Full-stack Engineer Account Management Agencies jobs at Yotpo in Bulgaria, Sofia

You are: A highly organized and detail-oriented platform engineer who excels in communication within diverse, international teams. You have a strong grasp of agile methodologies and are skilled at leading teams in delivering high-quality results efficiently. You have a technical background of software engineering, cloud infrastructure, and platform engineering.

• You have experience leading cross-company initiatives and you enjoy it.
• Independent worker – You can take a subject and own it – end to end.
• You are a Software Engineer with 5+ years of Experience in Java / PHP / Ruby /Golang or similar. You love OOP design, design patterns, and clean code.
• You have BSc in computer science or equivalent
• An autodidact – You are not afraid to dive deep into new technologies.
• You are a team player with a strong sense of ownership. We win together, We do what it takes, we figure it out, we help each other – and we win, as a team.

Bonus Points:

• Professional Scrum Master Certification (PSM) or equivalent
• Experienced/Certification with AWS and/or Kubernetes
• Knowledge in Infra as code (Terraform Cloud). No manual labor here.
• Experience with Helm
• Experience in designing and building GitOps CI/CD pipelines (ArgoCD, ArgoRollouts, GitHub Actions, Jenkins, or equivalent)
• Experience with databases (MySQL/MongoDB/ElasticSearch)
• Experience with monitoring tools (Prometheus/Grafana/NewRelic/Coralogix)

You will:

• Facilitate team meetings, such as: Sprint Planning, Sprint Review, Retrospective, etc.
• Lead organization wide initiatives and change management.
• Promote agile best practices and continuous improvement within the team.
• Foster collaboration within the team, as well as with other stakeholders, to maintain alignment and focus on deliverables.
• Be a key player in driving Yotpo’s Platform Engineering team towards operational excellence.
• Act as a servant leader for the team, helping remove obstacles and ensure smooth project progress.
• Track and report on team progress using metrics and KPIs.
• Work with team members to manage dependencies and risks effectively.
• Support and encourage team autonomy, accountability, and ownership of deliverables.

What we offer:

• A clear career path with opportunities for growth and leadership.
• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers – monthly
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Hybrid working – 2 days/week in the office

Tier 2 is handling escalated inquiries from our global Tier 1 team and are conducting troubleshooting to provide solutions or escalate to our R&D department. This role requires knowledge of web technologies (HTML, CSS, Javascript), SQL. Tier 2 are responsible for training and knowledge writing for our global Tier 1 agents.

What you’ll do:

Working hours: Mon-Fri, 13:00-22:00.
• Handle Tier 2 cases quickly and efficiently
• Create and update knowledge base articles used by Tier 1 agents
• Conduct training sessions for Tier 1 agents
• Act as a focal point for communication with the R&D and product teams
• Act as a knowledge focal point within support
• Accompany new releases and make sure support agents are familiar with them and have the tools to address issues related to them

What you need:

• Fluent level of English – a MUST
• 2+ years of experience in Technical Support
• Strong analytical and troubleshooting capabilities
• Experience with SQL and web technologies such as CSS, HTML, Javascript
• Knowledge of API – an advantage
• Ability to communicate effectively with customers via email, chat or via web conferencing calls
• Ability to handle and escalate issues following internal procedures

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers – monthly
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.

You are:

• You are a Software Engineer with 0-2 years of Experience in Python / Java / Golang or similar. You love OOP design, design patterns, and clean code.
You have a BSc in computer science – a must.
• An autodidact – You are not afraid to dive deep into new technologies.
• You are a team player with a strong sense of ownership. We win together, We do what it takes, we figure it out, we help each other – and we win, as a team.
• Strong design and troubleshooting skills (hands-on).
• AWS and Kubernetes knowledge.

