Principle Solution Architect Sap Fico jobs at West Pharma in India, Bengaluru

• Learn and assist in the design, development, and enhancement of applications in SAP Financial Accounting (FI) and Controlling (CO) modules.
• Participate in requirement gathering, configuration, testing, and documentation of SAP solutions supporting finance and controlling processes.
• Assist to develop and maintain software documentation, including functional specifications, user manuals, and training materials.
• Work with senior consultants to analyze business requirements and recommend technical or process-oriented improvements.
• Support ongoing system monitoring, data analysis, troubleshooting, and continuous improvement initiatives.
• Collaborate with business and IT teams on digital transformation and process automation projects.
• Stay up-to date with emerging technologies, industry trends, and best practices in software development.

• Professional qualifications such as CA, ICMA, CFA (final or intermediate levels)
• Masters degree in Business Management or similar such qualifications with financial accounting as one of the primary subjects
• Bachelors degree in Information Technology, Computer Science or alied disciplines.

• No min required 0-1 years of related work experience preferred

• Clear understanding of financial accounting concepts and financial reporting including familiarity with GAAPs.
• Good to have exposure in software development and software testing life cycle as well as the business approach for the product.
• Familiarity with software development methodologies such as Agile and Scrum.
• Proficiency in MS Excel, Power BI, database concepts will be desirable.
• Strong analytical and reasoning skills.
• Ability to work effectively in a team environment and collaborate with functional teams, and project managers.
• Attitude to self-initiate and learn
• Ability to work in a global and virtual environment and to effectively prioritize and execute tasks
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.

• SAP certification in FICO module
• Information Technology\Certified Scrum Developer (CSD) upon hire

• Learn and assist in the design, development, and enhancement of applications in SAP Financial Accounting (FI) and Controlling (CO) modules.
• Participate in requirement gathering, configuration, testing, and documentation of SAP solutions supporting finance and controlling processes.
• Assist to develop and maintain software documentation, including functional specifications, user manuals, and training materials.
• Work with senior consultants to analyze business requirements and recommend technical or process-oriented improvements.
• Support ongoing system monitoring, data analysis, troubleshooting, and continuous improvement initiatives.
• Collaborate with business and IT teams on digital transformation and process automation projects.
• Stay up-to date with emerging technologies, industry trends, and best practices in software development.

• Professional qualifications such as CA, ICMA, CFA (final or intermediate levels)
• Masters degree in Business Management or similar such qualifications with financial accounting as one of the primary subjects
• Bachelors degree in Information Technology, Computer Science or alied disciplines.

• No min required 0-1 years of related work experience preferred

• Clear understanding of financial accounting concepts and financial reporting including familiarity with GAAPs.
• Good to have exposure in software development and software testing life cycle as well as the business approach for the product.
• Familiarity with software development methodologies such as Agile and Scrum.
• Proficiency in MS Excel, Power BI, database concepts will be desirable.
• Strong analytical and reasoning skills.
• Ability to work effectively in a team environment and collaborate with functional teams, and project managers.
• Attitude to self-initiate and learn
• Ability to work in a global and virtual environment and to effectively prioritize and execute tasks
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description

• SAP certification in FICO module
• Information Technology\Certified Scrum Developer (CSD) upon hire

Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.

• Learn to understand the business vision and requirements, collaborating with cross-functional teams to define and document detailed business requirements for SAP solutions.
• Assist in implementing SAP best practices to design and deliver technical solutions in partnership with digital manufacturing, west digital and Infrastructure teams.
• Actively participate in team meetings and agile sprint processes, supporting the development of functional/technical solutions and features.
• Support in providing functionality that meets defined business needs, assisting in the documentation and validation of user stories, gaps and tasks in Dev Ops.
• AI First Attitude and Strategy – Learning and leveraging in building effective solutions by integrating generative AI effectively with SAP and their UI/UX applications,
• Contribute to system support and maintenance efforts, ensuring these align with organizational standards, regulatory requirements, and procedural norms.
• Assist in the creation and maintenance of validation documentation, including SOPs, work instructions, and system lifecycle documents in compliance with company policies.
• Engage in system and data monitoring activities to ensure efficiency and reliability.
• Collaborate with senior team members on Project, Change and Incident management activities, data analysis, and interface monitoring.
• Participate in the Change Control process and adhere to all relevant organizational regulations.

