Business Erp Application Support Oracle Cloud jobs at Western Digital in Thailand, Khlong Chik Subdistrict

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ESSENTIAL DUTIES AND RESPONSIBILITIES:

The successful candidate will join as ERP Operation team and will base in WD Thailand location.

• Provide day to day operation and system support for Oracle Fusion Purchasing modules ie Self Service Requisition, Procurement, Supplier model, Sourcing, Enterprise Contract and the related procurement boundary and peripheral applications.
• Respond to incidents tickets and enhancement requests in a timely and responsive manner to ensure business process continuity, meet department objective and customer satisfaction.
• Perform the Oracle Fusion ERP purchasing modules configuration and implementation. This should include configuration task such as approval rule configuration, buyer assignment and other operation related system maintenance configuration.
• Perform the Procurement subsystem configuration and implementation.
• Perform personalization and other extension on Oracle Fusion application.
• Work with business users to define requirements; work with team members to design, solutioning and configure the applications, participate in unit testing, test scrips preparation, coordinate with business users on system integration testing; plan and execute deployment and provide post-implementation support.
• Work with Oracle support for system issue troubleshooting and improvement opportunities.
• To document system configuration and provide training to business users when there is change or new functionality introduced
• Participate and work in global and cross-functional teams for issue resolution, system enhancement and integration support.

REQUIRED:

• Degree in Computer Science or Information Technology
• At least a Minimum of 5 years of analyst working experience in ERP applications or business applications.

PREFERRED:

• Experience supporting manufacturing operations or basic SQL skills would be a definite advantage.

SKILLS:

• Knowledge in Oracle Fusion ERP functional support, especially in STP and Inventory modules.
• Understand the business processes and business requirement
• Problem-solving skill – identify, analyze, troubleshoot, and resolve the system issue.
• Requirement study and prepare functional design and work with IT counterpart for a system solution
• Communication skill – able to communicate with business users and IT counterparts, both verbally and in writing. Bridge the business users with IT counterparts for issue reported and business requirement