Lead Credit Risk Officer - Merchant Card Corporate jobs at Wells Fargo in United States, Wilmington

Job Role and Responsibility:Lead complex initiatives impacting credit strategies across the customer lifecycle from acquisitions to collections. Advise senior leadership to develop and implement strategies, programs, and policies with a direct and significant impact on credit risk appetite. Demonstrate understanding of credit risk data, strategies and models across customers’ life cycle. Lead multiple analytical projects under tight timelines; ensure projects are completed on time and meet internal client expectations. Lead quantitative analytics using programming tools (SQL, SAS, and/or Python) to analyze data from a variety of sources to develop unsecure lending credit strategies. Lead credit strategy redesign and marginal hurdles framework that aligns with overall risk appetite. Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities and guidance to others. Effectively collaborate and consult in a matrix organization with peers, colleagues and managers to resolve issues and achieve goals. Present results of analysis and strategies to senior executive leadership. Interact with internal and external customers. Collaborate with business for oversight of risk management. Interact with Audit, Legal, external agencies, and regulatory bodies on risk related topics. Remote / telecommute work available, up to 2 days per week. Position required to appear in person at the location listed.

None

Required Qualifications:

Position requires a Bachelor’s degree in Engineering, Economics, Mathematics, Statistics, or related quantitative field and seven (7) years of experience in the job offered or in a related role involving credit risk.

Specific skills required:

• Five (5) years of programming experience in Python, SAS, and SQL with hands on experience handling large datasets
• Five (5) years of statistical analysis and knowledge of Machine Learning techniques
• Experience in managing originations/account management decision engine strategies
• Lead complex initiatives impacting credit strategies across the customer lifecycle from acquisitions to collections.
• Knowledge of P&L drivers for credit card/other unsecured lending products
• Knowledge and understanding of databases and data mining techniques

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Act as a Business Execution advisor to leadership to drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management
• Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large scale solutions
• Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational
• Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans
• Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership
• Provide direction to a cross functional team using business expertise

Required Qualifications:

• 7+ years ofBusiness Execution, Implementation, or Strategic Planningexperience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 7+ years of Project Management/ Execution experience in a complex regulatory environment
• Strong Change Management / Program Management expertise (PMP certification or eqv.)
• Training development background to drive closure of the skills gap as well as promoting a continuous learning culture
• Knowledge of various data/analytics tools including Tableau, Power BI, and other data visualization tools
• Proven self-motivated and comfortable operating in large transformational programs as part of collaborate teams
• 7+ years’ experience working within the Financial Services Industry
• Knowledge and understanding of regulatory compliance requirements surrounding the financial services industry

Job Expectations

• Ability to work a hybrid model
• This role is not open to relocation
• This position is not eligible for Visa sponsorship

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

The successful candidate will work to synthesize data from disparate sources to answer business questions. The role goes beyond simply serving up data and requires someone who can communicate with stakeholders at all levels to tell a story, provide actionable insights and separate the signal from the noise. Over time, this person will develop into the go-to analytics resource within Merchant Services for one of the following areas – marketing, sales/sales enablement, product, pricing, strategy, operations, and servicing.

In this role, you will:

• Conduct analysis to inform a business case to deploy new products or target a specific segment

• Perform deep-dives on key KPIs such as conversion, penetration, or attrition

• Visualize trends in merchant behavior (e.g., transaction volume, activation cycle times)

• Identify statistically significant differences in performance by industry or segment

• Partner with business leaders to develop a roadmap of analytics needs

• Support data requests for audits and other high visibility activities

• Operate in adherence with existing procedures, compliance, and risk management policies

Required Qualifications:

• 4+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years of experience leading end-to-end analytical projects including conducting analysis, synthesizing findings, developing recommendations, presenting results and recommendations to leadership.

• SQL, SAS, Python or R programming experience

• Quantitative analysis experience, including proficiency in statistics and advanced analytics with hypothesis testing, regression analysis and/or machine learning

• Intellectual curiosity to dig into findings and trends to determine the “why” behind results

• Experience in the payments processing or credit card industry with a thorough understanding of Merchant Services products and services

• Ability to project manage multiple simultaneous work efforts; strong time management skills and ability to meet deadlines

• Strong communication skills, both verbal and written; effective in communication across a variety of audiences and constituencies and presenting information in a manner that persuades, educates and enhances understanding at all levels

• Excellent analytical skills with high attention to detail and accuracy

• Experience sifting through customer and operational data, identifying themes, extracting insights, and articulating these insights to stakeholders.

