Business Relationship Support Specialist - Gpl Team Lead Nsg jobs at Wells Fargo in United States, Des Moines

In this role, you will:

• Be accountable for a complex portfolio of customers
• Share leadership role with managers to oversee a portfolio of accounts
• Identify opportunities for process improvements within the portfolio
• Review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Verify compliance and report identified issues for resolution
• Make decisions on complex customer issues
• Partner with managers to resolve issues and provides status updates on implementations
• Develop expertise in the policies, procedures, and compliance requirements
• Handle complex customer issues which include escalation and resolution
• Lead team and serve as a subject matter expert for the department
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Treasury Management product knowledge and experience
• Strong telephone etiquette skills
• Strong leadership skills, including initiative, accountability and the ability to inspire and motivate others
• Ability to act as an extension of management supporting the broader team, leading escalations and managing partner relationships
• Ability to triage and troubleshoot complex issues, inclusive of root cause identification and communication of resolution to clients and internal stakeholders.
• Ability to lead, train & mentor others on the team
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Intermediate Microsoft Office skills
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
• Ability to work in a fast-paced deadline driven environment

Job Expectations:

• ​Position hours are Monday - Friday 9:00 AM - 6:00 PM
• This position currently offers a hybrid work schedule
• Specific compliance policies may apply regarding outside activities and/or personalinvesting; affectedemployees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

Location:

• 801 Walnut Street - Des Moines, IA 50309

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Serve as a Field Sales Representative within a defined geography

• Call and visit dealers and end customers involved in the Agriculture and Construction equipment spaces with the purpose of originating new loan and lease opportunities, along with inventory finance/rental opportunities at the dealer level

• Build and maintain effective relationships with existing clients

• Act as an advisor to senior leadership to develop or influence long-term goals for highly complex business and technical needs

• Independently review and analyze client portfolios, including highly complex scenarios, for key issues related to cash flow, liquidity, leverage, working capital, debt coverage, collateral or enterprise value analysis, and repayment sources, including for use in periodic reviews as well as interim underwriting memoranda

• Lead the strategy and resolution of highly complex and unique challenges by synthesizing industry and economic trends, including complicated legal and regulatory issues, in addition to regular portfolio reviews to manage risk and lead problem loan resolutions, where applicable

• Strategically engage with all levels across the enterprise and serve as an expert advisor to leadership to resolve client issues and achieve business objectives while leveraging a sound understanding of relevant policies, procedures, and compliance requirements

Required Qualifications:

• 7+ years of secured or specialized lending relationship management or portfolio management experience,or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 5+ years of combined Agriculture and Construction Equipment finance experience

Desired Qualifications:

• Experience with inventory finance solutions

Job Expectations:

• This position is not eligible for Visa sponsorship

• This position offers a hybrid work schedule

• Ability to travel up to 30%of the time

• Overnight travel is required as part of this role

• Specific compliance policies may applyregardingoutside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

• 801 Walnut St,Des Moines, IA 50309

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups
• Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities
• Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives
• Collaborate and consult with mid-level managers or cross-functional business partners
• Provide work direction to lessexperienced Strategyand Execution staff

Required Qualifications:

• 6+ months of BusinessExecution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience with control execution and reporting
• Demonstrated ability to evaluate risks and to communicate relevant risk to the business in a simple, decisive, timely manner
• Knowledge of BSA/AML programs including KYC, CDD, EDD, CIP and / or other related risk and regulatory disciplines
• Ability to prioritize tasks, achieve goals, and work under pressure in a dynamic and complex environment
• Excellent verbal, written, and interpersonal communication skills
• Foundational knowledge of Microsoft Office
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work independently, proactively, and creatively while exercising sound judgment
• Excellent attention to detail and accuracy skills

Job Expectations:

• Ensure quality and efficiency in execution of owned controls
• Work independently to review new & existing errors and dispositions
• Review and disposition new errors
• Continue to review errors pending resolution (backlog)
• Ensure the backlog is continuously updated with new status/updates on errors
• Continuously seek improvement and efficiency opportunities
• Partner with Data Analytics team on complicated errors
• Escalate data anomalies, submit incident tickets, as needed
• Ongoing learning about Hogan and Merchant Services systems and data

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead complex technology initiatives including those that are companywide with broad impact.

• Implement solutions, by configuring and customizing scripting, for all components of the ServiceNow Strategic Portfolio Management (SPM) product.

• Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines.

• Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area.

• Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.

• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments.

• Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices.

