Sales Representative - Retention Team jobs in Israel

• High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
• Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
• Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
• Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.

You’ll contribute to a high-impact codebase that scans, analyzes, and interprets complex Kubernetes configurations and behaviors at scale. This is a unique opportunity to shape the future of Orca’s KSPM product – owning core backend components, driving architectural improvements, and delivering features that address real-world customer needs.

: Python, Go, K8s APIs, SingleStore, Postgres, Redis, Kafka, AWS, GCP, Azure, ElasticSearch

• Design, implement, and maintain scalable backend services for onboarding, scanning, and analyzing Kubernetes environments
• Collaborate with security researchers and product managers to translate complex requirements into impactful product features
• Write clean, efficient, and testable code, ensuring high performance and reliability
• Participate in design and code reviews to uphold technical excellence and team standards
• Lead features end-to-end – from design and planning to deployment and monitoring
• Improve system observability, performance, and resilience in production environments
• Work closely with cross-functional teams to continuously enhance product capabilities and customer value
• Stay current with developments in the Kubernetes ecosystem and cloud security landscape

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 5+ years of professional software development experience
• Hands on experience with Python or Go – Must
• Proven experience with microservices architecture and cloud-native systems
• Solid foundation in software design principles, concurrency, memory management, data structures, and algorithms
• Excellent communication skills and a collaborative, team-first mindset

• Experience with major cloud providers (AWS, GCP, Azure) and managed Kubernetes solutions (EKS, GKE, AKS)
• Familiarity with Kubernetes internals and container technologies
• Background in cybersecurity, especially in cloud security domains

Responsibilities:

Responsible for the full sales cycle to the Drivers:

lead conversation; data validation; identifying the driver's needs; suggesting the best package and closing deals by a monthly target.

The role will also include drivers training as a part of the deal closing and quality assurance and initial follow-ups and possible outbound activities.

• At least 2-3 year experience in B2C Telemarketing /Sales
• Managing sales process via Sales force - advantage
• High negotiating capabilities
• Ability to create outbound
• Working independently based on targets and goals
• Ability to gain trust and confidence with the different customers
• Ability to adjust quickly to a changing environment
• Strong ”can do” approach
• Strong oral and written communication skills

• High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
• Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
• Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
• Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.

You’ll lead a group of talented senior engineers, providing both technical and people leadership while staying hands-on in design and implementation. Together, you’ll drive key architectural decisions and evolve our ingestion and processing layers to support real-time pipelines, improve observability, and enable greater horizontal scalability.

Our Stack:

• Lead, mentor, and develop a team of senior software engineers through one-on-ones, feedback, and technical guidance
• Own and drive the delivery of high-impact projects end-to-end, from design through deployment and production monitoring
• Design and review architecture for large-scale distributed systems focused on data ingestion, normalization, and availability
• Collaborate cross-functionally with Product, SRE, and other R&D teams to define priorities, interfaces, and success metrics
• Ensure the reliability, scalability, and observability of core services, introducing SLOs and best practices for operations
• Participate in incident management, postmortems, and continuous improvement initiatives
• Foster a culture of technical excellence and accountability within the team
• Write and review clean, maintainable, and tested, take part of the on-call rotation

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 7+ years of professional software development experience, including at least 2 years in a team lead role
• Proven experience leading teams that build and operate large-scale, data-intensive systems
• Strong understanding of distributed systems design, concurrency, synchronization, data modeling, and performance optimization
• Hands-on experience with at least one of: Python, Go – Must .
• Experience with distributed data processing tools like Kafka (Advantage)
• Hands-on experience with databases such as SingleStore, Postgres, Redis
• Solid understanding of cloud-native architectures and services (AWS preferred)
• Excellent communication and collaboration skills, with the ability to align engineers, product managers, and stakeholders
• Experience mentoring engineers and guiding technical growth
• Comfortable balancing hands-on technical work with people and project leadership responsibilities
• Experience with real-time data processing and streaming pipelines (Advantage)

• High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
• Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
• Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
• Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.

