Associate Manager Quality Control jobs at West Pharma in Singapore, Singapore

• Provide HR leadership and direction for the site within the defined scope of responsibility
• Use in-depth expertise and experience to provide HR business partner support for various HR initiatives.
• Provide advice, clarification and follow-up on policies, procedures, benefits and compensation related items for employees, managers and global HR partners. Interprets and administers HR policies, procedures, guidelines and programs, always ensuring alignment with global West in a consistent manner.
• Manage and facilitate performance and talent management processes and programs, individual development plans and succession planning activities.
• Exercise of best practices to partner with Talent Acquisition to ensure staffing needs are met and conduct a thorough analysis and proposing an offer based on partnership with Compensation team.
• Lead, manage, address, and resolve employee relations concerns, including conducting thorough and objective investigations while keeping the appropriate parties informed.
• Liaise with Legal for statutory and legal issues to keep management updated with the latest statutory requirements relating to the employment of staff.
• Manage and handle the offboarding/termination process including exit interviews and systems changes; schedule, conduct exit interview and analysis of trends.
• Perform other duties as assigned based on business needs.

• Bachelor's Degree in Business, HR or related field required

• Minimum 8 years of experience in human resources required

• Wide knowledge of labor law - in particular for Singapore.
• Strong consultative, interpersonal and client orientation skills.
• Ability to work both independently and in a team environment.
• Capacity to handle confidential and sensitive information and issues in a discrete manner.
• Ability to work in a fast-paced virtual environment in a global organization.
• Trustworthy, inclusive, communication and presentation to diverse and large audiences, decision making, planning and organizing, personal accountability and attention to detail.
• Ability to prioritize and respond timely to changing requirements and to coordinate multiple tasks simultaneously.
• Change Management skills.
• Able to be aware of all relevant SOPs as per company policy as they are related to the position covered by this Job Description .
• Able to comply with the company’s safety and quality policies.
• Experience and knowledge of multiple HR disciplines.
• Experience with HR business systems.

• Human Resources\PHR or SHRM-CP Upon Hire preferred

• Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures.
• Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities.
• Position operates in a professional office environment. May stand or sit for extended periods of time
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Read and interpret data, information and documents.
• Must maintain the ability to work well with others in a variety of situations.
• Must be able to multi-task, work under time constraints, problem solve, and prioritize.
• Ability to make independent and sound judgments.
• Observe and interpret situations, analyze and solve problems

The Quality Engineer is to promote and integrate quality aspect into every aspect of our quality systems and processes to ensure that all products and processes meet approved company policies, quality standards and comply with regulatory requirements. This role is essential in maintaining the integrity of the manufacturing process, ensuring quality products for customers.

• Bachelor’s degree or equivalent experience in Science, Engineering, or a related discipline.
• 2 to 5 years of experience in quality control and/or quality assurance in a manufacturing environment.

• Basic understanding of cGMP requirement and quality mindset is an advantage.
• Good understanding of Annex 1 requirement is an advantage but not required.
• Familiarity with ISO 15378 and ISO 9001 is advantageous but not required.
• Excellent attention to detail and demonstrate commitment and proactiveness in tasks assigned.
• Prior experience in primary packaging materials manufacturing environment is advantageous but not required.
• Good communication and teamwork skills.

