Managing the performance and productivity of Refresh Teams.
• Ensure teams is in adherence to all jurisdictional regulatory requirements related to KYC.
• Ensure cases requiring remediation are completed within service level agreements.
• Engage with senior stakeholders and leaders to identify issues and/or control improvements for remediation.
• Support business with KYC related queries and requests.
• Participate in remediation items aligned to internal/external Audits.
• Lead & develop managers of teams in all aspects of the AML Refresh process, including career development.
• Contribute to our process improvement culture to continuously identify opportunities for efficiency, effectiveness and sustained timeliness and quality.

What we are looking for:

• Previous experience leading operations and production teams.
• Proven executive presence and communication skills (both oral and written).
• Experience performing in a process-oriented production environment within a continuous improvement framework.
• Proven ability to work in a team environment, organise work & prioritize tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management.
• Analytical and data driven with a process first mindset.
• Ability to contribute to our Operational Excellence culture and framework.
• Ability to accurately and concisely present information to teams, management, and senior leaders
• Good balance between strategic and tactical thinking; execution and results driven)
• Ability to problem solve and enable teams to drive production effectively.
• Able to identify and document opportunities to streamline process.

Skills that will help (optional):

• Experience in related fields (AML/KYC, Risk, Compliance)
• Risk and Controls Management
• Quality Assurance
• Data and Trend Analysis tools
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement and Strategic Thinking

Benefits of working at Bank of America Ireland

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum
• Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
• Use of a flex fund to use towards benefits
• Access to free counselling through an Employee Assistance Programme and virtual GP services
• Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Role Description:

We are seeking a highly skilled and motivated cybersecurity professional to serve as the Cloud & Mobile Malware Control Owner within the Global Malware Defense team. This role is critical to advancing the enterprise’s malware prevention and detection capabilities across cloud and mobile platforms. As the Cloud & Mobile Malware Control Owner, you will lead efforts to assess, enhance, and govern malware controls specific to cloud services (AWS, Azure, GCP) and mobile technologies, ensuring alignment with enterprise security standards and threat management strategies.

Control Ownership & Governance:

Own and manage malware controls related to cloud and mobile platforms. Ensure controls are effective, measurable, and aligned with enterprise risk tolerance.

Technology Risk Oversight:

Identify and assess risks associated with cloud and mobile malware threats. Partner with risk and oversight teams to implement mitigation strategies.

Metrics & Reporting:

Develop and maintain operational metrics and dashboards to track control performance. Provide regular updates to leadership and stakeholders.

Continuous Improvement:

Stay current with emerging malware tactics targeting cloud and mobile platforms.

What we are looking for:

• Extensive number of experience in malware analysis and incident response, with a focus on cloud and/or mobile platforms.
• Understanding of cloud service provider security models (AWS, Azure, GCP).
• Experience with mobile malware analysis (Android/iOS), including static and dynamic techniques.
• Familiarity with cloud-native security tools and mobile threat defense platforms.
• Ability to assess malware threats and extract Indicators of Compromise (IoCs).
• Documentation and reporting skills.
• Experience working in large enterprise environments with cross-functional teams.

Skills that will help:

• Experience with sandbox technologies and virtualised analysis environments.
• Knowledge of mobile app reverse engineering tools (JADX, Frida, MobSF).
• Familiarity with cloud logging and monitoring tools (CloudTrail, Azure Monitor).
• Experience with SIEM platforms and event correlation.
• Knowledge of forensic artifacts in cloud and mobile environments.
• Experience with mobile security products like Lookout, CrowdStrike Mobile
• Experience with Microsoft Defender, Microsoft Sentinel, AWS Guard Duty, Google Cloud Security Center)
• CCSP, CCSK, GPCS, GMOB, GCIH, GREM, GCFA, GCFE, CISSP, or equivalent certifications.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.

• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work, TaxSaver tickets etc.

• Access to an Employee Assistance Program for confidential support and help for everyday matters.

• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.

• Ability to donate to charities of your choice and the bank will match your contribution.

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of Ireland’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.