• Willingness to roll up one’s sleeves to thoroughly understand the nuances of each data source and use that information to inform the best approach to an analysis

• Advanced Excel and data visualization skills

• Experience influencing strategic decisions in key facets of the business such as pricing and product, organizational performance and/or sales and service models

• Proficiency in data storytelling via PowerPoint

• Ability to work collaboratively across the organization

• Proficiency in influencing peers at all levels of the organization and comfort interacting virtually with team members in different locations

• Bachelor’s degree in STEM or social sciences field

Job Expectations:

• This position offers a hybrid work schedule

• Ability to travel up to 10%

• This position is not eligible for Visa sponsorship.

Posting Locations:

• 800 S Jordan Creek Parkway, West Des Moines, IA 50266

• 401 S Tryon Street, Charlotte, NC 28202

• 1150 W Washington Street, Tempe, AZ 85281

• 2200 Concord Pike, Wilmington, DE 19803

Select locations are considered for current WF employees – Concord, CA & San Francisco, CA.

• 333 Market Street, San Francisco, CA 94103

• 1755 Grant Street, Concord, CA 94520

Required locations listed above. Relocation assistance is not available for this position

Pay Range:

• San Francisco, California: $100,800.00 – $179,200.00

• Concord, California: $100,800.00 – $179,200.00

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

This Lead Credit Risk Officer will report to the Senior Manager leading the Consumer Credit card products, with functional alignment within Transformation Risk. This individual will be responsible for Transformation Risk and associated analytics across all Card products, in support of continued process evolution across the organization to better serve partners, be more efficient in delivery, and to strengthen risk oversight provided by this group.

In this role, you will:

• Serve as subject matter expert for the design and implementation of Loss Forecasting architecture, including process optimization
• Identify and recommend opportunities for transformation of data into actionable information that drives business outcomes, strategies, and risk control development
• Enhance existing processes; develop business requirements for process changes; prepare Change Management documentation and present recommendations to key stakeholders
• Partner with cross enterprise risk analysts in development of loss forecasting architecture
• Be responsible for process production, data reconciliation, and process documentation in alignment with policy governance
• Lead complex initiatives related to portfolio loss forecasting, stress testing, allowance, and risk appetite for credit cards
• Inform Credit Strategy teams on loss trends to influence credit policy and Risk Appetite
• Resolve data, production, business modeling, and lead team to meet deliverables while leveraging solid understanding of risk reporting policies, model risk management procedures, regulatory requests, and compliance requirements
• Mentor less experienced associates on proper procedures and by sharing data/business knowledge across the team

Required Qualifications:

• 5+ years of Credit Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong working knowledge in Loss Forecasting, Risk Appetite, CECL, CCAR, P&L evaluation, Consumer Risk strategies
• Strong programming skillset using analytical tools including SAS, Python, R, Tableau, PowerBI
• Strong understanding of RCSA, Data Management Policy and/or Model Risk Policy

• Experience in supporting transformation initiatives, and/or process improvements and design initiatives at a large organization with the ability to drive productive change

  Strong ability to visualize outcomes based on intent (what and why) and develop and drive solutions (how)

• Excellent project management skills in managing multiple projects with challenging timelines
• Excellent written and verbal communication skills; ability to clearly narrate results and recommendations to management
• Proven ability to adapt to change in requests and/or requirements, raised with short deadlines
• Excellent collaboration skills
• Post-graduate degree with an emphasis in a quantitative discipline such as economics, finance, mathematics, or statistics

Job Expectations:

• Ability to work at one of the approved locations in the job posting.
• This position currently offers a hybrid work schedule.

Job posting Locations:

• 1445 Ross Ave Dallas, TX
• 2200 Concord Pike. Wilmington, DE
• 1150 W Washington St., Tempe, A
• 401 S Tryon St Charlotte, NC

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

• Lead marketing campaign operation and controls for Affiliate Marketing campaigns throughout the campaign lifecycle, including stakeholder communications, approval management and documentation, creative collaboration, and in-market tracking.
• Partner closely with Affiliate channel leads, media agency partners, and legal and compliance partners to ensure that approved, regulatory-complaint creative and targeting is deployed.
• Manage all Affiliate Marketing asset submissions and approvals via asset approval management tools
• Exercise independent judgement to guide channel operations.
• Help lead the development, evaluation, and execution of marketing campaign processes and procedures that identify, address, and mitigate risk.
• Become a Subject Matter Expert in the Affiliate Marketing channel operations and for compliance and control management through internal training and partnering with internal and external partners.
• Contribute to marketing, creative, and product management for credit cards and provide consultation in one or more areas critical to success such as marketing campaigns, new products, and product enhancements
• Review and analyze moderately complex information across projects or campaigns to present findings and recommend solutions to management while developing work plans and campaign requirements, and while establishing milestones and reporting.
• Collaborate and consult with product teams, technology, customer care, other organizational units, and vendors to recommend solutions to a wide range of difficult problems.

