Quality Assurance Administrator - Call Monitoring jobs at Wells Fargo in India, Bengaluru
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Company (1)
Job type
Job categories
Job title (1)
India
Bengaluru
6 jobs found
18.08.2024
WF
Wells Fargo Lead Business Execution Administrator India, Karnataka, Bengaluru
Department OverviewThe department – Commercial Banking and Corporate Investment Banking is accountable for holistically assessing, aggregating, and effectively managing risks across all risk types and their lines of business. It...
Support the operations of a specific business line. Administer programs, projects, or processes specific to the business. Manage requests for community relations events, sponsorships, company funding, volunteer activities, and special...
Monitor and evaluate the quality of inbound or outbound customer calls. Document quality issues and performance measures for management review. Oversee a group of service monitors. Provide information and assists...
Create, prepare and implement system quality assurance reviews. Develop and execute test plans and test scripts. Perform routine and basic analysis, testing and certification of software. Create basic test plans...
Apply structured methodology and lead change management activities. Apply change management process and tools to create a strategy to support the adoption of the changes required by a project or...
Support process improvement initiatives and internal and external customers. Review, research, compile information, test and evaluate process and workflow data as directed. Oversee process requirements while maintaining compliance with internal...
Department OverviewThe department – Commercial Banking and Corporate Investment Banking is accountable for holistically assessing, aggregating, and effectively managing risks across all risk types and their lines of business. It...
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