Senior Business Systems Consultant jobs at Wells Fargo in United States, Columbus

Provide Team Leadership & Development

• Lead, mentor, and grow a team of software engineers focused on AI and application development

• Foster a culture of innovation, collaboration, and continuous improvement

Provide AI Strategy & Execution

• Define and drive the AI innovation roadmap for branch banking.

• Oversee development of customer-facing AI capabilities (e.g., virtual assistants, smart kiosks)

• Lead initiatives like enhanced customer and employee authentication using AI (e.g., biometrics, behavioral analytics), enhanced customer service through chatbots and personalized app interfaces, improved fraud detection and risk management and customized financial advice using predictive analytics

Perform Application Ownership

• Own the full lifecycle of AI-enabled applications—from concept to deployment and support

• Ensure scalability, security, and performance of all developed solutions

• Bring speed, intelligence, and seamless connectivity to every interaction

Cross-Functional Collaboration

• Partner with product managers, data scientists, cybersecurity teams, and business stakeholders

• Translate business needs into technical solutions that deliver measurable impact

Technology Leadership

• Stay abreast of emerging AI technologies and trends in banking.

• Advocate for best practices in software engineering, AI ethics, and responsible innovation

• Interpret, develop and ensure security, stability, and scalability within functions of technology with moderate complexity, as well as identify, manage and mitigate technology and enterprise risk

Required Qualifications:

• 6+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 6+ years of financial services experience

• 3+ years of management or leadership experience

• 3+ years leading application development teams preferably as an Engineering Manager or Lead Software Engineer

• 3+ years of experience mentoring and quality checking junior application developers

• 3+ years cloud experience

• 1+ years of experience leading AI-centric projects or programs at a financial services institution

Desired Qualifications:

• 2+ years banking operations technology experience, preferably branch operations

• 3+ years of technology transformation / modernization leadership experience

Job Expectations:

• This position offers a hybrid work schedule - ability to work in office

• This position is not eligible for Visa sponsorship

• Relocation assistance is not available for this position

Locations:

• 3075 Loyalty Circle, Columbus, Ohio

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead moderately complex initiatives and deliverables within technical domain environments
• Contribute to large scale planning of strategies
• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Lead projects and act as an escalation point, provide guidance and direction to less experienced staff

Required Qualifications:

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of Java/J2EE experience
• 4+ years of experience with Spring Framework
• 4+ years of experience developing enterprise applications using open source technologies such as Microservices and Rest API’s
• 1+ years of experience with Event Driven Architecture or Messaging technologies including IBM MQ or Apache Kafka
• 1+ years of experience with Cloud technologies including Azure, AWS, Open Shift, Pivotal Cloud Foundry, Kubernetes or Docker

Desired Qualifications:

• Bachelor’s degree or higher in computer science or engineering
• Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings) and/or Kanban
• Familiarity with Event driven architecture
• 1+ years working with configuration and monitoring technologies such as Ansible, Grafana, Elastic, Splunk, Prometheus, Github, Maven
• Familiarity with Gen AI tools or technologies

Job Expectations:

• This position is not eligible for Visa sponsorship

• This position requires a hybrid in office work schedule

3075 Loyalty Cir - Columbus, Ohio 43219

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Act as an advisor to senior leadership to develop or influence platform support solutions for highly complex business and technical needs or technology initiatives

• Lead highly complex, broad impact initiatives including provision of high-level systems consultation for the technology teams related to large scale planning of computer systems and network infrastructure for Systems Operations functional areas

• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking

• Translate advanced technology experience, in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions

• Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions

• Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization

• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership

• Provide training and mentoring to less experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards

• Oversee the design and development of highly complex code while providing training and mentoring to less experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards

• Hands on oversight of development, unit testing and building high quality solutions that is simple, scalable, reliable, secure, and maintainable

• Participate in all phases of the SDLC including documentation, code reviews, research, and support

• Champions continuous improvements in the organization and ensures the craftsmanship, security, availability, resilience, and scalability of solutions developed

• Ensure compliance and risk management requirements for supported area are met

• Ensure effective Production systems monitoring, alarming and notification response/maintenance

• Workwith Agile/Scrum teams,including backlog grooming, sprint planning, and retrospectives

Required Qualifications:

• 7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 6+ years of experience in Java (Java 17), Spring Boot, and JPA for backend development

• 5+ years of experience designing and delivering Microservices and REST/SOAP APIs using XML/JSON

• 5+ years of experience building responsive UIs with React and developing backend services with Node.js

• 5+ years of hands-on experience in OpenShift, Docker, and Kubernetes for cloud-native deployments

• 5+ years of experience with GitHub, including implementing Git workflows, enforcing code quality and security through GitHub actions and integrations

