Business Relationship Support Specialist - Cib Banking Middle Office jobs at Wells Fargo in United States, Minneapolis

Trust ServicesTrust advisors discuss the needs of HNW and UHNW clients and provide personalized advice and wealth and asset management services, including:

• Personal trust services

• Estate services

• Philanthropic services

• Closely held asset management

• Real estate and loan asset management

• Oil, gas and mineral management

• Legacy trust services

• Special needs trust services

• Managed Individual Retirement Accounts (IRA)

In this role, you will:

• Oversee a team of fiduciary professionals responsible for the administration of trust and other fiduciary accounts.
• Administer a book of fiduciary relationships, including analyzing trust and estate documents, implementing client estate plans, and ensuring client accounts are managed in accordance with sound fiduciary principles and applicable law.
• Engage clients, advisors and internal partners to deliver a high-touch client experience within a strong risk management framework.
• Build and maintain a strong knowledge of internal policies and procedures including, but not limited to, distributions, account maintenance, account opening and closing, KYC requirements, annual account reviews, and management of overdrafts.
• Identify and recommend opportunities for process improvement and control development.
• Serve as a subject-matter expert on fiduciary administration, including the interpretation of governing instruments, adherence to fiduciary principles and applicable laws, and the application of prudent investing standards.
• Serve as an escalation point for team members regarding client-related matters, including the resolution of client complaints and the approval of discretionary distributions.
• Act as a thought leader and culture carrier for the firm to influence outcomes and build an inclusive, collaborative and client-focused environment for our fiduciary professionals.
• Lead team to achieve business objectives and drive execution.
• Participate actively in Wells Fargo Trust's training and mentorship programs.
• Participate in marketing and development initiatives, including building connectivity with centers of influence.

Required Qualifications:

• 7+ years of Fiduciary Products experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience and education

Desired Qualifications:

• J.D. and/or CTFA preferred
• Ability to work effectively within a team and build strong working relationships across business channels and at all levels of management
• Demonstrate a high level of organizational skills, including time and priority management
• Collaborate effectively with relationship team members, client’s advisors and other colleagues
• Solutions-oriented and able to operate within a diverse, fast-paced environment
• Strong conflict resolution skills
• Strong leadership, communication and presentation skills with the ability to explain difficult financial, tax and legal concepts to internal partners and clients

Job Expectations:

• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

• This Sensitive role will have a required absence of 2-weeks

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Provide Deal Team middle office support throughout the deal/loan life cycle including: managing document collection, completion of on-boarding and compliance, loan closing, and booking and funding processes
• Liaise with Portfolio Managers, Credit Analysts, Internal Risk Management, Relationship teams, Operations, Markets and various internal and external partners
• Coordinate loan closing activities from the initiation and credit approval throughout the closing, booking, and funding process to ensure consistent, timely and accurate credit delivery and funding to our clients
• Analyze and problem solve complex problems with efficient and logical solutions
• Work in a fast-paced environment while managing risk, controls and booking accuracy
• Utilize loan documentation knowledge and analyze and extract pertinent data elements
• Understand trading limit structure and exposure management and booking on the applicable systems of record
• Develop expertise in bank policies, procedures and compliance requirements confirming adherence
• Evaluate and ensure accurate new and existing data in the systems of record
• Collaborate with managers and peers on initiatives, projects, and complex control resolutions, implementing efficiencies across teams
• Exercise independent judgment while developing the knowledge to understand functions, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience working within or supporting middle office functions
• Comprehension of internal credit underwriting documents and loan closing documentation
• Knowledge of credit systems of record and origination such as nCino, LIQ, CoRS, and Treasury management systems
• Understanding of the credit underwriting and customer due diligence processes
• Strong attention to detail
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to effectively prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Outstanding problem solving and independent decision-making skills
• Excellent communication skills both verbal and written
• Intermediate Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

Job Expectations:

• This position currently offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Posting Locations:

• 90 South 7th Street, Minneapolis, Minnesota 55402
• 550 South Tryon Street, Charlotte, North Carolina 28202

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Conduct reviews on Commercial loans for FDPA and Flood Insurance requirements.
• Ensure that Commercial real estate collateral is correctly identified during all pre-close reviews & Standard Flood Hazard Determinations (SFHDs) are on file when a loan is secured by real estate.
• Communicate overall processes & transaction quality, providing feedback to appropriate contacts regarding identified deficiencies or issues.
• Provide support for other initiatives as needed.
• Execute against control framework to ensure rigor of controls as well as servicing activities.
• Work collectively with leaders, team members and stakeholders to set a high standard for regulatory compliance and execution.
• Support the development and execution of a risk control framework.

