Business Support jobs in Germany

Your key responsibilities

As Manager, Digital Supply Chain & Operations, you'll contribute to Supply Chain & Operations client engagements and internal projects. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You'll also identify potential business opportunities for EY within existing engagements and escalate these as appropriate. Similarly, you'll anticipate and identify risks within engagements and raise any issues with senior members of the team

Drawing on your knowledge and experience, you’ll create innovative insights for clients balanced with business and technology leading practices, provide thought leadership in your area of expertise and adapt methods and practices to fit operational team and cultural needs. You will actively contribute to improving operational efficiency on projects and internal initiatives. In line with EY's commitment to quality, you'll confirm that work is of high quality and is reviewed by the next-level reviewer. As an influential member of the team, you'll help to create a positive learning culture, coach and counsel junior team members and help them to develop. A willingness to travel to meet client needs; travel requirements could be as high as 60 - 80%

Client responsibilities

• Participate in client engagements that transform Supply Chains through a cross-disciplinary approach
• Help prepare and lead client conversations including interviews, workshops, visioning sessions and document outputs
• Deliver high-quality work products within expected timeframes and on budget
• Provide insight by using a robust set of data analytics.
• Develop and maintain working relationships with client personnel at appropriate levels
• Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress

Practice and People responsibilities

• Contribute to the growth and development of the Consulting practice
• Support senior management with practice development activities such as recruiting and capability building to grow the practice in strategic areas
• Create a positive team environment and provide coaching and support for junior staff

Skills and attributes for success

• Ability to work collaboratively in a team environment (and know when to lead and when to follow)
• Experience managing staff on multiple projects and providing direction to team members
• Strong analytical and problem-solving skills
• Excellent communications skills including oral, written, and presentation
• A high level of motivation and a self-starting attitude
• An ability to think outside of the box, and thrive on new challenges

To qualify for the role you must have

• Post Graduate degree in Business Management, Supply Chain Management, or equivalent preferred
• Demonstrated project experience related to functionality and processes within Advanced Planning Software (APS) such as Blue Yonder, SAP IBP, Kinaxis, o9, OMP and its integration with ERP and/or SCM
• Demonstrated expertise with developing and/or implementing Digital Planning improvements in Demand Planning, Supply Planning, Inventory Planning, S&OP and S&OE
• Demonstrated experience with executing business blueprint and documenting business requirements
• Experience with driving change and ensure change adoption at large organizations

Ideally, you’ll also have

• Experience with Digital Logistics and Fulfillment helping client improvement operational efficiencies of their transportation, warehouse and distribution centre
• Experience with implementing ERP, WMS and TMS modules a plus
• Experience with manufacturing operations a plus

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

To qualify for the role, you must have:

• Strong Bachelor ‘s degree from a reputable University
• IT skills (Word, Excel, Power Point).

Skills and attributes for success:

• A high standard of spoken and written Greek and English is essential.
• Knowledge of the Russian language will be favourably considered.
• Excellent communication and interpersonal skills.
• Strong team working skills with the ability to build effective relationships at all levels.
• Strong attention to detail with commitment to high quality results and accuracy.
• Ideally, you will also have:
• Strong organisational and analytical skills.
• Strong commercial awareness.

What we look for:

• Self - motivatedindividuals who are looking to develop a career in a professional services organization.
• You have an agile, growth-oriented mindset.What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven.We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive

In addition but not limited to our benefits include:

• Fully Sponsored Professional Qualifications
• Private Medical Insurance
• Life Insurance
• EY Employee Assistance Program (EAP) (counselling, legal and financial consultation services).
• EY Tech MBA , EY Masters in Business Analysis & EY Masters in Sustainability
• EY Badges - digital credentials
• Mobility programs
• Flexible working arrangements
• Paid Sick Leave
• Paid Paternity Leave
• Maternity, Wedding and New Baby Gifts
• Friday afternoon off
• Dress for the Occasion
• Free parking

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

All applications will be treated with complete confidentially.

We are currently seeking senior associate positions in the following areas:

• IT Process Risk & Internal Controls assessment
• Application System Risk & Controls assessment
• Data Delivery and Analysis Services practice
• Financial Services Technology Risk and IT Regulatory Services

Your key responsibilities

• Collaborate with other members of the team to plan the works,
• Work with the audit team to document the business processes dependent on information technology,
• Ensure high quality in client service by directing daily progress of fieldwork, informing supervisors of works status, and managing performance,
• Demonstrate and apply a thorough understanding of complex information systems,
• Use knowledge of the current IT environment and industry IT trends to identify the works and client service issues, and communicate this information to the team through written correspondence and verbal presentations,
• Demonstrate and apply project management skills, inspire teamwork and responsibility with team members, and use current technology and tools to enhance the effectiveness of deliverables and services.

