Operations Manager - Wim Tax jobs at Wells Fargo in United States, Saint Louis

In this role, you will:

• Participate in low to moderately complex lifecycle support initiatives and identify opportunity for process improvements within Securities Operations
• Review and analyze basic or tactical functional operational tasks or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment related to low-to-medium risk deliverables
• Present recommendations for resolving low to moderately complex situations related to a full process within a trade environment while developing understanding of function, policies, procedures, and compliance requirements
• Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
• Develop expertise in the following operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
• Resolve low to moderately complex escalated issues within the scope of responsibility in Security Operations
• Research low to moderately complex business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
• Exercise independent judgment in understanding trade settlement workflow controls to minimalize the effects of operational breakdowns
• Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
• Contribute and may lead implementation of projects, new or revised processes, and procedures that require coordination among operation teams and perform analysis for initiatives that support business strategies making decisions on matters with financial impact and risk

Required Qualifications:

• 2+ years of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 1+ years of Investment industry experience
• Exposure to ICapital Alternative Investment platform
• Knowledge and understanding of Private Equities and Hedgefunds
• Strong attention to detail and accuracy skills
• Intermediate Microsoft Office Excel skills, Macros and formula experience
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Excellent verbal, written, and interpersonal communication skill
• Strong research and analyzing skills
• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment
• Effective organizational, multi-tasking, and prioritizing skills
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• This position currently offers a hybrid work schedule
• Ability to work additional hours as needed

Locations:

• 2800 Market St., Saint Louis MO
• 1525 W WT Harris Blvd., Charlotte NC

Other Information:

• Position locations listed above.
• Relocation assistance is not available for this position.
• This position is not eligible for Visa Sponsorship

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Wealth & Investment Management Operations.

In this role, you will:

• Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations
• Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low risk tasks and deliverables with narrower impact
• Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures
• Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
• Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
• Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation
• Resolve low complexity escalated issues within the scope of responsibility in Security Operations
• Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
• Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
• Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies

Required Qualifications:

• 6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience in Credit Margin
• Operations experience with client accounts
• BETA experience
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• proficiency in presenting to senior management
• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment
• Solid problem solving skills
• Ability to assess current process/procedures and make recommendations for efficiency
• Ability to read, analyze, and interpret documents/reports
• Effective organization, multitasking, and prioritizing skills
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Intermediate to advanced Microsoft Office skills
• Intermediate to advance in Excel

Job Expectations:

• Hybrid Schedule
• Ability to work additional hours as needed

Posting Location:

• 2801 Market Street, Saint Louis, Missouri

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead and manage the successful transition of internal and external advisors and teams into the Financial Network (FiNet) channel
• Manage client relationships and participate in initiatives regarding servicing, support and growth
• Identify opportunities for process improvements
• Maintain and analyze business, operational, or technical assignments that involve research, evaluation, and service
• Exercise independent judgment to ensure the highest level of client satisfaction
• Build and maintain excellent relationships and meet regularly with senior leaders to communicate trends and workable solutions
• Provide recommendations to determine operational needs and exercise independent judgment to manage relationships
• Communicate trends and recommend solutions
• Manage, support and resolve issues to ensure retention, growth and satisfaction
• Manage projects, troubleshoots issues and follow up on operational, technical or client transition issues
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of Business Relationship experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to deliver a positive and engaging candidate experience for internal and external candidates throughout the onboarding process
• Knowledge and understanding of multi-channel platform
• Knowledge and understanding of the independent advisor space
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Strong analytical skills with high attention to detail and accuracy
• Ability to work in a fast paced deadline driven environment
• Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
• Strong organizational, multi-tasking, and prioritizing skills
• Excellent verbal, written, and interpersonal communication skills
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills

Job Expectations:

• This position is not eligible for Visa sponsorship.
• This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to compliance with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.
• Specific compliance policies may apply regarding outside activities and/or personalinvesting; affectedemployees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Location:

• 2801 Market St. - St. Louis, Missouri
• 550 S Tryon - Charlotte, North Carolina

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations
• Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low risk tasks and deliverables with narrower impact
• Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures
• Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
• Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
• Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation
• Resolve low complexity escalated issues within the scope of responsibility in Security Operations
• Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
• Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
• Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies

Required Qualifications:

• 6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Maintain clear understanding of Alternative Investment Products and process solutions available to the front office
• Customer service focus with experience handling complex transactions across multiple systems
• Experience proactively engaging with customers through outreach via phone or email
• Ability to educate and connect customer to technology and ability to communicate complete products
• Experience working with others on a team to meet customer needs
• Experience fostering and developing strong customer relationships
• Ability to build strong relationships with internal partners
• Ability to follow policies, procedures, and regulations
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
• Ability to interact with integrity and professionalism with customers and team members
• Continued process improvement and product knowledge
• Adherence to Wells Fargo risk management culture