Required Qualifications:

• 2+ years of Commercial Loan Closing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge and understanding of commercial real estate loans & the ability to review and interpret complex commercial loan documents
• Knowledge and understanding of FEMA (Federal Emergency Management Agency)
• Knowledge and understanding of National Flood Insurance Program (NFIP) and Flood Disaster Protection Act (FDPA) compliance and process
• Risk and regulatory compliance experience
• Ability to prioritize work to meet deadlines, and work under pressure in a dynamic and complex environment
• Experience managing a moderately complex pipeline of work from assignment to completion
• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
• Ability to navigate multiple computersystems/applications,and utilize search tools to find information
• Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
• Experience with financial services businesses in a regulated environment

Job Expectations:

• Ability to work a hybrid schedule, three (3) days in office and two (2) days remote.
• Willingness to work on-site at posted location (600 S 4th St
  MINNEAPOLIS, MN 55415)
• This position is not eligible for Visa sponsorship

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Onboard, manage, and grow account relationships with Small Business customers (defined as revenue of $1-25MM) within assigned portfolios
• Assess, through review and analysis of moderately complex data, the customer's financial needs and as needed, recommend an effective variety of financial products and services in order to help the customer succeed financially
• Develop exceptional customer relationships with a solid understanding of cash flow and small business operating cycle and how business products and services can support businesses in the portfolio
• Ensure the overall success and growth of an assigned portfolio by developing deeper relationships of existing customers and managing risk
• Effectively collaborate and consult with internal small business partners and stakeholders to independently resolve moderately complex customer or process issues and achieve small business goals
• Engage in prospect activities and employ contact strategies focused on generating new small business relationships
• Lead or participate in moderately complex initiatives and deliverables within small business and contribute to large-scale initiatives related to customer relationships and business growth
• This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 4+ years of Business Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 3+ years of experience sourcing and or managing a portfolio of clients with $1mm - 25mm in annual revenue
• Strong knowledge of deposit and cash management products and services
• Strongrelationship-buildingand excellent communication skills with individuals at all levels, internally and externally
• Ability to balances needs of clients with associated risks and interests of Wells Fargo
• 3+ years of experience in business-to-business sales
• Established network in the local market
• Knowledge and understanding of financial services industry
• Excellent verbal, written, and interpersonal communication skills
• Intermediate Microsoft Office skills
• A BS/BA degree or higher

Job Expectations:

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Participate in engagements in a matrixed environment as an individual contributor under supervision primarily performing planning and scoping activities and executing testing.

• Understand Risk Management Framework, IT&V’s policy and procedural guidance, three lines of defense risk management structure, and key risk and control concepts.

• Develop functional Knowledge in risks, controls, compliance, testing, assessment of findings, escalation and reporting.

• Gain knowledge of risk profile of engagement review’s subject matter (i.e. Enterprise Function, Compliance program, etc.).

• Assess adequacy and effectiveness of policies, procedures, processes, systems, and control environment and understandsmarket/business/regulatorychanges to determine impact to engagement’s plan and scope.

• Complete assigned testing activities exercising effective quality review behaviors and seeks guidance for areas of ambiguity and/or uncertainty.

• Escalate potential findings to engagement management and follows through on reporting and resolution per procedural guidance.

• Collaborate internally with other IT&V team members in support of engagement’s overall review activities in addition to the individual areas of responsibility.

• Build constructive and effective relationships, exercising effective communication behaviors, and holds self-accountable for delivering on commitments.

Required Qualifications:

• 2+ years of Independent Testing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Understanding of audit, testing, risk, and control fundamentals.

• Ability to learn and apply new methodologies (like AI/CoPilot) to testing work.

• Full testing lifecycle experience that includes determining scope, designing test scripts, executing tests, identifying and escalating issues and risks, and documenting and reporting results.