• 5+ years of experience working with observability and monitoring tools like Elastic, Kibana, Grafana, AppDynamics, and Splunk

Desired Qualifications:

• 4+ years of CI/CD pipeline development, with hands-on expertise in Designing and maintaining automated build, test, and deployment pipelines with tools like Maven, Karate, and SonarQube for quality gates

• 3+ years of experience with Harness building and managing deployment pipelines for microservices

• Knowledge and understanding of cloud readiness/cloud design principles for Java/Spring applications

• Experience or familiarity with Apigee or API Management tools

• Experience with one or moreObservability/Monitoringtools: Elastic, Kibana, Grafana, AppDynamics, New Relic, DataDog, Splunk, TrueSight

• Experience with Kafka and PubSub patterns tools

• Excellent verbal, written, and interpersonal communication skills

• Strong organizational, multi-tasking, and prioritizing skills

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Guide both strategy and design of complex and unique challenges requiring in-depth evaluation across multiple technology areas
• Deliver network solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Act as an Internet/B2B technology advisor
• Support network product vision, direction and expertise addressing business objectives
• Maintain industry best practices across various networking technologies
• Strategically engage with all levels of professionals, managers, and business representatives
• Lead or participate in implementing network security policies across routers and firewalls
• Manage production networks including Internet Protocol backbone, data centers and edge pops across the globe
• Ensure the continuous availability of all data network services
• Identify gaps, risks and issues and navigate organizational structure to resolve them
• Perform quarterly proactive network testing to ensure proper functioning and reliability of the network
• Investigate and remediate network capacity related issues
• Apply knowledge of security and regulatory policies to design and implement foolproof secured network solutions
• Provide resolution information and work with other teams to complete impact analysis
• Deliver comprehensive and maintenance plans for change management review and approval
• Mentor and train network operations team in the installation, configuration, and maintenance
• Partner cross-functionally with other Product Infrastructure teams in order to continuously improve and apply standards and policies relevant to operational excellence

Required Qualifications:

• 4+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years Python and Ansible programming for network automation and development operations (DevOps)
• 2+ years of experience inNetwork data and data sources, data modelling, network data management, data integrity (SoT) technologies.

Desired Qualifications:

• Network automation experience, automated testing, and orchestration tools.
• Experience with network data management using ServiceNow and Nautobot
• Experience in programming with APIs and GraphQL
• Experience with JINJA, JSON, REST, YAML, YANG, Django ORM
• Experience in GIT, Jira, Jenkins usage and integrations
• Experience working in a large enterprise environment
• Experience with creating and or updating technical design documentation used by engineering teams
• Excellent verbal, written, and interpersonal communication skills.

Job Expectations:

• This position offers a hybrid work schedule
• This position is not eligible for visa sponsorship

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Shape and execute the digital workplace strategy for branch banking, aligning with enterprise hardware standards—including teller workstations, peripherals, mobile devices, and self-service tools—to ensure reliability, performance, and user satisfaction

• Lead the modernization of branch desktop environments , including migration to cloud-based virtual desktop infrastructure (VDI) and scalable endpoint solutions, while ensuring compliance with regulatory and risk frameworks

• Conduct in-depth research on retail banking trends, customer behavior, and branch technology innovations to proactively identify opportunities that improve service delivery and operational efficiency

• Drive cross-functional collaboration to deliver seamless, omni-channel experiences that connect branch, digital, and contact centertouchpoints—enhancing

• Partner across Technology, Branch Operations, and Employee Experience teams to deliver intuitive, secure, and resilient tools that support day-to-day branch activities and long-term transformation goals

• Manage product roadmaps and delivery pipelines using OKRs, Epics, and Features in JIRA Advanced Roadmaps to prioritize initiatives, improve team velocity, and reduce operational friction in high-volume environments

• Champion user-centered design by gathering feedback from branch employees, piloting new capabilities, and continuously refining solutions to meet evolving frontline needs

• Serve as a subject matter expert in branch end-user technology, supporting internal audits, regulatory reviews, and enterprise governance processes

• Design and implement highly customer-centric compute experiences for both employees and retail customers that meet or exceed user experience expectations

• Lead the planning, design, and implementati on of hybrid/cloud strategies for end-user enablement, focusing on scalability, reliability, and performance

• Integrate enterprise authentication and authorization platforms to enhance security and streamline access management

• Collaborate on business requirements and implementation , ensuring alignment with organizational goals and user needs

Required Qualifications:

• 10+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 5+ years of financial services experience

• 5+ years of experience in cloud adoption, desktop and application virtualization, and digital experience strategies

• 5+ years of experience in Agile practice and tools experience, including JIRA and Confluence

