Procedure Writer jobs at Wells Fargo in India, Bengaluru

About this role:

The role involves working with an industry leading Corporate and Investment Bank in the Business Effectiveness team. Technical writers are an integral part of the model development writing process supporting models that require technical documents (MDDs) ranging from 50 to 500 pages and contain both written comments and graphs/charts.

In this role, you will:

• Participate in establishing documentation guidelines and procedure audits
• Review regulatory changes or partner with regulatory change agents to proactively identify required updates
• Maintain document library or repository and update tables in appropriate systems
• Review changes to business operations for potential impact to other documentation or resources
• Create, edit and format moderately complex to complex internal manuals, materials, or other documentation related procedures and policies
• Publish moderately complex web content in accordance to standards
• Present recommendations for resolving moderately complex to complex problems and projects
• Assist others to resolve process gaps, providing input and suggestions based on observations
• Research, review and translate technical information to users
• Provide guidance to less experienced staff
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Partner with subject matter professionals to understand business needs as it relates to procedures

Required Qualifications:

• 2+ years of Procedure Writing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years Technical Writing experience with concentration on editing
• BA in any language-oriented field (e.g. liberal arts, communications, literature, technical writing) preferable, MA best
• MS Office Functions, Excel, how to use track changes, how to create and maintain a style set and template
• Formatting and re-formatting documents according to the standard and accepted guidelines for this group
• Document layout experience preferable
• Familiarity with The Chicago Manual of Style and other grammar and punctuation guides
• Must know the basic rules of editing, the parts of speech
• Must be able to assess and apply consistency across documents
• Must be comfortable with taking ownership of your decisions regarding editing changes, including adherence to Wells Fargo branding standards
• Must be able to assess where your role begins/ends and where the document owner’s role begins/ends
• Must be able to work with the document owner to assess the amount of effort to edit that document and triage accordingly
• Must be available to answer questions about Word related issues, troubleshoot for our broader team, and provide other editing services that were not particularly asked for.

Job Expectations:

• Procedure writing
• Editing for punctuation, spelling, grammar
• Ability to efficiently review/edit technical documents
• Expert user in MS Word such as table of contents, linking footnotes, etc.
• Preparing technical documents for models
• Reviewing the documents, ensuring that they meet both Model Risk policy and Wells Fargo standards
• Ensuring that the documents conform to the standardized templates as well as review grammar
• Review/edit/provide feedback on key presentations for MCRA which are presented to regulators and internal Wells Fargo teams
• Restructuring and improving texts so that they are clear, concise and investment focused and in line with Wells Fargo guidelines
• Balancing regulatory requirements with a commercial message that is in line with house style
• Building a strong relationship with analysts and peers across model teams
• Working closely with Model Management to identify reports in need of editing and analysts in need of writing training
• Conducting writing training as needed and as part of the new joiner program

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives
• Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate
• Review strategic approaches and effectiveness of support function and business performance
• Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
• Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
• Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives
• Influence, guide and lead less experienced Strategy and Execution staff within the group

Required Qualifications:

• 5+ years ofBusiness Execution, Implementation, or Strategic Planningexperience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong Experience in Business design, business analysis and Process Improvement with ability to perform current state assessment and recommend target state

• Experience of change management or large-scale transformation initiatives in a complex organizational setup
• Experience of leading cross functional teams in a matrix program structure
• Experience working in AGILE / SCRUM methodology with ability to elicit requirements, user stories, document processes and create test cases
• Experience in iterative feature delivery including MVPs ensuring adherence to business needs
• Work across pods to lead business process design activities
• Envision and create wireframes to illustrate application flow, user experience and functionality
• Ability to perform data analysis for operational data and good understanding of data models and data structures
• Experience in building and reporting Operational Score card metrics to various stakeholders
• Ability to facilitate workshops, design sessions and gather requirements from LoB SMEs, Senior leadership to deliver business outcomes
• Ability to work in a collaborative environment with an emphasis on teamwork
• Experience in coordinating functional testing and user acceptance testing with data partners and business users
• Sound knowledge and background of operational processes in a financial service
• Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends
• Strong verbal and written communication skills. Able to communicate clearly and concisely
• Work as a liaison between development team, data analysis team, Commercial Banking Operations managers and the sr. level executives
• CBAP, CSPO, Lean Six Sigma and Agile certifications would be an added advantage

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.