Job Expectations:

• Ability to work additional hours as needed
• Willingness to work on-site at stated location(s) on the job opening
• This position is not eligible for Visa sponsorship

Posting Locations:

• 2801 Market Street, Saint Louis, Missouri 63103
• 1525 W WT Harris Boulevard, Charlotte, North Carolina 28262

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Strategize marketing based on assessment of results-based environment and new opportunities for Retirement product implementation and enhancements
• Review and analyze development of new retirement products and product lines
• Provide support for product life cycle management
• Review Retirement Products, trends, regulatory impact, and risk management
• Perform Control and business activities to manage risks aligned to retirement products
• Present recommendations to resolve more complex situations and exercise independent judgment
• Develop, implement and maintain products, services and marketing programs
• Adhere to compliance and privacy regulations and policies
• Collaborate and consult with project teams, internal partners and stakeholders, including vendors and third parties

Required Qualifications:

• 2+ years of Product Management experience, product development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• FINRA Securities Licenses 7 and 66 or equivalent
• Retirement Plan industry specific designation
• 2+ years of Retirement Plan Experience
• Working technical knowledge and understanding of the retirement plan rules and regulations
• Advanced Microsoft Excel skills
• Ability to work independently, and in a team environment
• Expertise in collaborating and consulting with project teams and internal partners.
• Excellent verbal, written, and interpersonal communication skills
• Good attention to detail and accuracy skills

Job Expectations:

• This position is not eligible for Visa sponsorship

Posting Locations:

• 2801 Market St, F & L Bldg. St Louis MO
• 550 S Tryon, Charlotte NC

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Participate in low to moderately complex lifecycle support initiatives and identify opportunity for process improvements within Securities Operations
• Review and analyze basic or tactical functional operational tasks or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment related to low-to-medium risk deliverables
• Present recommendations for resolving low to moderately complex situations related to a full process within a trade environment while developing understanding of function, policies, procedures, and compliance requirements
• Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
• Develop expertise in the following operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
• Resolve low to moderately complex escalated issues within the scope of responsibility in Security Operations
• Research low to moderately complex business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
• Exercise independent judgment in understanding trade settlement workflow controls to minimalize the effects of operational breakdowns
• Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
• Contribute and may lead implementation of projects, new or revised processes, and procedures that require coordination among operation teams and perform analysis for initiatives that support business strategies making decisions on matters with financial impact and risk

Required Qualifications:

• 2+ years of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Margin Operations experience, including high-volume processing and risk mitigation during market volatility
• BETA platform experience for trade processing, margin monitoring, and account maintenance
• Understanding of trade lifecycle: trade capture, confirmation, settlement, and exception handling
• Understanding of brokerage securities, including margin, PCL, and bank lending products
• Excellent attention to detail and accuracy in fast-paced, high-pressure environments
• Experience with margin call processing, including past due call resolution and sellout execution
• Familiarity with Credit Monitoring and Reporting (CMR) processes and compliance standards
• Proven ability to scale operations during volume surges and market downturns
• Strong collaboration skills supporting cross-functional teams during promotions and system changes

Job Expectations:

• Hybrid schedule: 3 days in-office/ 2 days remote
• 2801 Market St, F & L BldgSAINT LOUIS, MO 63103

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area
• Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance
• Engage stakeholders and internal partners associated within the Operations area
• Work independently on moderately complex issues and projects
• Identify opportunities for process improvement and risk control development and escalates issues to more experienced management
• Provide training, performance, evaluation and coaching of less experienced team
• Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives
• Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility
• Provide responsibility for budget and financial performance
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives
• Manage allocation of people and financial resources for Operations
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of leadership experience

Desired Qualifications:

• 5+ years managing global operations, preferably in Tax Operations.
• Work with a sense of urgency and navigate cross team to meet the deliverable needs
• Strong verbal and written communication skills targeted to the audience
• Proven ability in partnering with various stakeholders in a complex environment, including internal peers as well as third party vendors
• Skilled at managing complex projects and initiatives
• Strong record of delivering results and decision-making in complex problems
• Transformational leader leveraging technology for efficiency
• Extensive experience in risk management, including RCSA, control testing, and issue management

Job Expectations:

• This position offers a hybrid work schedule at the posted location listed.
• Relocation assistance is not available for this position.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.