To qualify for the role, you must have

• A Bachelor’s degree in IT/MIS/Accounting/Finance/Economics... with strong academic credentials
• Deep knowledge of at least one of following areas ERP, core banking system, database management (Oracle, SQL)
• At least 3 years of relevant experiences
• Fluent in English
• Good interpersonal and communication skills

Ideally, you’ll also have

• Achieve or working toward following certification: CISA, CISM, CISSP, CIA, ISO27001
• Experience in big data processing is a plus

What we look for

What’s most important is that you’re dedicated to working with your colleagues as part of a high-performing team. You’ll need to thrive in picking up new skills as you go, so natural curiosity, a lot of questions and the confidence to speak up when you see something that could be improved are essential. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Access to premium content including EY Global Methodology, Udemy for Business, Microsoft, SAP partners v.v.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Within Business Transformation, you'll work as part of a high-performing team of problem solvers with extensive consulting and industry experience.
• Support clients in achieving operational efficiency, innovative portfolio management strategies, and optimized financial planning structures.
• Experience in management consulting or strategic roles within the asset or wealth management sector, with a preference for experience related to Sovereign Wealth Funds (SWFs) or institutional asset management.
• Involve in the delivery of projects across the end-to-end project lifecycle, from business case development to project and execution and close-out.
• Support efforts in designing and refining advisory and operating models that enhance operational efficiency, streamline workflows, and align with clients' strategic objectives in the WAM sector.
• Support in developing strategies for portfolio management practices, including asset allocation insights and the selection of investment vehicles such as stocks, bonds, mutual funds, and alternative investments, emphasizing institutional perspectives on performance and growth.
• Support in developing strategies for portfolio management practices, including asset allocation insights and the selection of investment vehicles such as stocks, bonds, mutual funds, and alternative investments, emphasizing institutional perspectives on performance and growth.
• Support in advising clients on high-level financial planning structures that consider budgeting, investment, retirement, and risk management, supporting WAM clients in providing comprehensive wealth management services.
• Conduct assessments to identify process improvement areas within WAM operations, developing and implementing solutions to boost productivity, enhance regulatory compliance, and improve client satisfaction.
• Conduct in-depth research on trends, regulatory developments, and client behaviours within WAM, synthesizing findings to inform strategic recommendations and innovative client solutions.
• Leverage insights from experience with Sovereign Wealth Funds (SWFs) or institutional asset management to provide targeted expertise for managing complex portfolios and high-value client relationships.
• Support in developing data-driven insights and strategic recommendations, supporting presentations that communicate complex information effectively to WAM stakeholders.
• Apply and adapt global frameworks, tools, and accelerators to support process optimization, operational efficiency, and client-centric solutions within the WAM industry.
• Engage in knowledge-sharing and thought leadership activities, including industry discussions and forums, contributing to the firm’s expertise and positioning within the WAM sector.
• Foster strong client relationships, support communications, and assist in preparing for industry events, positioning the firm as a trusted advisor across the MENA region. Contribute to business development efforts, supporting the firm's expansion within WAM.
• Significant opportunities to support in business development activities, creating proposals and participating in solution development thus contributing to organizational revenue and growth.
• Experience in any of the industries like Government & Public sector, Banking & Financial Services, Real Estate & Infrastructure, Energy, Sports & Entertainment would be an added value.
• Able to work under pressure to meet deadlines, must be able to effectively prioritize projects - align with team’s aspirations.
• Right attitude to understand and align with the organizational goals and priorities.
• Support the Business Transformation leadership in implementing strategic initiatives at team levels.
• Collaborate with other competencies in consulting and ensure organizational goals and priorities are achieved as a team.

To qualify for the role, you must have:

• A passion for people — our people are our greatest asset. We need you to be able to part of project teams to bring out the best in our people and help them to develop and grow.
• Ability to build exceptional client relationships — our clients are at the centre of what we do. Through the delivery of Business Transformation engagements, you will be responsible for managing key client relationships to make sure that we deliver quality and value.
• Ability to think strategically and to solve complex problems. You will demonstrate strong critical thinking skills focused on developing business solutions, creating logical analysis, assimilating large amounts to complex information, identifying or anticipating issues or challenges.
• Ability to communicate , making complex systems and situations simple to understand. You’ll communication visually, verbally and in written reports.
• Ability to manage projects –we help our client solve their complex technology challenges. You will need good project delivery skills to manage and deliver the projects across our key clients.
• Ability to learn new ideas and capabilities rapidly through self–driven learning and research. You’ll need to be able to assimilate new ideas and information rapidly.
• Good Research Skills exposure to various research tools and ability to conduct deep level of research on specific topics related to the Business Consulting/ Transformation engagements.
• Ability to benchmark client requirements against leading practices and identify client pain points and opportunities.
• Good leadership skills to enhance the relationship with key stakeholders and develop new business opportunities.

