Senior Systems Operations Engineer jobs at Wells Fargo in India, Bengaluru

About this role:

Corporate & Investment Banking delivers a comprehensive suite of capital markets, banking, and financial products and services. A trusted partner to our clients, we provide corporate and transactional banking; commercial real estate lending and servicing; investment banking; equity; and fixed income solutions including sales, trading, and research capabilities to corporate, commercial real estate, government, and institutional clients across the globe.

In this role, you will:

• Serve as an individual contributor role in the Global Research and Economics Group supporting Wells Fargo Securities

• Be responsible independently or as part of a team for research direction of industries, markets and companies

• Provide research coverage with a wide knowledge of the business, marketplace and clients

• Engage business to provide exceptional service to clients

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of Securities Research experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• The Analyst will be responsible for supporting the development of our ESG strategy for both external client engagement and internal projects that help us meet our climate and sustainable finance goals, including but not limited to, the following activities:

• Partner with senior bankers to create client-and situation-specific materials on ESG considerations across lending, debt capital markets, equity capital markets, advisory engagements, risk management and liquidity

• Research competitive dynamics, market developments, investor trends, and industry best practices.

• Help develop segment specific ESG analysis to support strategic client dialogue, including investor and reporting trends, third-party methodologies and industry standards.

• Support the development of innovative products and solutions that address the evolving ESG-related needs of clients and investors.

• Provide support through research and the creation of presentation materials for the development of CIB’s efforts to meet our Company’s Net Zero by 2050 and $500B in sustainable finance by 2030.

• Collaborate with a wide range of internal stakeholders to support this broad, growing and dynamic aspect of banking

• Expected to work on assigned tasks independently with guidance on the more complex transactions

Job Expectations:

• Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

• They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which include effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

• There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

• Investment banking experience post MBA / CA
• Prior Environmental Social Governance (ESG) experience, analytics and sustainable finance experience is preferred

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

In this role, you will:

• Perform highly complex activities related to creation, implementation, and documentation
• Use highly complex statistical theory to quantify, analyze and manage markets
• Forecast losses and compute capital requirements providing insights, regarding a wide array of business initiatives
• Utilize structured securities and provide expertise on theory and mathematics behind the data
• Manage market, credit, and operational risks to forecast losses and compute capital requirements
• Participate in the discussion related to analytical strategies, modeling and forecasting methods
• Identify structure to influence global assessments, inclusive of technical, audit and market perspectives
• Collaborate and consult with regulators, auditors and individuals that are technically oriented and have excellent communication skills

Required Qualifications:

• 4+ years of Quantitative Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Master's degree or higher in a quantitative discipline such as mathematics, statistics, engineering, physics, economics, or computer science

Desired Qualifications:

• Masters/Ph.D in Quantitative area with prior experience in Market and Counterparty Credit risk

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

• Wells Fargo is seeking a Senior Systems Operations Engineer.

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectations:

• Challenging Support Role in L1 & L2 / L3 involving Production Support and Deliversion, RCA on Recurring events, Automation, Solution Proposals along with BAU Support as per ITIL Framework Standards
• In this role
• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
• Deliver Production & Platform support involves being on standby for providing 24x7 support & Responsible to maintain high availability of the systems & applications
• Responsible for Driving SRE Initiatives (Automation, Instrumentation, Resiliency, Reliability and Stability Improvement)
• Responsible for Executing Compliance Related Remediations, Challenging Application Releases from quality and risk standpoint, Understanding and Solutioning over recurring issues by RCA
• Responsible for Change & Release Management & Be a gate keeper for making sure no releases issues by efficient review
• Support the complex technical issues & initiatives (Upgrade/Tech Refresh) for large-scaleapplications/systems/DBs/othertechnical products/services. Development of technical support strategies & plans; Automation & Instrumentation to enable efficiency in restoration & stability
• Works on complex problems, debugging & propose solutions where analysis of situations or data requires evaluation of complex business problems.
• Evaluate SLA, identifies gaps, suggest changes to assure supporting SLAs. Performs complex migrations from development to production, upgrades, installations and/or configurations
• Problem Management identifying recurring/chronic issues & improvement areas & take initiative in implementing the innovative solution causing efficiency.
• Provides the ongoing operational support for the ETL platform & nightly batch jobs assuring application health & scheduled data loads / work arounds on time
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Additional Required Qualifications