Bonus Points:

• Certification and/or experience with AWS
• Certification and/or experience with Kubernetes
• Knowledge in Infra as code (Terraform Cloud). No manual labor here.
• Experience with Helm
• Experience in designing and building GitOps CI/CD pipelines (ArgoCD, ArgoRollouts, GitHub Actions, Jenkins, or equivalent)
• Experience with Hashistack (Consul, Vault)
• Experience with CDNs (Akamai, CloudFront)
• Experience with databases (MySQL/MongoDB/ElasticSearch)
• Experience with monitoring tools (Prometheus/Grafana/Coralogix)

You will:

• Work with world-class experts in the field and contribute to Yotpo’s mission of delivering exceptional product quality and user experience.
• Gain exposure to cutting-edge cloud technologies and large-scale infrastructures.
• We believe in visibility. You will help us put eyes where they are missing.
• Build and design the company’s infrastructure to help Yotpo’s ever-growing scale
• Debug various applicative issues at scale
• Take part in resolving and preventing production issues

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers – monthly
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Hybrid working – 2 times/week in the office

What to bring:

• At least 1 year commercial experience
• Extremely passionate and curious about tech and building products

• Professional experience with at least one of the following (Java, PHP, Angular, React, Lit, Data Pipelines, Kafka, AWS, SQL, JS, Typescript, Vue)
• A degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience)
• Understanding of SDLC
• Understands their current business domain
• Knowledge of Algorithms & Data Structures
• Fluent English
• Independent, self learner
• Proactive approach
• Problem-Solving: Strong analytical and problem-solving skills. Ability to debug and resolve software issues efficiently.
• Communication: Excellent verbal and written communication skills. Ability to work effectively in a team-oriented environment.
• Adaptability: Willingness to learn and adapt to new technologies and tools. Ability to thrive in a fast-paced, dynamic environment.
• Low on Ego and High on Team Spirit

Drive ideas to production

• Be proactive in team/company initiatives
• Collaboration: Work closely with Product, Infrastructure and other R&D teams
• Learning: Stay updated with the latest industry trends and technologies. Take advantage of learning opportunities and mentoring from senior engineers
• Actively improve the health and quality of our products

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers – monthly
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• We are now working in a flexible hybrid capacity.

In your day-to-day, you’ll design, develop, and optimize features that drive growth and boost our merchants’ revenue, all while upholding the highest standards of quality.

• Maintain and develop new features for core services that power multiple products across the company.
• Champion agile best practices and maintain a relentless focus on delivering measurable business outcomes.

• BE – highly proficient with Java
• FE – good all around experience with modern UI frameworks (Angular and/or React)
• Writing Unit, Integration, E2E and component tests
• High interest in Data and Analytics
• Running, monitoring apps in highly scalable Microservices architecture
• Experience with any cloud provider (AWS is considered an advantage)

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Flexible hybrid capacity.

Why Choose Us?

• Build Your Career Growth : dynamic organization offering personalized career growth, and recognition.
• Be a Passionate Crafter: dedicated to the art of crafting, high level of skills and creativity.
• Be The Best Version of Yourself: combine individual voice and unique quirks to create

• You love building end-to-end solutions and thrive on seeing your work deliver real business results.
• You bring a growth mindset to problem-solving, always seeking ways to optimize and improve.
• You embrace agile methodologies and adapt quickly in fast-paced environments.
• You’re excited about collaborating with BI and other teams to create data-driven, high-quality products.
• You take pride in writing clean, efficient code and maintaining top-tier technical excellence.

Technical requirements:

Solid knowledge and experience with:

• BE – highly proficient with Java or PHP
• FE – good all around experience with modern UI frameworks (React and/or Angular)
• Writing Unit, Integration, E2E and component tests
• High interest in Data and Analytics
• Running, monitoring apps in highly scalable Microservices architecture
• Experience with any cloud provider (AWS is considered an advantage)

• Build Your Career Growth : dynamic organization offering personalized career growth, and recognition.
• Be a Passionate Crafter: dedicated to the art of crafting, high level of skills and creativity.Be The Best Version of Yourself: combine individual voice and unique quirks to create

• Competitive salary and yearly bonus
• Equity in options
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Managing a fixed monthly budget for social benefits (Re:Benefit – a flexible online benefits solution)
• Food vouchers
• Individualized career development, rewards and recognition.
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Internal mobility program and refer-a-friend program
• We are now working in a flexible hybrid capacity.