• Foundational understanding of the COSO Framework and Risk & Control Self-Assessment (RCSA) programs.

• Ability to work well with minimal supervision and can accomplish targeted milestones by designated dates.

• Experience gathering, analyzing, and interpreting datasets; ability to retrieve data from various information systems.

• Strong analytical skills with high attention to detail and accuracy.

• Ability to research trends and analyze data.

• Excellent verbal, written, and interpersonal communication skills.

• Ability to take on a high level of responsibility, initiative, and accountability.

Job Expectations:

• This position is not eligible for Visa sponsorship.

• This position offers a hybrid work schedule.

• Willingness to work on-site at stated location on the job opening.

Posting Locations:

• 401 S Tryon Street – Charlotte, NC

• 600 S 4th Street, Minneapolis, MN

• 800 S Jordan Creek Pkwy, West Des Moines, IA

• 401 Las Colinas Blvd. W - Irving, TX

• 1150 W Washington Street, Tempe, AZ

• 1N Jefferson Avenue - St Louis, MO

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Participate in low to moderately complex lifecycle support initiatives and identify opportunity for process improvements within Securities Operations
• Review and analyze basic or tactical functional operational tasks or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment related to low-to-medium risk deliverables
• Present recommendations for resolving low to moderately complex situations related to a full process within a trade environment while developing understanding of function, policies, procedures, and compliance requirements
• Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
• Develop expertise in the following operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
• Resolve low to moderately complex escalated issues within the scope of responsibility in Security Operations
• Research low to moderately complex business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
• Exercise independent judgment in understanding trade settlement workflow controls to minimalize the effects of operational breakdowns
• Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
• Contribute and may lead implementation of projects, new or revised processes, and procedures that require coordination among operation teams and perform analysis for initiatives that support business strategies making decisions on matters with financial impact and risk

Required Qualifications:

• 2+ years of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 6+ months of Accounts Receivable and Accounts Payable experience.
• 6+ months of trust operations experience.
• Bachelor’s degree in economics, finance, accounting or related field
• Exposure to Wells Fargo Trust operations applications and systems such as: SEI Trust 3000 and TRMS (Trust Money Movement Systems).
• Understanding of trust products and specialty assets related to oil, gas, mineral, real estate or insurance assets.
• Strong attention to detail and accuracy skills.
• Ability to navigate multiple computer systems, applications, and utilizing search tools to find information.
• Ability to research and report on variety of issues and possess solid problem-solving skills.
• Ability to work independently, proactively, innovatively, and creatively while exercising sound judgement.
• Excellent verbal, written, and interpersonal communication skills.

Job Expectations:

• Ability to work a hybrid schedule, three (3) days in office and two (2) days remote from 7:30AM to 4:30PM.
• Willingness to work on-site at posted location (550 S 4th St
  MINNEAPOLIS, MN 55415)
• This position is not eligible for Visa sponsorship

Pay Range

.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead complex initiatives to provide technological solutions with broad impact for cross functional businesses and technology teams
• Act as a key participant in providing strategic business solutions to companywide technology initiatives
• Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives
• Define and lead detailed research on business and technology requests to develop efficient and accurate functional requirements
• Make decisions in highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions
• Lead project or systems documentation, and monitor and manage project schedules and deliverables
• Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems
• Ensure communication and information flow between business and technology teams

Required Qualifications:

• 5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of relationship management experience with business and technology partners
• 4+ years of experience analyzing requirements and designing new solutions for application and database components
• 4+ years of experience gathering business requirements from various sources including end-users and stakeholders
• 3+ years of Agile experience
• 3+ years of change management experience

Desired Qualifications:

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in cross-functional and matrixed environment
• Experience working in Agile environment (Scrum/Kanban)
• Experience with Jira and ServiceNow
• Working knowledge of Confluence, SharePoint, MS Teams, and Excel
• Excellent verbal, written, and interpersonal communication skills
• Experience utilizing strategic thinking and planning and leveraging critical thinking to drive change that enable efficiencies and drives growth.
• A BS/BA degree or higher
• Ability to interact with all levels of an organization from developers to CIOs
• Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations

Job Expectations:

• This position is not eligible for Visa sponsorship
• Ability to work on-site at approved location at least three days per week
• Relocation assistance is not available for this position

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.