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As a
•Build and lead relationships for highly sophisticated customer accounts
•Conduct customer needs analysis and anticipate requirements beyond existing solution’s scope
•Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities
•Verify operability of sophisticated product and service configurations within the customer’s environment
• Perform advanced systems integration and provide technical expertise to design and implement the solution•Excellent communication, relationship and leadership skills in industry
•Ability to present to executive level and articulate the Dell Technologies solutions
•In-depth understanding of market, technologies, products and services
•8 to 12 years of related experience in a relationship selling role
•Advanced experience in a relationship selling role
•Bachelor’s degree
Application closing date:Dec. 20th 2025
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Your Experience
Advantages
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Your Experience
BS in Computer Science, equivalent knowledge, or equivalent military experience
All your information will be kept confidential according to EEO guidelines.
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Algorithm research
Working on highly innovative technology in the semiconductor industry.
It involves, deep mathematical background, signal processing and estimation, model analysis and multidisciplinary knowledge from physics and algorithms.
Our Group:
Patterning Division
Whatyou'll be doing:
What you should have?
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What’s in it for you?
What you'll be doing:
What should you have?
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Ensure customers maximize their return on investment by guiding onboarding, driving adoption, and fostering satisfaction and advocacy.
Ensure customers are measurably satisfied with the service and proactively communicate refresh needs and available options.
Build trusted advisor relationships with customer stakeholders, executive sponsors, and partners to maximize adoption and business value.
Serve as the first line of defense in customer support, coordinating with engineering teams for timely resolution of issues and becoming a Subject Matter Expert over time.
Maintain ongoing communication with customers regarding service offerings, updates, events, and act as the primary point of contact for feedback.
Advocate for customers internally to influence product roadmap, service improvements, and best practices.
Ensure continual communication with customers on Unit 42 messaging, current and offerings updates, events, main points contact within Unit 42, and touchpoint for all feedback from our customers
Manage performance metrics including CSAT, renewal rate, referenceability, adoption, consumption, and customer engagement. Identify renewal risks and work with internal teams to remediate.
Your Experience
4+ years of relevant experience in customer success, consulting, post-sales technical account management, or similar roles, with experience in cybersecurity
Proven experience building and executing customer engagement programs in an evolving organization.
Strong consulting and project management skills, with a track record of acting as a trusted advisor to drive business value.
Experience managing escalations, balancing customer expectations, and negotiating successful resolutions.
Highly data-driven, with a focus on metrics, process adherence, and continuous improvement.
Ability to drive consistent engagement processes across a portfolio of customers.
Excellent communication and interpersonal skills to build relationships with technical and non-technical stakeholders.
Team player with high integrity, accountability, and a customer-first mindset.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $110,800 - $179,200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
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We’re looking for a Senior BI Developer who’s excited about turning data into real impact.
In this role, you’ll be the force behind data-driven decision-making across the company, building scalable pipelines, smart data models, and BI solutions that power millions of users. You’ll partner with Product, R&D, and Marketing to uncover insights, shape strategies, and keep us moving fast, and always two steps ahead.
If you love solving complex data challenges, thrive in an , open-minded environment, and want to see your work make a visible difference, you’ll feel right at home here.
Be a Strategic Data Partner
Build BI Solutions
Elevate Team Standards
Solve Technical Challenges
Technical Foundation (Must-Haves)
Stakeholder Partnership:
Business Orientation:
Work Style:
These jobs might be a good fit

As a
•Build and lead relationships for highly sophisticated customer accounts
•Conduct customer needs analysis and anticipate requirements beyond existing solution’s scope
•Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities
•Verify operability of sophisticated product and service configurations within the customer’s environment
• Perform advanced systems integration and provide technical expertise to design and implement the solution•Excellent communication, relationship and leadership skills in industry
•Ability to present to executive level and articulate the Dell Technologies solutions
•In-depth understanding of market, technologies, products and services
•8 to 12 years of related experience in a relationship selling role
•Advanced experience in a relationship selling role
•Bachelor’s degree
Application closing date:Dec. 20th 2025
These jobs might be a good fit