• Supervise shift personnel in the quality control department consistent with high safety and quality standards.
• Troubleshoot problems arising on the shop floor in conjunction with quality standards with the appropriate engineering support from Quality Engineering functions
• Maintain close observation of quality requirements to keep quality management informed of status and, when needed, initiate the necessary steps to conform to schedule / staffing requirements.
• Promote and support site initiatives including quality safety programs, lean initiatives, training programs, and consistently interpret and apply all policies, practices and procedures among plant team members.
• Recommend and implement measures to motivate team members and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
• Routinely evaluate team member performance and identify training needs. Coach and counsel team members for performance, attendance and behavior. Participate in the resolution of team members relations issues.
• Review and approve work time in the appropriate timekeeping system. Maintain and verify accuracy of the hours each team member has worked.
• Works independently to identify Quality issues, initiate nonconformance reports, and recommend corrective actions
• Determine product acceptability by performing various types of inspections and measurements utilizing varying laboratory equipment and taking care of valid calibration (internal and external)
• Create, utilize, and maintain testing result forms
• Develop sampling plans and activities, as required
• Authoring of quality notifications such as deviations and OOS (visual and dimensional)
• Support review of batch production records and perform review, approval, and release of product and materials within the inventory management/ERP system
• Ensures compliance with quality system documents, cGMPs, ISO standards and FDA regulations.
• Work with technical staff in performing root cause failure analysis and implementing corrective and preventive actions to eliminate recurrence.
• Manage the team’s performance, conduct performance 1 to 1’s, support recruitment, training and development plans while addressing any issues that arise in a timely manner
• Liaise with internal and external customers and other departments as appropriate.
• Ensure that the QC inspection conducted are performed according to relevant procedures and data reported in compliance with data integrity principles
• Act as a central point of communication for all departments in respect to product quality issues on the shop floor and ensure that these are escaladed appropriately.
• Other duties as assigned

• Participate in special project teams as assigned.
• Performs other duties as assigned based on business needs.
• Conforms with and abides by all laws, regulations, safety rules, policies, and work procedures, and all instructions.
• Exhibits regular, reliable, punctual and predictable attendance.

• Associate's Degree Associate's Degree in Technical or Engineering required or
• Bachelor's Degree Degree in Technical or Engineering preferred

• Minimum 5 years Previous experience in Quality Assurance/Quality Control required and
• Experience in FDA regulated environment, pertinent to ISO 13485 preferred and

• Must be familiar and proficient with computers and various software programs such as Microsoft Word, Microsoft Excel, Master-control, SAP
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times.
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target
• Leadership experience in leading teams of 10-15 people preferred

• Adaptable to changes in the work environment, manage competing demands and deal with frequent change, delays, or unexpected events.
• Maintain high attention to detail, accuracy, and overall quality of work.
• Effectively communicate and interface with various levels internally and with customers.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Performing the duties of this job involves the employee walking, standing on concrete floor, sitting for extended periods, lifting of cartons, containers, or bags of product, using hands and fingers to touch or feel materials or products, and listening for audible tones of equipment. This requires that the individual have normal hearing ability. The employee must be able to maintain concentration and visual acuity on tasks for extended periods.
• The employee must perform visual inspection of product, color standards, raw materials, and graphics. Specific vision abilities required to perform these tasks include close vision, color vision, peripheral vision, depth perception, and the ability to focus when viewing items through magnification. Required to work 40 hours a week and some overtime.

The Maintenance Supervisor is a people manager responsible for leading and developing a multi-tier team of Technicians (T1–T3) across electrical, mechanical, pneumatic, hydraulic, and PLC-based systems. The Supervisor ensures reliable operation and compliance of all production and utility equipment supporting the manufacturing of pharmaceutical-grade rubber stoppers. This position requires both strong leadership and sound technical expertise to drive team performance, ensure safe practices, and maintain production uptime.

• People Leadership: Supervise a team of Technicians across 3 levels:
  • T1 (entry level) – provide hands-on guidance and close supervision.
  • T2 (intermediate level) – support development of autonomy and technical judgment.
  • T3 (Team Leads) – mentor and coordinate execution through delegation
• Conduct performance reviews, coaching, and development planning for all direct reports.
• Facilitate daily Tier meetings, assign tasks, and manage shift rosters.
• Technical Responsibilities:
  • Troubleshoot and resolve complex equipment issues involving electrical, mechanical, pneumatic, and hydraulic systems, including PLC-controlled machinery.
  • Ensure completion and accuracy of preventive and corrective maintenance using the site’s CMMS (SAP or equivalent).
  • Participate in root cause analysis (RCA), failure mode analysis, and implement countermeasures for chronic issues.
• Compliance and Documentation:
  • Ensure all maintenance activities are compliant with cGMP, safety, and cleanroom standards.
  • Maintain accurate maintenance records, risk assessments, and job safety analyses (JSAs).
  • Support audits and inspections by regulatory bodies and internal QA.
• Continuous Improvement:
  • Drive 5S, TPM, and reliability-centered maintenance (RCM) initiatives.
  • Collaborate with Engineering to support equipment upgrades and utility modifications.
• Collaboration and Communication:
  • Serve as the primary communication bridge between maintenance personnel, production, engineering, and QA.
  • Coordinate with external contractors or vendors during maintenance shutdowns or installations.