• 2+ years of Marketing, E-business, Digital Marketing, Digital Platform experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Experience with Project management (strong organizational, multi-tasking, and prioritizing skills to drive marketing executions through multiple stage gates to launch).
• Ability to exercise independent judgment to identify and resolve problems.
• Highly detail-oriented.
• Strong organizational, multi-tasking, and prioritization skills.
• Knowledge and understanding of financial services industry: compliance, risk management, or audit operations
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
• Ability to work in a fast-paced deadline driven environment
• Ability to think critically about situations and problems to execute or present options for solutions.
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
• Ability to influence and collaborate across organizational levels.
• Excellent communication skills and ability to articulate complex material to a diverse audience
• Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
• Experience with campaign management
• Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, Teams LiveMeeting, Zoom, and SharePoint) skills
• Preferred experience in a regulated industry such as Financial, Healthcare, or Insurance.
• Ability to lead without authority and influence others to improve channel effectiveness.

• 801 Walnut St, Des Moines, IA 50309
• 550 S Tryon St, Charlotte, NC 28202
• 300 Highway 169 S, Minneapolis, MN 55426
• 150 E 42nd, New York, NY 10017
• 2800 S Price Rd Chandler AZ 85286
• 250 John Carpenter Freeway, Irving TX 75062
• 2200 Concord Pike, DE 19803
• 10 S Wacker Dr Chicago, IL 60606

• New York – New York Pay Range: $76,300 - $135,700 USD annual (this range may not be applicable to other locations)
• Wilmington DE - Pay Range 69,900-124,300 USD annual (this range may not be applicable to other locations)
• Chicago IL -Pay Range 69,900-124,300 USD annual (this range may not be applicable to other locations)
• Des Moines- IA Pay Range $63,600-$113,000 USD annual (this range may not be applicable to other locations)
• Charlotte -NC Pay Range $63,600-$113,000 USD annual (this range may not be applicable to other locations)
• Minneapolis -MN Pay Range $63,600-$113,000 USD annual (this range may not be applicable to other locations)
• Chandler AZ - Pay Range - $63,600-$113,000 USD annual (this range may not be applicable to other locations)
• Irving TX - Pay Range $63,600-$113,000 USD annual (this range may not be applicable to other locations)

• This position is not eligible for Visa sponsorship.
• Hybrid work schedule
• Must reside within a commutable distance to posted work location and willingness to work on-site at stated location on the job opening
• No relocation assistance is available

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead complex initiatives with broad impact which are designed toaggregate, assess, monitor and report on enterprise internal fraud
• Assess, design andmaintain consistent enterprise and business procedures, desktop, control procedures and metric governance
• Monitor control effectiveness and business group/enterprise issues
• Provide RAU oversight and management of process inventory, control and RCSA accountabilities
• Monitor overall health and effectiveness of enterprise internal fraud programs
• Support the resolution of a portfolio of issues owned by Enterprise Internal Fraud, including reviewing processes, providing monthly issue deep dive, managing monthly all team meetings, managing access management, records management, SharePoint and shared drive administration
• Engage and influence business heads, regulators, control management, risk, legal, and audit partners to successfully ensure appropriate management of business risk
• Role will have material directinteraction/engagementwith independent risk management, and peer groups
• Make decisions in complex and multifaceted situations requiring solid understanding of Enterprise Internal Fraud’s framework; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives
• Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• May lead projects, initiatives, or serve as a peer mentor

Required Qualifications:

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of riskpolicy, program development, and external fraud experience

Desired Qualifications:

• Strong knowledge of financial services organizational structures, functional roles, and corresponding capabilities to assess inherent risks
• Experience with and understanding of employee misconduct risks (Insider Threat, Internal Fraud, Code of Conduct, Allegation Management, etc.) to enable strategic approaches and credible challenge
• Knowledge of applicable policies and programs including Fraud Risk Policy, Insider Threat Program and the Allegation Management Policy, including allegation lifecycle, sensitive matters, intake, internal investigations, root cause and customer impact
• Knowledge of risk assessment frameworks, change management frameworks, policy frameworks, issue management frameworks
• Clear and concise written and oral communication skills
• Strong relationship management skills
• Ability to effectively partner and influence stakeholders.
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to understand and operate successfully in a complex, heavily matrixed corporate environment
• Self-motivated and eager to take initiative
• Highly effectivedecision-making/criticalthinking skills with a collaborative style
• Experience with creating pivot tables and performing data analysis in Excel

Job Expectations:

• This position may be located at one the posted sites listed below and will work in a hybrid model. Other locations will not be considered.
• This position may travel quarterly

Locations:

• 2850 S Price Rd, Chandler AZ
• 801 Walnut St Des Moines, IA
• 401 S Tryon St, Charlotte, NC
• 7711 Plantation Rd, Roanoke, VA
• 2200 Concord Pike, Wilmington, DE

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.