• Currently pursuing or recently completed a bachelor’s degree in computer science, Information Technology, Electronics/Mechanical/Production, Business Administration, or a related field.
• Prior exposure to SAP or related ERP systems through coursework or projects is beneficial.
• Familiarity with Gen-AI, SAP S/4 Hana, Scrum methodologies or ITIL practices (Preferred, but not mandatory).

• No min required 0-1 years of related work experience preferred

• Basic understanding of SAP functionality and business aspects across various functional domains.
• Stay informed on the latest trends and updates in ERP systems and SAP solutions.
• A supportive team player with ability to work independently in a global and fast-paced environment.
• Demonstrate sound judgment with an ability to manage multiple priorities effectively.
• Willingness to travel globally, if necessary, to support business needs.
• Ability to comply with all relevant safety, quality, and procedural policies within the organization.

• No min required 0-1 years of related work experience preferred

• Basic understanding of SAP functionality and business aspects across various functional domains.
• Stay informed on the latest trends and updates in ERP systems and SAP solutions.
• A supportive team player with ability to work independently in a global and fast-paced environment.
• Demonstrate sound judgment with an ability to manage multiple priorities effectively.
• Willingness to travel globally, if necessary, to support business needs.
• Ability to comply with all relevant safety, quality, and procedural policies within the organization.

Solution Architect, D&T, MDM Admin

Working closely with the regional and global Digital and Transformation team, the role of the Manufacturing Network and Digital support site team is having responsibility for developing and efficiently operating all aspects of the site's infrastructure and End User devices in line with corporate guidelines and procedures. Performs duties in line with best Digital and Transformation practices and applicable regulatory requirements (i.e. cGMP, Computer System Validation, 21 CFR part 11 compliance). Leading the site's workload distribution and coordinating with other teams and local management.

• Provide support for IT systems and End-Users in the facility, including, but not limited to: Shop Floor Systems (SFS), Manufacturing Execution Systems (MES), Enterprise resource planning (ERP), Virtual and Physical servers, LAN/WAN equipment, desktop computers and laptops, communication, and collaboration systems
• Problem determination and resolution through existing procedures but also identifying new ways to resolve unexpected problems
• Subject Matter Expert for local site support on all major and more complex Digital and Transformation technologies
• Driving and coordinating IT security for local site with support from corporate Subject Matter Expert
• Collaborate with the regional and global Digital and Transformation organization to maintain the service catalogue and Service level agreements in alignment with global / regional and site-specific IT services
• Participate in local, regional, and global Digital and Transformation projects, coordinate roll-out of same on local site level and leading local Digital and Transformation projects
• Performs other duties as assigned based on business needs/ Utilize and leverage Service Management tools for tracking of workloads
• Professional attitude in maintaining a clean, orderly and safe work area
• Exemplary behavior in IT security related topics
• Participate in “on-call” support rotation
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules
• Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct
• Compliance to all local site Environmental, Health and Safety regulations
• Compliance to all local site company policies, procedures and corporate policies
• Other duties as assigned

• Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience.

• Minimum 5 years of experience of IT support and / or IT operations, ideally in regulatory manufacturing environment required
• 5-8 years of relevant work experience
• Min 5 years of experience of deployment and support and operations of Endpoints
• Must have Jamf experience, packaging , policy management, MacOS, iOS, iPadOS, bash scripting
• Must have Intune Expertise, Compliance, App protection, configuration, packaging, Windows and Android knowledge
• Prior work experience on Scripting basics (Powershell, VBscript etc)
• Must have SCCM Experience with Packaging
• Must have packaging experience with InstallShield and PowerShell Studio

• Excellent interpersonal skills and communication skills
• Strong service orientation
• Open to change and prepared to drive change
• Ability to work on own initiative and to meet strict deadlines
• Strong project management and coordination skills
• Experiences in collaboration within international teams
• Required Language: English
• Has advanced and specialized expertise, typically developed through a combination of job-related training and considerable on-the-job experience
• Completes assignments and facilitates the work activities of others; may coordinate work beyond own area
• Proposes improvements to processes
• Acts as a lead, coordinating the work of others – but is not a supervisor
• Works autonomously within established procedures and practices
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times
• Desktop support incl. MS Office Suite; MS Windows Server administration; Network technologies/protocols and administration; Microsoft Active Directory
• Experience with Co-management, Auto-pilot, Hybrid Ad environment, Entra ID

• Information Technology\Information Technology Infrastructure Library (ITIL) ITIL Foundation Certification preferred

• 10% travel, including global travel.

