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As the lead Art Director for US CRM, you’ll be responsible for guiding our external agency in crafting visually compelling creative that engages customers, drives retention, and improves their overall experience with eBay. You will work closely with internal and external cross-functional teams including marketing, category BUs, and social strategists, to deliver outstanding customer experiences. You will also have the chance to create in-house creative work for CRM touchpoints as needed.
What you will accomplish:
Lead the creative direction for eBay’s US CRM campaigns, including emails, push notifications, SMS, and other customer communications, ensuring content resonates with US customers and drives engagement.
Occasionally concept, design, and implement creative for CRM channels, with a focus on customer retention, loyalty, and brand advocacy.
Ensure brand consistency by adapting eBay’s global brand guidelines to align with the specific tone, voice, and customer needs of the US market.
Collaborate with cross-functional teams, including marketing, content, design, and copy, to create CRM campaigns that are both visually impactful and strategically aligned with eBay’s marketing goals.
Present feedback and pitch concepts to collaborators, including CRM, marketing, and other key teams, ensuring that your vision is communicated clearly and persuasively.
Optimize and iterate creative campaigns based on performance data, customer feedback, and market trends, continuously improving campaign outcomes.
Collaborate with external agencies to coordinate the implementation of CRM creative, ensuring alignment with eBay’s standards and US market requirements.
Collaborate with localization teams to ensure all content is culturally relevant and linguistically accurate for US customers.
Occasional travel may be required for team collaboration or photoshoots.
What you will bring:
5+ years of experience as an Art Director or Senior Designer, with a focus on CRM creative in the e-commerce or digital marketing space.
Bachelor’s degree in Graphic Design, Communication Design, or a related field.
A strong portfolio showcasing CRM campaigns, email design, and customer engagement work across multiple channels.
Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign); knowledge of After Effects or Cinema 4D is a plus.
Experience with CRM platforms and tools, and a deep understanding of how to tailor creative for emails, push notifications, and SMS.
Strong typography, composition, and visual storytelling skills, with an eye for detail and the ability to craft visually engaging and effective content.
Proven experience leading creative projects from concept to execution, managing multiple projects simultaneously and meeting tight deadlines.
Ability to work cross-functionally with marketing, copy, and product teams, maintaining strong creative direction and brand integrity.
A collaborative attitude, with the ability to give and receive constructive feedback
Who You’ll Work With:
A dedicated team of designers, copywriters, motion designers, and creative directors.
Cross-functional partners in marketing, content, and product teams, collaborating to deliver customer-centric CRM campaigns.
A creative, fast-paced environment that values collaboration, innovation, and quality.
These jobs might be a good fit

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Recognizing the changing and fast-paced professional landscape, you will team with engagement leadership to bring our broad range of capabilities and insights to enhance the effectiveness of the finance and operations function. You will be part of our Finance Transformation team and help clients by focusing on providing business advisory services that achieve measurable benefits in operational efficiency and strategic decision making.
Your Key Responsibilities
As a Senior Consultant, you'll contribute to client engagements and internal projects. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You will also identify potential business opportunities for EY within existing engagements. Similarly, you anticipate and identify risks within engagements and raise any issues with senior members of the team. As an influential member of the team, you will help create a positive learning culture, while providing coaching and counselling to other team members.
As a Finance Transformation Senior Consultant, you will:
Skills and attributes for success
To qualify for the role you must have
Ideally, you’ll also have
What we offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
These jobs might be a good fit

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Our team leverages a wide range of leading EPM platforms, including:
Your key responsibilities
Skills and attributes for success
Ideally, you’ll also have
These jobs might be a good fit