• 3+ years branch technology or retail banking technology experience

Desired Qualifications:

• Proven success managing large-scale investments and achieving measurable business outcomes

• Strong leadership skills with a user-centric approach to product development and strategy

• Experience with large-scale end-user hardware management and supporting virtual desktops and other Enterprise Desktop technologies

• Experience with Desktop as a Service (DaaS) cloud technology (Amazon Workspaces, Microsoft W365, Google Cloud)

• Experience with end user computing

• 4-year college degree or master's/advanced degree

Job Expectations:

• Ability to travel up to 10% of the time

• Ability to work a hybrid schedule in one of the listed locations; 3 days a week in office and 2 days a week remote

• Relocation assistance is not available for this position

Locations:

• 300 S. Brevard St., Charlotte, North Carolina

• 3075 Loyalty Circle, Columbus, Ohio

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Serve as a trusted advisor and strategic counselor to executive leadership and their team.
• Function as an operational linchpin and strategic facilitator fundamental to the efficiency and effectiveness of the teams, requiring strong knowledge and understanding of technology operations, product models, communications, annual planning, workforce and staffing, and budget insight.
• Deliver operational oversight and execution for your aligned CIO acting as the point of contact for all BSL services including strategy, communications, workforce management, risk and control, demand management, financial management, employee engagement and reporting.
• Provide executive support for special initiatives, engagement related activities, and ad-hoc operational requests.
• Lead the strategy and resolution of highly complex and unique challenges requiring in depth evaluation and cross channel collaboration.
• Engage with the technology leaders to provide support and drive strategic initiatives for the business and for execution of operational processes.
• Advise and influence leadership in support of developing programs that are effective and efficient for highly complex business and technical needs across one or more lines of business.

Required Qualifications:

• 7+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Desired Qualifications:

• Dynamic, self-driven, and results oriented leader with a strong sense of prioritization, execution and urgency that can operate in a highly complex organization
• Track record of collaborating and building highly successful partnerships with executives and shared service organizations to deliver solutions effectively and efficiently
• Ability to influence, partner, communicate and negotiate with all levels of leadership to gain commitment to accomplish business goals
• Strong analytical skills with high attention to detail and accuracy and ability to thrive in a changing and dynamic environment
• Highly experienced in framing executive conversational, presentations, and analysis with ability to take complex ideas and synthesize key concepts and approaches.
• Excellent communications, interpersonal, and presentations skills across technical and non-technical groups
• Finance, budget planning and familiarity with contract requirements, contract negotiation, and execution
• Experience in successfully managing complex strategic programs/projects through project lifecycle from conception through roll-out and ongoing support in a large organization
• Experience operating within Agile product model environment (Scrum/Kanban)
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

Job Expectations:

• In-office reporting (office 3x weekly), per WF Technology guidelines
• This position is not eligible for visa sponsorship

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Support the full lifecycle of assistive technology solutions, including product evaluation, vendor engagement, procurement, packaging, deployment, and ongoing maintenance
• Manage vendor relationships and coordinate product updates, testing, and distribution to ensure continued accessibility and functionality
• Collaborate and consult with HR Accommodations and other technology teams to evaluate and resolve issues in order to identify technological solutions
• Provide production support for assistive technology software and hardware solutions, including troubleshooting and user training
• Partner with business and technology teams to evaluate moderately complex business problems related to assistive technology
• Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements
• Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet based solutions
• Present recommendations for resolving business problems
• Coordinate communication and information flow between business and technology teams
• Work with business user groups to provide training, handle questions, observe user needs, and document results
• Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements

Required Qualifications:

• 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of experience coordinating between 3rd party vendors and internal technology teams
• 2+ years of experience with enterprise software procurement and deployment

Desired Qualifications:

• The preferred candidate will have experience with assistive technologies such as: JAWS, NVDA, ZoomText, Dragon Naturally Speaking, CapTel, Braille display, and various other assistive technology hardware/software
• Knowledge and understanding of assistive technology and workplace accommodations
• Familiarity with packaging and deployment tools for enterprise software distribution
• Experience supporting employees with accessibility needs, including troubleshooting assistive technology hardware/software and providing user training
• 1+ years' experience in Agile methodologies
• 1+ years' experience using Jira - Kanban and/or Scrum
• 6+ months experience of case management experience in ServiceNow
• Knowledge and understanding of Information Technology governance risk and compliance processes such as; policies, control standards, risk management concepts, or information security

Job Expectations:

• Must be able to work onsite in Columbus, OH
• Partner with business teams in Human Resources Accommodations to create technical solutions
• Work effectively with technology partners and vendors in delivery of services
• Provide production support for assistive technology software and hardware solutions
• Sponsorship is not available for this role

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.