• Diploma or Degree in Mechanical, Electrical, or Mechatronics Engineering (or equivalent technical discipline).
• Minimum 8 years of experience in plant maintenance, including at least 3 years in a people management role, preferably within a pharmaceutical manufacturing or processing environment.

• Excellent leadership and interpersonal skills with a passion for mentoring.
• Hands-on troubleshooting and analytical skills.
• Proficiency in SAP or other CMMS platforms.
• Ability to read technical schematics, wiring diagrams, and mechanical drawings.
• Good written and verbal communication skills in English.
• Resilient under pressure and able to make decisions in fast-paced environments.

• Ability to work in challenging environments, including areas characterized by heat and dust, as well as in cleanroom settings.
• Physical endurance, flexibility, visual and hearing ability are required to perform tasks effectively.
• Willing to support execution of critical tasks beyond normal working hours should the need arise.
• Committed to lifelong learning to remain abreast of industry trends and new technologies.
• A team player and ability to work collaboratively with all levels.
• Conduct training with confidence, patience, empathy, and motivation.

• Supervise shift personnel in the manufacture of plant products consistent with high quality and safety standards.
• Maintain close observation of orders to keep informed of manufacturing status and, when needed, initiate the necessary steps to conform to schedule.
• Promote and support site initiatives including safety programs, lean initiatives, training programs, and consistently interpret & apply all policies, practices and procedures among plant employees.
• Recommend and implement measures to motivate employees and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
• Routinely evaluate employee performance and identify training needs. Coach and counsel employees for performance, attendance and behavior. Participate in the resolution of employee relations issues.
• Review and approve work time in the appropriate time keeping system. Maintain and verify accuracy of the hours each employee has worked.
• Adjust direct labor to support demand and manage available resources to ensure on time production and delivery of customer orders.
• Ensure SOPs, cGMP, OSHA and Safety regulations are followed.
• Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate.
• Liaise with internal and external customers and other departments as appropriate.
• Participate in special project teams as assigned.
• Performs other duties as assigned based on business needs.
• Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules.
• Exhibits regular, reliable, punctual and predictable attendance.
• Other duties as assigned

• Bachelor’s degree in technical or business related field
• Minimum 8 years of experience in manufacturing with 3 years of experience in People Management
• Knowledge of computer programs and applications
• Certification in First Aid/CPR

• Ability to directly supervise hourly employees in the manufacturing/production area
• Must have effective problem solving and interpersonal skills
• Able to exercise independent judgment with limited instruction and guidance
• Strong interpersonal skills
• Ability to establish and maintain good working relationships with all levels in the organization.
• Proficient in computer use including Microsoft Office
• Excellent written and verbal communication skills with all levels of employees. Must exhibit a positive and
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times.

• Health Services\First Aid Certification Certification in First Aid Upon Hire preferred or
• Health Services\Cardiopulmonary Resuscitation (CPR) CPR Upon Hire preferred

• Manufacturing environment
• Minimal to no travel
• Overtime and being on-call is required. Occasionally required to work on different shifts.
• Regularly uses hands and fingers to operate objects, tools or controls. Frequently required to stand, talk and hear for long periods of time.
• Must occasionally lift and/or move up to 35 pounds
• Specific vision abilities may be needed by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This position will be responsible to coordinate, execute and maintain trade related programs for West Asia Pacific (APAC) locations. The focus will be on executing and maintaining compliance for West products, procurement and sales activities for APAC cross-border transactions. The role is responsible to ensure West transactions are compliant with APAC national, regional and local import and export laws and requirements and to ensure efficient and consistent cross border transactions.

