Director Global Supply Chain Volumes Materials-temp jobs in Israel

Work in a fast-paced call center environment and make outbound retention calls to existing clients who ask to quit and/or downgrade services on their account.

• Receive inbound retention requests from current clients or initiate proactive calls to clients with low usage, all in a high-intensity call center environment.
• Initiate calls to clients with past due fees in order to collect payment.
• Resolve drivers’ complaints / concerns through active listening, empathy and professionalism.
• Utilize proactive retention skills to turn requests for service termination or downgrades into engagement by identifying drivers’ needs.
• Increase drivers’ engagement and use.
• Identify and report systematic problems that could have negative impact on clients’ experience.
• Lead processes and projects in order to generate solutions to reduce client dissatisfaction.

• Minimum of 1-2 years of experience in a Call Center sales environment.
• Excellent computer skills, experience working with SAP and / or Sales Force.
• Experience in working in a goal-oriented environment.
• Strong oral communication skills.
• Excellent interpersonal skills to work effectively with teams throughout the organization.
• Ability to gain trust and confidence with clients.
• Ability to work independently.

• High growth: In just six years, we’ve reached milestones that take other companies a decade or more. We’ve doubled our employee count, tripled our customer count, and rapidly expanded our product capabilities.
• Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
• Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
• Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.

• Own and lead Orca’s core platform and infrastructure product group , including data ingestion, data processing pipelines, alerting, AI-driven capabilities, in-platform growth, and overall user experience.
• Manage, mentor, and develop a team of 6 Product Managers and Designers , while also remaining hands-on with several high-priority product domains.
• Drive platform-wide strategy and execution , ensuring scalability, reliability, and seamless customer experiences across Orca’s security offerings.
• Shape Orca’s long-term platform vision , influencing the future of cloud security and strengthening Orca’s competitive edge.

• 6+ years of experience in product management roles, including 3+ years leading Product Managers in high-scale SaaS environments.
• Strong technical background with demonstrated ability to understand complex architectures and solve challenging platform-level problems.
• Proven experience in cybersecurity product leadership — a must.
• A hands-on, can-do approach, with the ability to dive deep when necessary while empowering your team to excel.
• Passion for building intuitive, scalable, and elegant user experiences—even in highly technical domains.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

Technical Director, Reactive Services is a senior-level consulting position. The individual will provide expert-level guidance on all areas of cybersecurity and data breach response to Unit 42 clients across a wide array of industries, geographies, and organizational structures. They will be the client’s advocate for cybersecurity and will provide strategic and technical leadership in this area.

Your Impact

• Experience with forensic processes and procedures (chain of custody, computer acquisition techniques, and memory acquisition techniques)
• Maintain hyper-current knowledge of extant vulnerabilities and threat landscape
• Experience using forensics tools such as EnCase, FTK, SleuthKit, Volatility, etc.
• Analysis experience and operational understanding of one or more major operating systems (Microsoft Windows, Linux, or Mac)
• Knowledge of common malware persistence mechanisms
• Experience identifying and triaging malware

Your Experience

• 10+ years of incident response or digital forensics consulting experience with a passion for cyber security
• Strong leadership skills including experience managing a team or individuals
• Experience with leading complicated engagements including scoping, interfacing with the client, and have executed on a technical front
• Proficient in enterprise-wide, mass data acquisition and analysis on the host and network level as well as solutions for cyber forensic and Incident Response scenarios
• Experience with working efficiently on the command line and creating automation for Incident Response scenarios
• Incident response consulting experience required
• Identified ability to grow into a valuable contributor to the practice and, specifically
• Have an external presence via public speaking, conferences, and/or publications
• Have credibility, executive presence, and gravitas
• Able to have a meaningful and rapid delivery contribution
• Have the potential and capacity to understand all aspects of the business and an excellent understanding of PANW products
• Collaborative and able to build relationships internally, externally, and across all PANW functions, including the sales team
• Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security or related field or equivalent military experience required

All your information will be kept confidential according to EEO guidelines.