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Recognizing the changing and fast-paced professional landscape, you will team with engagement leadership to bring our broad range of capabilities and insights to enhance the effectiveness of the finance and operations function. You will be part of our Finance Transformation team and help clients by focusing on providing business advisory services that achieve measurable benefits in operational efficiency and strategic decision making.
As part of the Finance Transformation team, you will actively participate in engagements covering the following expertise areas:
What you will do
As an influential member of the team, you'll help to create a positive learning culture and will actively coach and counsel junior team members to help them develop.
Client responsibilities
People Management responsibilities
Skills and attributes for success
What you will bring to this role
Ideally, you’ll also have knowledge and experience of a number of the following areas: finance transformation; process transformation and improvement; planning, budgeting and forecasting; performance measurement and performance management; business performance reporting; cost reduction; shared service centers and business process outsourcing; financial statement close
What we offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
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In this role, you will analyze complex financial data, operational metrics, and market trends, transforming them into actionable insights that facilitate informed decision-making. By concentrating on these critical areas, you will enable organizations to optimize their operational efficiency and achieve their strategic goals, significantly impacting their journey toward excellence.
Our team leverages a wide range of leading EPM platforms, including:
Your key responsibilities
Skills and attributes for success
Ideally, you’ll also
These jobs might be a good fit

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In addition to the SIO, you will work closely with the many areas of the business that are involved in;
Your key responsibilities
What we look for
What you will gain from this role
What we offer you
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:
These jobs might be a good fit

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Financial Planning & Analysis:
Conduct monthly financial analysis, including variance analysis, performance tracking, and scenario modeling.
Prepare and present comprehensive monthly reporting packages to management, highlighting key trends, risks, and opportunities.
Strategic Change Management & Automation:
Identify and implement opportunities to streamline reporting and analysis through automation and BI best practices.
Communicate complex financial information in a clear, concise, and actionable manner to both financial and non-financial stakeholders.
Support ad hoc analysis, special projects, and continuous improvement initiatives as required.
Other Duties as Assigned:
Ensure compliance with internal policies, procedures, and external regulations.
Proactively seek opportunities for professional development and process improvement.
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
These jobs might be a good fit

As the lead Art Director for US CRM, you’ll be responsible for guiding our external agency in crafting visually compelling creative that engages customers, drives retention, and improves their overall experience with eBay. You will work closely with internal and external cross-functional teams including marketing, category BUs, and social strategists, to deliver outstanding customer experiences. You will also have the chance to create in-house creative work for CRM touchpoints as needed.
What you will accomplish:
Lead the creative direction for eBay’s US CRM campaigns, including emails, push notifications, SMS, and other customer communications, ensuring content resonates with US customers and drives engagement.
Occasionally concept, design, and implement creative for CRM channels, with a focus on customer retention, loyalty, and brand advocacy.
Ensure brand consistency by adapting eBay’s global brand guidelines to align with the specific tone, voice, and customer needs of the US market.
Collaborate with cross-functional teams, including marketing, content, design, and copy, to create CRM campaigns that are both visually impactful and strategically aligned with eBay’s marketing goals.
Present feedback and pitch concepts to collaborators, including CRM, marketing, and other key teams, ensuring that your vision is communicated clearly and persuasively.
Optimize and iterate creative campaigns based on performance data, customer feedback, and market trends, continuously improving campaign outcomes.
Collaborate with external agencies to coordinate the implementation of CRM creative, ensuring alignment with eBay’s standards and US market requirements.
Collaborate with localization teams to ensure all content is culturally relevant and linguistically accurate for US customers.
Occasional travel may be required for team collaboration or photoshoots.
What you will bring:
5+ years of experience as an Art Director or Senior Designer, with a focus on CRM creative in the e-commerce or digital marketing space.
Bachelor’s degree in Graphic Design, Communication Design, or a related field.
A strong portfolio showcasing CRM campaigns, email design, and customer engagement work across multiple channels.
Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign); knowledge of After Effects or Cinema 4D is a plus.
Experience with CRM platforms and tools, and a deep understanding of how to tailor creative for emails, push notifications, and SMS.
Strong typography, composition, and visual storytelling skills, with an eye for detail and the ability to craft visually engaging and effective content.
Proven experience leading creative projects from concept to execution, managing multiple projects simultaneously and meeting tight deadlines.
Ability to work cross-functionally with marketing, copy, and product teams, maintaining strong creative direction and brand integrity.
A collaborative attitude, with the ability to give and receive constructive feedback
Who You’ll Work With:
A dedicated team of designers, copywriters, motion designers, and creative directors.
Cross-functional partners in marketing, content, and product teams, collaborating to deliver customer-centric CRM campaigns.
A creative, fast-paced environment that values collaboration, innovation, and quality.
These jobs might be a good fit