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Customer Success Manager High Tech Jobs

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O
Orcaai

Customer Success Manager

Customer Success Manager

Israel, Tel Aviv

29.11.2021
P
Perion

Customer Success Manager

Customer Success Manager

Israel

29.11.2021
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Seebo

Customer Success Manager

Customer Success Manager

Israel, Tel Aviv

30.11.2021
S
Storemaven

Customer Success Manager

Customer Success Manager

Israel, Tel Aviv

25.11.2021
P
Panaya

Customer Success Manager

Customer Success Manager

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29.11.2021
T8
Team8

Noogata-Customer Success Manager

Noogata-Customer Success Manager

Israel, Tel Aviv

28.11.2021
C
Cloudinary

Technical Customer Success Manager

Technical Customer Success Manager

Israel

21.11.2021
O
Orcaai

Senior Customer Success Manager

Senior Customer Success Manager

Israel, Tel Aviv

29.11.2021
P
Playtika

Director Customer Success

Director Customer Success

Israel, Herzliya

30.11.2021
P
Panaya

Customer Success Manager – French Speaker

Customer Success Manager – French Speaker

Israel

29.11.2021
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Orcaai

Customer Success Manager

Israel, Tel Aviv
Details

Your Impact

Reporting to the COO, you will:

  • Manage the implementation (onboarding and product training) of new customers, and overall responsibility for ongoing customer health, growth, and satisfaction.
  • Establish and develop strategic trusted advisor relationships at the highest relevant levels (Decision Makers, Operation Managers, Technical and Safety Managers, Captains), by providing the customer with best practices on how to use the products.
  • Represent the voice of the customer and be part of the product development roadmap.
  • Partner with Sales and Product Teams on upsell, cross-sell, and expansion opportunities.
  • Leverage your product knowledge and experience to ensure customers receive the utmost value of Orca AI products.

Qualifications

  • 2+ years’ experience in Customer Success from cybersecurity/B2B enterprise software/SaaS company /or equivalent companies.
  • Technical knowledge and skills related to software solutions (SaaS environment) AI and Computer vision.
  • High prioritization skills and process orientation - accountability and personal organization are essential.
  • Native English speaker with excellent written and verbal skills.
  • Thrive in a fast-paced dynamic and ever-changing environment.

Advantages

  • Experience with South East Asia and Asian markets
  • Experience with AI-oriented products
  • Experience with the shipping industry
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