To qualify for the role, you must have.

• CA/BE/B-Tech/MBA
• 3 -5 years of industry experience
• Experience in management consulting or strategic roles within wealth and asset management, focusing on operating model design, advisory models, and client experience transformation.
• Exposure to portfolio management, client reporting, and advisory models.
• Experience with Sovereign Wealth Funds (SWFs) or institutional asset managers is advantageous.
• Strong research and analytical capabilities
• Strong PowerPoint and presentation skills
• Report writing, Customer handling, Strong interpersonal communication skills.
• Willing to travel onsite on client assignments.
• Willing to work on Sunday to Thursday working week and support MENA timings (11AM – 8.30 PM), as preferred (supporting Middle East Clients)

What we look for

• A Team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment.
• An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
• Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries.

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Depending on experience/expertise.

As the IT Business Operations Lead, you’ll be the primary IT point of contact for the Düsseldorf office, connecting the needs of the business with our global IT standards. You’ll oversee day-to-day IT operations, from infrastructure and end-user support to AV systems and software platforms. Working with your team of IT specialists, you’ll coordinate workloads, implement process improvements, and drive initiatives that enhance efficiency and user experience.

Beyond operations, you’ll act as a strategic partner, anticipating the office’s evolving IT requirements as the team and user base grow. You’ll provide recommendations on technology solutions, plan for future capacity, and support the adoption of new systems or tools. You’ll also collaborate with vendors and manage local budgets to ensure resources are used effectively.

We are seeking someone with strong technical expertise across infrastructure, Microsoft 365, networking, AV systems, and end-user support. Experience in site IT coordination, service management, or operations leadership is highly valued, but formal team management experience is not required (but it’s a nice to have) - you’ll need the right skills to guide a small team and divide tasks effectively.

• Fluency in German & English is essential.
• Someone that understands the strong technical expertise

Bonus points

• Experience with ITIL frameworks or certification
• Background in global or fast-paced organizations

KEY RESPONSABILITIES

• Data Strategy & Visualization Oversight:
• Lead the development of business intelligence strategies, including the creation of Power BI dashboards and other data visualization tools, to provide actionable insights for business stakeholders.
• Guide team members in designing clear, accurate, and effective visualizations that support decision-making and provide transparent visibility into business performance.
• Process Optimization & Standardization:
• Identify inefficiencies within current processes across omnichannel fulfillment and drive the development of standardized processes that enhance operational efficiency.
• Implement best practices in process management to optimize workflows, ensuring alignment with business goals and improved operational outcomes across LAM countries.
• Data Consistency & Quality Assurance:
• Ensure high-quality, accurate data is integrated into visualizations and analytics tools, maintaining consistency across reporting systems.
• Provide oversight to ensure adherence to data integrity standards and ensure alignment with organizational objectives.
• Policy Development & Implementation:
• Develop, implement, and monitor policies related to process standards, data management, and reporting to ensure consistent execution across the region.
• Continuously evaluate the effectiveness of policies, making adjustments as necessary to align with evolving business needs.
• Cross-Functional Collaboration & Stakeholder Engagement:
• Collaborate with business leaders and cross-functional teams to understand data and reporting needs, ensuring alignment with organizational objectives.
• Provide clear communication on how data-driven insights can inform business decisions and foster a culture of data transparency and accountability.
• Team Leadership & Development:
• Lead and mentor team members in data analytics and process improvement initiatives, ensuring that they are equipped with the skills and tools needed to succeed.
• Foster a culture of continuous improvement, innovation, and collaboration within the team.
• Continuous Improvement & Innovation:
• Stay informed about emerging technologies and best practices in data analytics and business process optimization to ensure the organization remains at the forefront of industry trends.
• Drive the continuous improvement of business processes and analytics capabilities, ensuring they evolve in line with organizational goals.

Qualifications & Skills:

• Proven experience in business analytics, data visualization (with expertise in Power BI), and process optimization within a fast-paced environment.
• Solid background in SQL, Python, and other data analysis tools, with a focus on transforming data into clear, actionable insights.
• Strong understanding of omnichannel fulfillment processes and the ability to identify inefficiencies and implement process improvements.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organization.
• High attention to detail, with a proactive approach to problem-solving and a focus on delivering results.
• Strong leadership skills with the ability to guide and mentor team members in both technical and process-related aspects.
• Fluent in English and Spanish.