Customer Service Senior Manager jobs at Wells Fargo in Philippines, Maypajo
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Company (1)
Job type
Job categories
Job title (1)
Philippines
Maypajo
31 jobs found
18.08.2024
WF
Wells Fargo Customer Service Senior Manager Philippines, Maypajo
Manage and develop teams of Customer Service Representatives or Managers for multiple sections or departments. Engage and influence key stakeholders and business partners associated with customer service. Identify and recommend...
Support and assist less experienced representatives either on the spot, via telephone or chat. Provide training on policies and procedures, new or enhanced services or procedural changes. Provide feedback and...
Participate in identifying, assessing, managing, and mitigating current and emerging risk exposures within Control Management functional area. Provide risk management consulting to support the business in designing and implementing risk...
Participate in identifying, assessing, managing, and mitigating current and emerging risk exposures within Control Management functional area. Provide risk management consulting to support the business in designing and implementing risk...
Support in Identification, assessment and mitigation of risks across all risk types, in coordination with LOB and assurance activities consistent with the risk management framework and policies established by Independent...
Support internal and external customers with inquiries and complaints regarding financial products and services. Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and...
Supervise staff in tasks and processes to ensure timely completion, quality, and compliance in Underwriting. Review lending decisions for adherence to established guidelines. Review and recommend credit decisions exceeding assigned...
Manage and develop teams of Customer Service Representatives or Managers for multiple sections or departments. Engage and influence key stakeholders and business partners associated with customer service. Identify and recommend...
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