• Responsible for ensuring West APAC import and export declarations adhere to applicable SOP’s to minimize compliance exposure and to optimize costs
• Executes cross border activities according to the APAC trade compliance manuals and procedures
• Works with West sites, 3rd party service providers, and customs broker(s) to resolve issues and questions that arise regarding day-to-day customs entries and export declarations
• Provides trade compliance related codes such as HS, export control codes, Partner Government Agency codes, and other compliance related master data for APAC imported and exported products
• Maintain and, as necessary, retrieves required records relating to import and export affairs.
• Prepares, submits and maintains special compliance related documentation to support import/export declarations
• Provides transactional support for duty optimization programs such as Free Trade Agreements
• Conducts post-entry audits---Coordinate any Post Entry Corrections, where necessary, with West-designated Customs Broker
• Reviews and manages documentation required for import/export declarations, use of Free Trade Agreements, Preferential Duty Programs and Duty Drawback Programs
• Participates in and supports operational projects involving or impacting Trade Compliance at West APAC facilities (e.g. systems implementations, new business models, etc.)
• Participates in cost-saving and process improvement initiatives for Trade Compliance activities
• Other duties as assigned

• Bachelor's Degree Business, International Trade, Logistics, or other relevant field, or equivalent related experience required

• Minimum 3 years Related experience required

• Working knowledge of APAC related trade frameworks such as ASEAN, and familiarity with import/export regulations in China, Japan, Singapore, and South Korea.
• AEO certification/program knowledge
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy always
• Able to comply with the company’s quality policy always.
• Strong analytical ability
• Solid communication skills
• Ability to work with and within global cross-functional teams
• Ability to work within remote or matrix organization

In this role, you will be responsible for developing, implementing, and maintaining security strategies to protect personnel, assets, and information while also ensuring organizational resilience during major disruptions or crises. This position involves strategic planning, leadership, validation, and coordination of security and business continuity efforts to minimize risks and threats.

• Develop, implement, and maintain a comprehensive security strategy and policies in alignment with organizational goals and regulatory requirements.
• Supervise and lead a team of security personnel, including security officers and support staff.
• Ensure the effective implementation of a physical security program at West facilities, including access control, video surveillance, intrusions detection, and physical barrier systems.
• Continuously assess security risks, vulnerabilities, and potential threats to the organization and develop strategies to mitigate and manage them.
• Conduct incident, threat, security investigations and recommend appropriate corrective actions.
• Develop, maintain, and regularly review business continuity plans, including risk assessments, business impact analyses, and defined response and recovery strategies.
• Provide training on business continuity and incident management to ensure stakeholders are prepared for disruptions.
• Facilitate exercise and validation processes to test effectiveness of plans and drive continuous improvement.
• Serve as a primary point of contact during security incidents, major disruptions or crises, and support response activities.
• Prepare and present reports on security, business continuity, and crisis management metrics to senior management.
• Lead business continuity training programs, equipping team members with the knowledge, skills, and resources needed to execute response and recovery strategies effectively.

• Bachelor’s Degree, or a combination of relevant education and specialized experience.
• Minimum eight (8) years of experience in security program management, conducting investigations / intelligence analysis (criminal, hazard, OSINT), or as a law enforcement supervisor.
• Professional business continuity certification through DRI International (CBCP, MBCP) or the Business Continuity Institute (CBCI, MBCI, FBCI), or able to obtain certification within 12 months of hire date.

• Minimum 8 years required and
• Proven experience in security management, with a minimum of five years in a leadership role. preferred

• Extensive knowledge of security industry regulations, standards, and best practices.
• Strong project management skills, with proven ability to manage complex projects and multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to manage cross-functional teams and work effectively with employees at all levels of the organization.
• Relevant security, investigative, analysis certifications (e.g., Certified Protection Professional (CPP), Certified Threat Manager (CTM)).