What we offer

In this role you would drive value realization for our customers. You will proactively engage customers post sale to ensure they get maximum value from their SAP Platform & Technologies Cloud Solutions. You can understand the big picture and assist with escalations or critical situations management. You will be the technical trusted advisor “Cloud Solution Architect” through providing “To-Be” State Architecture workshops, best practices, VIP webinars, and driving Re-platforming discussions with Customers. You have a focus on maintaining retention as you will manage the customer renewal process including full execution of the entire opportunity-to-win cycle (including CRM, pricing, rev rec, legal, forecasting, etc.). You'll use your relationship building skills to build a network of colleagues and customer facing personnel to support your assigned accounts such as Account Executives, Product Management, Support, Deals Desk, Implementation Services, Partners, etc.

Experience / Role Requirements:

You will excel in this role if:

• You have excellent communication (oral and written), presentation, program management, and organizational skills.
• Willingness to travel (up to 30% travel) and ability to adapt for unique business and cultural practices of each region/country.
• You have at least 5 years of experience working in the IT Industry. Your background could be Software Engineering, Development Management, Project/Product Management, Pre-sales, Customer Engagement, Customer Success, Preferred Care, Consulting, etc.
• Understanding of one or more SAP P&T Solutions:

• Professional knowledge in SAP P&T On Premise Portfolio, e.g. HANA Databases, Data Warehouse, etc. and/or
• Professional knowledge in SAP P&T Cloud Solution portfolio: SAP Cloud Platform, Coud Databases, Data Warehouse Cloud, Analytics Cloud Solutions and/or
• Professional knowledge of similar type of Hyperscaler PaaS Solutions (e.g. MS Azure, Amazon Web Services, Google Cloud, etc.)

Our inclusion promise

Successful candidates might be required to undergo a background verification with an external vendor.