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Resonetics

Sales Engineer – FIELD – NORTHERN CALIFORNIA

Sales Engineer – FIELD – NORTHERN CALIFORNIA

Libya

04.12.2021
Resonetics

Sales Engineer – FIELD – NORTHERN CALIFORNIA

Libya
Details
RESPONSIBILITIES:
  • Develop and maintain technical knowledge of relevant product/service offerings to offer accurate solutions to customers.
  • Interact with customer Engineering and Procurement Teams, providing technical overviews of Resonetics’ product and service offerings.
  • Provide technical design input/support to customers as required, ensuring customer requirements align with Resonetics capabilities.
  • Translate commercial and technical customer needs to Resonetics internal teams
  • Effectively target and screen new opportunities to engage Resonetics’ Lightspeed ADL, a best-in-class prototyping and process development business unit, with operations throughout the US and Israel
  • Take a self-directed leadership role in the support and resolution of technical and business customer-related issues.
  • Support existing life sciences accounts as required, providing high quality relationship management to retain business and secure next generation work and other projects.
  • Leverage the success from one customer account division to gain entry to another division and penetrate that business to identify new growth opportunities.
  • Utilize planning tools and market intelligence to develop strategies and tactics to achieve sales objectives in a consistent fashion.
  • Analyze bookings and backlog and participate fully in monthly and annual forecasting exercises to provide good visibility for capacity and financial planning.
  • Keep appropriate documentation (trip reports, expense reports, various sales reports) current at all times.
  • Represent the company professionally in all interactions and present technical capabilities and proposals in a knowledgeable and effective manner to earn the trust and respect of all stakeholders.
  • Participate in selected conferences and exhibitions, network effectively to build brand awareness with targeted accounts and individuals.
  • Work effectively as a team member and colleague to assist other employees in achieving success in their projects and responsibilities
REQUIRED QUALIFICATIONS:
  • 2 years as a customer-facing application engineer with a strong sales aptitude and/or 2 years’ experience selling products & components to medical device and/or diagnostics companies (OEMs)
  • B. S. degree favoring engineering, science or business management.
  • Ability to read engineering drawings and solid models and be credible in front of customers is required.
  • Excellent verbal and written communication skills. Comfortable interacting with staff at all levels within the customer organization.
  • A proactive mindset, outgoing personality and bias for action is required.
  • Excellent interpersonal skills; must deal with internal and external customers ethically and honestly.
  • Familiarity with medical manufacturing, ISO and FDA quality system requirements.
  • Must be thorough and persistent with a strong work ethic, willing to work extra hours to meet customer needs and company objectives.
  • Adept at being a strong customer advocate and building long-term relationships, while also keeping company’s needs front of mind.
  • Willing to travel in and outside the territory as needed, including to Resonetics’ facilities outside the U.S.
PREFERRED QUALIFICATIONS:
  • Experience with laser processing and other fabrication in the medical device environment.
  • Relationships with key customers and prospects in the territory.
  • Quick thinking individual with a demonstrated capacity and comfort multi-tasking.
PHYSICAL DEMANDS:
  • Valid U.S. driving license and frequent travel via automobile and commercial flights.
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