• Occasional on-call work required.

• Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.

• Ability to work in a global and virtual environment and to effectively prioritize and execute tasks in a high-pressure environment.​

Solution Architect, D&T, MDM Admin

Working closely with the regional and global Digital and Transformation team, the role of the Manufacturing Network and Digital support site team is having responsibility for developing and efficiently operating all aspects of the site's infrastructure and End User devices in line with corporate guidelines and procedures. Performs duties in line with best Digital and Transformation practices and applicable regulatory requirements (i.e. cGMP, Computer System Validation, 21 CFR part 11 compliance). Leading the site's workload distribution and coordinating with other teams and local management.

• Provide support for IT systems and End-Users in the facility, including, but not limited to: Shop Floor Systems (SFS), Manufacturing Execution Systems (MES), Enterprise resource planning (ERP), Virtual and Physical servers, LAN/WAN equipment, desktop computers and laptops, communication, and collaboration systems
• Problem determination and resolution through existing procedures but also identifying new ways to resolve unexpected problems
• Subject Matter Expert for local site support on all major and more complex Digital and Transformation technologies
• Driving and coordinating IT security for local site with support from corporate Subject Matter Expert
• Collaborate with the regional and global Digital and Transformation organization to maintain the service catalogue and Service level agreements in alignment with global / regional and site-specific IT services
• Participate in local, regional, and global Digital and Transformation projects, coordinate roll-out of same on local site level and leading local Digital and Transformation projects
• Performs other duties as assigned based on business needs/ Utilize and leverage Service Management tools for tracking of workloads
• Professional attitude in maintaining a clean, orderly and safe work area
• Exemplary behavior in IT security related topics
• Participate in “on-call” support rotation
• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules
• Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct
• Compliance to all local site Environmental, Health and Safety regulations
• Compliance to all local site company policies, procedures and corporate policies
• Other duties as assigned

• Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience.

• Minimum 5 years Minimum of 7 years of experience of IT support and / or IT operations, ideally in regulatory manufacturing environment required
• 5-8 years of relevant work experience
• Min 5 years of experience of deployment and support and operations of Endpoints
• Must have Jamf experience, packaging , policy management, MacOS, iOS, iPadOS, bash scripting
• Must have Intune Expertise, Compliance, App protection, configuration, packaging, Windows and Android knowledge
• Prior work experience on Scripting basics (Powershell, VBscript etc)

• Excellent interpersonal skills and communication skills
• Strong service orientation
• Open to change and prepared to drive change
• Ability to work on own initiative and to meet strict deadlines
• Strong project management and coordination skills
• Experiences in collaboration within international teams
• Required Language: English
• Has advanced and specialized expertise, typically developed through a combination of job-related training and considerable on-the-job experience
• Completes assignments and facilitates the work activities of others; may coordinate work beyond own area
• Proposes improvements to processes
• Acts as a lead, coordinating the work of others – but is not a supervisor
• Works autonomously within established procedures and practices
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times
• Desktop support incl. MS Office Suite; MS Windows Server administration; Network technologies/protocols and administration; Microsoft Active Directory
• Nice to have SCCM Experience with Packaging
• Nice to have packaging experience with InstallShield and PowerShell Studio
• Experience with Co-management, Auto-pilot, Hybrid Ad environment, Entra ID

• Information Technology\Information Technology Infrastructure Library (ITIL) ITIL Foundation Certification preferred

• 10% travel, including global travel.

• Occasional on-call work required.

• Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.

• Ability to work in a global and virtual environment and to effectively prioritize and execute tasks in a high-pressure environment.​