• Code ServiceNow solutions within an Agile Framework.

• Further your career with paid certification paths to make your mark at one of the largest ServiceNow instances in the industry.

• Lead large scale planning of strategies.

• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors.

• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives.

• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals.

• Lead projects, teams, or serve as a peer mentor.

Required Qualifications

• 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years of ServiceNow experience in building, implementing, and maintaining platform technologies, workflows and integrations (This is not a ServiceNow Administration position.)

Desired Qualifications

• 1+ years of ServiceNow Strategic Portfolio Management (SPM) implementation and development experience

• 2+ years of RESTful or SOAP web services

• Strong verbal, written, and interpersonal communication skills

• One or more of the following ServiceNow certifications: (CSA) Certified Systems Administrator, (CIS) Certified Implementation Specialist, or (CAD) Certified Application Developer

• Jira and Jira Align experience

• Agile experience

Locations:

• Must be able to work onsite a minimum of 3 days per week at 800 S Jordan Creek Pkwy, West Des Moines, Iowa 50266

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead or participate in research and underwrite the creditworthiness of moderately complex commercial or business loan and lease requests within Equipment Finance Underwriting functional area
• Review and research moderately complex commercial or business loan and lease requests that require an in-depth evaluation
• Perform periodic reviews on assigned portfolio credits
• Maintain risk ratings and other relevant data on systems of record
• Approve loans or leases within delegated credit authority and recommend transactions in excess of that authority
• Collaborate and consult with Equipment Finance Underwriting peers, colleagues, and middle level managers and achieve business objectives
• Work with internal and external business partners to gather information to make appropriate decisions

Required Qualifications:

• 5+ years of Equipment Finance Underwriting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience underwriting transactions and exposures in excess of $1MM
• Financial Analysis experience
• Experience working across multiple industries in an underwriting capacity (i.e. construction, transportation, industrial, manufacturing)
• Experienced and proficient with Microsoft Office suite of products, including Excel, Word and PowerPoint
• Bachelor's degree in accounting, business, economics, finance or related field

Job Expectations:

• This position offers a hybrid work schedule.
• Willingness to work on-site at stated location on the job opening
• This position is not eligible for Visa sponsorship
• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
• May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards

Location:

• 801 Walnut Street Des Moines, Iowa 50309
• 401 Las Colinas Blvd W Irving, Texas 75039
• 2700 S Price Road Chandler, Arizona 85286
• 400 Highway 169 S Saint Louis Park, MN 55426
• 10 S Wacker Drive Chicago, Illinois 60606

U.S. only – Pay Range:

• Chicago, Illinois:$153,000.00-$239,000.00annually

Actual salary is determined by location, experience, and qualifications of the job

May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards.

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Wells Fargo is seeking aYou will be responsible for data visualization and reporting and conducting peer review testing. To be successful, you will need to bring an end-to-end analytical toolkit that includes extracting data from the Teradata warehouse with SQL; validating and refining findings by partnering with subject matter experts that are in a matrixed organization; creating all required control documentation; and finally completing peer review testing.

In this role, you will:

• Manage the design, development, implementation, and management of business intelligence and reporting solutions
• Ensure reporting processes and solutions are designed and created according to business requirements and published processes and procedures
• Complete risk-mitigating activities including code testing, peer review, consolidation of similar recurring processes and reports, and best-in-class documentation (i.e. BRDs, FSDs) that is structured for consistency and is easy to understand by multiple levels of reviewers, partners, and regulatory agents
• Collaborate across the organization, engaging with peers, risk and compliance managers, and executive leadership as a trusted advisor on analytical and strategic initiatives
• Review work of others and provide value-added feedback.

Required Qualifications:

• 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of BI (Tableau or Power BI or SAS) development experience
• 2+ years of Teradata warehouse experience with SQL

Desired Qualifications:

• Experience with Development tools (JIRA and Github)
• Experience with functional testing of large data sets or dashboards
• Strong analytical skills with high attention to detail and accuracy
• Knowledge and understanding of data visualizations (Prefer Power BI)
• Experience in transforming data and analyses into easily digestible and visually accessible dashboards and reports
• Experience documenting non-technical business requirements and translating into technical rules
• Experience in developing and delivering regulatory reporting
• Strong attention to detail and ability to understand risks andintegration/interdependencyof risks
• Experience in data quality and best practice design concepts

Job Expectations:

West Des Moines, Iowa (IA) – 800 S. Jordan Creek Parkway

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.