• Core skills – 4+ years in with Production Support experience. Strong in 3 tier application Concepts, with Load balancing, Veritas Clustering, Site minder Authentication, MQ integration, BI Publisher Integration hands on.
• Experience with engineering automation solutions using shell, PowerShell, and Python scripting.
• Good Knowledge in Unix/Linux OS, and shell scripting, DevOps, Autosys job setup and monitoring.
• Experience with Applications and Database (Oracle) Performance Tuning, Scaling, Security, Capacity Planning, Resiliency Best Practices.
• Basic knowledge of IHS, Apache Httpd, WebSphere Application Server, F5 concept, NAS/SAN storage.
• Worked on Venafi Certificate Management System.
• Good business communication skills in English.
• Good understanding of different monitoring tools like AppDynamics, Splunk, SiteScope, APM.
• System Knowledge & Analysis.
• Problem solving & critical thinking
• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• experience in Workflows / Java / ETLs
• Strong SQL Knowledge (Preferably SQL Server / Oracle)
• Understanding of Openshift and Cloud platforms
• Exposure to any SRE Concepts and Tools especially Monitoring / Observability / Automation tools (ITRS, AppD, Grafana, Kafka, Ansible)

Desired Qualifications:

• Any ETL (Preferably and SSIS) or Reporting (Preferably SSRS) Tools
• Experience in any of the technologies viz- (Java application support), Web Servers (related to IIS / TOMCAT / Weblogic) and Windows Servers concepts would be added advantage
• Experience or exposure to Infrastructure concepts (Nodes, Clusters, Physical Access hardware)
• Flexible and adapt to new technologies as quick leader as per project demand
• Exposure and Hands on over Scripting (Python, Powershell, Perl or Korn), BI Tools (Tableau / Power BI )
• ITIL V3 / Architectural exposure (recommended)

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead moderately complex initiatives and deliverables within technical domain environments
• Contribute to large scale planning of strategies
• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Lead projects and act as an escalation point, provide guidance and direction to less experienced staff

Required Qualifications:

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Expectations:

• Proficient in Java
• Proficient in Data Structures
• Proficient in designing system.
• Knowledge of Angular will be an added advantage
• Knowledge of MongoDB will be an added advantage.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead or participate in moderately complex model maintenance and optimization initiatives related to operating processes, controls, reporting, testing, implementation, and documentation
• Review and analyze moderately complex data sets, quantitative models, and model outputs to validate model efficiency and results in support of business initiatives
• Advise and guide team on moderately complex model optimization and processes strategies
• Independently resolve moderately complex issues and lead team to meet project deliverables while leveraging solid understanding of policies and compliance requirements
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of quantitative solutions engineering, model solutions or quantitative model operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years of advanced programming expertise in Python
• Master's degree or higher in a quantitative field such as Statistics/Economics
• 4+ years of experience in Deposit & PPNR, Treasury Analytics, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of experience in Deposit balance sheet modeling and treasury/liquidity analytics in support of asset & liability management (ALM), FP&A and capital planning by capturing interest rate risk in the banking book (IRRBB) by EVE
• Strong documentation and project management capabilities with ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Excellent verbal, written, and interpersonal communication skills
• Strong ability to develop partnerships and collaborate with other business and functional areas

Job Expectations:

• Work from office for 3 days a week

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Support a variety of operational tasks for simple or routine securities
• Identify ways to improve the overall process
• Perform routine duties such as processing, reconciling transaction and research inquires
• Regularly receive direction from supervisor and escalate issues to more experienced roles
• Review less complex documents
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ months of Security Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Manage and develop team of business systems consulting staff or technology systems analysts in providing technical solutions with moderate complexity and risk in the area technology business systems, and engage business and technical groups associated with the function
• Identify opportunities for process improvement and risk factors in key areas of technology risk including security, stability, and scalability
• Make decisions and resolve issues regarding technology or related policies that may impact multiple lines of business
• Interpret business requirements and provide in depth technical expertise and consultation to business and systems management
• Collaborate and consult with business and technical groups or management to ensure effective technical solutions are provided based on business requirements
• Interact directly with technology systems analysts for conducting evaluations of business requirements and recommend appropriate technological alternatives
• Manage allocation of people and financial resources for Technology Business Systems
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Technology Business Systems, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years Leadership experience

Desired Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Experience in IT Service Management, IT Operations, and enterprise service delivery.
• Hands-on experience with ServiceNow ITSM platform including module customization, scripting, and workflow design.
• Strong experience in SQL (MySQL, PostgreSQL, SQL Server) for data querying, optimization, and analytics.
• Expertise in Power BI for building data models, visualizations, and integrating ITSM metrics for executive reporting.
• Deep understanding of ITIL framework and its practical application in ITSM and ITOM environments.
• Experience with ServiceNow integrations including MID Server, Integration Hub, and scripting using JavaScript.
• Proven ability to lead cross-functional teams and manage large-scale ITSM projects in Agile/Scrum environments.
• Strong analytical, problem-solving, and communication skills.
• ServiceNow Certified Implementation Specialist (ITSM) or Certified Application Developer.
• Experience with additional ServiceNow modules such as ITOM, HRSD, or CSM.
• Familiarity with cloud platforms (AWS, Azure) and DevOps tools (Jenkins, Git).
• Exposure to GRC, CMDB, and automation frameworks within ServiceNow

Job Expectations:

• Design, configure, and customize ServiceNow ITSM modules including Incident, Problem, Change Management, and Service Catalog to align with enterprise service delivery goals.
• Lead end-to-end ServiceNow ITSM implementations, ensuring alignment with ITIL best practices and organizational objectives.
• Architect and implement integrations between ServiceNow and external systems using REST/SOAP APIs, Python scripts, Power BI connectors, and PyCharm for development and debugging.
• Oversee SQL database operations including querying, optimization, and data migration to support reporting and analytics within ServiceNow and BI platforms.
• Drive the creation of interactive dashboards and reports in Power BI by integrating ServiceNow data and other sources to provide actionable insights.
• Collaborate with cross-functional teams including IT operations, business analysts, and developers to gather requirements and deliver scalable ITSM solutions.
• Conduct performance tuning, upgrades, and code reviews for ServiceNow instances to ensure optimal performance, security, and compliance.
• Provide technical leadership and mentorship to team members on ServiceNow, Python, SQL, Power BI, and PyCharm best practices.
• Ensure governance, risk management, and compliance (GRC) alignment in all ITSM processes and implementations.
• Manage service delivery KPIs, SLAs, and continual improvement initiatives across ITSM and ITOM domains.
• Lead and manage mid to large-sized teams (10–50 members) across multiple geographies, ensuring high performance, collaboration, and accountability.
• Foster a culture of innovation, continuous improvement, and customer-centric service delivery within the ITSM function.
• Provide strategic direction, coaching, and career development support to team members, enabling growth and skill enhancement.
• Drive resource planning, workload distribution, and performance management to meet project timelines and service delivery goals.
• Facilitate effective communication across teams and stakeholders, ensuring alignment on priorities, risks, and dependencies.
• Champion Agile and DevOps practices to improve delivery velocity and operational efficiency.
• Resolve conflicts, manage escalations, and ensure team morale and motivation are maintained during high-pressure situations.
• Represent the ITSM team in leadership forums, steering committees, and executive reviews.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.