: Python, Linux & Windows internals, Container Runtimes, Postgres, Redis, Kafka, AWS, GCP, Azure

• Design, implement, and maintain scalable backend services for scanning and analyzing cloud workloads (VMs, containers, buckets, databases, etc..)
• Build infrastructure for reconstructing file systems across different operating systems (Linux and Windows) to enable deep analysis
• Integrate security detection engines for vulnerabilities, secrets, compliance, and malware
• Collaborate with security researchers and product managers to translate complex requirements into impactful product features
• Write clean, efficient, and testable code, ensuring high performance and reliability
• Participate in design and code reviews to uphold technical excellence and team standards
• Lead features end-to-end – from design and planning to deployment and monitoring
• Improve system observability, performance, and resilience in production environments
• Stay current with developments in the cloud security landscape, vulnerability management, and OS internals

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 5+ years of professional software development experience
• Strong experience building backend services or distributed systems
• Hands-on experience with Python
• Solid understanding of operating system internals
• Familiarity with vulnerability management concepts or tooling
• Experience with major cloud providers (Amazon Web Services, Google Cloud, Microsoft Azure)
• Strong foundation in software design principles, concurrency, memory management, data structures, and algorithms
• Passionate about building great products and solving real-world security challenges
• Self-driven, proactive, and comfortable taking ownership and initiative
• A strong communicator and a true team player who thrives in a collaborative environment

• Familiarity with container internals and runtime security
• Experience with large-scale file system analysis, malware analysis, or digital forensics
• Background in cybersecurity, especially in cloud security domains

Working Hours:

• Shift work, 24/7 availability.: Morning: 6am-14pm, Afternoon:14pm-22pm, Night: 22pm-6am
• This position is highly suitable for students.

• Previous experience in customer service is an advantage.
• Strong customer service orientation.
• High level of motivation.
• Excellent interpersonal skills.
• Presentable appearance.
• Fluency in both spoken English and Hebrew.
• Availability for a minimum of 4 shifts per week.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

• Cortex products use cutting-edge technologies to deliver and innovate fast, with attention to quality and details. The great majority of the Cortex engineering group is located in the TLV office, which allows us to operate at a high pace with short loops of decision-making
• We are looking for a passionate and skilled Team Leader to join our Cortex Platform Automation R&D group. You will develop new solutions that will transform the future of security orchestration and automation around the globe, specializing in Cloud environments
• You will lead your engineers to become the most professional engineers and your team will be responsible for the design, implementation, delivery, and quality of our services in an Agile environment
• Furthermore, you will be collaborating with global tech, product, and security research teams, interfacing with other groups around the globe, and joining a rapidly growing Cybersecurity community

Your Impact

• Leading an Engineering team, focused on Cloud providers’ data and cybersecurity use-cases
• Taking a leading role in the design and implementation of cloud ingestion and automation in Palo Alto Networks’ Next Gen SOC platform
• Setting high-quality standards, seeking and choosing technical solutions to meet current and future needs
• Providing technical leadership and guidance, including design and code reviews
• Being accountable for product delivery, quality, and timelines

Your Experience

• 5+ years of proven hands-on experience in software development
• 1+ years of proven hands-on experience with Python
• Experience with Cloud environments and best practices.
• Prove experience in a management role - can be scrum master, tech lead or similar
• Good communication and visionary skills.
• Bachelor's degree in Computer Science/Engineering (or a related field) or equivalent military experience required

Nice to have

• Experience with Google console
• Experience with CI/CD
• Experience with Docker

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

As a Customer Experience Representative, you will be our customers' primary point of contact, providing exceptional support.

You will work in a 24/7 customer service center, ensuring seamless support around the clock.

• Excellent verbal and written communication skills (Hebrew)
• Strong problem-solving and critical-thinking abilities
• Willing to work various shifts, including nights, weekends, and holidays.
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and accuracy