דרושים Customer Success Manager ב-Israel

Welcome to Expoint, your go-to job search platform for all things tech! We're thrilled to have you here and can't wait to help you start your career within the Israeli tech industry. If you're looking for a new position within this field, we have the perfect opportunity for you: that of a Customer Success Manager in Israel. As a Customer Success Manager, you will be the face of the company, responsible for maintaining relationships with customers and ensuring the highest level of customer satisfaction. You will be the liaison between the customer, the company and its ecosystem — making sure that customer expectations are exceeded and customer needs are met. This role requires excellent communication and interpersonal skills, as you will be constantly interacting with customers, gathering and assessing customer feedback, as well as identifying opportunities for improvement. It is critical that you have a deep understanding of the company’s product offering, as well as a clear vision of customer needs and their potential. Your proof-of-value approach and customer-oriented mindset will ensure that customers are empowered to take full advantage of the company’s services and products. Furthermore, your technical understanding of the Israeli tech industry will be especially valuable when it comes to addressing customer concerns. From understanding customer requirements to anticipating customer activities, you'll be expected to provide the customers with an optimal customer experience. As a Customer Success Manager, you will be the ambassador of the brand and friend of the customer. Your commitment and enthusiasm for customer success will be key for a thriving customer and company relationship. We look forward to welcoming you to the team.